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Baka Mobile Call Centre Hours – Holiday Hours:

The Baka Mobile Call Centre and Store-front (Pick-up Location) will be closed on Friday April 10, 2020 (Good Friday) and will re-open with regular business hours on Monday April 13, 2020.

We encourage you to utilize our online ordering system during these holiday hours.

Baka Group of Companies - COVID-19 - Statement

We, The Baka Group of Companies have been closely monitoring the developments of COVID-19 since the beginning of the outbreak. Based on the recent information provided by our government and public health authorities it is with careful consideration for our customers, our employees and our community that have led us to take great measures over the last few days to change the way we do business. We have responded with agility to deploy business solutions to allow the majority of our staff to work from home without compromising the level of service you have come to expect.

As always, our priority is that of the health and well being of those around us. This situation has been quickly evolving therefore with a sense of collective responsibility for all, we have made the necessary decision to temporarily close our Sherway Gardens, Cloverdale Mall, and University Ave (Waterloo) retail locations effective immediately, until further notice. This is expected to change as we learn more from our government and public health officials.

Please be assured that www.baka.ca is always open to serve you, and we are happy to waive shipping costs on all orders during this time. Alternatively, please feel free to call us at 1-800-268-1711 we are here to help.

As of today and until March 31st, our service center located within head office (630 The East Mall, Etobicoke) will remain available on reduced hours, ready to deliver essential services such as loaner phones, critical device activation, SIM card replacements, modem exchanges and device power supplies, by appointment only. Please email service@baka.ca or call 416-641-2823 to make an appointment.

We will continue to update you as we monitor the situation and make any further necessary changes or precautions. Most importantly during these difficult times, please take care of yourselves and each other.

Baka Smart Mobility for Life

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