English
Français
Reviews: What People Are Saying About Baka Mobile
Have you bought from Baka Mobile before? Please share your experience and write a user review.
Users gave Baka Mobile an average score of 4.8 out of 5 Stars based on 1863 reviews.
All reviews are the opinions of the user who submitted them. Baka Mobile does not necessarily endorse these reviews. If you click a user name, you will be leaving the Baka Mobile website to visit that user's profile. Baka Mobile does not control, nor is it responsible for content posted on user profiles.
from Niagara Falls, ON
19 Apr 2024
This was the best self-serve structured system I have used when completing these transactions.
from Pickering, ON
19 Apr 2024
Great!
16 Apr 2024
excellent service via telephone.
Thank you Manuel.
from Etobicoke, ON
5 Apr 2024
Very clear and concise site
from London, ON
5 Apr 2024
Informative and thorough. Friendly and patient.
from Burlington, ON
5 Apr 2024
Online chat feature was great with Amber
from Hamilton, ON
5 Apr 2024
it was quick and easy
from London, ON
3 Apr 2024
Customer Phone Support was exceptional! I spoke to several people on different occasions and each person was very polite, friendly and helpful. They were a pleasure to deal with and Baka should be proud to have employees like them. Thank you to those who assisted me today!
from Whitby, ON
3 Apr 2024
I have been purchasing through Baka for years and it has always been seamless. Thank you.
from Etobicoke, ON
3 Apr 2024
Another huge thank you to Ron at BAKA mobile. While on vacation in the US my husband experienced challenges with his iPhone... receiving calls, texting to Androids. He decided not to fuss with it..."I'll go see Ron when we return". Once again Ron performed his magic... recognized the issue immediately and had the phone up and running in no time!! Ron is not only adept in identifying the technology issues, but super friendly with a great sense of humour! As well he remembers his clients... terrific customer service! Thanks once again Ron!!
from St. Thomas, ON
2 Apr 2024
Great deal on new iPhone 256 GB!
from Sault Ste. Marie, ON
31 Mar 2024
I’ve purchased from Baka for the last 10 yrs and wouldn’t go anywhere else. The EPP is the best out there and prices of the phones are very comparable to others. You will not be disappointed!!!
from Schomberg, ON
31 Mar 2024
Quick and easy ordering.
from Newcastle, ON
30 Mar 2024
Each step of the process was easy to follow.
from EDMONTON, AB
29 Mar 2024
Baka’s Online order portal is very user friendly.
from Mississauga, ON
28 Mar 2024
Easy to follow online experience , backed up by knowledgable and friendly phone call
from Ancaster, ON
23 Mar 2024
straight forward!
from Toronto, ON
21 Mar 2024
So easy to work with and lovely customer service.
from Niagara Falls, ON
18 Mar 2024
as always, no issues with BAKA and will continue to return
from Windsor, ON
14 Mar 2024
Always great service and staff are very helpful and knowledgeable
from Cobourg, ON
14 Mar 2024
Employee was great at walking me thru the process.
from TARA, ON
9 Mar 2024
Fast, efficient and user friendly.
from Richmond Hill, ON
8 Mar 2024
Very easy to select the phone, plan and features, the order went through in no time. I also appreciate the customer service, had to call for clarification and Baka representative was very helpful. Thank you!
from Waterloo, ON
6 Mar 2024
Was able to upgrade to a new phone with a better plan for less than I am currently paying.
from Mississauga, ON
5 Mar 2024
The process for getting a new plan has been seamless. My phone has not been activated yet, but I don't see why that would be a problem when everything else has been so good.
from Cobourg, ON
5 Mar 2024
Easy for existing customers to upgrade device
from Bowmanville, ON
4 Mar 2024
Super easy
from Waterloo, ON
2 Mar 2024
Able to upgrade to the CAN, US & Mex plan for less than the Canada only plan I had previously. Easy process to get phone shipped and plan changed.
from Waterloo, ON
2 Mar 2024
Was able to easily upgrade my device and get a new better plan online.
from Powassan, ON
1 Mar 2024
If it wasn't for Baka, I would not be a bell customer. The service and experience with Baka has always been outstanding.
from Peterborouigh, ON
1 Mar 2024
I have always had an amazing experience with Baka online and on the phone with any rep.
from Cobourg, ON
28 Feb 2024
Online and Customer Service was excellent. Minimal wait times, very helpful in explaining Hardware offers, plans and with navigation throughout the BAKA website.
Making it all easy to order!!
from London, ON
27 Feb 2024
Easy and quick
from Niagara on the Lake, ON
21 Feb 2024
Excellent and easy to follow!
from St. Catharines, ON
19 Feb 2024
Easy to navigate and select what you want
from Brampton, ON
18 Feb 2024
Awesome customer experience. Excellent service.
from NorthBay, ON
15 Feb 2024
Easy to interpret, simple to navigate. Overall, very good experience using Baka.
from Huntsville, ON
9 Feb 2024
Always have had a great experience with Baka online and customer service in person.
from Strathroy, ON
8 Feb 2024
I purchased 3 phones on three lines and it was easy, straightforward, and quick. I was even chatting with online support at the same time and it worked great. Customer service is bar none with Baka, which is why we keep returning.
from Goderich, ON
5 Feb 2024
Easy to navigate online and Chat Support was quick to respond and very helpful.
from Etobicoke, ON
1 Feb 2024
Thanks for the assistance. Very helpful and easy process.
from Toronto, ON
26 Jan 2024
GREAT SERVICE FROM THE BAKA TEAM. DILLON WAS VERY HELPFUL
from Thorold, ON
26 Jan 2024
I have only good things to say, I had a great chat with Amber who answered my questioned and is helping me to get a rush on my order, since I am in dire need of a replacement before my phone turns into a brick. It is fading fast. I can update this to say how quick delivery was once I receive it. Thanks again.
from Sudbury, ON
19 Jan 2024
Shopping products and ordering was easy and fast.
from Mississauga, ON
19 Jan 2024
Always easy to use online portal
from Beacvhille, ON
17 Jan 2024
great service great explanations from john and alex 5/5
from Pickering, ON
16 Jan 2024
the process was easy and fast to complete
from Ajax, ON
15 Jan 2024
Very easy and user friendly.
from Tiverton, ON
11 Jan 2024
Great support in answering any questions.
from Toronto, ON
10 Jan 2024
Service was excellent
from Perry's Cove, NL
4 Jan 2024
Easy painless device upgrade.
from Hamilton, ON
2 Jan 2024
Good service and fast delivery
from Timmins, ON
29 Dec 2023
Good service
from Torornto, ON
29 Dec 2023
great service easy to use website
from Southwestern, ON
29 Dec 2023
Your user interface is so easy to use. Your plans and upgrades are competitive and we have always had excellent customer service from your company. Thank you!
from East Gwillimbury, ON
29 Dec 2023
Easy process in selecting a new plan.
from London, ON
28 Dec 2023
The website is very user friendly - good selection of phones to choose from and easy to compare plans. When I've called customer service, they've been friendly, patient & helpful :)
from Mississauga, ON
27 Dec 2023
I was able to review my choices and make a decision at my own pace. The website isn’t timed out and it didn’t kick me out which was a bonus.
from Ajax, ON
26 Dec 2023
I always have a good experience ordering my phone and phone plan through Baka. This is my 6th phone now between my wife and I from the 6 years I’ve been using them.
from Richmondhill, ON
24 Dec 2023
Quick and easy
from Peterborough, ON
22 Dec 2023
Easy online purchase.. phone call to clarify plan details quick response and quick clarification
from Akwesasne, ON
18 Dec 2023
This is my 3rd time ordering cell phones and plans with BAKA and it is easy and efficient. I never had any problems with receiving my orders or with the plans. We're very happy with the products to date. I would highly recommend them. I checked other products and deals and they are hard to beat!
from Dorchester, ON
11 Dec 2023
Ordering from Baka online was seamless and easy. As well, I needed to contact customer service. There were extremely quick with their responses and answered all my questions. Two thumbs up!
from Stoney Creek, ON
11 Dec 2023
Fantastic!
from Toronto, ON
10 Dec 2023
Registration is easy and plan pricing is good
from st thomas, ON
10 Dec 2023
awesome
from st thomas, ON
10 Dec 2023
Amazing and very easy to do .
from Brooklin, ON
9 Dec 2023
Very easy to navigate and place order.
from Toronto, ON
8 Dec 2023
The online chat person, John, was very helpful in explaining various aspects of the purchase, plan and transfer.
from Woodstock, ON
7 Dec 2023
excellent service
from Ajax, ON
5 Dec 2023
. Service rep was knowledgeable.
from Russell, ON
5 Dec 2023
Had to chat with support as my current plan was not available and ended up discovering a few things that allowed us to significantly upgrade a few of our plans at no cost.
from Cambridge, ON
5 Dec 2023
Was able to upgrade my phone and plan online
from Burlington, ON
1 Dec 2023
I have used this site several times over the years, and it gets easier and easier every time with an amazing selection of phones and plans. Love it
from Chatham, ON
28 Nov 2023
Website is easy to navigate, making purchase/upgrade of phone and plan selection straight forward. Quick helpful response to calls for assistance.
from Peterborough, ON
28 Nov 2023
I appreciated getting a notice when a product came back in stock
from Campbellford, ON
27 Nov 2023
The employee made sure that everything was in order before finishing.
Great attitude also and helpful guiding me through the process.
from Sutton West, ON
25 Nov 2023
Always great service from Baka.
from Kawartha Lakes, ON
24 Nov 2023
On line was easy even for an old guy like me
from Bowmanville, ON
24 Nov 2023
Easy and quick
from Janetville, ON
24 Nov 2023
Fantastic support but long wait times. Information is spot on and very helpful and efficient personel
from North bay, ON
24 Nov 2023
Great well organized website. Simple to navigate.
from Sault Ste Marie, ON
23 Nov 2023
Have been ordering from Baka for several years and always had a good experience
from Conestogo, ON
22 Nov 2023
Excellent products, pricing and service!
from Hamilton, ON
20 Nov 2023
virtually no waiting and answered my questions
from Pickering, ON
17 Nov 2023
very simple process.
from georgetown, ON
16 Nov 2023
prompt service. love the live chat. easy website to purchase from.
from Pickering, ON
14 Nov 2023
Baka has great customer service and their website is easy to navigate. Their prices, through my corporate plan, are unbeatable, and I will continue being a satisfied, loyal customer. Thank you!
from North Bay, ON
13 Nov 2023
Excellent! Great that when an entry error is made user is taken to the exact problem after form is submitted.
from Toronto, ON
30 Oct 2023
Easy order.
from Lansdowne, ON
27 Oct 2023
I have used the website several times the last few years and find it great and easy to use. Any interaction I have had with staff has always been very positive and extremely helpful.
from Scarborough, ON
19 Oct 2023
The customer service and online experience is always 5 starts. The customer service reps are always so helpful and the online interface face is so easy to use and the layout is very organzied.
from Elmvale, ON
19 Oct 2023
Super easy to navigate!
from Hamilton, ON
14 Oct 2023
clear and understandable, easy to use site, not a fan of the buy back program but i guess many are going with that now.
from Pickering, ON
13 Oct 2023
Smooth navigation.
from Tiny, ON
10 Oct 2023
Have been coming back to Baka for 10 years now
from North York, ON
29 Sep 2023
This interface was amazing. Easy to choose options and it gave me all the available options that I was eligible for.
from Keewatin, ON
27 Sep 2023
Easy to order. Questions answered quickly and accurately. Items shipped quickly.
from North Vancouver, BC
27 Sep 2023
pretty secure site
from Toronto, ON
22 Sep 2023
Excellent Customer Service
from Port Colborne, ON
19 Sep 2023
Great prices. Easy to order. And helpful support
from Saskatoon, SK
14 Sep 2023
Easy self serve
from Belleville, ON
6 Sep 2023
Huge improvement
from Hilton Beach, ON
6 Sep 2023
The customer service is top notch. Very friendly and answered all of my questions and concerns. Job well done!!
from Toronto, ON
5 Sep 2023
I called with a number of questions regarding the purchase of a mobile phone and the customer service rep was extremely helpful.
from Midland, ON
2 Sep 2023
Service and Exellence best and easiest for many years now. Thank you.
from Bowmanville, ON
1 Sep 2023
I used the online portal, I usually call to speak to a customer representative, so 🤞all goes well!!
from North Bay, ON
29 Aug 2023
I find this site very easy to navigate and purchase a phone from, this is where I have always ordered from except once - but this is better by far. Quick easy and phone comes right to you, usually very quickly.
from Hanmer, ON
28 Aug 2023
Online and customer service experience was excellent. Easy to order. Baka representative was able to answer all my questions.
from Chatham, ON
26 Aug 2023
Quick and efficient, easy to use.
from Etobicoke, ON
25 Aug 2023
Everything is straightforward and easy to complete on the Baka Site.
from York, ON
21 Aug 2023
As with any upgrade I was hesitant in completing it online. But even when I had questions and even though the live chat was not available, I was able to talk to a representative over the phone. Imagine talking to a live person! Then it was done and they even offered to do it over the phone but I was only a few buttons from completing my order.
from Toronto, ON
21 Aug 2023
very helpful on the phone. easy to navigate site
from Oshawa, ON
20 Aug 2023
Thanks easy service
from Toronto, ON
18 Aug 2023
Good experience
from London, Ontario, ON
18 Aug 2023
Quick and informative customer service.
from Ancaster, ON
17 Aug 2023
Easy to follow process
from Burlington, ON
15 Aug 2023
Peel Rep Daniel is easy to talk to and ensures great customer service. Website is very easy to navigate and makes ordering very simple.
from KAPUSKASING, ON
14 Aug 2023
Easy to order online, helpful customer service personel
from Midland, ON
7 Jun 2023
I have always found it very easy to order on Baka website. I have found the customer services to be gratifying, the products and phone plans are great!
from Oshawa, ON
30 May 2023
Help department was immediately helpful. When I was first directed to the Baka page I was unaware that I was already logged into the system. That cause some delays. During the order process I was unsure where to include the Baka upgrade approval reference and so put it in the comments.
from Sudbury, ON
25 May 2023
Easy to navigate online. An excellent first-time experience.
from Toronto, ON
17 May 2023
Excellent customer service
from Edmonton, AB
12 May 2023
detailed and easy instruction to follow, good verity of choices.
from Scarborough, ON
1 May 2023
Baka has the best team. always there when you need them. Joel is the best account manager
from Manotick, ON
25 Apr 2023
I have been a client for many many years always the same excellent service and great prices.
from Picton, ON
22 Apr 2023
Website is easy to use.
from Port Perry, ON
20 Apr 2023
Nice and easy order process.
from Oshawa, ON
19 Apr 2023
Customer for almost 10 years always good service
from Arnprior, ON
17 Apr 2023
This was my first time doing an upgrade online myself and not calling Baka to do it. The process was simply and much easier than I expected. Every step is in order and makes the choices easy. I have always been happy with my Baka experience.
from Etobicoke, ON
13 Apr 2023
great online support...very patient and friendly
from LONDON, ON
13 Apr 2023
I emailed the customer service line with three questions. Each was answered (and more) within ten minutes in an email response by Rachael. I was able to navigate the online ordering no problem. Given that I was within a month of an upgrade anyways, I paid 11 dollars to have a new phone shipped to my door. I kept my sim, my number, and my plan.
Just beyond easy and convenient.
Thank you.
from North Bay, ON
12 Apr 2023
Very easy to purchase online and best rate I've found.
from Newmarket, ON
9 Apr 2023
Very user friendly site and lots of options at every budget.
from Frankford, ON
6 Apr 2023
Title says is all. Upgrading online took me about 10 mins.
from Janetville, ON
31 Mar 2023
I have been buying from BAKA for a decade or more, best deals, service and plans.
from South River, ON
31 Mar 2023
As a teacher i am always running out of data and struggling through slow data when trying to play videos or games for students. Much better options here
from Port Dover, ON
23 Mar 2023
Easy to navigate web site, well laid out and user friendly.
from Niagara Falls, ON
21 Mar 2023
Very smooth and positive experience with competitive pricing
from Toronto, ON
20 Mar 2023
I usually call customer service to purchase a phone or get an upgrade, but this was so easy and efficient.
from Demorestville, ON
18 Mar 2023
been buying my cell phones from Baka for years. Always terrific, quick service
from Grimsby, ON
16 Mar 2023
Wonderful
from Mitchell, ON
10 Mar 2023
Ease of use, detailed instructions and information for customers . Support offered at every level and so many choices to choose from.
from Port Coquitlam, BC
8 Mar 2023
I like how the portal is self-service and full-featured to associate the order with individual and corporate account information.
from Windsor, ON
5 Mar 2023
The process to fill out the order is quite easy to follow, instructions provided on screen are clear.
from Kincardine, ON
2 Mar 2023
Excellent Experience. Very user friendly website. Great Deals on devices as well as on EPP Plans.
from Oro-Medonte, ON
1 Mar 2023
They went out of their way to correct an error I made when ordering a new phone.
The iPhone I wanted was a gold pro 14.
I inadvertently ordered a black one.
Once I’d realized my mistake they cancelled the order and fixed the issue.
Excellent customer service - thanks
from Hamilton Township, ON
1 Mar 2023
I have never had a problem with Baka
from Oro-Medonte, ON
28 Feb 2023
Switching back to Bell - Baka's website makes it really easy - thanks.
from Smithville, ON
27 Feb 2023
Fantastic service! No complaints
from Kitchener, Ontario, ON
19 Feb 2023
No issues with the online booking .. pretty easy step by step process.
Looking forward to my new phone.
from Woodbridge, ON
18 Feb 2023
Very competitive rates and easy to navigate around your website.
from Petawawa, ON
14 Feb 2023
It's been a while and a lot has changed since my last purchase and Rachel was very helpful and patient answering my question and making my purchase experience smooth.
from Pickering, ON
13 Feb 2023
Excellent customer service
from Lindsay, ON
6 Feb 2023
Always super user friendly to purchase new hardware. No lines, just get what you want, pay and get out
from Scarborough, ON
30 Jan 2023
It was so easy to place an online order for a phone. It was great as I was able to take my time to make the best choice for me. Awesome.
from Bowmanville, ON
26 Jan 2023
Great to be able to reach contact person when I had questions.
from Edmonton, AB
23 Jan 2023
Excellent customer service and great online experience
from Peterborough, ON
19 Jan 2023
I can't say enough good things about the customer service provided by the Baka team. They're very easy to talk to and helpful on the phone when a phone conversation is needed. I've only ever had pleasant and useful dealings with them. Thank you!
from Mississauga, ON
7 Jan 2023
this is the 4th or 5th time I have purchased my phones and arranged my plans through BAKA. It is always the same experience~ fast, easy and user friendly.
from Niagara Falls, ON
2 Jan 2023
I adored this experience!
The ease at which I was able to do this is breathtaking to me. Thank you.
from Waterloo, ON
30 Dec 2022
The website is easy to use and quick to submit an order. It is always enjoyable completing a device upgrade online at Baka.
from Carp, ON
29 Dec 2022
Online steps were easy to navigate. Spoke to a customer service by phone afterwards to ensure my order was correct and they provided a friendly and professional service.
from Garson, ON
28 Dec 2022
I appreciate the flexible shopping cart as I reviewed some of the various products.
from Owen Sound, ON
25 Dec 2022
Easy step-by-step process of ordering a new phone. Multiple chances to confirm and easily layed out.
from North Nay, ON
25 Dec 2022
Super easy. Pick what I want then click and go!
from Whitby, ON
23 Dec 2022
very user-friendly interface to place an order
from Mississauga, ON
23 Dec 2022
very good service
from Niagara on the lake, ON
22 Dec 2022
The quickest order I have ever done on line ever!!
from Garson, ON
16 Dec 2022
I never order online, and this was easy
from Coquitlam, BC
15 Dec 2022
Being able to order a new device and update my plan online was a dream. It was simple and relatively self-explanatory. A big improvement over other previous providers.
from Markham, ON
14 Dec 2022
Fast shipping, excellent customer service. Five stars for Baka.
from Lasalle, QC
6 Dec 2022
VERY HAPPY WITH THE SERVICE
from Kingston, ON
4 Dec 2022
My online experience was seamless. I was able to see what was in stock and order right away.
from Toronto, ON
3 Dec 2022
Had a fantastic experience. This is why I've been with BAKA for over 10 yrs.
from Etobicoke, ON
27 Nov 2022
The rep was patient and friendly as the rep did not rush me over the phone. I had a few questions and completed the order while the rep was on the phone in case I had further questions, I appreciated that. Not all reps at contact centres have a kind tone. This rep did!
from Aylmer, ON
25 Nov 2022
Very easy
from ST THOMAS, ON
25 Nov 2022
fast and easy
from Merlin, ON
24 Nov 2022
Fast and efficient
from Markham, ON
24 Nov 2022
This is the third time I’ve ordered through Baka online. It’s always been good
from Ancaster, ON
23 Nov 2022
Great website. Easy to navigate and bring over my kids to phones from another carrier. Great prices. very satisfied and highly recommend.
from Langley, BC
15 Nov 2022
Online experience was quick and simple. I've always had a great experience ordering with Baka.
from BELLEVILLE, ON
3 Nov 2022
Fast and easy upgrade
from Toronto, ON
2 Nov 2022
I have dealt with BAKA Communications now for close to 20 years. Their service has always been A Plus.
from Niagara Falls, ON
27 Oct 2022
I've been a Baka customer for years. Today I was placing an order and had a couple of questions about it before I placed the order. I called Baka and Tyler was able to answer my questions quickly and professionally. Always an awesome experience with Baka. Thank you Tyler!
from st thomas, ON
21 Oct 2022
very easy to buy and get information on products
from St. Catharines, ON
21 Oct 2022
Great experience and easy
from Spring Bay, ON
20 Oct 2022
Easy to use and filter through items
Fast and easy check out
from Niagara Falls, ON
19 Oct 2022
Easy to order phone
from Niagara-On-The-Lake, ON
19 Oct 2022
Easy to use, friendly user interface
from Sault Ste Marie, ON
18 Oct 2022
I always enjoy the customer service and information provided when I am looking to upgrade my mobile. Keep up the great work!
from Lindsay, ON
15 Oct 2022
Very quick to respond to email and website was very easy to use!
from Dunchurch, ON
15 Oct 2022
I’ve used Baka many times and they’ve been fantastic. I wouldn’t go anywhere else
from Cambridge, ON
11 Oct 2022
Online experience has become very easy to navigate and chose the right phone and plan for you! I must say, I am very impressed with the new online experience. Thanks Baka! KS
from Waterloo, ON
11 Oct 2022
Super easy to complete an order.
from Toronto, ON
7 Oct 2022
Had to order a new work phone, and it was super easy. Just a few clicks!
from Nobel, ON
6 Oct 2022
Love Baka's service, anytime I call you're helpful and quick, the only issue I have is that you don't offer a wide range of phone choices for Smartpay plans. (i.e LG, Sony)
otherwise, fabulous service!!
from London, ON
4 Oct 2022
Nothing has been easier, and have such great follow up as Baka
from Harrowsmith, ON
28 Sep 2022
Excellent customer service.
Online site is easy to use and follow.
from OMEMEE, ON
28 Sep 2022
EXCELLENT SERVICE!!
from North York, ON
22 Sep 2022
The service is quick and response time to my questions is also good.
@kevink2009from St Catharines, ON
16 Sep 2022
Thank you. Seamless
from West Guilford, ON
15 Sep 2022
Been purchasing phones and dealing with Baka Mobile for the past 8 years or so. Very friendly customer service and always helpful! Keep up the good work!
from London, ON
12 Sep 2022
This was the most inexpensive option that I’ve seen for purchasing a new phone and plan! The website is straightforward and easy to follow.
from Mississauga, ON
9 Sep 2022
Thank you for assisting me with my questions today
from Oshawa, ON
4 Sep 2022
Baka can't be beat! great service and so easy to switch from Rogers to Bell, where the prices are much better.
from Tiny, ON
2 Sep 2022
Upgraded to new Samsung S22s via the Baka Mobile EPP Website. Site was easy to use and navigate through. Had no issues with the online order. All in all a very good site.
from East York, ON
24 Aug 2022
Great service support and easy to use website.
from whitby, ON
22 Aug 2022
Easy to use online experience. Have always found Baka Mobile to be reasonably priced, and is delivered quickly
from Algonquin Highlands, ON
21 Aug 2022
This was fast and easy. I upgraded my device as mine is old and starting to act up. I did this in minutes and can't wait for my new phone!
from Belleville, ON
15 Aug 2022
Called for assistance - very helpful - answered all my questions ad provided relevant comments on plan and product - very satisfied with response
from PARRY SOUND, ON
10 Aug 2022
Baka Mobile is always helpful and quick
from kingsville, ON
9 Aug 2022
I have always had a great experience dealing with people at Baka ... fun, friendly & informative!!! THANKS for all of it!!! 😁
from Deep River, ON
9 Aug 2022
Baka is the superior company when it comes to online service response time. Customer for life here.
8 Aug 2022
Always happy with Baka's customer service.
from Gloucester, ON
5 Aug 2022
Terrific customer service via the Support line with a very knowledgeable and helpful agent and the online experience was comprehensive and straight forward!
from Belleville, ON
4 Aug 2022
It was fast and simple.
from Surrey, BC
27 Jul 2022
Easy to use website
from Edmonton, AB
25 Jul 2022
Very easy to navigate the site - smooth sailing, was able to be in and out in less than 30 minutes.
from Sackville, NB
25 Jul 2022
I love BAKA!! This is my third phone purchased through Baka, the rates are great, it is easy to buy online, and the customer service has always been FANTASTIC!
Thank you Baka staffers!
from Coe Hill, ON
22 Jul 2022
Excellent and very easy to navigate
from Windsor, ON
11 Jul 2022
Baka makes this process very convenient. I emailed them in the process and they replied very quickly.
from port perry, ON
5 Jul 2022
as a none teck oriented person, navigating the site was relatively painless
from McDougall, ON
29 Jun 2022
This is my fourth or fifth phone purchased through Baka, the rates are great, it is easy to buy online, and the customer service has always been exceptional.
from Edmonton, AB
28 Jun 2022
Super fast and easy
from Orléans, ON
23 Jun 2022
I'm always satisfied with the service I receive from Baka!
from edmonton, AB
17 Jun 2022
The agent, Debbie, was very informed, professional & personable. Very patient & helpful
from Port Dover, ON
9 Jun 2022
Great system, easy to follow, live chat support is incredibly efficient and helpful.
from Petawawa, ON
7 Jun 2022
Never ever had a problem dealing with Baka, fast and efficient service always
from Oakville, ON
7 Jun 2022
Great Customer service. Esp. our Rep Daniel is a very knowledgeable and helpful associate who always is ready to help
from Windsor, ON
20 May 2022
Spoke with Ken today for technical support - he was AMAZING. Appreciate his help!
@JessicaNormajefrom Ottawa, ON
12 May 2022
Baka Mobile is really user friendly! It was easier than ever to order my new Iphone and they really do have the best price out there!!!
from Orillia, ON
8 May 2022
I have had nothing but great service and quality with Baka and strongly recommend the fast efficient online experience to anyone looking at purchasing a new device.
from Levis, QC
26 Apr 2022
Nous avons toujours été très bien servi par Baka mobile
@riscariofrom Toronto, ON
21 Apr 2022
Over the years, Baka Mobile has provided an excellent experience with competitive prices and a wide range of devices. This is the first time I ordered online. The process was smooth and quick.
from TORONTO, ON
21 Apr 2022
online chat was efficient and my questions were answered
from Kitchener, ON
20 Apr 2022
Easy and efficient. Easy to follow up with customer service.
from Simcoe, ON
19 Apr 2022
Everything went smoothly with my phone upgrade. I do wish that there was a bigger colour selection but for the price it was an incredible deal. I am very happy with my purchase.
from Oshawa, ON
21 Mar 2022
customer service is excellent.
online, had to go through the whole process a few times to make sure I was selecting the proper fields, otherwise very good.
from Whitby, ON
28 Feb 2022
Life is easy with Baka
from Ottawa, ON
27 Feb 2022
The online website for Baka Mobile is so quick and easy to use. It is extremely user-friendly and made the process of ordering a new phone very simple, which is not always the case.
from Surrey, BC
24 Feb 2022
Malisha helped me with this purchase. She answered all my calls and questions and was very helpful
from Toronto
3 Feb 2022
Clear website. Easy checkout. Great prices.
@nidzi1kfrom Oakville, ON
30 Jan 2022
It is user friendly and easy to use.
from Mississauga, ON
26 Jan 2022
Smoothest process to replace my company phone. Thanks
from Brampton, ON
25 Jan 2022
the online ordering is super easy and when I had a question, I just asked it in the chat and it was answered almost immediately.
I would highly recommend.
from Brampton, ON
25 Jan 2022
the online ordering is super easy and when I had a question, I just asked it in the chat and it was answered almost immediately.
I would highly recommend.
from Mill Bay, BC
25 Jan 2022
Simple and efficient
from Brockville, ON
24 Jan 2022
Very happy with their service
from Lasalle, ON
22 Jan 2022
After speaking to a representative on the phone regarding upgrading our devices I decided to try ordering online as I did for the original devices. It is so easy! This process has been smoother and quicker than if we spent time on the phone or going into a busy store. I highly recommend using the online store to purchase your plan and devices through Baka.
from Timmins, ON
21 Jan 2022
Very easy to use and efficient online experience. Will continue to use Baka for my mobile requirements.
from Baltimore, ON
20 Jan 2022
I never realized how straightforward this was going to be. Thanks Baka!
from London ON
19 Jan 2022
Great customer service response and quick deliver time
from Fergus, ON
10 Jan 2022
I've been with Baka for many years now and I've always had great service. Customer services always provided me with excellent information that was timely and if I wasn't able to get a hold of somebody, I always had somebody return an email or a call. Every time I bought a new phone it was always in my hands within 24 hours. I know this may be an exception to the rule but I've always had great turn-around time.
from Welland, ON
4 Jan 2022
I use Baka because my union gets me a excellent plan through them. The online ordering is solid and the payment options make it super flexible! I highly recommend!
from Pickering, ON
3 Jan 2022
Site was user friendly
from Toronto, ON
28 Dec 2021
unbelievable advantages with Baka
from AJAX, ON
25 Dec 2021
I've ordered phones through Baka's Employee Pricing Program for several years now. This is my 4th phone ordered through Baka's online ordering system, which makes everything a breeze. Whenever I do have any questions, their sales team is knowledgeable, courteous and easy to reach by phone. I've never felt pressured into purchasing a device or a plan, and I've never had to wait on hold.
I am a repeat customer and will back for my next device, because the support and service is unmatched anywhere.
Thanks Baka!
from Russell, ON
21 Dec 2021
I rarely I have call Baka for issues or questions but when I do the people who work there are knowledgeable and friendly. The reason I rarely have to though is due to their site being well designed with easy forms
from Simcoe, ON
9 Dec 2021
Very easy to order and they have great follow-up and customer service
7 Dec 2021
very responsive online chat support
from Niagara Region
3 Dec 2021
Always a great experience dealing with Baka. Reps are polite and helpful, placing orders is easy, and finding support is never an issue. A well oiled machine.
@broullardmfrom Perth, ON
1 Dec 2021
I feel that the process is well streamlined. I contacted someone in the chat and they were prompt and very helpful.
from Courtice, ON
26 Nov 2021
Didn't use customer service with this transaction but in the past has been great. Online was easy to use
from PORT MOODY, BC
25 Nov 2021
Malisha was absolutely awesome with helping me out on the phone guiding me through the process. Totally appreciate it!
from Oshawa, ON
24 Nov 2021
Improvements have been made to the website. The online interaction was user-friendly, which made buying a new phone+plan a breeze.
from Oakville, ON
11 Nov 2021
Its very easy to navigate and the Sales rep has been very helpful in providing the company with his assistance
from thetford mines, QC
9 Nov 2021
Merci, facile
from Guelph, ON
5 Nov 2021
I've been dealing with Bakka for years and love how easy it is to get a new phone. They are great to deal with and always ensure that the customer is happy with their purchase.
from Ottawa, ON
3 Nov 2021
easy and direct
@t_hankinsonfrom Sault Ste. Marie, ON
3 Nov 2021
Loved using this online platform to purchase my phone. Phone specs and prices were crystal clear, which is the most appreciated thing about this. Further, the plans were laid out in a clear fashion, and pricing was up front, with no hidden costs. Bravo!
from Richmond Hill, ON
2 Nov 2021
I find Baka service to be consistently exceptional. Very personable and professional!
from London, ON
30 Oct 2021
Tanya did a good job on “chat” and answered all of my question
from Pickering, ON
25 Oct 2021
Thanks Baka for the constant support and amazing service.
from Barrie, ON
22 Oct 2021
It's always been easy ordering from Baka with quick service.
from Toronto, ON
12 Oct 2021
I am a comeback customer and had a good experience.
from North York, ON
8 Oct 2021
We would like to thank Ron and Dom for the excellent service they provided with our mobile phones! The extra care and friendly service was greatly appreciated!!
from Gatineau, QC
6 Oct 2021
Merci de nous permettre d'avoir une expérience d'achat facile avec le site web Baka !
from Toronto, ON
30 Sep 2021
Thank you for making this such an easy process.
from Nanaimo, BC
29 Sep 2021
Unbelievably easy site to use and order from - literally took me 5 minutes
@mspelzerfrom St Catharines, ON
29 Sep 2021
No issues with online!!!!
from Toronto, ON
27 Sep 2021
The website, and all the options for phones are easy to navigate and information about the devices is directly linked to Apple. I've been with Baka for several years now. Totally reliable and worth it.
22 Sep 2021
best customer service out there! Always a pleasure dealing with Baka reps.
from Thorold, ON
20 Sep 2021
I've been a customer for many year and the ease of ordering improves each time. Well done!
@JeanGionetfrom Hanmer, ON
20 Sep 2021
I've been using Baka for all my mobile devices for years for my family and myself. They offer reasonable rates and they have great customer service. I recommend them too all my friends and family.
@liesel2015from St Catharines, ON
17 Sep 2021
We have been with Baka for many years. Love the service.
16 Sep 2021
Amazing customer service both online and over the phone!
from Whitby, ON
16 Sep 2021
Great phone deals with great customer service.
from Montreal, QC
14 Sep 2021
wonderful services, always able to find what i need.
thanks
from London, ON
12 Sep 2021
Website is well laid out and easy to navigate. Makes upgrading my hardware so quick and efficient.
from Indian river, ON
12 Sep 2021
I've bought 2 phones through Baka and accessories and they always have the best prices and are great to deal with !
from Mississauga, ON
23 Aug 2021
Baka Mobile customer service has been by far the most convienent and reliable experience.
from Cambridge, ON
23 Aug 2021
Simple steps to get from phone to Checkout. Love the new online portal! KS
from Bracebridge, ON
20 Aug 2021
Seriously the easiest upgrade in all my 15+ years with bell mobility
from INDIAN RIVER, ON
18 Aug 2021
I've purchased from Baka before and I was hesitant to order a phone online but it was a seamless process. Just ordered my second phone and cant wait to get it ! The communication with other questions is so quick; overall a great company!
from Walkerton, ON
18 Aug 2021
Quick and painless. Easy to fill out fields. Lots of optional accessories to choose from.
from TORONTO, ON
16 Aug 2021
Tanya was an excellent representative - she was personable as well as helpful. Thanks Tanya!
from Belleville, ON
13 Aug 2021
always get great service
from WINNIPEG, MB
13 Aug 2021
Easy to use and user's friendly. Good job, keep it up.
from Whitby, ON
8 Aug 2021
Very easy to order. I believe this is my 5th time i ordered from baka
from Cobourg, ON
7 Aug 2021
Any order I’ve made is is simple and straight forward and the phone arrives as scheduked
from Mississauga, ON
6 Aug 2021
Live chat and in person help was easy to find and salesperson very helpful and knowledgeable!
from Hamilton, ON
5 Aug 2021
Always a pleasure dealing with Baka, they are quick, efficient and have the best deals!
@pjanellofrom North Bay, ON
27 Jul 2021
Smooth.
Straight forward and clear.
Great customer service a.d communication!
from Buckhorn, ON
12 Jul 2021
Online site is very easy to search and purchase. Customer Service at BAKA is excellent . Very helpful, efficient and friendly.
from Toronto, ON
5 Jul 2021
I needed a little support to navigate the online site. Emmanuel was patient and very helpful. Thanks!
from NAPANEE, ON
24 Jun 2021
Web is good but retirees need a human interface.
from Toronto, ON
22 Jun 2021
Baka Mobile's online experience was great!
from Toronto, ON
21 Jun 2021
Quick and easy.
@cataniajfrom Priceville, ON
14 Jun 2021
I've never had quicker and more helpful customer service (when asking a few questions about the plans) through ANY telecommunications company in my life. My new plan is cheaper and better than my previous limited-network/GTA plan. So glad I am part of Edvantage and can use this offer.
from Bowmanville, ON
11 Jun 2021
It was fast and easy to use
from Stoney Creek, ON
9 Jun 2021
I am really happy with Baka who I have been with for years. The Baka rep called me after I erroneously but in the incorrect existing cell Ph. #& updated my plan and new phone purchase. He was able to direct and change me to slightly cheaper plan with more data same options and purchasing the phone over time rather than upfront which saved me a lot of upfront costs. Thank-you Baka
from Windsor, ON
4 Jun 2021
Super easy, fast shipping, and amazing customer service. We wont go anywhere else
from Mississauga, ON
3 Jun 2021
It is super easy to order
from Port Elgin, ON
28 May 2021
I always had good experience dealing with Baka, whether during transaction or follow up
26 May 2021
Purchasing a new phone plan was very easy to navigate and it was quick. You follow all the prompts and it's finished :)
from POWASSAN, ON
26 May 2021
My online experience with Baka Mobile is exceptionally good and I would recommned that anybody could order online.
from Courtice, ON
14 May 2021
Live Chat Support-Onlive was not very attentive: I had to drag the information from him, and waiting for the answers was very time consuming. At the end I've cut off the chat and decided to buy only very nessessary accessories. The info, what has to be boughht together with the phone, supposed to be clearly stated with every purchase of the phone. Now for anything extra I'll have go to some retail store.
from Woodbridge, ON
14 May 2021
easy to choose device and plan! thanks 👍
from Etobicoke, ON
13 May 2021
I needed to confirm a couple of items and details with my order, and Kris was able to walk me through my entire order with absolute professionalism. I appreciate all the help he provided.
from Stoney Creek, ON
12 May 2021
Happily using Baka for all my family's mobile needs for over 5 years.
from Etobicoke, ON
11 May 2021
Excellent service every time! Very friendly.
10 May 2021
Navigated through quickly and understood the plan that I was purchasing.
7 May 2021
spoke to Debbie on the phone, very polite and helpful
thank you
from Toronto, ON
3 May 2021
Always helpful and polite
from WESTPORT, ON
3 May 2021
I have always recieved good service with baka
from Timmins, ON
29 Apr 2021
Nicole was the best. Been dealing with Baka 12 years and after sales service and communication is top notch and never any delays.
from PICKERING, ON
28 Apr 2021
This has been one of the best online experiences I have ever had.
Extremely well functioning and smooth app.
Well Done!
from King Kirkland, ON
27 Apr 2021
As there are many accessories ...it was a little difficult to know what all was "needed" bu the live chat helped right away.
from Whitby, ON
26 Apr 2021
Been dealing with Baka Mobile for over 8 yrs and always a great deal, fast shipping and a easy experience.
from Barrie, ON
14 Apr 2021
Great Site and very easy to use.
from Timmins, ON
8 Apr 2021
Upgraded phone and plan online with Baka. Everything went smoothly and I would do this again anytime.
from Hanmer, ON
6 Apr 2021
As always, Baka service is very good. Online ordering is very easy to use. Purchased new phone Sunday night and received it on Tuesday. Very happy with my purchase and the quick delivery.
from Hamilton, ON
4 Apr 2021
so easy
from Niagara Falls, ON
3 Apr 2021
Quick and easy. Great pricing
from Chelmsford, ON
1 Apr 2021
Love the new site easier to find what u need!
from Port Hope, ON
31 Mar 2021
Very quick and easy, phones are way to expensive but appreciate the easy website to put the order in.
from Hamilton, ON
28 Mar 2021
Super easy to navigate. And I am not a techie person.
from Markham, ON
25 Mar 2021
While ordering hardware upgrades, I had some questions and used the live chat support. I was very pleased with the response and assistance I received. I've been upgrading my hardware for years and have always had great experiences with customer service representatives at Baka. Thank you.
from Toronto, ON
23 Mar 2021
great service always happy
from Newtonville, ON
19 Mar 2021
Pretty easy to use the website. Straight forward. Support is available if needed.
from St.Thomas, ON
18 Mar 2021
User friendly, quick support responses
from Toronto, ON
17 Mar 2021
Thank you Tanya for your quick and hlepful replies :)
from London, ON
12 Mar 2021
was great and easy to pick out my new phones for my family.
from Scarborough, ON
11 Mar 2021
The customer service and support available through Baka is incredible. My team and I love working with this company.
from London, ON
6 Mar 2021
Smooth
from Whitby, ON
5 Mar 2021
Amazing interactions every time I used the live chat support. Answers were given with depth and total understanding.
from Oshawa, ON
4 Mar 2021
The site was very easy to use and Understand
from Delson, QC
2 Mar 2021
Debbie was an amazing person to talk to and very patient with my husband and a I !! Very easy to talk to and helped us guide our way through the buying process !! THANKS SO MUCH DEBBIE FOR THE FANTASTIC SERVICE
from Kincardine, ON
2 Mar 2021
While purchasing a replacement Iphone, I used the live chat feature and the representative Nichole was extremely patient and helpful. The online experience was seamless and extremely user friendly.
from Woodbridge, ON
28 Feb 2021
Quick and fast. And when I called Baka they responded quickly and provided accurate information.
from Oshawa, ON
26 Feb 2021
Had no trouble ordering. The order process was easy. Your excellence is appreciated!
from Sault Ste. Marie, ON
25 Feb 2021
Always make it easy and enjoy the chat.
from Whitby, ON
25 Feb 2021
good customer service with quick response
from St. Thomas, Ontario, Canada, ON
23 Feb 2021
I have been a Baka customer for decades and have found their staff to be excellent and extremely patient with all of my questions.
from Midland, ON
22 Feb 2021
Purchasing a device and plan was quick and simple. All instructions were written clearly and concisely. I required no additional help to complete my order, which was great!
from Orleans, ON
21 Feb 2021
Title says it ...Happy.
from Lakefield, ON
20 Feb 2021
Your website was easy to navigate and I feel confidence in my purchase. I started looking at your offer for teachers simply because a colleague recommended your offers.
from Utopia, ON
19 Feb 2021
The people at Baka were very helpful.
from CALEDONIA, ON
19 Feb 2021
I contacted the live chat support and Tanya was a great help both times!
from Creston, BC
19 Feb 2021
This is the second time I've used Baka Mobile for my corporate phone needs. Excellent service both times.
@kjebfrom Oshawa, ON
18 Feb 2021
Dealing with Baka has been amazing. All the reps we spoke to were kind and courteous. Our process to switch was a little more complicated because of a corporate account migration but they explained the process and made sure we knew exactly what to do and what was happening. When I ported my number, they called to make sure I'd receive the text to avoid me being inconvenienced if I missed it. I can't recommend the experience enough. We used the online chat and had to call in multiple times to check on each step of the process (for two numbers) and it was stress-free each and every time with little to no wait. Definitely wish I had done this sooner!
from Oshawa, ON
11 Feb 2021
Very helpful staff in both the live chat and through voice call. Easy online ordering.
from Brampton, ON
10 Feb 2021
Long term customer. Each transaction has been professional and efficient.
from Bowmanville, ON
9 Feb 2021
Nichole was a great help this morning! Thank you for being so patient!
from NORTH BAY, ON
7 Feb 2021
Sooo easy to use the website. My 3rd phone with baka
from Etobicoke, ON
6 Feb 2021
Excellent online shopping expericnce. fast shipping and great customer service
from Bethany, ON
1 Feb 2021
Good experience
from Lindsay, ON
1 Feb 2021
Overall very pleasant experience. Customer service is knowledgeable, and helpful. Great response time as well. Thanks gang.
from Thornhill, ON
1 Feb 2021
Super easy to set up account, including discount link and order new phone (upgrade). Took much less time then I've ever experienced in a store!
from Gananoque, ON
31 Jan 2021
Third time updating smart phone plan and phone with Baka. Appreciate how easy it is to do so.
from Lindsay, ON
30 Jan 2021
Quick and easy to use on line service. Very pleasant experience overall, especially compared to other online shopping experiences.
from SUDBURY, ON
28 Jan 2021
EASY PEASY
from Strathroy, ON
28 Jan 2021
Never had an issue. Been with Baka Long time now.
from Milton, ON
28 Jan 2021
Online experience was seamless, simple and very fast.
from Stoney Creek, ON
27 Jan 2021
John was very helpful with live chat support.
from Carleton Place, ON
27 Jan 2021
Five minutes and its on the way to you. Gotta love it.
from Brampton, ON
27 Jan 2021
I needed to upgrade and was able to do it right from home, it was quick and easy!!
from Lucan, ON
25 Jan 2021
Have been using baka for over 20 yrs and it has always been a great experience.
from Ottawa, ON
25 Jan 2021
Always professional and fast support from Baka staff!
@Spencer5331from Scarborough, ON
25 Jan 2021
I had a previous account with BAKA and OPSEU and was pleased. I'm back!
from Windsor, ON
22 Jan 2021
This was a very easy process and well thought out.
from Toronto, ON
21 Jan 2021
Setting up my account and ordering through the website was a very easy and intuitive process. The only area of improvement would be if you could list which shipping company you use (although I did get this information by calling your helpline).
Overall I'm very pleased with how easy it was to order.
Thank you!
from Ajax, ON
20 Jan 2021
Always helpful and knowledgeable with products
from London, ON
14 Jan 2021
Baka is a great site to search devices and easy to navigate through. Can always find what you want and if you have trouble, the live chat support is great to use. Well knowledgeable and pleasant to deal with.
from Etobicoke, ON
14 Jan 2021
They were very helpful and the web site is very user friendly
from Bowmanville, ON
12 Jan 2021
User friendly
Clear instructions
Time efficient
from North Bay, ON
12 Jan 2021
Very Good Website, Enjoyed using it
from Plainfield, ON
7 Jan 2021
Everyone was very helpful and were able to answer ALL my question in an online chat.
from LION'S HEAD, ON
6 Jan 2021
excellent service every time . Been using Baka for a few years now.
from Kingston, ON
5 Jan 2021
The Live Chat support was very helpful in helping me choose my device upgrade and rate plan. Easy website and I checked out in about 5 minutes with confidence in my device, plan, and accessories!
from Oshawa, ON
5 Jan 2021
I actually consulted with a Baka Rep to assist me with the process of buying a work phone and plan. He was very helpful!
from toronto, ON
5 Jan 2021
Nicole was great!
from Chatsworth, ON
4 Jan 2021
Great service as usual
from Oshawa, ON
3 Jan 2021
Easy online service
from Oshawa, ON
3 Jan 2021
Easy online experience
from Pembroke, ON
30 Dec 2020
The experience was easy, just had to wait for confirmation that I was able to purchase, however, it was quick
from Bowmanville, ON
30 Dec 2020
Easy and fast someone able to chat if needed.
from Mississauga, ON
30 Dec 2020
Joy was very informative, helpful, patient and pleasant!
from Kitchener, ON
29 Dec 2020
The whole process was streamlined. An easy online phone buying experience, in my opinion. Thanks, Baka!
from BELLEVILLE, ON
29 Dec 2020
online and telephone help were extremely helpful and friendly. made my purchase very easy.
from Hamilton, ON
29 Dec 2020
Easy and affordable purchasing of phone! Shipped right to your door step cannot complain
from Scarborough, ON
28 Dec 2020
Excellent on line service from John. Answered my questions. Thank you!
from York, ON
27 Dec 2020
Very easy to navigate
from Burlington, ON
26 Dec 2020
As always purchasing experience is great with Baka.
Hope more phones get stocked up as people snatch up the deals.
from Hamilton, ON
26 Dec 2020
Always good service
from Cavan, ON
26 Dec 2020
Seamless, as always!
from Sault Ste. Marie, ON
26 Dec 2020
I've used Baka for several years now and never disappointed. Great prices and the service is excellent!!!
from mount brydges, ON
26 Dec 2020
anytime i spoke to a representative they were all very friendly and helpful!
from Renfrew, ON
26 Dec 2020
We have purchased from Baka a number of times and have always had excellent service! Will continue to purchase in the years to come.
from Midland, ON
26 Dec 2020
Looking to upgrade my phone but stuck with same plan. Was easy and fast to do.
from Whitby, ON
26 Dec 2020
Easy online navigation. Clear directions. Ratings are helpful. Products are good quality.
from Oshawa, ON
25 Dec 2020
Have been using Baka for over 9 years and keep coming back because of service. Easy to switch plans or upgrade devices.
from Ottawa, ON
24 Dec 2020
I called Baka many times while waiting for prices to drop and for questions about migrating my phone plan. Every representative that helped me was very patient, helpful and knowledgeable.
@MsKarakasisfrom Toronto, ON
23 Dec 2020
I heard about Baka mobile through a colleague and decided to investigate the plans offered. I was drawn to the fact that there was no "Bring -it- Back" attached to the purchase of a new phone. It's been four years since I bought my last iPhone, and WOW have prices gone crazy. Baka had the best phone prices, plan prices (you choose the one best for your budget) and NO BRING IT BACK attached. Easy to use website, online chat and telephone chat made the entire process so easy. I definitely recommend Baka Mobile.
from Burlington, ON
19 Dec 2020
Easy Peasy. The website is easy to navigate and I was able to find what I was looking for. Thank you.
from Sault Ste Marie, ON
14 Dec 2020
Fast and effective!
@Grovaleigh99from Hastings, ON
14 Dec 2020
Easy to navigate through ordering process. Live online chat support is quick and easy too.
from Hamilton, ON
12 Dec 2020
No issues using the site. Great deal through my employer, much better than anyone else could offer. I've used the live chat support in the past with ease.
from Baden, ON
7 Dec 2020
Super helpful and great service
from Thornton, ON
3 Dec 2020
Excellent service.
from Cochrane, ON
1 Dec 2020
Well laid out site and the use of Live Chat Support made my decision much easier. Thank you Dillon.
from Creston, BC
29 Nov 2020
Pretty simple to do and am pleased about this
from Trenton, ON
29 Nov 2020
Very simple and stress free. Simple steps and easy to understand.
from Stouffville, ON
29 Nov 2020
Received reply via email regarding my questions very promptly. Phone was answered immediately, and very helpful customer service rep!
from Sault Ste. Marie, ON
28 Nov 2020
Site was easy to use
from Creston, BC
28 Nov 2020
Pretty easy to do, no problems
from Orleans, ON
28 Nov 2020
Great online experience .
from Etobicoke, ON
28 Nov 2020
It was quick and easy to use i was done in no time
from Mississauga, ON
27 Nov 2020
It was super fast and easy!
from Hamilton, ON
27 Nov 2020
Very pleased with my Baka service. I initially spoke to a couple individuals first, which provided my with a plan and device that was right for my needs. I completed my experience using the website, which was easy to navigate. Thanks again!
from Pickering, ON
27 Nov 2020
Good service! very prompt in responding to customer questions
from Mississauga, ON
27 Nov 2020
I have been ordering from Baka for about twenty years now. Every transaction has been smooth, and trouble free. Thank you Baka, and to the great employees you have.
Regards,
Carlo.
from St.Thomas, ON
27 Nov 2020
Positive experience
from PEMBROKE, ON
27 Nov 2020
Great sales!
from Stirling, ON
26 Nov 2020
This is my 5th phone from Baka. Regardless if I order through the website or over the phone, I am always impressed with the easy of the process and the service. Thank you!
from Thunder Bay, ON
26 Nov 2020
Really easy process ! Glad I didn’t have to go in circles and was able to do it all online !
from Toronto, ON
26 Nov 2020
Well designed and easy to navigate webpage. Purchased a phone through my existing Edvantage account. I had zero issues. My luddite 74-year-old father could have figured it out.
from OSHAWA, ON
25 Nov 2020
I used the Live Chat Support and the response was very quick and helpful.
from TORONTO, ON
25 Nov 2020
simple, intuitive, fast
from Milton, ON
25 Nov 2020
Easy to order online and questions answered instantly on live chat support
from OSHAWA, ON
24 Nov 2020
Always the best prices on phones and plans, reliable product and great customer service. I have been a loyal customer for as long as I can remember and have recommend Baka to countless friends and colleagues.
from Casselman, ON
24 Nov 2020
Fast, effective and easy.
from Mississauga, ON
23 Nov 2020
It was quite easy to browse through the volume of information and options.
from Miramichi, NB
23 Nov 2020
Amazing
from Sault Ste. Marie, ON
23 Nov 2020
Easy to order and excellent pricing!
from Cobourg, ON
23 Nov 2020
Ordering was so easy!
from MISSISSAUGA, ON
22 Nov 2020
Baka made it easy to navigate through the site. Great prices as well.
Thanks
from Kanata, ON
22 Nov 2020
Ive ordered several phones from Baka and i have never been disappointed by their shipping times (SO FAST), customer service (everyone is SO pleasant and understanding, and helpful) and prices
from Sarnia, ON
21 Nov 2020
I like the new look and feel of the online store
from Hanover, ON
20 Nov 2020
I’ve bought many many phones from baka and have always had an excellent experience
from Etobicoke, ON
19 Nov 2020
Love the Baka experience. The online is easy to use to buy phones and when I am in the store, the staff members are amazing. They never make you feel like you are bothering them to help you select phones etc.
from Guelph, ON
19 Nov 2020
This was perfect, fast and easy. Thank you for updating your site.
from Edmonton, AB
16 Nov 2020
Needed to call to confirm if old sim card would work in new phone, wait was short answer was fast. Appreciate quick service, now to get the new phone and see how the rest of the process plays out, so far so good!
from Langley, BC
16 Nov 2020
I found it to be very easy to navigate following step by step. This made it quick to finalize the whole process.
from Val-d'Or, QC
16 Nov 2020
tout a bien été. très facile de commander
from Janetville, ON
16 Nov 2020
Always good service and products
from Zurich, ON
14 Nov 2020
Everything went smoothly so far. Looking forward to delivery of new phone.
from Oshawa, ON
13 Nov 2020
Upgraded my hardware and plan with no issues. Very easy to use website.
from Hiawatha, ON
13 Nov 2020
Online site very easy to use for upgrading the devices and plans. Year after year I keep coming back to Baka for the reasonable prices and great user/customer service experiences.
from Guelph, ON
12 Nov 2020
Such an easy way to upgrade a device. I have lost count how many upgrades I've made for my family using Baka. Excellent service every time.
from Pickering, ON
12 Nov 2020
Quick and Easy will see how long it arrives.
Service been good through the years with OPSEU Baka
from Guelph, ON
11 Nov 2020
Ordered two new phones. Ordering was fast and straightforward. Plan and phone descriptions easy to navigate and understand
@Gam_Ownerfrom Pickering, ON
10 Nov 2020
I have ordered from Baka many times in the past, and the redesigned website and order process was very user friendly. Before, I would sometimes have problems ordering, but this time it was a very smooth and easy process.
from Welland, ON
10 Nov 2020
The online chat team was very helpful during the whole process of switching phone plans and upgrading to a new phone.
from St. Thomas, ON
8 Nov 2020
Easy to follow . Thank you
from Caledonia, ON
7 Nov 2020
Great Job New Setup Service, easy and no issues at all!!
@shahinallardfrom Mississauga, ON
5 Nov 2020
I have been a Baka customer for years and love the great customer support!
from Oro-Medonte, ON
5 Nov 2020
The new site is easy to use.
from Bradford, ON
5 Nov 2020
I've been using Baka for years now and have never had a problem.
from Owen sound, ON
4 Nov 2020
Live Chat Support Tanya was very helpful and patient
from Kemptville, ON
3 Nov 2020
excellent website. received good information from Live chat. This is the 5th phone I have purchased through BAKA
from Windsor, ON
2 Nov 2020
Upgrading my phone online and finding the phone I want was so easy! Couldn't have been any easier.
from Delta, BC
2 Nov 2020
I have called Baka on 2 separate occasions within the past 2 days and have received excellent support both times.
from Sault Ste Marie, ON
2 Nov 2020
This site is fantastic to navigate. Literally 5 minutes, the entire process, and done!
from Newmarket, ON
1 Nov 2020
Smooth transaction.
from Southwold, ON
31 Oct 2020
always successful getting any answers to my questions, easy to work my way through the website!
from Whitby, ON
30 Oct 2020
I have been a happy customer with Baka for many, many years
from Toronto, ON
30 Oct 2020
this is the second time i've purchased from BAKA and it's been a good experience both times
from Concord, ON
30 Oct 2020
Your customer service is second to none! I started ordering phones in September with minimal training. Debbie, Nelia, and Lisa are truly awesome! They are very patient and understanding and have attention to detail when I have made errors! They are keepers!
from SHELBURNE, ON
29 Oct 2020
Dealing with Nicole in customer service was great. She responded to my emails promptly and was able to help me get my service moved over and our new phones ordered.
from Pickering, ON
29 Oct 2020
Easy to follow and view my options!
from Norwood, ON
29 Oct 2020
Had a great experience, easy to shop online. Spoke w agents both on the phone and via email and everyone was very helpful.
from Mississauga, ON
28 Oct 2020
Knowledgeable and prompt customer service.
from Whitby, ON
28 Oct 2020
Satisfactory
from Peterborough, ON
27 Oct 2020
Great user experience
from Kitchener, ON
24 Oct 2020
Always easy online shopping and very prompt delivery
from Skead, ON
24 Oct 2020
Great Service
from St. Catharines, ON
22 Oct 2020
Been with Baka for a couple years now and Im really enjoying this company
from Windsor, ON
22 Oct 2020
Great service and delivery
from lindsay, ON
22 Oct 2020
It was so nice to have the live chat support. It really made a difference.
from Kingston, ON
21 Oct 2020
The Mobile site was easy to use.
Thank you
from St. Thomas, ON
21 Oct 2020
I really loved the live chat feature.
from Barrie, ON
18 Oct 2020
So easy to use. Excellent value
from Toronto, ON
18 Oct 2020
Easy to use website. Was able to quickly navigate website and make purchase.
@liesel2015from St Catharines, ON
17 Oct 2020
Thank you. Looking forward to new iPhone.
from Belleville, ON
17 Oct 2020
My I Phone mysteriously died last night....complete shut down and no amount of charging would wake it from it's coma. Today I logged in to BAKA and spoke with Nichole on line. She was super efficient and helpful. Suggested an ideal replacement, guided me through ordering, ensured I selected the correct plan details and left me feeling that I was with the right service provider. Thanks for making the process so painless!
from Kitchener, ON
17 Oct 2020
I always use Baka Online for upgrading devices.... It’s easy and very convenient.
@liesel2015from St Catharines, ON
17 Oct 2020
We love Baka. Have purchased many phones from you. Thank you.
from North Bay, ON
16 Oct 2020
Fast and easy
from Durham
15 Oct 2020
Repeat customer, this is my 3rd phone purchase through baka. They have great deals. The online purchase option was pretty efficient and very convenient! They usually have the phone shipped to my doorstep within 1-2 days, which is great.
from Kitchener, ON
15 Oct 2020
Have been with Baka for a few years now. Just upgraded to a new device and it was so easy and efficient. Great job Baka!
from MEAFORD, ON
14 Oct 2020
VERY EASY
from ste paule, QC
13 Oct 2020
tres facille de commander
from Barrie, ON
11 Oct 2020
Website was easy to follow. Ordering was quick.
from Seeley's Bay, ON
9 Oct 2020
quick & easy!!
from Val Caron, ON
9 Oct 2020
Great customer service-great phone plans
from Scarborough, ON
8 Oct 2020
Appreciate my questions answered quickly by Nichole. Thank you for your assistance.
from Toronto, ON
8 Oct 2020
Over the years, I've always ordered from Baka. I can take my time researching all the phones and plans without having a salesperson follow me around at a store. Plus, when I've had a question or an issue with a phone purchase, Baka was very accommodating with providing me with assistance.
from CAMBRIDGE, ON
7 Oct 2020
For almost 10 years now, so far every experience with Baka has been perfect :)
from Burlington, ON
6 Oct 2020
quick and easy service.
from Timmins, ON
5 Oct 2020
Painless buying experience. No pressure when you browse online from the comfort of your home. The corporate plans available through Baka are budget friendly. Online Chat Support has been helpful when I've had to contact them.
from Laval, QC
5 Oct 2020
I loved my personal expercience really fast with no problem. It is a really good quality of service.
from London, ON
5 Oct 2020
When upgrading, you do not receive the free gift - that's only for new customers. I have been a Baka client for over 10+ years!!! Not impressed.
from Edmonton, AB
5 Oct 2020
answered all question quickly
from Woodstock, ON
5 Oct 2020
ordering made easy, online support, exceptional!!
from Sturgeon Falls, ON
4 Oct 2020
Good, fast and friendly service. Been with Baka mobile for a few years now.
from Markham, ON
1 Oct 2020
Easy to order a new phone, it only takes around 5 minutes
from Glen Huron, ON
29 Sep 2020
I often lament having to navigate online sites to do my shopping. I often find the experience to turn into much more of a hassle than simply calling and placing an order, but BAKA pulls it off well. I was able to clearly choose, compare, and check out without having to raise my stress level. Well done!
from MINESING, ON
28 Sep 2020
Quick and easy to upgrade. Live chat available to answer questions.
from Kingston, ON
25 Sep 2020
Easy Breezy - chat support was excellent too
from Scarborough, ON
25 Sep 2020
Website is very easy to navigate. Checkout process was fast.
from Vernon, BC
25 Sep 2020
Getting a new plan, great selection, great prices, easy user interface!
from Rigaud, QC
24 Sep 2020
Online quick response and efficient
from Kingston, ON
24 Sep 2020
Been using the service for a few successive contracts. Easy online experience- no need to contact Baka via phone once you get used to it.
from sudbur, ON
21 Sep 2020
awesome and fast service!
19 Sep 2020
Well laid out website. Online chat super helpful and quick.
from North Bay, ON
19 Sep 2020
great service all the time a++++
@Dennis31945292from Minesing, ON
15 Sep 2020
Just upgraded two phones. Process was easy and seamless. Great website clearly made the selection of phones and plans Easy.
from Kitchener, ON
14 Sep 2020
Ordered a new phone and changed my plan. Everything was easy to follow.
from Scarborough, ON
14 Sep 2020
the new online portal is not as clear or user friendly as the previous portal
from East Garafraxa, ON
14 Sep 2020
Love BAKA and how quick and efficient it is to use their online store. I've been a loyal customer for over 10 years now.
from Whitby, ON
12 Sep 2020
service better than last time thx
from Caledonia, ON
12 Sep 2020
Baka has the best service hands down.
from Markdale, ON
10 Sep 2020
Great service. Looking forward to my new phone
from Carleton Place, ON
10 Sep 2020
Everything was easy to navigate. Information pages were also easy to complete. All details of device purchase and plan setup was very thorough and well explained.
from Perth, ON
8 Sep 2020
courteous and helpful
from Penetanguishene, ON
4 Sep 2020
Very satisfied with Baka Mobile's service. We have purchased several phones and plans through Baka and have always been happy with the process and customer service.
from Mississauga, ON
4 Sep 2020
I have been shopping/upgrading with Baka for about 15 years. I have always had a wonderful experience. The staff are always very helpful and professional.
from Fenwick, ON
4 Sep 2020
Excellent online customer service. John was very helpful!
from Courtice, ON
3 Sep 2020
Process was simple and error free.
from St Catharines, ON
2 Sep 2020
In today's world, everyone wants it fast and easy, but not many can actually deliver. Baka can.
from Nobel, ON
2 Sep 2020
Baka has always solved issues faster and with a higher level of service than any other providers I've used.
from London, ON
1 Sep 2020
Once again, easy to order and great customer service.
from Richmond Hill, ON
1 Sep 2020
i have been with baka now for over 12 years and i have never had a problem with their service or products. I will continue to be a client!
from Mount Forest, ON
31 Aug 2020
The website is really straight forward and easy to use. I had email communication prior to using the website which was also great. Very quick responses to my email questions.
from Sudbury, ON
29 Aug 2020
I’ve been with Baka for 10 years. Switched my whole family of 5 over. Every once in awhile I investigate the deals elsewhere and keep landing back here. The professional service wraps the package nicely. Online shopping is a breeze.
from Cambridge, ON
28 Aug 2020
I am a new customer and Just placed an order online for a new phone and plan. The whole process was quick and easy. Can’t wait for it to arrive.
from Peterborough, ON
28 Aug 2020
I used the Live chat support today for the first time and Tanya was very helpful and friendly.
from Ajax, ON
26 Aug 2020
Always very helpful and patient
from London, ON
25 Aug 2020
Always great service
from Sault Ste. Marie, ON
24 Aug 2020
Great service and fast replies!!
from Smiths Falls, ON
24 Aug 2020
Customer service at Baka has always been cheerful, helpful and quick.
from MARKHAM, ON
22 Aug 2020
No complaints. Have done business with Baka for years. Appreciate the no frill no nonsense approach.
from St.Catharines, ON
19 Aug 2020
Good but I am already on the Premium plan and I am a bit confused. I don’t want to be enrolled twice.
from North Bay, ON
19 Aug 2020
Very easy to navigate through. When I had a problem, I used the Live Chat Support and got my answer.
from Toronto, ON
19 Aug 2020
Very helpful chat experience
from Whitby, ON
19 Aug 2020
I found the order process easy to use and covers all potential questions in an orderly fashion.
from Toronto, ON
19 Aug 2020
Excellent customer service
from KINGSTON, ON
19 Aug 2020
New site is very user friendly
from Kitchener, ON
19 Aug 2020
Online shopping was quick and easy, also when you call in the customer service is wonderful
from Mississauga, ON
17 Aug 2020
Had no issues ordering phone and changing back and forth to compare overall pricing of phones and plans.
from Hamilton, ON
17 Aug 2020
Fast and easy to upgrade my phone, change plans and received fast online chat support for my questions.
from London, ON
17 Aug 2020
John was helpful on line in choosing the best options.
from STEVENSVILLE, ON
17 Aug 2020
Easy process and very straight forward.
from Camlachie, ON
15 Aug 2020
Super easy to submit an order
from Perry's Cove, NL
15 Aug 2020
Easy to upgrade my phknr
from Markdale, ON
14 Aug 2020
thumbs up emoji
from Oakville, ON
14 Aug 2020
Have used them for years and they always deliver great service.
from Simcoe, ON
12 Aug 2020
Very easy to use online. Our account manager follows-up and is very helpful!
@liesel2015from St Catharines, ON
11 Aug 2020
We’ve had very good service both on and off the phone.
from Tillsonburg, ON
11 Aug 2020
Baka used to offer more options for phones (also, more "free" phones). Very limited selection now.
from London, ON
10 Aug 2020
Super help from Nichole on line
@enzymepuddingfrom London, ON
10 Aug 2020
Online chat with Nichole was very helpful
@JeanGionetfrom Hanmer, ON
6 Aug 2020
I've been with Baka for several years and I've never had any issues. Great customer service!
from Sturgeon Falls, ON
5 Aug 2020
Updating my plan + phone was effortless.
Great user friendly website.
4 Aug 2020
New site rocks way easier to make an order than before!
from newmarket, ON
1 Aug 2020
very easy to navigate and make simple choices. highly recommended
from TORONTO, ON
29 Jul 2020
Simple and easy, have been buying from BAKA for years.
from KOMOKA, ON
29 Jul 2020
Website was not as clear as I would have liked. I tried to order a pro iphone but it was not clear that you had to change to a premium plan to get the discounted price. John at customer service was very helpful.
from Coldwater, ON
29 Jul 2020
Always have quick and courteous service
from PENETANGUISHENE, ON
28 Jul 2020
Nichole was great and answered all my questions. I sent in an e-mail and she responded within the day.
from London, ON
28 Jul 2020
I have been a customer of Baka for several years, and I have always been impressed with the care and attention throughout the process of choosing and purchasing products and services. I have found this company to be trustworthy and dependable.
from Renfrew, ON
27 Jul 2020
Comparable prices, excellent service
from Mt. Brydges, ON
27 Jul 2020
Customer service was able to answer all of my questions, and then I was able to complete my online order.
from St. Thomas, ON
27 Jul 2020
Easy Peasy
from Britt, ON
27 Jul 2020
Easy to navigate.
I won't hesitate to recommend
from New Hamburg, ON
24 Jul 2020
web site is very user friendly. Was able to order exactly what i was wanting without frustration.
from Markham, ON
22 Jul 2020
Great experience with Baka!
from Bowmanville, ON
21 Jul 2020
Great email response when sending questions about offers etc...
from Ottawa, ON
21 Jul 2020
Super easy process from start to finish
from Peterborough, ON
20 Jul 2020
New phone ordered in 5 minutes!
from OWEN SOUND, ON
20 Jul 2020
Everyone I've spoken to at Baka mobile and home services has been fantastic, knowledgeable and helpful. Not to mention the products are available at the best prices I could find without having to sign up for gimmicky, changing prices.
from Collingwood, ON
20 Jul 2020
Excellent as always
from Toronto, ON
17 Jul 2020
Excellent website! Made it so easy for me to purchase my daughters new phone :)
from Cornwall, ON
16 Jul 2020
Baka has always been great. Very simple and easy to use site and ordering process.
from Toronto, ON
15 Jul 2020
This website was so amazingly easy to use to purchase my phone! Loved it!
from Bowmanville, ON
14 Jul 2020
Well integrated with our company's policies and straightforward to order while following guidelines.
from Edmonton, AB
14 Jul 2020
Great, fast response times
from Ajax, ON
11 Jul 2020
Find the site simple to use. Very convenient.
from Ajax, ON
9 Jul 2020
great online website, it was easy to use
from London, ON
8 Jul 2020
Very easy to navigate through the website. No issues with the process!
from Hanmer, ON
7 Jul 2020
great customer service called twice and great service
from Smithville, ON
2 Jul 2020
very simple process to add a new line to my bill
from Ontario
26 Jun 2020
Ordering was a cinch, super-easy process to follow, i've been with Baka for over 4 years now and really appreciate the service i get!
from Owen Sound, ON
25 Jun 2020
This is the second phone I have gotten from Baka. Service and website are freindy and easy to use.
from Hamilton, ON
23 Jun 2020
I had a couple of questions but talked to a polite knowledgeable representative on the phone and she resolved it.
from Milton, ON
20 Jun 2020
fast , accurate and easy. great online experience.
from Binbrook, ON
17 Jun 2020
I called with some questions and the customer service was wonderful!
from Walkerton, ON
13 Jun 2020
Have always had amazing service with Baka. I just ordered another phone through them so I hope I didn't jinx it. Service has always been super quick, getting my phones to me when ordered just a few days before Christmas one time, and after my daughter decided to drop her phone in the river another.
from Tor, ON
12 Jun 2020
Great wealth of info but not cluttered screens.
from Edmonton, AB
11 Jun 2020
i did a device upgrade and it seems to have gone flawless
from Kitchener, ON
10 Jun 2020
Always a very easy experience shopping with Baka!
from St. George, ON
25 May 2020
I always have a great experience and service with Baka over the past 13 years
from London, ON
23 May 2020
Easy to use. Very user friendly. Great deals. This is my second 2 year term with Baka
from Tiny, ON
20 May 2020
Been with Baka for years always good service!!
from KANATA, ON
18 May 2020
I have been a Baka shopper for 20 years. I ordered my first cell in the year of 1999! Thank you for always being there and providing great products at really good prices! And for the great service I have always received. Your employees are always patient and kind, and I am now 69 and that means quite a bit to me as a shopper.
from Mississauga, ON
14 May 2020
superbly professional, helpful and quick. All questions answered. Upgrading for my new phone was really fast and pleasureable, Love the Baka experience
from Markham, ON
14 May 2020
The world of online shopping still makes me a little nervous, but this process was as easy as can be. Thank you.
from Simcoe, ON
13 May 2020
I have used Baka for my phone needs for over 10 years now. Every experience has been seamless and satisfying. I will continue to rely on Baka for all my phone purchases.
from Toronto, ON
12 May 2020
The customer service rep I spoke to was incredibly helpful and really nice to work with..
from Newmarket, ON
6 May 2020
Always a pleasure dealing with Baka
from Peterborough, ON
4 May 2020
Always a pleasure to deal with Baka. Quick and easy website to navigate through and customer support is always helpful and quick!
from Kitchener, ON
4 May 2020
Never been disappointed with the service or products
from Pembroke, ON
28 Apr 2020
Great as always
from Ontario
24 Apr 2020
BAKA is the best telephone provider hands down. Just upgraded my phone and ordered a new case! :)
from Québec, QC
19 Apr 2020
Le site internet est clair et il est facile de passer sa commande en ligne. Merci
from Long Sault, ON
18 Apr 2020
Wonderful online service!
from North Augusta, ON
16 Apr 2020
Easy and fast........
from Oshawa, ON
12 Apr 2020
I have been using Baka Wireless for about 9 yrs now and the service and price can't be beat. Highly recommended
from London, ON
9 Apr 2020
Always an easy site to browse and select a cellphone, select a plan and pay on exiting c/w a followup email confirmation.
from Cambridge, ON
7 Apr 2020
Easy to navigate through the process. Help line was informative fast responding and polite.
from Toronto, ON
6 Apr 2020
This is my 3rd phone purchased through Baka. Their service/staff is friendly, helpful and efficient. Ordering on line is easy and convenient. I also like that you won an Award for being Environmentally Friendly. Well done. Catherine
from Ontario
2 Apr 2020
Baka offers competitive rates and timely, respectful customer service.
from Kitchener, ON
31 Mar 2020
Very easy to pick my phone and clear information for the plans. No need to click on hidden menus or extra info, it was all there. Great job!
from Welland, ON
27 Mar 2020
Been with Baka for many years, great service everytime!
from Bradford, ON
27 Mar 2020
Great service and choices once agaiin.
from Ajax, ON
25 Mar 2020
Customer service was good.
from Sarnia, ON
22 Mar 2020
This was easy to use, was marked by step by step production, and worked wonderfully!
from Sarnia, ON
22 Mar 2020
Everything was easy to use and fantastic!
from Sudbury, ON
19 Mar 2020
Saw what I wanted quickly and easily. No hassles ordering. Easy check out.
from ON
15 Mar 2020
This is my third or fourth purchase through Baka. It is easy to do and phones come quickly. The plans are better than any in the store.
from Woodbridge
13 Mar 2020
Very good company
I ordered from here on Monday
Received the phone on Wednesday.
Using the baka website is extremely intuitive.
So impressed
from Markham
13 Mar 2020
Called in
Ordered a new Samsung phone
Received it extremely quickly
Opened the package
Not a single issue with the device
And the service is exceptional!
from St Thomas, ON
11 Mar 2020
great sales help
from Kitchener, ON
9 Mar 2020
Super and Easy and cost effective with good selection of mobile options. Very happy with my decision to go this route rather than going to a store.
from Ontario
9 Mar 2020
Assuming everything goes well with delivery of the product, selecting and purchasing a new device and continuing with an existing deal was so simple and easy! I'm not sure why I would ever bother going anywhere else.
from quebec, QC
5 Mar 2020
le site est tres user frendly
from Peterborough, ON
28 Feb 2020
I have always had awesome customer service
from Tiny, ON
28 Feb 2020
Easy buy. Lots of choice. Thanks Baka!
from Brampton, ON
25 Feb 2020
Great experience - very detailed walk through
from sSt-Jean Richelieu, QC
25 Feb 2020
super bien été
from Stoney Creek, ON
24 Feb 2020
I have been purchasing my cellular devices from Baka for more than 10 years now. I have only had great experiences in my transactions and have found that my online purchases have been very easy to make with them.
from Hamilton, ON
23 Feb 2020
Loved the online website. Managed to get my phone and new plan all online. Loved the quick and fast process of doing it myself.
from Coldwater, ON
21 Feb 2020
Great service, got stuck on line, called customer service. Very efficient and polite. Was then able to complete order on line.
from Woodbridge, ON
19 Feb 2020
It took less than 7 minutes.
from WHITBY, ON
18 Feb 2020
Thanks for the quick response and service..Great customer service help line
from ottawa, ON
5 Feb 2020
very easy and painless
from Brantford
27 Jan 2020
We purchased two phones back in August 2019. Christopher F went above an beyond to assist us! Excellent customer service!
from London, ON
23 Jan 2020
This is my 3rd purchase . Great customer service and very user friendly.
from Durham Bridge, NB
23 Jan 2020
Great customer service, fast deliveries
from Cambridge, ON
22 Jan 2020
Excellent customer service from BAKA made switching accounts painless.
from Brighton, ON
22 Jan 2020
Great customer service online and by phone
from Kitchener, ON
17 Jan 2020
The website was very user friendly and easy to navigate. I called a Baka store for some clarification and the employee was very friendly and helpful. As long as the rest of the process goes as smooth, meaning I get my phone with no real hassles...I will be a very satisfied customer!
from Sudbury, ON
17 Jan 2020
Awesome experience, very easy to use.
from Hamilton, ON
13 Jan 2020
Easy and efficient
from Markham, ON
13 Jan 2020
Excellent
from North York, ON
9 Jan 2020
Easy to follow process. Quite helpful information provided through out the process flow making it a breeze to order a new device
from Mississauga, ON
8 Jan 2020
Ordering the new phone is very easy.
from Stoney Creek, ON
21 Dec 2019
Excellent experience as always, BAKA customer care is tops!
from Bayfield, ON
20 Dec 2019
Always fast and friendly, I have six years experience with Baka and I won't consider anything else!!!
from Courtice, ON
19 Dec 2019
The screens were easy to follow and I was able to complete my order without issue.
from Scarborough, ON
17 Dec 2019
Excellent Customer Service with quick responses
from Midland
17 Dec 2019
Website and phone support are great! Port and device upgrade are super easy online
16 Dec 2019
Was a pleasure to talk with Manuel
@janicel3from Fenelon Falls, ON
12 Dec 2019
Ordering online or by phone is super easy when you order through Baka. Their staff are always friendly, knowledgeable and helpful. I highly recommend Baka!
from Scarborough, ON
11 Dec 2019
I have been with Baka Wireless for almost 20 years and they keep getting better each day. Really easy to navigate, awesome online purchase experience!
Keep up the excellent work BAKA:)
from Georgetown, ON
11 Dec 2019
Called in with questions, staff friendly and professional.
Website is intuitive and easy to use.
Great experience!
from Thornhill, ON
11 Dec 2019
The website is so intuitive, it makes online ordering very easy.
from Brampton, ON
7 Dec 2019
Bought from Baka before and I can tell you that customer service is excellent. Web site and ordering is transparent. No hidden price etc. I have had experience with other major service providers but Baka and Bell together beats them all. Keep up great work.
from Huntsville, ON
6 Dec 2019
Online service is easy to follow and very painless to use. Your web site has many great phones and the payment plans have a great selection. Thank you for your services.
Shelley Groomes
from Buckhorn, ON
21 Oct 2019
Customer Service is excellent and easy online ordering. Very quick response to emails.
from Picton, ON
27 Sep 2019
Ordered my new phone after 2 years... Always a pleasure to deal with baka
from Port Elgin, ON
26 Sep 2019
Great Service and very helpful!
from Madoc, ON
26 Sep 2019
Prompt response to emails
from Etobicoke, ON
22 Sep 2019
The simplicity and convenience of the online ordering forms were excellent.
from Collingwood, ON
20 Sep 2019
Its always a pleasure dealing with you people.
13 Sep 2019
We enjoy Baka mobile and their staff for great service. Can’t wait for the new phone!!
from Port McNicoll, ON
8 Sep 2019
I have always been pleased with BAKA. Have been a long standing customer.
@ddzagfrom Sault Ste. Marie, ON
2 Sep 2019
I've used Baka for several years now and they have the best phones at great prices with excellent data plans!!!
from kingston,on ,August 30/19
30 Aug 2019
Baka Mobile communication what ever you want to call it.... they are amazing
staff, delivery, phones , plans, best ever.
Thank you.
Carmen~
from Belleville, ON
27 Aug 2019
always a wonderful, successful experience with Baka! Simple, fast and efficient.
Thank you!
from St. Catharines, ON
26 Aug 2019
The website walked me through what I needed to do and when I had a question the staff were very quick to respond to emailed questions. First rate!
from Wilno, ON
26 Aug 2019
Fast service, knowledgeable staff and great value for the money!
from Edmonton, AB
23 Aug 2019
Honestly, the website is light and quick to load, contains all the vital information clients will need, and has a clear and easy-to-understand user interface.
All three points above, surprisingly, are not found in the Big Three. Very impressed with the online store experience so far. I hope your customer service lives up to the impression your website has given me!
from Sydenham, ON
22 Aug 2019
Great service when I needed to call for assistance
from Uxbridge, ON
21 Aug 2019
Very easy to navigate this site.
Ordered my new phone without any issues.
from Orillia, ON
20 Aug 2019
Very speedy/timely customer service response with very direct instructions provided
Overall extremely easy online system for users
from ottawa, ON
20 Aug 2019
unlike standard bell sites this one is easy to find info and navigate.
from Paisley, ON
18 Aug 2019
Always an easy experience
from Hamilton, ON
16 Aug 2019
So easy to use the website and navigate around...when I needed help someone was just a simple email away and fast response time.
from St. Marys, ON
15 Aug 2019
I have purchased from Baka twice in the past and have found the online experience to be easy and user friendly. I have also always had excellent service from their professional and knowledgeable staff whenever I have had questions about the product I was planning to purchase.
15 Aug 2019
Amazing online experience...quick and easy. Called earlier and spoke with Alex. Answered all my questions quickly.
from Toronto, ON
14 Aug 2019
Always a great experience using Baka online or via phone.
from Stouffville, ON
14 Aug 2019
had to call to confirm some questions, csr was very friendly and helpful :)
from TORONTO, ON
14 Aug 2019
EXCEPTIONAL CUSTOMER SERVICE GOING ABOVE AND BEYOND
from Orangeville, ON
13 Aug 2019
Pretty happy with the online purchase of my phone upgrade. Easy site to maneuver and lots of information available on all products and accessories.
from Toronto
11 Aug 2019
I spoke to an agent named Frank on Friday. Together we went through the process of ordering a new device and he made it very easy for me to understand. Will definitely be recommending Baka to my friends and work acquaintances.
from ON
9 Aug 2019
I have been purchasing phones and accessories from Baka, for both myself and my place of employment, for years now. And each time I do, I am always impressed with just how easy it is to make those purchases online. The entire website is very user-friendly and a breeze to use. I plan to continue buying from Baka for years to come.
from Stratford, ON
9 Aug 2019
Just purchased my new phone and cannot wait to get it!! Baka's website makes it easy to order online. Everything is laid out easily and you just follow it step by step. I always tell my colleagues about the great deals and service with Baka. Awesome deals on new phones! Awesome website and customer service
from mississauga, ON
7 Aug 2019
great experience. excellent customer service. very helpful in answering all my questions.
from Toronto, ON
7 Aug 2019
overall positive experience and speedy response times
from Toronto, ON
7 Aug 2019
The BAKA Team has always delivered knowledgable service, great support and a slick online experience... guided me through the best bundle of services to support adding my Apple Watch to my account!!
from Markham, ON
7 Aug 2019
excellent
from Scarborough, ON
7 Aug 2019
So easy to use and customer service is outstanding
from Kleinburg, ON
5 Aug 2019
Easiest way to get a new phone and setup a new account!!
from Brampton, ON
1 Aug 2019
Easy, fast service
from Bowmanville, ON
1 Aug 2019
Awesome experience!
from Oshawa, ON
31 Jul 2019
Everything was simple to follow and easy to find what we wanted. Love buying from Baka.
from Copper Cliff, ON
31 Jul 2019
Web site works great.
from Kingston, ON
30 Jul 2019
Always awesome !!!!
from Stoney Creek, ON
30 Jul 2019
Always a pleasure. Thank you!
29 Jul 2019
This is my first time ordering from Baka Mobile. I was told by many of my coworkers about them. Finally decided to go with them, GREAT plans, lower prices than many places, great customer service when called, easy to ask questions and have immediate answers. Thanks!
from St. Catharines, ON
28 Jul 2019
I thought signing up and navigating through this system was very easy. I am not usually comfortable, setting myself up using online systems, but this one was very simple
from Pickering, ON
25 Jul 2019
Very useful and easy to use too!
from London, ON
22 Jul 2019
So easy to shop online! Thank you!
from Mississauga, ON
18 Jul 2019
Great reliable service
from Nepean, ON
16 Jul 2019
Very easy to navigate and descriptive. Very satisfied.
from Richmond Hill, ON
15 Jul 2019
I have been with Baka for over 15 years and they have always been awesome. No issues ever with upgrades or plan changes
from Grimsby, ON
8 Jul 2019
Friendly and helpful and patient with me.
from Niagara Falls, ON
7 Jul 2019
Ordering online was easy & very straight forward. This is I believe my 3 or 4 phone I've ordered online from baka. No issues what so ever
from Fenwick, ON
6 Jul 2019
Process was easy and the pricing was excellent!
from Embro, ON
5 Jul 2019
Easy to follow on line....prompt response/service for any inquiries...knowledgeable on line support...happy
from Newmarket, ON
2 Jul 2019
The process for ordering a phone is very easy and takes little time. I did have one question and an operator was able to answer in no time. I also didn't have to wait on the line. Great service!!!
from Tiny, ON
2 Jul 2019
Fast and simple
from Petawawa, ON
29 Jun 2019
Super easy process. Great service
from Oshawa, ON
27 Jun 2019
I have been using Baka Mobile for a few years now and I have always had no issues. Seamless process to upgrade phones.
Awesome service Baka Mobile.
from London, ON
25 Jun 2019
I am AMAZED at the customer service at Baka Mobile. Zlata was my customer service representative. They helped me over email, because my phone was broken. It was a bit more time-consuming, but it was what worked for me. Zlata was very customer-focussed, and I am very impressed with Baka over all through the past several years that I've done business with them.
from Toronto, ON
15 Jun 2019
Thanks for keeping things clean and easy!
from Dorchester, ON
1 Jun 2019
No customer service required but the upgrade after a 2 year term was quick and easy. Customer service in the past was always good.
from Richmond Hill, ON
24 May 2019
Excellent speedy customer service and responded within an hour. Very easy-going through the website. Keep it up! Good job!
from Pickering, ON
21 May 2019
Excellent customer service.
21 May 2019
Baka is always easy to deal with..Their website is easy to use and if they have questions they will email you.
from GLOUCESTER, ON
20 May 2019
Efficient and clear communication with customer service! Detailed and easily navigable website!
from Ajax, ON
17 May 2019
Intuitive steps and option screens
from Scarborough, ON
17 May 2019
I've ordered from Baka numerous times and love the service they provide. If I had to complain about anything it would be that you can't pick up items from local Bell locations. But all in all they provide great customer service and great products.
from Mississauga, ON
16 May 2019
I loved how easy it was to work with them and their turn around time is also pretty quick.
from Kingston, ON
8 May 2019
Baka’s online ordering is clear and well structured for a prompt check our experience. Great deals and highly recommended.
from Sault Ste Marie, ON
8 May 2019
The website was user friendly, and when I had a question regarding SIM card compatibility the customer service agent I spoke with was very helpful.
from Sudbury, ON
8 May 2019
They do an exceptional job at keeping you happy
from Strathroy, ON
7 May 2019
Made buying a new phone and plan easy
from Selwyn, ON
7 May 2019
Amazing service and great plan prices. Thanks so much
from Mississauga, ON
6 May 2019
Third time I have ordered a phone online with a corporate plan. Excellent and VERY easy!!
from Kingston, ON
4 May 2019
Bought from this company about 9 times. Always smooth process. Quick delivery.
from Langley, BC
2 May 2019
Quick fast service
from ON
2 May 2019
very straightforward online process, thank you!
from Toronto, ON
1 May 2019
User friendly UI
from North Bay, ON
22 Apr 2019
Good experience ordering from my mobile phone!
from Winnipeg, MB
17 Apr 2019
supportive staff
from Calgary, AB
9 Apr 2019
On line steps were very easy to follow to complete the process. Had couple questions and customer service was very polite in answering them.
from Stratford, ON
9 Apr 2019
Was able to quickly navigate the portal to initiate an upgrade....nice and easy. One of the better online purchasing experiences...thanks!
from LONDON, ON
2 Apr 2019
This is my 3rd time using Baka and each and every time has been a positive Excellent experience.
from Tiny, ON
1 Apr 2019
Awesome plans. Awesome service. Awesome experience. 6 years with Baka now, no complaints.
from Frankford, ON
1 Apr 2019
Have ordered phones online for myself and my kids who are also on my plan - never had an issue.
from Pembroke, ON
27 Mar 2019
Le temps de réponse était rapide mais pour obtenir la 5e étoile, ça prendrait un service complet et en français. Sinon très bonne expérience.
from Whitby
26 Mar 2019
Excellent experience!!
Very personable staff.
Great price and super fast shipping!!
25 Mar 2019
I have been ordering from Baka.ca for many years now, and each time I place an order, I always have a very positive transaction. They always respond promptly to any inquiries or concerns.
Thank you Baka!
Sincerely,
Carlo DC
from Blackstock, ON
24 Mar 2019
Been with Baka over 15 years and have always had a great experience. Easy to order and staff are excellent. Great buying experience, will continue to be a Baka customer for long time to come!
from ON
21 Mar 2019
This is the second time I have bought from Baka. I have called for assistance both times and was never on hold for more than a few seconds. They were able to answer all of my questions promptly and my first phone arrived within a handful of days, so I expect nothing less for my second device and accessories.
from Toronto
20 Mar 2019
Frank was great!! he helped me with my order and was very kind. He walked me through all the steps. Very patient young man.
from Bowmanville, ON
19 Mar 2019
Been with Baka mobile for a couple of years now. Excellent service. Thank you
from Quebec, QC
19 Mar 2019
tres bien
from dartmouth, NS
18 Mar 2019
great customer service with agent Debbie
from TORONTO, ON
15 Mar 2019
I like how easy they make it for me to get a new phone!
from Winnipeg, MB
15 Mar 2019
Easy to deal with and fast
from Hamilton, ON
15 Mar 2019
Company is prompt in their responses, easy to deal with and extremely professional!
from Niagara Falls, ON
14 Mar 2019
All selection is easy and has clear instructions
from Peterborough, ON
13 Mar 2019
I just upgraded two phones to new phones and plans with BAKA. They were easily reached by phone, very helpful, and the process online was simple.
from Courtice, ON
13 Mar 2019
No problem shopping on the Baka web site.
Found what I wanted, add items to the cart, review items, paid and done.
from London, ON
11 Mar 2019
The selection is phenomenal and the website is so user friendly. No guessing at all.
from London, ON
11 Mar 2019
Baka has one of the most user friendly experiences on the web. There is no guessing and each section is straight forward and if info is missing it is highlighted for you. No guessing or difficulties
from Beeton, ON
7 Mar 2019
Easy to use. Ordered new phone within few minutes.
from Douro Dummer, ON
7 Mar 2019
Painless and easy
7 Mar 2019
The process was user friendly and efficient! I am very happy with the customer service when I called and the simplicity of the website. Thank you!
from Vars, ON
6 Mar 2019
Les conseillers répondent rapidement aux courriels et le site est facile d'utilisation même la première fois.
from Lindsay, ON
6 Mar 2019
This is my 4th 2 year term with BAKA, they cant be beat for price, customer service and fast shipping!
Thank Ypu!
from Waterloo, ON
4 Mar 2019
very quick and easy with good prices.
from Stratford, ON
4 Mar 2019
Exactly as advertised. Easy to use and GREAT prices
from Hanover, ON
2 Mar 2019
I have purchased at least 10 phones here for myself and others and never had a problem. Fast service is a plus!
@Trayc133 from Addison, ON
2 Mar 2019
I may always be a few versions behind on the latest iPhones but Baka always has the best prices and plans. Got my blackberry first and then traded up to an iPhone4. Been hooked ever since!!!
from Oshawa, ON
1 Mar 2019
bought my 5th phone from Baka - best deal anywhere!
from Port Stanley On
27 Feb 2019
Customer service was great. All my questions and concerns were answered. The person I dealt with was professional and patient. All in all, a good experience. Baka carried exactly the right phone for me with an affordable plan.
from Toronto, ON
24 Feb 2019
Upgrade procedure seemed easy ... hopefully it is ready soon for pickup
from Westport, ON
16 Feb 2019
Been using Baka for years...excellent service
from Peterborough, ON
14 Feb 2019
Online experience was excellent. Has an intuitive interface, easy to navigate, no obtuse language
from Mitchell, ON
7 Feb 2019
This is my first time dealing with Baka and I just ordered a new phone. Pretty seamless. Now just to wait until I receive the phone.
from Amherstview
6 Feb 2019
There is nothing Baka could have done to make this better. I dealt with a few different women. They were second to none. I am sorry I can not give you their names. If only Bell was half as good on their end. Thank you.
from London, ON
5 Feb 2019
Easy way to order a phone. Very hassle free.
from Vancouver Island
2 Feb 2019
I've been ordering iPhones since the iPhone 3 and using BAKA as my source and I am always pleased with the service.
from Simcoe, ON
24 Jan 2019
I would like to say that Baka Mobile has excellent customer service. Over the past few weeks I have emailed them questions before my husband and I finally decided on a device and a plan. They always answered all my questions promptly. Thank you.
from Pickering, ON
22 Jan 2019
I have to say, it is always a pleasure to come online with Baka and order my new cell phone. Once I see that I am eligible for a new phone, I just view what's available and follow the simple instructions. As well, the folks at Baka are very helpful. Thank you!
from Mississauga, ON
15 Jan 2019
So I'm finally bowing to the pressure and getting a cellphone... I wasn't looking forward to the experience but your site is so easy to use it would have been hard to make a mistake, like buying an incompatible accessory for example. Thank you!
from Caledon, ON
14 Jan 2019
Great service
from Blackstock ON
10 Jan 2019
Great experience dealing with Baka and all their staff - helpful, courteous and always willing to go the extra mile. I'm a loyal customer with Baka and look forward to continue purchasing our phones with this company!
from Edmonton, AB
10 Jan 2019
Website is very user friendly. Also because internal IT have necessary step by step instructions. Also, tried the help line and they were very friendly and accommodating. Also refreshing to observe that they is no wait time to Help Line.
from Owen Sound , On
4 Jan 2019
This is the first cell phone I have ever bought! Each representative I spoke with where professional, knowleadgeable and delightful to deal with! Thanks to each and everyone of you for making this experience amazing!! I received my phone in 2 business days and that was during the Xmas holidays! Wow!!! I highly recommend Baka to everyone and will use them again!!!
My iPhone8 is amazing and I am still learning more about it daily!!
Keep up the good work Baka!!
from Mississauga, ON
26 Dec 2018
I have been a returning customer for many, many years. I have ordered many phones. Each time, it was an easy transaction with no issues. The customer service I receive is always excellent! Thank you Baka!
from Markham, ON
20 Dec 2018
As the title says I always have a pleasant purchasing experience online from Baka!
from Windsor, ON
14 Dec 2018
Excellent Online Experience
from Barrie, ON
14 Dec 2018
Thanks for the great experience.
from TORONTO, ON
28 Nov 2018
EXCELLENT CUSTOMER SERVICE!!
from toronto, ON
27 Nov 2018
Fast and easy.
from Lunenburg, ON
26 Nov 2018
I completed a hardware upgrade, online in less than 10 minutes. No problems. So easy to shop with Baka.
from Peterborough, ON
26 Nov 2018
I expected it to be daunting but it was a quick, easy experience.
from Dundas, ON
24 Nov 2018
As always, fantastic service!
from Dorchester, ON
24 Nov 2018
I have been with Bell Baka for 10 years now, and I love them. I have never had any problems with their service, and I always have lots of options when it comes time for an upgrade.
Thank you Baka Bell.
24 Nov 2018
Awesome and easy experience!
from Waterloo, ON
24 Nov 2018
Very easy to use!
from SCARBOROUGH, ON
23 Nov 2018
Very user friendly.
from Cobourg, ON
23 Nov 2018
Fast and easy
23 Nov 2018
I have purchased a number of phones through Baka over the years and the service and experience has always been beyond my expectations. Highly recommend.
from Etobicoke, ON
22 Nov 2018
Ordered a number of items from them this week and all was great.
from Belleville, ON
22 Nov 2018
excellent customer service
from Hamilton, ON
22 Nov 2018
very easy and fast way to upgrade my phone from the comfort of my home
from Bath, ON
22 Nov 2018
I never have any problems dealing with Baka Mobiles customer service. Always friendly and very helpful.
from Whitby, ON
21 Nov 2018
Easy our second phone!!
from Renfrew, ON
21 Nov 2018
We have been using Baka for a number of years. The service is always excellent. Online ordering is quick and user friendly.
from Oshawa, ON
21 Nov 2018
Very easy to navigate through and quick.
from Etobicoke, ON
21 Nov 2018
Great experience every time we order through Baka.
from Peterborough, ON
21 Nov 2018
Great Site. Easy to navigate and great deals on phones! That's why I keep coming back!
from Chatsworth, ON
21 Nov 2018
Always so helpful and great customer service!!
from Cambridge, ON
21 Nov 2018
Thank you all at Baka. You answered my many questions and guided me through my experience of ordering on line, a device upgrade and a new activation. The 'help line' personal was very gracious and helpful to me.
Thank you
from Ennismore, ON
21 Nov 2018
Very user friendly website. Took me less than 5 minutes to upgrade my phone! Have been using this company for years and will continue to do so!
20 Nov 2018
I've been a Baka client for a few years now and our family has accounts with their mobile, tv, internet & phone services. Baka has great deals & amazing customer service. Keep up the good work team!
from Kitchener, ON
19 Nov 2018
Super Fast Way to make a purchase of a new phone and plan.
from Etobicoke, ON
17 Nov 2018
Easy to order and quick to get the products ordered.
from St. Catharines, ON
17 Nov 2018
Easy to use, well labelled, all details included. Called when I had a question and it was answered in less than a minute.
from Oshawa, ON
16 Nov 2018
The we site is very easy to navigate and online ordering is just as simple as in store. Went smoothly!!
from Renfrew, ON
16 Nov 2018
Very impressed with the online process for purchasing devices and porting existing number. Service for one phone call was excellent as well.
from Shedden, ON
16 Nov 2018
Easy online ordering, fast and prompt service, Baka is prompt and attentive to all issues/concerns. Would recommend Baka to friends.
from Etobicoke, ON
15 Nov 2018
Knowledgable and friendly service every time we purchase something from them.
from Oshawa, ON
14 Nov 2018
clear instructions, easy to follow process!
from Quebec, QC
12 Nov 2018
Site web intuitif, commande de cellulaire simple et rapide. Service à la clientele très efficace également!
from Sarnia, ON
6 Nov 2018
Your customer service is outstanding. From ordering online to receiving the shipment and activating upgraded phones was less than 3 days. The nano card addition was a seamless process that your rep took me through over the phone.
I just ordered car chargers as a bonus.
Thank you
from Fergus, ON
5 Nov 2018
I'm buying lots of equipment from Baka. Their services are exceptional. Highly recommended.
from Pickering, ON
4 Nov 2018
The online ordering system just *works*. No issues, easy, straightforward - a pleasure.
2 Nov 2018
I was on the phone with a Baka representative as I completed my online transaction. The representative answered all my questions and guided me through the process. I can't say how my experience would have been with just the website. Overall, I felt like I had all the help I needed the entire time.
from Sarnia ON
2 Nov 2018
thank you to baka's very professional contact people. They made phone upgrades seamless. From the online order to activation was less than 3 days. What a super helpful and dedicated crew. Keep up the great work.
from Scarborough, ON
31 Oct 2018
great group of people @ Baka
from Wallaceburg, ON
28 Oct 2018
Very satisfied with my on line experience in upgrading my new device.
from Guelph, ON
21 Oct 2018
I put off dealing with Baka because I didn’t know how hard it would be to deal with, but it turns out everything was very easy! Thank you Baka.
from Kincardine, ON
18 Oct 2018
Great service. Received my last order in less than 24 hrs. That's fast!
from Toronto, ON
10 Oct 2018
Overall I found the online experience to buy my new phone very positive. It was fairly easy to use for someone like myself with limited knowledge of technology.
from Winnipeg, MB
4 Oct 2018
awesome they were great and helpful
from Edmonton, AB
2 Oct 2018
better than other shopping experiences tbh and ships to alberta. note that when you select provinces outside of ontario, they reduce the HST to whatever is appropriate for your province
from Brampton, ON
30 Sep 2018
We're very happy with how easy it was for us to upgrade our phones and phone packages using Baka Mobile's online access. Thank you for making this transition easy and stress free.
from Renfrew, ON
28 Sep 2018
Everything from the service, price and shipping were great!
from Kingston, ON
28 Sep 2018
Website easy to follow and navigate. Link buttons take you to the next logical page making experience simple and straight forward.
from Concord, ON
27 Sep 2018
Always dealt with with efficiently and politely, thanks Daniel.
from Montreal, QC
26 Sep 2018
very Professionally done ! Thank you
from Hamilton, ON
26 Sep 2018
Easy to navigate and the customer service was helpful when needed for questions!
from Pickering, ON
25 Sep 2018
Very easy to upgrade online. Great system that works!
25 Sep 2018
Great online service. Very straight forward and user friendly. No need to wait for long hours on the phone like other service providers, such as Rogers.
from port perry, ON
20 Sep 2018
always great service
from St. Joseph Island, ON
20 Sep 2018
On Friday my 1 1/2 y.o. LG G5 died very unexpectedly. I called Baka for a replacement phone and dealt with Daniel W. He was friendly, knowledgeable & very thorough. While walking me through the process he ensured that I was aware of the costs associated with an early replacement. He made sure that the phone I wanted was in stock. He also agreed to mark the order "rush". Monday morning I received notice that the phone was in Purolator's hands and Tuesday morning I took delivery of my new LG V30 in Sault Ste Marie. As always great service and great products from Baka staff.
from Simcoe, ON
20 Sep 2018
On-line experience is very easy. Always easy to order through BAKA.
from Whitby, ON
14 Sep 2018
Very easy online experience and immediate response to my emails and phone calls.
from Princeville, QC
14 Sep 2018
merci !!
from Oshawa, ON
11 Sep 2018
Been ordering through Baka for over 17 years now, always easy and right.
from NIAGARA FALLS
6 Sep 2018
I have been with Baka Mobile since I got my first cell phone 5 years ago. Baka is the greatest. Great support. Great customer service. Fast response and very friendly staff. Excellent to deal with.
from Toronto
6 Sep 2018
Great company. The ordering process was quick and efficient. The phone was ready for pick up next day. The staff were very knowledgeable and professional. Would highly recommend!
from Newmarket, ON
6 Sep 2018
Always a pleasant experience with Baka. great prices
from toronto, ON
5 Sep 2018
Very Good service
from St Catharines, ON
31 Aug 2018
Certainly easier than trying to talk to an actual person
from Sudbury, ON
30 Aug 2018
The telephone helpline staff answered right away and really knew how to help. Online ordering was painless.
from Stratford, ON
29 Aug 2018
Online service simply and efficient.
from Kingsville, ON
27 Aug 2018
EASY AND SEAMLESS
from ORO-MEDONTE, ON
27 Aug 2018
Very easy site to use!
from Cambridge, ON
27 Aug 2018
Excellent support staff service.
from BRANTFORD, ON
23 Aug 2018
Seamless and easy, I purchase hardware here all the time. Thanx BAKA!
from Georgetown
22 Aug 2018
Amazing so quick!
from Owen Sound, ON
21 Aug 2018
Very straight forward. Thank you.
from Ancaster, ON
21 Aug 2018
The service is fast and quick, the portal is very user friendly.
from Bradford, ON
21 Aug 2018
Great. Company
from Newmarket, ON
19 Aug 2018
I always have a wonderful experience dealing with Baka
17 Aug 2018
User friendly interface. Easy to follow and use. I am satisfied with my purchase.
from Stittsville, ON
15 Aug 2018
I love the price, the service and the convenience!
from ottawa, ON
14 Aug 2018
GREAT AND SEAMLESS SERVICE
from WATERFORD, ON
12 Aug 2018
BAKA IS ONE OF THE FRIENDLIEST PEOPLE TO DEAL WITH WHEN ORDERING PHONES. WE HAVE ORDERED MANY PHONES FROM BAKA AND WILL CONTINUE TO DO SO. THANKS BAKA.
from Mt Brydges, ON
12 Aug 2018
A few online clicks and my upgrade was complete
from Brooklin, ON, ON
11 Aug 2018
Simple and easy to use with a wide selection of phones
from Cobourg, ON
7 Aug 2018
Painless experience!
from burlington, ON
5 Aug 2018
very easy to order and very user friendly
from Richmond Hill, ON
31 Jul 2018
super easy and straightforward
from Aurora, ON
30 Jul 2018
easy to use and never have a problem using Baka !!
from Dunnville, ON
25 Jul 2018
Very easy to order on line!!!!
from Bruce Mines, ON
24 Jul 2018
needed some assistance with ordering a phone online. Contact person was very helpful with the order process.
23 Jul 2018
Best company ever
from Pembroke, ON
20 Jul 2018
Super easy, great order support when I called in! Thanks Baka!! 2 new customers.
from London, ON
19 Jul 2018
Great Service. Very fast response. Very professional and honest team.
100% Satisfied!
from BARRIE, ON
17 Jul 2018
Baka is always so easy to use, and when you call to ask questions they are incredibly informative and so friendly!
from Ontario
16 Jul 2018
Had some issues, called and service provided was top notch
from Toronto, ON
10 Jul 2018
Excellent customer service from Ken at BAKA
from Kingston, ON
5 Jul 2018
Ordering is so easy and fast....great job!
from PARRY SOUND, ON
4 Jul 2018
It was pretty fast to just hop on and order a new phone. I did need to call the help line with a question but they answered it in 5 seconds and I was on my way.
from Ancaster, ON
3 Jul 2018
Very Convenient and affordable
from Scarborough, ON
3 Jul 2018
If you have questions they are easy to call but can do most of it yourself online. Dont know what took me so long!!!
from Oshawa, ON
3 Jul 2018
Simple and easy!
from Sudbury, ON
30 Jun 2018
Great customer service and great products! Highly recommended
from NORTH BAY, ON
29 Jun 2018
Easy online ordering.
from Richmond Hill, ON
28 Jun 2018
Easy to order online
from Newmarket, ON
26 Jun 2018
Purchasing a new phone, and a new plan that is also porting a number from another carrier was seamless! A great experience!
from Courtice, ON
26 Jun 2018
Very helpful in guiding me through the process.
from Linwood, ON
25 Jun 2018
Wow! I just ordered two new iPhones on two new plans. The process could not have been easier. I have been avoiding this for 3 weeks, but today a new colleague recommended Baka. I am very happy with the rate plans and price of the iPhones. Thank you.
from Woodbridge, ON
25 Jun 2018
Great service again!
from Brampton, ON
24 Jun 2018
Customer service is prompt even via email. Order placing on website is very easy to use.
from Frankford, ON
20 Jun 2018
Very easy to deal with and super friendly
from Whitby, ON
20 Jun 2018
Been buying phones and plans from Baka Mobile for many years and is always a good experience.
from Tiny, ON
19 Jun 2018
Easy to use website and excellent customer service over the phone
from Peterborough, ON
19 Jun 2018
Website is easy to navigate and upgrade my device.
from Richmond Hill, ON
19 Jun 2018
entirely happy
from Richmond Hill, ON
18 Jun 2018
Always fast and reliable service from Baka!
from Baden, ON
17 Jun 2018
Amazing; user friendly
from Tiny, ON
17 Jun 2018
Great experience! Very easy to order on line!
from Scarborough, ON
15 Jun 2018
Very good, well presented
from Oshawa, ON
15 Jun 2018
Ordering is always easy online.
from Brampton, ON
14 Jun 2018
good service
from Cambridge, ON
14 Jun 2018
upgrading is a cinch via the baka web page :)
from Hamilton, ON
14 Jun 2018
Was fairly easy to pick a phone and upgrade online
from SAULT STE MARIE ONTA, ON
14 Jun 2018
Excellent service
14 Jun 2018
I have previously purchased an iPhone through Baka and the experience then, as now, has been seamless. My go-to online mobile store.
from Richmond Hill, ON
13 Jun 2018
It's pretty simple to order step by step! Highly recommended Baka !!!
from Brampton, ON
12 Jun 2018
Spoke to agent today. Answered all my questions promptly and politely. Great experience so far placing the order online.
from Tillsonburg, ON
12 Jun 2018
The order process was pretty straight forward and the stream was easy to follow
from Niagara Falls, ON
11 Jun 2018
Very easy website to work with! I'm impressed by how easy that was.
from Mississauga, ON
11 Jun 2018
Excellent interface, I was able to upgrade my phone with no problems.
from Bradford, ON
11 Jun 2018
Great service
from Edmonton, AB
11 Jun 2018
almost perfect
from Toronto, ON
11 Jun 2018
The site is very easy to navigate to personalize your order.
from Burlington, ON
10 Jun 2018
easy
from Toronto, ON
10 Jun 2018
Easy to shop and excellent service
from KINGSTON, ON
9 Jun 2018
It was easy to use and I found everything I wanted
from Toronto, ON
7 Jun 2018
Short brief concise
from Bradford, ON
7 Jun 2018
Have used Baka many times, and there customer service is excellent
from Sault Ste. Marie, ON
7 Jun 2018
easy to use, fast
from Hamilton, ON
7 Jun 2018
Amazing experience with Baka
from TORONTO
6 Jun 2018
with BAKA - it was simple straight forward process and a fast one
very FAST that it was already for shipping before I could change my mind
I received the phones in 2 days - ordered Wednesday, Friday I was playing with it - yes that fast
a week after, I encountered some issues. I had Samsung diagnosed and tested it. It was a defective SIM Card. Called back BAKA and just told them that Samsung said it was defective SIM Card.
No questions asked, they sent me a replacement SIM Card and receive SIM CARD following day
GREAT SERVICE ON 2 COUNTS!!!!
from Bowmanville, ON
5 Jun 2018
great service
from Orangeville, ON
4 Jun 2018
good prices and service
from Brampton, ON
4 Jun 2018
process was fast and easy
from Sarnia, ON
30 May 2018
This is the 4th line on my account, that I have set up after porting over from Rogers. Seamless!!!
from Port Dover, ON
29 May 2018
Ordered an upgrade on online was super quick and easy to do.
from Windsor, ON
27 May 2018
The process of signing up for the new phone was fairly straight forward. A lot of information to fill in! Having said that, very excited order went through and looking forward to new phone. Have been with Baka for years and a very happy customer.
from ETOBICOKE, ON
25 May 2018
Very clear and easy to use
from AJAX, ON
23 May 2018
I have been dealing with BAKA for years now and each time I do, everything is a straight forward experience without the hustle and stress.
I just submitted a new order to replace my new phone and hopefilly, the experience will be the same as in previous years
from Ottawa, ON
22 May 2018
easy and quick for phone upgrade.
from Bradford, ON
22 May 2018
Have ordered many times before, and Baka Wireless has always been amazing.
from London, ON
18 May 2018
Great service
from Scarborough, ON
16 May 2018
great service. fast and easy
from London, ON
16 May 2018
Nice and easy. Upgraded in minutes.
from Scarborough, ON
14 May 2018
Simple steps to follow made it easy to browse through the variety of phones and plans.
from Markham, ON
14 May 2018
Excellent hassle free online order!
Never had a problem ordering online.
from Brampton, ON
11 May 2018
Easy use of software on web page, simple and great way of doing business.
from markham, ON
10 May 2018
Competitive pricing compared to everyone else. Easy to order. Thank you.
from markham, ON
10 May 2018
very competitive pricing for EPP pricing compared to other retailers offering EPP.
from LYN, ON
10 May 2018
Simply and easy to follow.
from London, ON
5 May 2018
Great Plan, and easy as it gets to order!
from Sault Ste. Marie, ON
2 May 2018
Customer service is great and website is easy to navigate.
from Cambridge, ON
2 May 2018
great service both online and on the phone, no issues so far and this is my third phone aquisition
from Tiverton, ON
1 May 2018
Easy to move through the website.
from niagara falls, ON
30 Apr 2018
people on phone very helpfull
from Whitby, ON
24 Apr 2018
Great,easy ,and fast
23 Apr 2018
Easy on-line experience
from Bowmanville, ON
23 Apr 2018
Great buying experience.
from hamilton, ON
23 Apr 2018
very straight forward.
from Mississauga, ON
20 Apr 2018
I've been a customer for a number of years never had an issue.
from Cambridge, ON
19 Apr 2018
We bought a phone. Weeeee! What more can I say. Easier to deal with Baka than EVER going into a Bell store.
from Hamilton, ON
19 Apr 2018
Great costumer service, they helped me with ALL my questions
from London, ON
18 Apr 2018
I used the contact us for questions and had good answers. I was able to find excellent product selection on line and ordered on line. Pricing is excellent. Even the selection of phone cases was great!
from Mississauga, ON
17 Apr 2018
The web page is friendly and the process is easy and fast.
from Oakville, ON
16 Apr 2018
Online experience was good but disappointing because I was unable to get the phone I wanted.
from Bowmanville, ON
12 Apr 2018
easy to use
from Wallaceburg, ON
11 Apr 2018
Excellent !!!!!...Thank you!!!...Very knowledgeable staff to deal with for ordering assistance!!!
from Matheson, ON
7 Apr 2018
Very simple process. Can’t wait to get my new phone!
from London, ON
6 Apr 2018
I'm an existing customer looking for a new phone as my old one is no longer reliable. I'm not a big fan of change or technology but the Baka staff - both online and over the phone - were extremely friendly, patient & helpful! The wait times were minimal to reach a customer service rep and they answered my questions / gave advise in a clear and concise manner. Would definitely recommend!!
from Oakville, ON
5 Apr 2018
Great site.
from Scarborough, ON
5 Apr 2018
Online experience was quite easy.
from Sunderland, ON
4 Apr 2018
used the Baka website to upgrade my phone, very easy to use, no complaints!
from Toronto, ON
2 Apr 2018
It was very fast and easy to order.
from Guelph, ON
31 Mar 2018
Love the online ordering process. Super easy, super fast.
from London, ON
31 Mar 2018
Easy to use online order system
from Brampton, ON
30 Mar 2018
online support and service is excellent, highly recommended
from Sault Ste Marie, ON
29 Mar 2018
I was interested in upgrading my current device with Baka Mobile and I had some questions to ask before ordering. I emailed a Baka representative and got a response in less than 10 minutes. The service was quick and helpful!
from Woodbridge, ON
28 Mar 2018
Super easy to order phone online. Everything laid out clearly and simple to choose. Have ordered for years from Baka online.
from Tecumseh, ON
28 Mar 2018
I have been a costumer of Baka Mobile +6 yrs, have bought 9 phones and plans, have NEVER had a bad experience and this time was no different. I try each time to find a better deal elsewhere but never any luck.
from Brantford, ON
27 Mar 2018
Great pricing and easily navigable website. Thank you
from Scarborough, ON
27 Mar 2018
excellent service
from Kanata, ON
26 Mar 2018
it was very easy to upgrade my device on-line.
from Toronto, ON
24 Mar 2018
The purchase process on Baka mobile was very user-friendly and it was very clear throughout the purchasing process.
from Coldwater, ON
23 Mar 2018
Quick and easy.
from St.Thomas, ON
22 Mar 2018
Second year in a row getting a phone through baka! So pleased I've brought over several customers and recommend this to all
from Newmarket, ON
20 Mar 2018
WIthin minutes of placing an upgrade eligibility request, I received a phone call from a specialists, who provided me with the information. Great service thanks!
from Bowmanville, ON
19 Mar 2018
Online ordering was intuitive and did not give me any problems.
from Brockville, ON
19 Mar 2018
Just upgraded my Samsung S4..Very easy to do and follow..Been with BAKA for 16 yrs never an issue. *****
from Bradford, ON
19 Mar 2018
Very easy to use online site.
from Ontario
16 Mar 2018
The Corporate plan has evolved with the times. Previously, the maximum data available on the EPP was 3GB, which, by todays standards isn't much. Now at 5GB, it's better, but not quite there yet since I do a lot of streaming music, podcasts etc. (Note, that this is more of a Bell component).
The Baka site has evolved as well, this process to upgrade my phone and select a plan was...seamless, as it should be.
I'm a satisfied customer and will recommend baka to friends, family and colleagues.
from Georgetown, ON
14 Mar 2018
Upgraded my phone online. Always a great experience!
from Sudbury, ON
14 Mar 2018
Used Baka for years...great. Service
from Hamilton, ON
14 Mar 2018
this is my third phone plan with Baka, always so simple and easy. The phone ships fast & we have had no issues. Always a pleasure.
from Bowmanville, ON
14 Mar 2018
Very good experience so far, easy to navigate the options and fill out forms
from Etobicoke, ON
13 Mar 2018
Online is easy but I had to keep starting and stopping as I didn't have enough information. A guide to upgrades and what information I should have handy before I start would be good.
from Peterborough, ON
12 Mar 2018
Baka is always great to work with!
from Simcoe, ON
9 Mar 2018
Always above superior customer service.
Excellent products with extremely fast delivery.
Always recommend Baka Mobile.
from Stoney Creek, ON
9 Mar 2018
Dealt with baka in the past always a great experience, website is user friendly , shipping is always fast and there customer service team is always helpful and knowledgeable.
Cheers Baka
from Burlington, ON
25 Feb 2018
Another great experience from Baka Mobile!
from Etobicoke, ON
23 Feb 2018
Seamless and easy transaction. Great customer service on the phone as well!
from Pefferlaw, ON
22 Feb 2018
Easy to navigate
from Mississauga, ON
20 Feb 2018
was easy selecting our phones online - this is the 3rd time ordered with Baka - customer services is also excellent
from Milton, ON
20 Feb 2018
Great Site.
from Courtice, ON
16 Feb 2018
Easiest site to order upgrade :)
from belleville, ON
15 Feb 2018
I had a few questions from the online site, phoned the 1-800 number, was connected almost immediately. they were extremely helpful.
from Langley, BC
15 Feb 2018
Very easy - straightforward process!
from Guelph, ON
14 Feb 2018
Great Online System
from Toronto, ON
12 Feb 2018
It is very easy to order online and Baka has always been very helpful. I have been using Baka whenever I need phone or upgrade for last 15 years.
from Fenelon Falls, ON
12 Feb 2018
All of our dealings with Baka Mobile haversion been excellent. Easy to order online or if you need to speak to a representative, they are friendly and knowledgeable. A pleasure to deal with. Thanks
from Stittsville, ON
12 Feb 2018
Customer Service was very polite and patient and of course helpful.
from Markham, ON
10 Feb 2018
Your website is very user friendly!
from Pickering, ON
8 Feb 2018
Nice and easy online ordering
from Arnprior, ON
28 Jan 2018
Really user friendly experience!
from Mississauga, ON
27 Jan 2018
Love BAKA
from Oakville, ON
23 Jan 2018
Very user friendly site.
from Hamilton, ON
22 Jan 2018
fast, easy & reliable
from Pickering, ON
22 Jan 2018
Website easy to use
from North Bay, ON
22 Jan 2018
Always easy to navigate the site, and the options are great.
from London, ON
21 Jan 2018
Upgrading my device with my existing plan was quick and easy!
from Ottawa, ON
20 Jan 2018
Super easy online interaction.
from Bowmanville, ON
18 Jan 2018
easy to use and great selection.
from Ottawa, ON
14 Jan 2018
Works exactly like it should.
from Kitchener, ON
13 Jan 2018
I have been dealing with Baka for over 8 years and I always find them to be fast and courteous. We have purchased several phones and plans from them. Always competitive.
11 Jan 2018
I called before ordering and was given amazing service, Tyler answered all of my questions and went above and beyond to make sure I had all the information. The website was very easy to use and exceptionally clear and straight forward!
from Windsor, ON
5 Jan 2018
Excellent customer service, talked me through the whole thing!
from Brampton, ON
5 Jan 2018
Great online set-up!
from Whitby, ON
5 Jan 2018
Easy to follow on line instructions.
from Stouffville, ON
5 Jan 2018
Quick and easy!
from Guelph, ON
5 Jan 2018
Online order process was super easy to navigate, can't wait to get my new phone
from Sudbury, ON
4 Jan 2018
easy to register and create new account
from Garson, ON
3 Jan 2018
the web site is easy navigate and i finished my order with ease.
from HASTINGS, ON
3 Jan 2018
Even an old, electronically challenged guy like me, could wade through the website easily
from Guelph, ON
29 Dec 2017
Excellent and user friendly...great deals too !!
from Thorold, ON
28 Dec 2017
The online service was fast and efficient and any question I had were answered quickly by Nicole. My only issue was actually getting the phone I wanted when they were on sale as they were Temporarily Out of Stock - but I managed to get it!
from Georgetown, ON
27 Dec 2017
Great customer service!
from Orangeville, ON
27 Dec 2017
Baka has always given me great customer service. Your plans and prices are great as well. Thank you! Alex Murray. Elementary School Teacher.
from Brampton, ON
27 Dec 2017
Always a pleasure dealing with Daniel. Very helpful and informative. He processed my upgrade right away and helped with changing my rate plan.
from Stoney Creek, ON
26 Dec 2017
The website is easy to use and fast!
from Cornwall, ON
26 Dec 2017
Easy to order and great service!
from ottawa, ON
26 Dec 2017
online interface was managable
from ON
25 Dec 2017
I have been a Baka customer for almost 25 years. I have never had a problem with either their sales or service teams. Any issues with a device are promptly and professionally dealt with. Their staff are courteous and knowledgeable. They are the best at what they do.
from Unknown
24 Dec 2017
I was very impressed with the deal and the simplicity of the website. There was a lot of work to place an order, work that I don't think is necessary.
from Woodstock, ON
22 Dec 2017
So simple and easy to use. Took me 2 minutes to order a new phone.
from Woodstock, ON
22 Dec 2017
Best customer service ever when calling or online!
from London, ON
22 Dec 2017
This was a very easy and quick process and I definitely appreciated that as I am not computer inclined :)
from Newmarket, ON
22 Dec 2017
Wonderful to deal with. Always offer competitive pricing
from MONTRÉAL, QC
21 Dec 2017
Très bien, bon service.
from Odessa, ON
21 Dec 2017
Great experience so far!
from Midland, ON
21 Dec 2017
Very friendly phone staff. I will use Baka againg for my next phone!
from Nepean, ON
21 Dec 2017
As expected, pretty quick and easy
from London, ON
21 Dec 2017
Fast and easy
from Durham Bridge, NB
20 Dec 2017
Debbie at Corporate was wonderfully helpful.
from ottawa, ON
19 Dec 2017
Very easy to upgrade my phone and account.
Have dealt with baka for almost 10 years and never have had issues!
from London, ON
17 Dec 2017
Easy!
from Barrie, ON
17 Dec 2017
Always great service
from Edmonton, AB
16 Dec 2017
:)
from Kitchener, ON
16 Dec 2017
Been with Baka for 15 years, great service, easy to use website which makes the whole ordering experience very easy.
from Carp, ON
15 Dec 2017
Easy to use website for shopping and placing the order.
from Owen Sound, ON
15 Dec 2017
Really easy to use the online ordering form, Great price and great contract for an OPSEU member
from Pickering, ON
15 Dec 2017
The customer service provided by Ann at BAKA was an absolutely fantastic experience and was a breeze to complete with her great patience with a computer dino like myself.
@foferzfrom Toronto, ON
15 Dec 2017
Always a pleasure dealing with Baka. Helpful every time I have to renew my phone. :)
from Barrie, ON
15 Dec 2017
Easy to do and quick response from baka
from Stoney Creek, ON
9 Dec 2017
Simple. Fast.
from Toronto, ON
8 Dec 2017
Smooth, as usual. I have been with BAKA Mobile for many years.
from Waterloo, ON
8 Dec 2017
This was very easy and intuitive to navigate through my purchase.
from Roseneath, ON
8 Dec 2017
Easy to use and sign up for.
from St-Hubert, QC
7 Dec 2017
easy when you read english
from Hillsdale, ON
6 Dec 2017
Good website, fairly easy to use!!
from St Thomas, ON
6 Dec 2017
Took a while to finish the order but with the security concerns now a days it is well worth it.
from Toronto, ON
2 Dec 2017
The website was easy to navigate and easy to fill out all the necessary information needed. Customer service was great when I did have a few questions - didn't have an automated machine or have to wait.
from Toronto
1 Dec 2017
Prompt courteous service.
from St- Hubert, QC
1 Dec 2017
Quand tu es un peux débrouillard très facile a utiliser
from Barrie, ON
1 Dec 2017
The Baka Rep Ann W-D was very helpful walking me through the ordering process
from Milton, ON
30 Nov 2017
Your website is easy to use. Thanks.
from Ontario
30 Nov 2017
Can't get much easier than this... Good on you Baka...
from Toronto, ON
27 Nov 2017
Easy, fast, simple, good experience
from Owen Sound, Ont
27 Nov 2017
Excellent service, everyone I talked to was so helpful! I talked to people both on the phone and the online chat, I’ll be back when it’s time for another upgrade and will recommend Baka to other people.
from Mississauga, ON
25 Nov 2017
I have ordered from Baka many, many times over the years, and I have never had any problems what so ever. Always friendly, excellent customer service,
from oshawa, ON
25 Nov 2017
Amazing fast and easy to use
25 Nov 2017
Really easy step by step process, just missing the details on creating a shareable plan.
from Hanmer, ON
25 Nov 2017
Super easy to purchase phone, plan, and accessories. Looking forward to using my new iPhone 7!
from Pickering, ON
24 Nov 2017
Easy to navigate
from Courtice, ON
24 Nov 2017
Bakes website is always easy to navigate with no surprises.
from BRAMPTON, ON
24 Nov 2017
WEBSITE IS EASY TO USE
from Oshawa, ON
24 Nov 2017
Easy to order!
from Whitby, ON
24 Nov 2017
First time ordering, easy process.
from mount hope, ON
24 Nov 2017
great service, great customer sevice, great pricing, great plans!
from Belleville, ON
24 Nov 2017
Ordered 4 phones online and it was seamless! Efficiently takes you through device selection, plan selection and accessories. I had made a mistake and was easily able to amend my order without having to input all the details over again. responses to my emails were also quick and professional. Thanks
from Whitby, ON
24 Nov 2017
My experience with Baka today and previously has been awesome.
from Belleville, ON
24 Nov 2017
Great experience dealing with baka. Website is very easy to navigate and straight forward.
from Stoney Creek, ON
23 Nov 2017
Baka customer service is excellent!
from Hamilton, ON
23 Nov 2017
very user friendly and easy to use. The process tokk minutes
from Toronto, ON
23 Nov 2017
Just wanted to say what a seamless experience I had upgrading my phone with Ann WD! She walked me through the process and was done in minutes! Thanks Ann and keep up the great work!
John
@Markymark913inTOfrom Toronto, ON
23 Nov 2017
I was disappointed that the sale on iPhones didn't start until today, but still glad it did. Saved a bundle and even tho the lines were busy for a long time, I did get through and had all my questions about the upgrade answered as I was typing in my order.
from Scarborough, ON
23 Nov 2017
User friendly and details available
from Fergus, ON
22 Nov 2017
Great corporate prices and fantastic selection of Google Pixel 2's
from Bayfield, ON
22 Nov 2017
Always the very best service! Keeps me coming back!!
from Hillsburgh, ON
21 Nov 2017
phone came right to my door in a timely manner! loved it!!! packaged so nicely!
from Calgary, AB
21 Nov 2017
Process was concise and easy to use
from Barrie, ON
21 Nov 2017
I typically order over the phone, with a great experience! This is my first time ordering online without talking to a rep. It was very easy - Hopefully it ends well!
from Niagara on the Lake, ON
20 Nov 2017
Easy to follow instructions
20 Nov 2017
I keep coming back because Baka makes it so simple to do...thanks!
from Cambridge, ON
14 Nov 2017
Many steps but simple process
from Mississauga, ON
14 Nov 2017
Great customer service and prompt online support.
10 Nov 2017
Everything was there! Live chat with John was fast and efficient. John guided me through and I got my order in a few minutes. Kudos!
from Courtice, ON
9 Nov 2017
Helpful and friendly customer service.
from Garson, ON
7 Nov 2017
Easy to deal with whether online or over the phone.
from Val Therese, ON
4 Nov 2017
Very simple no question unanswered much easier then the store
from St. Catharines, ON
2 Nov 2017
The order process was pretty user friendly. I was just a little frustrated with how quickly prices can change without notice. A phone went from $0 to $189 in a day with no advance notice, and I would have ordered if I knew that was going to happen. I know they have a note that prices could change but it is still frustrating when it happens and is a large difference like that.
2 Nov 2017
The 1-888 number was very helpful and everyone was extremely kind and easy to work with.
from Grimsby, ON
1 Nov 2017
I HAVE BEEN ORDERING FROM BAKA SINCE I HAVE OWNED A CELL PHONE. ALWAYS EASY, SMOOTH AND STRAIGHT FORWARD. THANK YOU BAKA
from St Catharines, ON
29 Oct 2017
quick and easy
from WOODBRIDGE, ON
29 Oct 2017
EASY ONLINE ORDERING
from North York, ON
25 Oct 2017
Very easy and hassle free
from TORONTO, ON
24 Oct 2017
Very good, I also used Live Chat Support and Katherine was very helpful. Good Customer Service.
Thank you
from Lindsay
24 Oct 2017
Excellent customer service.
from Pickering, ON
24 Oct 2017
very user friendly ordering system. took me step by step with ease
from Woodbridge, ON
20 Oct 2017
Always very helpful and professional.
from Toronto, ON
20 Oct 2017
excellent service from Kris today - exceptionally helpful and patient
from Toronto, ON
20 Oct 2017
Very very pleased with the service from Ann | Corporate Client Support Representative with BAKA. She was patient and was able to get me sorted out quickly and efficiently.
from Toronto, ON
17 Oct 2017
Efficient - Easy to navigate
from Milton, ON
15 Oct 2017
Not sure how many phones I've bought thru. Baka but as always, it is very easy to find the information needed and move thru. the shopping process to checkout!
from North Bay, ON
12 Oct 2017
Ordering online from BAKA was amazingly easy...thank you BAKA
from Peterborough, ON
10 Oct 2017
Easy to navigate. Selection is laid out nicely for viewing.
from Whitby, ON
10 Oct 2017
The selection of accessories is not very user friendly
from Scarborough, ON
10 Oct 2017
Super fast and easy Thank you
from Stirling, ON
10 Oct 2017
I was eligible for an upgrade and navigating through the website was easy to order my new smartphone. Thanks Baka!
from Peterborough, ON
6 Oct 2017
Incredibly fast and reliable service. My new number was set up before lunch the day after I placed the order, and my phone arrived within 1 business day.
from Sarnia, ON
5 Oct 2017
loved using the chat while working on my order. Needed clarification on 2 points and Nicole was very helpful. Thanks
from Bowmanville, ON
2 Oct 2017
Excellent service
from Oshawa, ON
30 Sep 2017
First time switching mobile carrier and it was straight forward and any questions I had were quickly answered by the friendly and helpful staff when I called. I was never on hold and was assisted right away. The rates and data included was exceptional.
from Toronto, ON
29 Sep 2017
great customer service. The customer service line walked me through the process very quickly and efficiently.
from Oakville, ON
28 Sep 2017
User friendly site.
from Edmonton, AB
25 Sep 2017
really easy to do , took 3 minutes .
from Mississauga, ON
25 Sep 2017
Awesome!
from Brooklin, ON
25 Sep 2017
Five star service again!
Great 2yr plan with LG G6.
Ordered a phone for my son. Due to the plan I was on, they worked with me to have the phone billed separately.
Phone was shipped within 24hrs.
Porting the number was seamless - change of port date was done immediately.
Thanks again.
from Wasaga Beach, ON
21 Sep 2017
Super Easy!
from Ontario
21 Sep 2017
Customer Experience was great! Ordering online was easy!
from Etobicoke, ON
19 Sep 2017
Awesome ANN! very helpful
from Milton, ON
18 Sep 2017
Online order was a bit longer than expected and sometimes little complicated, but quick call to Baka representative has explained all inquiries professionally and helpfully.
from Sherkston, ON
18 Sep 2017
VERY USER FRIENDLY AND SUPER FAST AND EASY TO USE!
from Janetville, ON
13 Sep 2017
Got lost making choices, called the 800 number and the lady pointed me in the correct direction and everything was very easy.
Thank you.
from Newmarket, ON
13 Sep 2017
Set up a family member and was able to transfer them from their old company to baka online and it was quick and easy! with great affordable rates!
from Toronto, ON
13 Sep 2017
I desperately needed a new phone as I had damaged my exisiting iPhone in the rain. The site was easy to use as I ordered a hardware upgrade. The instructions were easy to follow and I felt confident that I was inputting the information correctly.
from St. Catharines, ON
10 Sep 2017
Very easy to navigate and order through the BAKA Web site!
9 Sep 2017
Upgraded my Samsung Galaxy Note 2 for Note; renewed commitment for 24 months with premium plan then order new promo package Note 8 with charger and memory. Also added new NFC capable SIMM and VIP plan. Awesome!
from London, ON
8 Sep 2017
Always great deals and easy to navigate the website!
from Richmond Hill, ON
8 Sep 2017
Great process. Staff are amazing! Process is amazing.
from Georgetown, ON
8 Sep 2017
quite easy
from London, ON
6 Sep 2017
very efficient
from Etobicoke, ON
1 Sep 2017
Online is great so are staff
from Bowmanville, ON
31 Aug 2017
Easy transaction, and great help on the phone as well
from Courtice, ON
30 Aug 2017
Friendly and helpful service.
from Dundas, ON
29 Aug 2017
Very straight forward process!
from Bolton, ON
29 Aug 2017
The upgrade portion of the website was very easy to use.
from Nepean, ON
28 Aug 2017
Baka's website is easy to navigate. They have all the newest smart phones and great deals. Online customer service is great. Just upgraded my third phone. Thank you.
from Etobicoke, ON
24 Aug 2017
Great service Knowledgeable staff, would not think twice about doing business with Baka again. Thanks for all your help!
24 Aug 2017
A great online experience, efficient and intuitive
from Mattawa, ON
18 Aug 2017
Have been with Baka for many years, service is great, hope it continues!
from North Bay, ON
17 Aug 2017
Many good options and features and well priced
from stoney creek, ON
17 Aug 2017
Great pricing, and service. Easy to use website. Very happy with Baka
from Ottawa, ON
17 Aug 2017
Easy website to use
from BRAMPTON, ON
16 Aug 2017
Prompt Service!
14 Aug 2017
The only thing I would have liked is for the customer service to be able to give me opinions/knowledge about specific phones, when I called I was told they aren't a sales rep for each company they do not know. Online is easy to follow if you know about cell phones and which one is best for you!
from Kitchener, ON
14 Aug 2017
The online ordering process went smoothly.
from Mississauga, ON
13 Aug 2017
It was easy, efficient and fast service dealing with Baka!
from Bowmanville, ON
11 Aug 2017
ordering an upgrade to a phone on my plan was quick and easy.
from Tiverton, ON
11 Aug 2017
step by step instructions made easy to order.
from Mississauga, Ontario
8 Aug 2017
I recently worked with Daniel at Baka to transition my work cellphone number to a consumer account. The service was great and everything when off without a hitch. The clear and specific details about what was needed were very helpful.
from Brampton, ON
7 Aug 2017
Quick and easy
from Etobicoke, ON
5 Aug 2017
Very Smooth
from Toronto, ON
2 Aug 2017
I broke my phone, BAKA helped me deal with Bell, then when I messed up my order, again BAKA helped me place my order step by step. Im very appreciative, wish I had taken down the name of the two employees
from Bowmanville ON
28 Jul 2017
Started to process the order online, didn't have an 8yr old kid nearby to explain terminology. Called Baka and spoke to a helpful, friendly young lady (not 8yrs old) and she calmed me to the point where I could blindly order a new phone. 15 pages of legal terms and conditions is a bit much but we have no choice really.
from NIAGARA FALLS, ON
26 Jul 2017
PROFESSIONALS
from Peterborough, ON
24 Jul 2017
Baka's customer service has been great to date.
Their online ordering forms are well-organized and intuitive.
from St.Catharines, ON
20 Jul 2017
Online order seamless and simple.Great service
from Bracebridge, ON
20 Jul 2017
Very fast and easy upgrade process.
from Markham, ON
19 Jul 2017
Very good to deal with, .
from Toronto, ON
18 Jul 2017
Easy and fast
from Pickering, ON
18 Jul 2017
Fast process for upgrading the device.
It would be nice if more devices options were available.
from Muskoka
17 Jul 2017
Been with Baka for over 10 years with no real issues that could not be resolved. Just made another purchase recently.
from Scarborough, ON
16 Jul 2017
5 star online experience with Baka Mobile, Thank you Very Much Everyone and Take Good Care.
from sarnia, ON
15 Jul 2017
very friendly and helpful
from Hawkesbury, ON
14 Jul 2017
This is the 4th phone I have bought from Baka since I get great rates through my union. Shipping is fast, prices are great. I will buy from them in the future.
from london, ON
7 Jul 2017
After having difficulty navigating the process a live agent helped me through it!!
from Toronto, ON
5 Jul 2017
easy to sign up
from Markham, ON
5 Jul 2017
I had an excellent experience in using Baka Mobile's service. Thank you!
from Peterborough, ON
5 Jul 2017
Easy
from Scarborough, ON
5 Jul 2017
so quick and easy to use the online tool
from Toronto, ON
5 Jul 2017
Excellent service all around.
Thank you
3 Jul 2017
Great online ordering experience !!!
from Mississauga, ON
27 Jun 2017
Baka Service is second to none!!! The Corporate staff are amazing.
from Dorchester, ON
26 Jun 2017
Very happy with the customer service i've had on the phone and on the live chat support. Just awaiting the arrival of our new phones!
from Plainfield, ON
26 Jun 2017
Have used this service for purchasing new phones and absolutely love the discounts that I receive! Couldn't be happier! Customer service is very helpful as well!
from Caledon East, ON
26 Jun 2017
delivery has always been prompt and customer service has been very good.
from Calabogie, Ontario, ON
26 Jun 2017
Very easy to contact and very knowledgeable with products and able to provide quick and accurate answers to all my questions.
from Brights Grove, ON
22 Jun 2017
baka customer service staff have been excellent
from London, ON
21 Jun 2017
easy to use site-excellent value
from Georgetown, ON
21 Jun 2017
Easy to follow. I had a few extra questions and contacted them by phone and was able to have al questions answered quickly.
from Pickering, ON
21 Jun 2017
I've been with Baka for over 7 years.. it's so nice to work with a straight forward website and I can always quickly get in touch with a representative if I have questions. Very happy with Baka.
from Campbellford, ON
20 Jun 2017
Easy to use
from Erinsville, ON
20 Jun 2017
Great service
from Toronto, ON
20 Jun 2017
easy online order
from ON
20 Jun 2017
Straight forward
from Pickering, ON
20 Jun 2017
had one quick question before confirming my order and the person I spoke to was a great help.
from Woodbridge, ON
19 Jun 2017
fast and easy process
from Etobicoke, ON
17 Jun 2017
very easy to use
from Snow Road Station, ON
17 Jun 2017
very user friendly
from Courtice, ON
16 Jun 2017
amazing online experience through simplicity
13 Jun 2017
Super easy to upgrade hardware online!
from Hamilton, ON
13 Jun 2017
This is, I believe, my third phone from Baka. I've never had any issues, or problems with my phones; or Baka.
from Markham, ON
12 Jun 2017
Baka Mobile has always provided the best service.
from Oshawa, ON
12 Jun 2017
Amazing Service
from Cambridge, ON
9 Jun 2017
For a technologically challenged individual, I was able to navigate through the entire process with ease Thank you!
from Simcoe, ON
7 Jun 2017
good very helpful on the chat line
from Pickering, ON
6 Jun 2017
Very easy to navigate the system. Lots of information about all packages available. Goo customer service.
from newcastle, ON
6 Jun 2017
Very well thought out online ordering process. Extremely efficient and easy to use.
from Bradford, ON
1 Jun 2017
Smooth
from Stoney Creek, ON
31 May 2017
Great on-line experience - very clear information and steps!
from Etobicoke, ON
29 May 2017
Very Good. The pickup option is outstanding, and one I have used often
from St. Catharines, ON
29 May 2017
I spoke with Victoria on the phone and she was a great help! She is an amazing customer service rep and the company is lucky to have her. She was patient and kind and helped me for far longer than I probably deserved.
Thank you for bringing back customer service!
from Ingleside, ON
25 May 2017
Quick & convenient, no problems ordering from the website. We'll see how quickly everything gets processed.
from Bowmanville, ON
25 May 2017
Excellent service
from Bowmanville, ON
19 May 2017
Excellent ordering so easy
from Pickering, ON
18 May 2017
Called to clarify few items on the web order and found it very helpful. Person walked me through some of the screens to ensure no errors in ordering. Thanks. I hope delivery and setup would be as easier as ordering.
from Cobden, ON
17 May 2017
ALWAYS QUICK CURTIOUS AND PROFESSIONAL!!
from Wasaga Beach, ON
17 May 2017
The service was easy to use.
from Mississauga, ON
16 May 2017
This ordering system is great. It's simple to navigate and as a corporate customer I love the saved address dropdown.
from Verona, ON
16 May 2017
Excellent customer service for all of my questions and easy to use website for placing orders.
from Sudbury, ON
15 May 2017
thank you. all my questions have been answered professionnally and in a timely manner. I have gotten all the help I needed when needed it. You have awsome statf
from Oakville, ON
15 May 2017
Easy Site to use.
from Chatham, ON
13 May 2017
simple and quick
from Bayfield, ON
8 May 2017
Baka has always been fast, friendly and very professional! They try hard to get you the very best.
from north bay, ON
8 May 2017
Online chat support made the order super easy and Kelsey was excellent...even when I was finished ordering she answered further questions on transferring old SIM cards etc...great service and a great price...thanks guys!
from Pickering, ON
8 May 2017
Debbie was awesome - really appreciated her help!
from Edmonton, AB
6 May 2017
Process was quick and seamless
from Barrie, ON
5 May 2017
No problems very easy
from Cambridge, ON
5 May 2017
Great Work People. Saved a Ton of Time
from kingston, ON
2 May 2017
I called the Help Line to verify my cart prior to placing my order. I was pleasantly surprised at the hours of customer service and the quick, pleasant and friendly service I received! It made the process so simple and stress free
from Mississauga, ON
29 Apr 2017
Yours reps were really helpful, they were a joy to deal witrh
from Lindsay, ON
28 Apr 2017
It's so easy to find what you need on the website, and the staff are terrific and helpful when dealing with them directly.
from Oakville, ON
27 Apr 2017
Like this site. Easy to follow.
from Bowmanville, ON
26 Apr 2017
Easy user friendly. As well as extremely helpful when I called in.
from Hastings, ON
26 Apr 2017
Excellent help each time I phoned.
Very helpful
from windsor, ON
25 Apr 2017
easy to fill out
from toronto, ON
25 Apr 2017
easy to use
from Pickering, ON
25 Apr 2017
User friendly
25 Apr 2017
Very user-friendly system, upgrading my device and switching plans was easy to do and took only 15 minutes from start to finish.
from Pickering, ON
25 Apr 2017
user friendly website
from Darlington, ON
25 Apr 2017
I appreciate the support of Baka customer service. They answered my questions less than 10 minutes.
from North York, ON
24 Apr 2017
straight forward
from Wasaga Beach, ON
24 Apr 2017
Always like dealing with Bake great service
24 Apr 2017
Had a few questions about ungrading phone, SIM cards and shipping inactive vs active. So helpful in live chat. Made ordering super easy.
from Mississauga, ON
17 Apr 2017
Very user friendly site. Thank you
from Courtice, ON
17 Apr 2017
The online system was straightforward and easy.
from Bradford, ON
17 Apr 2017
Every easy and fast to use the online service.
from Mississauga, ON
16 Apr 2017
Very easy to use.
from North York, ON
16 Apr 2017
Website is user-friendly.
When I contacted Baka, they were also very helpful.
from Newcastle, ON
14 Apr 2017
I have dealt with Baka for several years now and NEVER disappointed!!
from Brampton, ON
13 Apr 2017
Excellent customer service from Daniel. Professional, courteous and patient. Online experience was great!
from Tiny, Ontario
12 Apr 2017
Many thanks to Ron and the staff at Baka Etobicoke! They were more than helpful and fair in guiding me through dealing with a broken screen on my phone, setting me up with a loaner, getting the repair done economically and in a very timely manner. Excellent customer-focused service. Kudos!
from Courtright, ON
11 Apr 2017
Very busy site, but still user friendly...great BAKA service staff...
from Ontario
7 Apr 2017
Baka has great customer service and easy to deal with, was just blown away by the 200$ increase in phone prices in a 2 hour period of time.
If you see a price you like, don't delay on ordering.
from Milton, ON
5 Apr 2017
Very Friendly customer service people, Great online options.
from Amherstburg, ON
4 Apr 2017
Quick and Easy!
from Kitchener, ON
4 Apr 2017
This was a very simple, user friendly site and order process. Thanks Baka!
from Toronto, ON
4 Apr 2017
Easy Forms and quick to complete
from Pickering, ON
3 Apr 2017
Easy, straight forward and convenient!
from London, ON
3 Apr 2017
When I had difficulties I had no trouble getting help on both live chat and by phone. Great experience!
from London, ON
2 Apr 2017
The form were very easy to go through and I heard the company has great customer service
from Amherstburg, ON
2 Apr 2017
The process to order a new phone is very straight forward on this site.
2 Apr 2017
Thanks @BakaMobile for making orders online SO easy!
from Toronto, ON
30 Mar 2017
Very user-friendly site.
from Hilton Beach, ON
29 Mar 2017
Online purchase is easy. Two calls to Baka to confirm details were answered promptly and questions were answered satisfactorily. Always good service
from Toronto, ON
28 Mar 2017
I really like the pop up hints - answered my questions without having to ask a rep at Baka :)
from Coniston, ON
28 Mar 2017
extremly easy to use thanks
from Owen Sound, ON
24 Mar 2017
Katherine was fantastic! She provided me with all the help I needed. Thanks very much!!
from Kingston, ON
24 Mar 2017
So far, my short experience with Baka has been good
from Courtice
24 Mar 2017
Great to work with unless there is a problem. Phone prices dropped three weeks after we bought and they would do nothing. We have dealt with Baka for many years and felt they should have valued us as return customers.
22 Mar 2017
I have been with Baka for a few years now and have always had great service. Online ordering is very easy as well!
from Essex, ON
22 Mar 2017
Nicole was so wonderful and patient. Thank so much!!
from London, ON
21 Mar 2017
the site works really well
from ON
20 Mar 2017
Easy to navigate website and great customer service on the telephone.
from Scarborough, ON
17 Mar 2017
Shopping online is easy. Agents are very helpful. I've been a Baka customer for many years.
from Caledon, ON
15 Mar 2017
Amazing - so easy to follow; great information; prompt service and delivery of product -- highly recommend as a service partner for Bell Services.
from Mississauga, ON
14 Mar 2017
Great website! Easy to use!
from Niagara Falls, ON
12 Mar 2017
This site is super easy to navigate and to order from using my union discount.
from Mississauga, ON
11 Mar 2017
It was easy to choose my device and plan online. Easy to follow through on check out. Hope the after sales service is just as good
from Lindsay, ON
10 Mar 2017
It was easier than I thought it was going to be :):):)
from Kingston, ON
10 Mar 2017
Process was very simple, straightforward, with easy-to-use information links. Very impressed.
from Port Dover, ON
7 Mar 2017
Great Deals, Great Service, especially with the confusing migration stuff!
from Toronto, ON
6 Mar 2017
On the recommendation of a friend, we came to Baka.ca to simply check out their competitive rate plans and phones. I initiated an online chat with a Baka representative simply to ask a few questions, but was so impressed, I ended up signing up. Looking forward to my new relationship with Baka!
from Niagara Falls, ON
3 Mar 2017
Customer service is awesome! Helped me through the online setup.
from Bowmanville, ON
3 Mar 2017
Excellent help from Debbie. Many thanks.
from Niagara-on-the-Lake, ON
1 Mar 2017
Prompt and excellent service! Website is simple to navigate.
from Hamilton, ON
25 Feb 2017
talked to a rep first and he was amazing, stepped me through the whole process so I could do it on my own
22 Feb 2017
on-line ordering -- easy to find what I need and order. Shipping has always been prompt
from Markham, ON
15 Feb 2017
So looking forward to my new phone. It was a breeze to select a device and plan and transfer it over from my current provider!
from Bowmanville, ON
14 Feb 2017
Short
Sweet
Seamless
from Bridgenorth, ON
14 Feb 2017
It was real simple and easy very user friendly
from Kitchener, ON
14 Feb 2017
This is how ordering online should be. Easy, well ordered site. No confusion.
from St Thomas, ON
13 Feb 2017
Easy to navigate. Didn't have to search around.
from Orangeville, ON
12 Feb 2017
We just ordered a new phone for our daughter. It is being delivered directly to her at school. I am happy they automatically transfer her old Bell account and number. Easy peasy.
from Ajax
11 Feb 2017
Outstanding customer service!
from Brantford, ON
8 Feb 2017
Very easy navigation
from Toronto
2 Feb 2017
Service department A++ - shipped phone in for screen repair and the turnaround time of 1 day exceeded my expectations. Thanks Ron!
from Brampton, ON
2 Feb 2017
Excellent easy to use website
from Bowmanville, ON
1 Feb 2017
Online ordering very easy :)
from Bowmanville, ON
1 Feb 2017
It was easy to order more than one cell phone device.
It was easy to follow the screens.
It is easy to revise the order if you forget something and it keeps Checkout info if you have to do that - huge plus :)
from Vars, ON
23 Jan 2017
The customer service and online ordering process is easy. The customer service call that I placed in advance of my order was excellent, I was given clear and precise instructions as to how to upgrade my account to corporate and what it was going to cost. looking forward to a long relationship with Baka!
from Ancaster, ON
22 Jan 2017
Great website. Very easy to use and navigate. The steps to make an order are in a sequence that makes sense.
from London .Ontario
22 Jan 2017
Added an Iphone 7 to my corporate account and pleasantly surprised how easy it was over the phone.Big Thanks go to Victoria and Mike in corporate sales.They really want you to be happy with your purchase.Other business's could learn from you guys.Keep up the great work.
from London, ON
10 Jan 2017
John was great and helped me through everything. Way easier than dealing in a store.
from Montreal, QC
9 Jan 2017
clear instructions, easy process to follow
from Etobicoke, ON
4 Jan 2017
I received excellent guidance and service from BAKA. I have been ordering from them for years and will continue to do so. Thanks so much for making it an easy and enjoyable experience!
from Ottawa, ON
31 Dec 2016
Very fast, pleasant service. I have been wth Baka for a few years and they are always reliable!
from London, ON
29 Dec 2016
Easy, friendly service
from mississauga, ON
29 Dec 2016
Very helpful and patient person, please keep up the excellent service. Thanks
from Pickering, ON
28 Dec 2016
quick, to the point and got it done in no time!
@dlr1207yahoo.comfrom Richmond Hill, ON
27 Dec 2016
Fast and reliable network
from Nepean, ON
27 Dec 2016
Baka has an incredible web presence and an easy to use interface for ordering and/or upgrading. Baka always delivers!
from Caledon, ON
27 Dec 2016
Online ordering is super fast and easy. Customer service via the telephone hotline is excellent as well. Great job Baka!
from Milton, ON
27 Dec 2016
Baka continues to be our first choice for mobile products
from Alliston, ON
23 Dec 2016
Easy online ordering experience. Can't wait to get my new phone.
from Brampton, ON
23 Dec 2016
Too much information required especially when the customer has an existing account with BAKA. Very bad when you don't accept Visa / MasterCard debit, I have two accounts with BAKA so what is the credit check for me to key in my personal credit card information.
from Richmond Hill, ON
22 Dec 2016
Easy to use website.
from Ottawa, ON
21 Dec 2016
Quick and easy
from Thornhill, ON
20 Dec 2016
easy to use
from London, ON
20 Dec 2016
This was an easy painless way to do business. Thanks.
from Bowmanville, ON
20 Dec 2016
Super-easy to upgrade my old BB!
from Douro-Dummer, ON
19 Dec 2016
Great website
from North bay, ON
17 Dec 2016
Great site with excellent, and easy to follow/use guidelines. Very straightforward
from St. Thomas, ON
16 Dec 2016
Love how easy and quick it is to process your orders.
from Woodbridge, ON
16 Dec 2016
Baka's online ordering process was very detailed and easy to complete. I spoke to Nicole before getting started to clarify a few questions I had and she helped me with them. Overall excellent experience!
from Brampton, ON
16 Dec 2016
Provided every information I need to know to complete the transaction. It's like being directed by a live person.
from London, ON
16 Dec 2016
The online order process is very quick and easy.
from Pickering, ON
16 Dec 2016
Took less than 15 minutes to order my new phone
from Burlington, ON
15 Dec 2016
awesome
from Mississauga, ON
15 Dec 2016
Time consuming when completing the detail especially same for each order
from East York, ON
14 Dec 2016
Upgrading my new device was easy as 1,2,3!
12 Dec 2016
We have enjoyed our relationship with Baka for many years now and you continue to make things easy and straightforward, from online shopping to customer service. We have had outstanding service whenever we have a question or concern and have called to speak to a representative. Your website is easy to navigate through, answers all our questions and just makes the shopping experience so rewarding. Looking forward to receiving our new phone soon and we look forward to many more years as Baka customers. Keep up the great work, Baka!
from Hastings, ON
12 Dec 2016
everything was straight forward user friendly
from Markham, ON
12 Dec 2016
Very intuitive, smooth and easy process online!
from Etobicoke ON
9 Dec 2016
Cannot thank your employee Milly enough for helping me out when I was in dire need of another phone (I broke my last one); she handled everything quickly and efficiently for me and I had my new phone in my hands within 2 days. Great service at BAKA.
from London, ON
8 Dec 2016
very user friendly and easy to understand and navigate :) Customer Service is great - thanks Nicole for all of your help!
from Ottawa, ON
7 Dec 2016
The process was very user friendly and the system updated with every add on I did to show my final amount.
Thank you for the assistance via phone on my questions too.
from Kingston, ON
7 Dec 2016
Online experience was initially frustrating but the customer service was very helpful(phone service)
from Windsor, ON
6 Dec 2016
Thanks for providing an easy way to order.
from Grimsby, ON
6 Dec 2016
Nice to quickly review and access, place order and hopefully receive in a few days!!
from London, ON
5 Dec 2016
The online experience and discussion with Baka reps was friendly and professional.
from Ontario
28 Nov 2016
I could not get through on the phone, that was a pain as that is my preferred method to buy any product from anywhere. I like dealing with real people. So, I was forced to go the online route. However, the steps were easy to follow and instinctual. Still, I really like dealing with real people, so, at the end of it all I am, sadly, disappointed.
from Pickering, ON
25 Nov 2016
it was fast and an easy experience. Cheers
from Bethany, ON
25 Nov 2016
Very easy to use...thanks
from Ottawa, ON
25 Nov 2016
Thank you for your patience Nicole, you are the best!
25 Nov 2016
Great service and very helpful!
from Aurora, ON
25 Nov 2016
Website is straightforward. Easy to order what is needed
from Parry Sound, ON
25 Nov 2016
I can not thank Baka enough. I was switching from a corporate plan to another corporate plan and Bell made it tricky but Baka was so great to explain things to me and make this process painless. Thank you Daniel and your team!!!
from Listowel, ON
25 Nov 2016
Super easy to navigate and follow.
from Garson, ON
25 Nov 2016
quick and easy no problem
from Paris, ON
24 Nov 2016
love dealing with Baka. Never any issues with processing.
from Orleans, ON
24 Nov 2016
I have been with Baka Mobile for over a decade and I have always had good experiences and fast service with them. Thank you :)
from Town of Mono, ON
24 Nov 2016
Easy process...hope the phones come in as planned!!
from Richmond Hill, ON
24 Nov 2016
No one on the Baka telephone or chat so I hope my online order goes through.
I can not believe I have upgraded from my old LG phone and talk/text plan to data and an iPhone!!
from Woodbridge, Ontario, ON
24 Nov 2016
I love using the online ordering - it is easy to follow and it user friendly. I even love calling in to order. Everyone is always very helpful and knowledgeable.
from Toronto, ON
24 Nov 2016
Easy to navigate. An enjoyable experience.
from Rocky View, AB
24 Nov 2016
Quick process
from Sault Ste Marie, ON
24 Nov 2016
It was easy to upgrade my cell service and order a new cell phone thru the website. I spoke to two different agents on two different days; both where pleasant and extremely helpful. Love dealing with these guys.
from Dorchester, ON
23 Nov 2016
Love the plan, love the service.
from Toronto, ON
23 Nov 2016
And very convenient and fast.
from London, ON
21 Nov 2016
it was good, easy and fast.
from Coldwater, ON
11 Nov 2016
When we first went online the phone was $198.00; when I signed in it was $398.00. Not sure why and not too happy.
from Brampton, ON
11 Nov 2016
Website was very easy to use, all the information I wanted/needed was up front and obvious.
from Hamilton, ON
9 Nov 2016
Great customer service!
from Bowmanville, ON
3 Nov 2016
Website is cool
from Etobicoke, ON
27 Oct 2016
Easy to order, very user-friendly. Excited about a new phone!
from Bowmanville, ON
27 Oct 2016
Went seamless. Easy to input and pay.
from Ottawa, ON
27 Oct 2016
Great easy to use website and activation is easy
from Pickering, ON
25 Oct 2016
easy and straight forward.
from Dorchester, ON
25 Oct 2016
Nice, easy to use format. Thank you!
from Toronto, ON
19 Oct 2016
Very simple.
from Toronto, ON
18 Oct 2016
great - simple and easy to use.
from Brighton, ON
13 Oct 2016
I was nervous doing things online but service agents were extremely helpful when I called in for assistance.
from Dundas, ON
11 Oct 2016
Excellent product/feature information provided during the ordering process.
from NBay
9 Oct 2016
3rd order i've place. So far service has been great. Thanks
from Etobicoke, ON
7 Oct 2016
Very easy process. Thank you.
from Etobicoke, ON
6 Oct 2016
3 new phones & plans from start to finish in record time!! Rocky was amazing - he's knowledgeable & has great customer service skills. It was a pleasure!
from NORTH YORK, ON
5 Oct 2016
SERVICE REPS WERE VERY HELPFUL. THEY GAVE ME RECOMMENDATIONS TO HELP WITH MY PURCHASE
from Toronto, ON
4 Oct 2016
Very fast and effective and very user friendly
from Toronto, ON
3 Oct 2016
Easy to find product on line with product number.
from Markham, ON
29 Sep 2016
Easy and simple to use!
29 Sep 2016
The store is super simple to use and intuitive.
Very detail oriented
Would get a full 5 stars if inventory levels were included - would be nice to know if a phone model /style is in stock before ordering it.
from Toronto, ON
27 Sep 2016
simple , easy order process, helpful on the phone as well.
from Courtice, ON
27 Sep 2016
Online ordering for accessories was simple.
from Welland, ON
27 Sep 2016
Easy and very detailed form.
from Toronto, ON
26 Sep 2016
fast and excellent
from Hanmer, ON
23 Sep 2016
I have never had a bad experience with Baka any time I have had any problems they have always been very helpful and knowledgeable.
22 Sep 2016
The online experience was relatively painless.
from Oshawa, ON
22 Sep 2016
Quick and easy
from Oakville, ON
22 Sep 2016
Easy to navigate this site.
from Ottawa, ON
21 Sep 2016
Easy and quick online order process, everything is covered, no questions during the ordering, keep up the good work!
from Woodbridge, Ontario, ON
21 Sep 2016
It is very easy to follow when ordering a phone through your website.
from Ottawa, ON
19 Sep 2016
Very efficient, no issues.
However, there should be a drop down box for my location in Ottawa, Ontario
from Kingston, ON
19 Sep 2016
had trouble logging in and your rep was wonderful helping out
from Markham, ON
17 Sep 2016
Smooth process!! No confusion
from Barrie, ON
15 Sep 2016
Great service with Baka.
from Penetanguishene, ON
15 Sep 2016
upgrading my device was easy and painless! We have purchased many times through Baka and will continue to do so
from Richmond Hill, ON
14 Sep 2016
excellent service
from Ajax, ON
6 Sep 2016
personal call on my first upgrade , cant recall his name , but convinced me to upgrade my other phone in the same week...thanks..
from Owen Sound, ON
2 Sep 2016
very helpful service person on phone. thank you.
1 Sep 2016
and every single time it's been great. Everything is laid out in front of you and you're never surprised! Great job BAKA
from Guelph, ON
31 Aug 2016
Always easy to place orders!
30 Aug 2016
Online process was simple and easier than I expected it to be. I was confused and had lots of questions. Between email and phone, the customer service was great. Baka is quick and helpful via email and the gentleman I spoke to on the phone was quite knowledgeable and cleared up any confusion or questions I had.
from Janetville, ON
29 Aug 2016
easy to use, great service as always
from Boston, MA
29 Aug 2016
Simple and clear process to order my new device.
from Sault Ste. Marie, ON
26 Aug 2016
Easy to find what I was looking for and easy check out!
from Brampton, ON
26 Aug 2016
Couldn't be any easier or faster. Great experience.
from Komoka, ON
25 Aug 2016
Spoke with Alex from customer service earlier and he was friendly and helpful. The order system is quite straightforward. Have always enjoyed dealing with Baka and will continue to be a loyal customer thank you!
from Belleville, ON
25 Aug 2016
phoned customer support to verify plan details and process when porting number. We were reassured that everything should go smoothly, and I am certain it will.
from Vaughan, ON
23 Aug 2016
very good service. I had a problem online and called customer service who resolved it immediately.
from Curve Lake, ON
23 Aug 2016
online experience is super easy
from Oro-Medonte, ON
22 Aug 2016
Using this site is extremely easy! Go ahead, place your order, it's easy to do!!!!
21 Aug 2016
Nicole was amazing!! She was very helpful and provided excellent customer service. She was the entire reason why I chose the plan through Baka. Without her assistance I would have chosen to go elsewhere. She deserves to be rewarded for a great job!
from Brampton, Ontario
19 Aug 2016
Ryan was very personable and helpful and dealt effectively with two customers at the store at one time with calm professionalism. Calls to head office by both myself and Ryan yielded positive results (even though my phone did not survive!), and the phone staff were pleasant to deal with. Thank you!
from Toronto, ON
19 Aug 2016
Ordering online was a breeze after talking to a very helpful customer service rep.....
from Toronto
18 Aug 2016
Ordered a Note 7 and there were some complications.
Shavone patiently worked with me to resolve the issue and ease my concerns.
Great customer service!
from SCARBOROUGH, ON
17 Aug 2016
EASY PIESY
from Bradford, ON
17 Aug 2016
Easy to navigate the website and no problem checkout
from Etobicoke, ON
13 Aug 2016
efficient, clear, perfect!
from Windsor, ON
12 Aug 2016
Your Customer Service Reps are Awesome, Especially Alex.
Short wait times and no BS over the phone. Great experince
from Toronto, ON
12 Aug 2016
We have been with Baka for a bunch of years with personal phones and we are back with them corporately. Sign up for my replacement phone was simple and easy. I fully expect that the delivery of that phone will be just as easy.
from Ottawa, ON
11 Aug 2016
Great experience, easy checkout. Clear and concise, especially compared to some competitors sites.
from Whitby, ON
11 Aug 2016
During my order, I had to call Baka for assistance (I was ordering 2 phones and packages for my twins and was having difficulty). Alex helped me out and basically held my hand throughout the process. Made it easy and quick for me to complete.
from Woodbridge, ON
10 Aug 2016
Easy, hassle-free experience. Thanks again, Baka!
from PETERBOROUGH, ON
10 Aug 2016
staff are very knowledgeable about company policy and products, courteous and take the time to explain questions
from Guelph, ON
8 Aug 2016
Easy Online System. Quick confirmation!
from North Bay, ON
5 Aug 2016
Extremely Happy with Baka. Shavone S, helped me resolve my minor issues quickly and painlessly. Great Service BAKA!
Thank you Shavone S.
Andrew Merkel
from Beamsville, ON
29 Jul 2016
The online ordering was simple and fast. Nothing was left to chance. All areas were well explained and user friendly. Well done!
from Markham, ON
28 Jul 2016
Great experience every time!!!
from North Bay, ON
28 Jul 2016
Nicole helped me through email. I am very impressed with the excellent quick customer service that Baka has.
from Elmvale, ON
27 Jul 2016
Found the website incredibly easy to navigate, ordering my new phone was simple and straightforward
from Cameron, ON
27 Jul 2016
great easy online ordering!
from Cameron, ON
27 Jul 2016
easy to use online purchase
from Vaughan, ON
25 Jul 2016
Great Service
from Woodbridge, ON
24 Jul 2016
Easy and simple
from Niagara -on-the-Lake, ON
21 Jul 2016
Site is easy to navigate, order steps are clear and organized. Good Job
from Toronto, ON
21 Jul 2016
Its user friendly
from Stouffville, ON
19 Jul 2016
Always pleased with the service from Baka
from Richmond Hill, ON
18 Jul 2016
I've ordered from your website many times and always goes perfectly.
from richmond hill, ON
18 Jul 2016
Very easy and very quick for checking out process thank you
from London, ON
14 Jul 2016
Ordered on line. Straight forward. Made a call for clarification and received a prompt answer.
from Toronto, ON
13 Jul 2016
like the ease of use... nice order form
from Brampton
13 Jul 2016
Just want to say that thank you to Alex for providing excellent customer service. He answered all my questions about my current rate plan, was patient and even made suggestions in order to keep the rate plan that I currently have. He is an amazing representative for Baka. Thanks Alex!
from Wahnapitae, ON
8 Jul 2016
service was good
from Toronto, ON
7 Jul 2016
Simple :)
from Toronto, ON
7 Jul 2016
I like the way communication has been handled, Simple and Lean and I could order in 2 minutes. Good Job on the Comm
from Pickering, ON
4 Jul 2016
excellent service
from Ottawa, ON
3 Jul 2016
love the site
from Toronto, ON
30 Jun 2016
Had a great representative that helped me thru the steps Thanks so much
from Toronto, ON
27 Jun 2016
Very easy to use. Took less than 2 minutes to complete order.
from Bowmanville, ON
24 Jun 2016
I ordered my daughter's new iPhone online. I called a rep for clarification on an item or two. Straightforward process and friendly help.
from Welland, ON
23 Jun 2016
Online purchase was a breeze, and Cora was amazing help answering my questions beforehand.
from Brights Grove, ON
22 Jun 2016
Excellent Website and a breeze to generate order!!
from Sudbury, ON
21 Jun 2016
Great Service - Fast delivery and Good technical/customer support
from Mississauga, ON
21 Jun 2016
The website is very easy to navigate through and not annoying at all.
from Fisherville, ON
16 Jun 2016
Alex has been very helpful and great to deal with.
from Tiny, ON
14 Jun 2016
so simple,
from Johnstown, ON
12 Jun 2016
I've used Baka in the past and continue to use your services because it is easy, convenient, and I have always had pleasant experiences with your customer services.
from BARRIE, ON
11 Jun 2016
Super easy signup!
from Hanover, ON
10 Jun 2016
I have purchased 6 or 7 phones through Baka and I always very satisfied with my service. Keep up the good work!
from Mississauga, On
7 Jun 2016
I called and spoke with Alex. He was knowable and courteous. He had all the answers to all my questions. I highly recommend this service. 5 Star
I ended up buying 2 phones and Plans, Note 5 and Edge 6. Looking forward for them to arrive.
from Mississauga, On
7 Jun 2016
I called and spoke with Alex. He was knowable and courteous. He had all the answers to all my questions. I highly recommend this service. 5 Star
I ended up buying 2 phones and Plans, Note 5 and Edge 6. Looking forward for them to arrive.
from Wasaga Beach, ON
1 Jun 2016
I am very disappointed that I could not keep my existing plan
from Scarborough, ON
24 May 2016
Was a nice and painless experience
from Newcastle, ON
19 May 2016
Always great customer service when I call in with questions. People speak clearly with no difficult accents and are very knowledgable.
from Manotick, ON
18 May 2016
Great customer service in a timely manner!
Thanks Baka!
18 May 2016
Excellent Customer Service. Process was quick and easy. Thank you Nicole!
from Niagara On The Lake, ON
12 May 2016
Fairly easy to get through it
11 May 2016
Daniel has always provided excellent service... very happy with all my Baka experiences
from Cobourg, ON
9 May 2016
Quick, easy, straight forward
from Cornwall, ON
5 May 2016
Very quick and easy to use. Very user friendly website.
from Markham, ON
5 May 2016
Flawless checkout!!
from Stratford, ON
2 May 2016
Online was ok...but I called and spoke to Alex who got the transaction processed before the day end. He was fantastic!
from Bowmanville, ON
2 May 2016
Coming from Telus as they do not want to cut existing customers a deal on new devices. I packed up and Came over to Bell. Hope it's the right move!
from Cornwall, ON
29 Apr 2016
Needed a little help because it was a corporate account but help desk guided me through. Thank you
from Etobicoke, ON
28 Apr 2016
Always excellent especially Pat and Mark (okay they are the only two people I know by name :) )
23 Apr 2016
Quick and easy to use online ordering. Great staff! Would recommend Baka in a heartbeat.
from St.Thomas, ON
15 Apr 2016
Very user friendly. Wish they had later business hours to call, but very very impressed with the whole experience so far
from Oakville, ON
15 Apr 2016
So far, so good....pretty straight forward
from Richmond Hill, ON
11 Apr 2016
Baka site is the best. Clearly laid out information, choices and checkout is comprehensive.
from Bracebridge, ON
8 Apr 2016
Website setup is a breeze to run through. Had no difficulty finding what I wanted or making the order.
from oshawa, ON
7 Apr 2016
Well laid out and easy to use. a great online experience.
from Nobleton, ON
5 Apr 2016
I found the customer service and online experience of Baka Mobile exceptional. It was very straight forward and so user friendly!! Thank you so much for that!!
from Toronto, ON
5 Apr 2016
Excellent - portal is user friendly
from Toronto, ON
2 Apr 2016
easy, fast, efficient
from Gloucester, ON
31 Mar 2016
Excellent - spoke with agent first, then ordered on-line
from Toronto
31 Mar 2016
Amazing experience overall, I highly recommend this company.
from Oshawa, ON
29 Mar 2016
Ordering is so easy via the website and the customer service is by far the best compared to other outlets
24 Mar 2016
Great service! Very quick and helpful! Thanks Baka :)
from Midland, ON
23 Mar 2016
The process went well. Excited to get the new phone!!
from Hamilton, ON
22 Mar 2016
Super easy site to use, great plan offered as well! Thank you!
from Oakville, ON
22 Mar 2016
amazing service
from London, ON
21 Mar 2016
Very easy experience! Thank you
from Ottawa, ON
21 Mar 2016
Has always been good..
from Tecumseh, ON
17 Mar 2016
Very Helpful customer service support about my order when I needed some questions answered regarding such items as the sim card.
from Mississauga, ON
15 Mar 2016
Excellent customer service!
from Cambridge, ON
9 Mar 2016
Quick and easy
from Seguin, ON
7 Mar 2016
Very friendly, knowledgeable and helpful !!!
from London, ON
3 Mar 2016
Quick and Courteous response to questions I had regarding switching to my new plan. Thanks Nicole
3 Mar 2016
My experience with Baja was nearly perfect. Quick shipping time was great. Great company. I wish they had more promos for new activations though. I'm waiting on switching my wife over to this company but am waiting for a good promo.
from Oshawa, ON
3 Mar 2016
I've always had fabulous service with Baka. My inquiries are answered promptly and professionally.
from Toronto, ON
2 Mar 2016
Very easy.
from north york, ON
1 Mar 2016
scott was fabulous and patient!!
from Toronto, ON
1 Mar 2016
Great Service!
from Oakville, ON
1 Mar 2016
The site is very user friendly. Daniel N is always very helpful when I need advice.
from NORTH BAY, ON
28 Feb 2016
VERY USER FRIENDLY SITE
from Kanata, ON
28 Feb 2016
Easy pages to navigate, information is clear.
from Mattawa, ON
22 Feb 2016
Very easy to use. One of my better online ordering experiences
from Oshawa, ON
22 Feb 2016
Very easy and user friendly :-)
from Oshawa, ON
18 Feb 2016
Very efficient!
from Barrie, ON
17 Feb 2016
Great service
from Granton, ON
17 Feb 2016
Customer service was very helpful! I don't upgrade very often and need help with the ordering process.
Thank you!
from Kingston, ON
16 Feb 2016
Great! Thank you.Saving at least 25$ a month.
from Milton, ON
13 Feb 2016
So far everything is fine, we'll see when I receive this case, could not find one anywhere when I was out shopping today. Hope this is what I'm looking for. Many thanks.
from Hanmer, ON
9 Feb 2016
Nicole! She was so helpful and amazing to deal with :-)
from Paris, ON
7 Feb 2016
Pretty straightforward and easy experience. Fairy easy to navigate and choose plans.
from whitby, ON
5 Feb 2016
excellent service, very helpful!
from Ottawa, ON
2 Feb 2016
Website is simply to browse around, but phone selection is not complete.
from Georgetown, ON
2 Feb 2016
Thanks this was awesome!!
from Burford, ON
29 Jan 2016
Very clear instructions
from tiny, ON
26 Jan 2016
really straight forward and fast.
from Pickering, ON
21 Jan 2016
CSR Debbie was absolutely fantastic!! Very patient and clear in her direction. Thanks so much for such a positive customer service experience.
from Langley, BC
19 Jan 2016
This was amazing
from PORT PERRY, ON
19 Jan 2016
EASY, EXCELLENT
from Newmarket, ON
14 Jan 2016
So far on the phone and online has been excellent.
from Etobicoke, ON
14 Jan 2016
Fantastic
Simple
from Bedford, NS
14 Jan 2016
very user friendly and good flow.
from Bath, ON
13 Jan 2016
Works! Simple and easy to use.
from Calgary, AB
13 Jan 2016
The website needs to be more intuitive when asking for information like IMEI and whether a new SIM card is required. How would a user know that?
from Val Caron, ON
12 Jan 2016
Bought iPhone 6 by telephone from my vehicle. Awesome experience! Very helpful CSR made it enjoyable and easy!
Online shopping is great too!
from New Hamburg, ON
12 Jan 2016
Very Confusing. When an item says that the lowest price possible is $0.00 and then I go through the process and it comes up as $500 I find it very frustrating.
7 Jan 2016
Loved the easy shopping online and the helpful detailed tips beside the boxes!
from Bowmanville, ON
5 Jan 2016
Nicole was a big help. Thank You.
from Toronto, ON
1 Jan 2016
I find it is excellent service, if there is an issue they contact me right away for clarification.
One thing I would like to see is having access to help in off hours.
from Whitby, ON
29 Dec 2015
Easy process and staff via phone were great!
29 Dec 2015
Alex is excellent as alwys!
from St. Catharines, ON
29 Dec 2015
Pretty straight forward to use and questions submitted through "contact us" were answered right away!
28 Dec 2015
very good and informative.
from PICKERING, ON
28 Dec 2015
The service is timely and the requested clarifications were provided promptly.
from Ottawa, ON
27 Dec 2015
Great Web site to maneuver through. Steps were easy to follow and concise. Also great to offer live chat support. I look forward to receiving my new phone!
from Ottawa, ON
24 Dec 2015
Thanks Alex for your AMAZING customer service!! I feel confident that if we have any issues down the road that Baka will stand behind their products and services.
from London, ON
23 Dec 2015
the customer service was helpful in answering my questions as I went through the steps to order on line.
from Pickering, ON
21 Dec 2015
Emmanuel is excellent! Great customer service.
from Guelph, ON
16 Dec 2015
staff were very friendly and helpful. answered any questions or concerns I had. thank-you
from Oakville, ON
16 Dec 2015
The service agents were very helpful.
It was frustrating to try to order on cyber Monday and not be able to get through and then the closing time was EST and it ended before 6:30 in Toronto.
from Toronto, ON
16 Dec 2015
Awesome customer care
from Hamilton, ON
15 Dec 2015
Very easy to follow along to order .
from Beamsville, ON
15 Dec 2015
I have been using Baka for close to 10 years now and they have been amazing the whole time! So easy to upgrade and order hardware. I'm a lifer!
from Georgetown, ON
15 Dec 2015
Baka Employees were very helpful and courteous
14 Dec 2015
online experience was smooth and simple!
from Limoges, ON
14 Dec 2015
Super easy to do!
from Calgary, AB
14 Dec 2015
Easy and fast
from Ottawa, ON
13 Dec 2015
Couldn't use existing plan with a device upgrade; forced to choose a new plan.
from Edmonton, AB
11 Dec 2015
Excellent interface
from Etobicoke, ON
11 Dec 2015
Great experience
from Edmonton, AB
10 Dec 2015
The whole process worked flawlessly for me. Thanks
from Maple, ON
7 Dec 2015
very complicated to use, not user friendly
from Beamsville, ON
7 Dec 2015
online is a great and easy way to order and when I ran into difficulty your customer service rep was great!
6 Dec 2015
Awesome and easy to use as usual
29 Nov 2015
loving how easy it is to upgrade to a new device
from Ottawa, ON
28 Nov 2015
Fast and easy to use.
from Shedden, ON
27 Nov 2015
I had a fairly good experience, I was able to pick out different phones and plans and find out the costs before I committed to them.
from Toronto, ON
27 Nov 2015
I TRIED TO REACH BAKA TO EXPLAIN FEATURES BUT I COULDN'T - OTHERWISE MY RATING WOULD HAVE BEEN FIVE STARS.
from london, ON
26 Nov 2015
great customer service, easy to use site!
from TORONTO, ON
26 Nov 2015
Easy and hassle free web interface. Friendly chat support
from Carp, ON
25 Nov 2015
Easy to navigate throught he system and get your new divice and plan put in place
from Kingston, ON
23 Nov 2015
Excellent!!! Great and easy to communicate, everything was done online and quickly!
from Ashton, ON
18 Nov 2015
good online experience except migration of number from another bell account is awkward
person on phone was very helpful and friendly
from Verona, Ontario
17 Nov 2015
I would just like to leave a little note saying that dealing with your customer representative Ronan was a delight to have a knowledgeable rep who went above and beyond to help me with all of my questions.
from Etobicoke, ON
12 Nov 2015
Pretty simple to navigate through the information
from Markham, ON
8 Nov 2015
Very clear, concise, and easy to order. Thanks!
from Toronto, ON
8 Nov 2015
Always fast and customer service is very helpful. Only drawback is the hours of availability.
from Sudbury, ON
4 Nov 2015
It was not clear how to add another device. It was also not clear what to do when I am an existing Bell customer. I figured it out, though :) After that, smooth sailing.
from St-Hubert, QC
4 Nov 2015
it's very easy to order my cellphone on your website the only thing you can change is you don't have a frnch version for me thats not a problem but for some of my partner thats gone a be a real problem.
from hamilton, ON
4 Nov 2015
Amazing experience with BAKA. Customer service was excellent. Far beyond the quality that I was receiving from my previous provider. I will recommend BAKA to my friends and colleagues.
from Peterborough, ON
4 Nov 2015
Online support was fantastic! Mildly confusing when switching from Bell Mobility plan but other than that very well setup.
from Toronto, ON
2 Nov 2015
Excellent customer service experience. It was straight to the point, friendly, and informative.
from East York, ON
27 Oct 2015
I recommend Baka to all of my friends! The guys that work there are super helpful.
from Toronto, ON
23 Oct 2015
Amazing service with regards to both customer care and the ordering service. My phone was shipped and arrived very quickly, with no issues. Everytime I called they were friendly and explained everything very clearly. I had a great experience! Thank-you so much!
from Etobicoke, ON
22 Oct 2015
Excellent!
from Courtice, ON
21 Oct 2015
Great online experience
from Claremont, ON
16 Oct 2015
Site is easy to use
from Welland, ON
13 Oct 2015
Great service and user friendly. Will purchase this way again in the future.
from Ajax, ON
13 Oct 2015
the process of ordering takes too long time
from Whitby, ON
8 Oct 2015
Very user friendly. No issues.
from Delhi, ON
6 Oct 2015
Great Deals, The Newest Products. I have bought several devices already. Super satisfied!
from Toronto, ON
5 Oct 2015
excllent website
from Owen Sound, ON
5 Oct 2015
Shopping online was quick and easy with many choices to pick from.
from Barrie on
1 Oct 2015
Great company to deal with. Always helpful on the phone. The discount on cases is a added bonus!
from Ottawa, ON
29 Sep 2015
Good customer service
from ONTARIO
28 Sep 2015
Good. Clear and concise.
from CARRYING PLACE, ON
26 Sep 2015
Man you guys rock! The savings are immense. Baka for life!!!!
from Toronto, ON
25 Sep 2015
Easy to use online interface. Highly recommend.
from Scarborough, ON
23 Sep 2015
Easy process, nice interface!
from Oakville, ON
16 Sep 2015
Easy to follow instructions.
from ancaster, ON
15 Sep 2015
Very easy to use. no help required. love it!
from Val Therese, ON
15 Sep 2015
Always great service and pricing!!
from Sudbury, ON
10 Sep 2015
Very user friendly and easy to follow
from Niagara Falls, ON
10 Sep 2015
Easy to use, very user friendly
from Welland, ON
7 Sep 2015
Easy to navigate site and order device.
from Brampton, ON
31 Aug 2015
Baka website is extremely well laid out and easy to use.
from Belleville, ON
28 Aug 2015
Very user friendly. Great options and an amazing plan!
from Hamilton, ON
24 Aug 2015
Very helpful customer service representatives.
from Sturgeon Falls, ON
21 Aug 2015
Baka makes ordering so easy...
from Brantford, ON
21 Aug 2015
It was good. Website a little confusing but helpline staff were very friendly and answered questions efficiently.
from Kagawong, ON
21 Aug 2015
easy, step by step process. menus are clear, easy to find and follow. loved the pop-up info when hovering over various products/info
from Little Britain, ON
16 Aug 2015
I have always received good service from Baka - they've resolved all issues quickly and thoroughly. Shipping is quick, customer service is excellent, and the one time over a 7 year period that I needed a loaner, they were wonderful. I wouldn't hesitate to refer them to anyone!
from Sturgeon Falls, ON
14 Aug 2015
Very easy to order online with Baka Wireless. I will continue to purchase from Baka in the future.
from Ontario
14 Aug 2015
Online ordering was easy and straightforward. I used online chat for a couple questions that were answered quickly, clearly and to my satisfaction.
from East York, ON
10 Aug 2015
I would recommend Baka. Customer service is second to none. The people are very helpful and friendly.
from Toronto, ON
10 Aug 2015
First time I used it to place my order. Navigation was clear and efficient. To both choose device and choose a plan. Looking forward for the successful arrival of devices and to conclude the transfer from previous carrier.
from Kemptville, ON
7 Aug 2015
Have been using Baka for many years and the online experience is excellent as always.
from Ottawa, ON
6 Aug 2015
Always easy to use this site when ordering. Thanks.
from Dundas, ON
4 Aug 2015
Shopping was so quick and easy yet, I felf secure making my purchase. I like the way the forms are structured - very logical, comprehensive and on one page. The purchase summary layout is great too.
from North Lancaster, ON
21 Jul 2015
When selecting a device, it was not always clear, at first, how much it would cost to purchase the device (based on the talk and text plan), until you actually selected it and proceeded to check out. This felt a bit misleading.
from Oakville, ON
16 Jul 2015
Service is always excellent!
from Oshawa, ON
14 Jul 2015
Mobile site easy to use and always have no problems when it is time to update our phones. Even their phone customer service is great. Never had a problem with anything and always got prompt answers.
from Blackstock, ON
14 Jul 2015
Once again the customer service was great and ordering was so simple!! Have been a Baka customer for many years because of the service and great value. Keep up the great work!
from Richmond Hill, ON
13 Jul 2015
Excellent over the phone service! I opened a new account with 3 phones. It was rather complicated as it involved switching from Rogers. The representative, Cora, was exceptional. I managed t get everything done with just one phone call.
I will recommend Baka to anyone.
from Hamilton, ON
13 Jul 2015
Online experience is great, effortless!
from belleville, ON
13 Jul 2015
Always a pleasure to deal with Baka. Great deals. Great customer support.
from Kingston, ON
9 Jul 2015
Very simple online experience. Looking forward to getting my new phone!
9 Jul 2015
Fantastic service from BAKA! I would compare their level of customer service to that of WestJet, and that is high praise, trust me! have never dealt with a telecommunications company that is so easy to interact with and I actually had a pleasant experience as opposed to dreading having to contact them. The initial contact person was Scott and he was extremely helpful. My new phone arrived quickly and when I called to activate I spoke with Amy who was equally fantastic. I don't think I ever need to switch companies ever again! Keep up the great work!
from Scarborough, ON
8 Jul 2015
Online experience was great as per usual.
from Sheguiandah, ON
8 Jul 2015
Everything was amazing. Nicole, my online live chat support was AWESOME!!, very helpful and reassuring! Thanks. Looking forward to getting my items
from Bowmanville, ON
7 Jul 2015
Easy to navigate the website, and found the equipment I needed!
from London, ON
5 Jul 2015
very user friendly
from Markham, ON
2 Jul 2015
easy to navigate, plain english, no hidden fees
from Toronto
29 Jun 2015
Got a new phone and contract. Client care were fast, helpful and professional. Number transferred from old phone without issue.
from Elmira
26 Jun 2015
Absolutely some of the best customer service I have ever experienced. I spoke with Nicole, she was professional, efficient and fun. She helped me with enrolling in a corporate plan and was great in walking me through the transfer. Obviously, to me, Baka hires and trains great people.
from Toronto, ON
24 Jun 2015
Web site was difficult to navigate and use
from Jasper, ON
24 Jun 2015
I recently used the migration feature provided by Baka and thanks to Sarah's excellent and courteous assistance, I now have a plan that includes data. You will not receive better customer service than you do with Baka. Thanks again Sarah!!! You truly made my day!!
from Jasper, ON
24 Jun 2015
I recently used the migration feature provided by Baka and thanks to Sarah's excellent and courteous assistance, I now have a plan that includes data. You will not receive better customer service than you do with Baka. Thanks again Sarah!!! You truly made my day!!
from Burlington, ON
23 Jun 2015
Live chat support couldnt access google to lookup my postal code for me because I also do not have internet access...
from Grimsby , Ont
22 Jun 2015
Expereince with all the employees over the years top notch. Best customer service around. Kudos to all of them, they are all fantastic specially Rocky as he is amazing and so knowledgable and professional over the years. PS:
. . . I did call and found out I could not return after only a week because I a had gone over that low amount of data already used on the phone. I barely used it really but it is what it is I guess. . . .
from Cambridge, ON
20 Jun 2015
I have always received nothing but good service from Baka.
18 Jun 2015
This is one of many purchases from Baka. Always an easy transaction and customer service is always friendly. Highly recommend!
from Kingston, ON
18 Jun 2015
easy web site to use
from Simcoe, ON
17 Jun 2015
All of my questions were answered promptly. Love the online chat.
from Chatham, ON
16 Jun 2015
I have been shopping with you for a few years now and have loved all my experiences
10 Jun 2015
Wonderful service - I just switched and had some questions and they were all answered promptly whether it was by phone, email or online chat.
from Ajax, ON
9 Jun 2015
Very easy to navigate, and very helpful support staff.
from Sarnia, ON
8 Jun 2015
Easy to navigate, friendly CSR's = happy camper.
from Guelph, ON
4 Jun 2015
easy ordering system!
from Buckhorn, ON
4 Jun 2015
Great Service!
from Toronto, ON
2 Jun 2015
As always, excellent service. Quick to respond to enquiries.
Thank you!
from Toronto, ON
1 Jun 2015
So far so good! First time user - great site
from Stittsville, ON
28 May 2015
Nice and easy site to navigate.
from Etobicoke, ON
27 May 2015
Always excellent!
from Toronto, ON
22 May 2015
Great shopping site!!
from Brampton, ON
18 May 2015
Simple and easy to use, much better than a retail store experience.
from Toronto, ON
16 May 2015
It was nice to be able to choose a smart phone with no data. The experience is great.
from Scarborough, ON
11 May 2015
Well orgazined and easy to navigate throughout the whole process - Thanks Baka!
from Hamilton, ON
30 Apr 2015
Super easy and helpful live chat support
from chatham, ON
30 Apr 2015
always very polite and knowledgeable. great experience
from Toronto, ON
27 Apr 2015
Good selection, excellent customer service and online experience for a repeat customer
from Hamilton, ON
21 Apr 2015
So far, 5/5 - if the phone arrives on time and there are no issues with activation, it will stay a 5/5!
from Toronto, ON
16 Apr 2015
Every time I've needed help from Baka customer service, I've received it quickly, and the people I spoke to or chatted with were really friendly and helpful and always got me the information I was looking for, and never seemed to mind when I needed things explained more than once.
15 Apr 2015
Shopping on the site is very convenient, and when i had difficulty - customer service was polite and quickly helped me solve my problem. I look forward to receiving my latest phone from Baka.
THANKS!
from London, ON
15 Apr 2015
Very Good!!
Site Easy to go through and when called service desk very helpful.
from Etobicoke, ON
12 Apr 2015
Fast and easy.
from Kingston, Ontario, ON
9 Apr 2015
I have called customer service a few times about using the website and they are always friendly, fast, and knowledgable. Would recommend to anyone.
31 Mar 2015
Just dealt with Nicole from Baka and i must say that all customer service reps should get pointers from her. She was very pleasant to deal with and understanding. Thanks for your help..
from Kitchener -Waterloo
26 Mar 2015
Very easy to order online - one of the best that I have seen.
from Lindsay, ON
23 Mar 2015
Great people to deal with. Fast delivery
from Sudbury, ON
22 Mar 2015
Good experience
from Midland, ON
21 Mar 2015
Very easy and thorough application process. Thanks, Baka.
18 Mar 2015
the site would be better if you could save your shopping cart to continue on another day.
from Westhill, ON
17 Mar 2015
Great
from London, ON
12 Mar 2015
I am not tech savvy , and I found this website quite user friendly. Looking forward to getting my new device
from ON
12 Mar 2015
execellent support!! thank you for your help
from Mississauga, ON
6 Mar 2015
Fantastic !
Takes me less than 5 Mins to place a phone order.
from Scarborough, ON
23 Feb 2015
Everything was good!
from Scarborough, ON
10 Feb 2015
Best user friendly shopping experience online and prompt delivery of products
from Courtright, ON
5 Feb 2015
Excellent customer service and guidance!!!
29 Jan 2015
Easy as usual. Just follow the steps and you can't go wrong.
from courtice, ON
8 Jan 2015
BoomshakaBAKA ! Did the whole process on my phone with no issues.
from Niagara Falls, ON
8 Jan 2015
very easy & convienent to do this from home. have dealt with baka for a few yrs. now through my union.
from Pickering, ON
7 Jan 2015
Spoke with a customer rep on the phone and by live chat support. Both times they answered all my questions and provided all the information I needed. Very polite, very helpful. A+ service.
Only 4 stars because the item I ordered was on sale last week, but now its $100 more expensive =(
from Peterborough, ON
6 Jan 2015
Always am able to find what I need with no assistance or very little. When assistance is used they are extremely helpful.
from Pickering,ON
5 Jan 2015
I was very desapointed when BAKA could not accept my contract using my existing BELL number. It is a shame. Byby BELL I am going to switch provider.
from Washago, ON
5 Jan 2015
I am so pleased with my Baka experience. My customer service rep, NICOLE WAS EXCELLENT. She helped me place my last minute Xmas order, while I was on holidays in the US, contacted me when there was a glitch; straightened out the glitch and followed the order thru delivery. A delivery issue from Baka resulted in another call from Nicole, once I was back in my home in Ontario. It was so nice to hear from her again! This was straightened out quickly at Baka. Finally, I called just a few minutes ago to thank her for all of her assistance. I also wanted her manager to hear these praises. Nicole was able to quickly help me find the link where I could praise her work.It's SO nice to know that the person you are speaking with will go out of her way to help you out! Thank you Nicole! Thank you to the rest of your team who supports you. Will I continue to work with Baka in the future? ABSOLUTELY!!!!!!
from Whitby, ON
3 Jan 2015
Very easy online process to follow for a cell phone upgrade. I wasn't sure if I was eligible for an update yet so I asked via an email, since live chat support was offline at the time. I received a prompt response from Baka.
30 Dec 2014
great easy system to use online and the prices are amazing
from Scarborough, ON
26 Dec 2014
Awesome customer service on the phone - very easy to connect with and quick to answer any questions I had. The website is also very user-friendly and easy to use. Definitely recommended to anyone new to Baka!
from Ottawa, ON
24 Dec 2014
Ordered car charge and belt clip for my Sonim XP7 was delivered next day. Looking for a hard to find part go no further. Great customer service.
from Petawawa, ON
24 Dec 2014
Always excellent service and prompt responses! I have been with BAKA for many years and have never had any issues!
from Oshawa, ON
23 Dec 2014
good service
from Belleville, ON
23 Dec 2014
This was a fast, easy and organized experience. I would suggest it to all of my friends.
23 Dec 2014
Customer service is amazing! AS USUAL!
I wish every company was as nice and helpful and considerate to their customers. I was in contact many times trying to receive my phone before Christmas and everyone was nothing but helpful and understand despite how busy it must have been and how annoying my constant contact might have seemed. A++ Baka!!
from Brampton, ON
21 Dec 2014
Assuming the product arrives and the service is as stated this is a very good place to do business.
from Oshawa, ON
20 Dec 2014
Been dealing with Baka for almost 12 years, always a great experience.
from Linwood, ON
19 Dec 2014
So far so good - have not received item yet.....
from Orangeville, ON
19 Dec 2014
Have not received the phone yet so can't comment on that, but the ordering experience was good and I called in for help twice and customer service reps were helpful and friendly
from Parry Sound, ON
16 Dec 2014
Web site is easy to navigate. Had to call Customer Service as I couldn't find something and they were quick to help and very pleasant.
from Scarborough, ON
15 Dec 2014
As usual, the site is very user friendly and I was easily able to select my phone, plan and features. This is my 4th phone from Baka...always impressed...
from Fergus, ON
15 Dec 2014
Relatively easy to do, except when upgrading data - that part seemed a bit confusing. Otherwise no problems.
from aylmer, ON
14 Dec 2014
a little confusing
from Dundas, ON
14 Dec 2014
Have always had incredible service through Baka
from Picton, ON
12 Dec 2014
Exceptional service. I have purchased 3 phones using the online services of Baka and have been very impressed with the quality of the phones and honesty of the representatives who helped me. Great to deal with !! I love dealing with BAKA !!
from Toronto, ON
10 Dec 2014
User-friendly site; everything is clear and working well
from Sault Ste. Marie, ON
5 Dec 2014
Very easy to use (website) - and when I did have a few questions, both emails and phone calls were answered promptly.
from oakville, ON
4 Dec 2014
Over the last many years Baka has given me and my family great service :)
from Windsor, ON
3 Dec 2014
Awesome service!
from Region of Peel, Brampton
1 Dec 2014
I could not possibly give Ron Delcarmen at the East Mall location anything less than a 5 star review. I have a personal phone purchased through the Baka plan that my company provides. My wife is the one that actually uses it so I did not really know what was wrong with it when it stopped charging. The customer service Ron provided as we tried to figure out what was wrong with my 18 month old phone was the kind of service you always hope to get, but very rarely do. He was friendly, helpful, genuinely interested in assisting me, reviewed all of my options with me clearly, gave us a "loner" to cover the repair period, and got me the best result possible given my situation. On 2 occasions I was in the store and saw Ron treat other customers and his staff the exact same way. I'm not one to write reviews usually, but Ron definitely deserves acknowledgment !!! Thank you.
from Lindsay, ON
1 Dec 2014
Easy to use site and support when calling in is always helpful!
from Bayfield, ON
29 Nov 2014
Fast friendly service. Baka is a joy to work with!
from North Bay, ON
27 Nov 2014
Easy to use step by step on-line purchasing is very convenient.
from Orleans, ON
27 Nov 2014
Très satisfait du service à la clientèle de Baka. Le service est rapide et courtois.
from Toronto, ON
20 Nov 2014
Love Baka Service!
Always efficient, helpful and pleasant!
Other companies should offer the same level of customer service as Baka!
from Toronto
19 Nov 2014
Excellent service, Quick support and got my new phone in a couple of days.
I am a happy customer.
from Chatham Ontario
8 Nov 2014
This is my 4th phone from Baka. Great staff and great service...
Thank you Baka your the best!
from Barrie
3 Nov 2014
excellent customer service, the reps at Baka are extremely helpful
from North Bay, ON
30 Oct 2014
What a pleasure to deal with. Baka is a rare jem of great customer service.
Thanks!
from Brampton, ON
24 Oct 2014
Have been dealing with Baka for my last 3 cell phones, always a great experience with helpful staff.
from Pickering, ON
23 Oct 2014
Upgraded my handset with no problems. It arrived the next day, and I activated it in a few minutes. Great Service
from Milton, ON
19 Oct 2014
Seamless as usual.
from Sturgeon Falls, ON
17 Oct 2014
I created my new account and ordered my new phone online. It was easy. I would recommend doing it online.
from GTA
16 Oct 2014
Great service! Easy to navigate website. Thank you.
from Hampton, ON
1 Oct 2014
Very helpful Customer Service
from Scarborough, ON
30 Sep 2014
The people I spoke with over the past few days were very helpful and seemed happy to be able to help me out. The ordering my new phone over the internet with your website was a breeze.
Thank you very much BAKA for your help.
from Hamilton, ON
25 Sep 2014
Customer service rep was very helpful over the phone. Online experience was easy. Happy with my Baka purchase.
from Pickering, ON
23 Sep 2014
Services great and staff very friendly and knowlegeable.
from london, ON
21 Sep 2014
I have never had a bad experience when using Baka. Excellent customer service, great prices and VERY easy, straight forward website makes for a stress free purchase EVERYTIME!
from Mississauga, ON
14 Sep 2014
Baka is just awesome - I have always had great service with this organization.
Thank you so much.
Gail Campbell
from Toronto, ON
11 Sep 2014
Fast and easy. Thanks.
from Hanmer, ON
5 Sep 2014
Baka has always provided me with excellent service, I have been with them for over 10 years now and I have always found their customer service exemplary.
from Orleans, ON
1 Sep 2014
You guys provide excellent service!!...and have been for many, many years. Love dealing with Baka!
Thank you.
from belleville
26 Aug 2014
awesome !
20 Aug 2014
customer support was professional/efficient ... website wasn't too bad ... had an instance where the form cleared itself after I filled it out ... repeated the exact same steps famous last words) with the support guy and it worked fine.
15 Aug 2014
I had issues with the site, but the Customer service rep was great and helped me through it!
9 Aug 2014
Website is simple from beginning to end. Great customer service on the phone as well.
8 Aug 2014
Switch from the other guys to BAKA, you will not be disappointed.
6 Aug 2014
John in Customer Service was fantastic and made this very easy
3 Aug 2014
I am happy that I was able to get a phone I wanted to have Samsung mini SGH-I257M. This is the only provider that offers this phone with good contract.
Thanks BAKA.
I did not have any problem to submit my order.
Happy customer
Jerry
29 Jul 2014
SOOOO much nicer than dealing with other companies. Live chat was incredibly helpful and walked me through every step. I've had exceptionally bad service through other live chats, but this was great and so nice that everything is automated - no need to take the extra step to call in!
29 Jul 2014
great voice and data plan and great customer service! I have been with Baka for 8 years
28 Jul 2014
Good experience
24 Jul 2014
very fast - used online chat too, very good.
Just the promo page should note that prices are for 3 year term. My purchase was for 2 year, and when a cost came up, I had to call to confirm
15 Jul 2014
very good customer service and the online chat is great
6 Jul 2014
Excellent service as always.
3 Jul 2014
Fast, easy, great customer service!
24 Jun 2014
You always provide excellent service. Thank you.
17 Jun 2014
Did not have to wait long to talk to a customer service rep and the rep(s) answered all questions well, especially Ray:)
11 Jun 2014
I really liked that there was a Live Chat Support...it helped a lot. It would be more convenient if we could start the ordering process in our account and have it stay in the cart for a couple of days instead of always having to start over.
11 Jun 2014
Always an easy transaction when ordering from Baka Online. Customer service is always prompt when handling questions/concerns,
3 Jun 2014
Very good - precise and quick answers and directions to address my issues.
3 Jun 2014
Nelia was super friendly and helpful!
29 May 2014
Ordering on-line was a very smooth process. Product was received the next day. I would not change a thing.
8 May 2014
Great service as usual. Very clear and easy to follow.
6 May 2014
Always good service from BAKA...thanks
5 May 2014
The assistance I rec'd through the online live support was extremely helpful. Thank you...
5 May 2014
Excellent. Ray and Kate have been very helpful. Thanks
2 May 2014
I have ordered from Baka before (a number of years ago). I had a good experience then, which brought me back to order again.
25 Apr 2014
Wow, what helpful service! I am a senior so techy things can be complicated as they change so much. Your service was friendly, knowledgeable and helpful. I couldn't ask for better. Thank you to Ray!
22 Apr 2014
excellent service!
4 Apr 2014
Quick, friendly service- love dealing with BAKA's customer service.
26 Mar 2014
I dealt with Ray both in an online chat and through email. He did a great job of answering my questions quickly and explained my options to my satisfaction
17 Mar 2014
great service!!
7 Mar 2014
Excellent as usual. Buy all my phones from Baka.
10 Feb 2014
I have been doing business with Baka for 15+ years. Their attention to my organization's needs has always been outstanding. And there have been many a time our rep has gone the extra mile to meet our deadlines. Thank you Baka Team!
3 Feb 2014
After repeatted unsuccessful attempts to order on line your employee Megan, was a great help and wizzed me through the online ordering. Great customer service, Congratulations to a very dedicated staff.
30 Jan 2014
Customer service was great! Answered all of my questions,
2 Jan 2014
Hi Baka Mobile! I just wanted to say that your employees have been super during my hardware upgrade process. They were very well informed and considerate. Thank you.
21 Dec 2013
This was my second time ordering a phone within a week and the customer service rep was excellent as well as this online service.
19 Dec 2013
Website was easy to follow and understand. When I had a question customer service over the phone was quick and informative. Cannot wait to receive my new phone!
12 Dec 2013
Great Service. Excellent Customer support on the phone. Thanks so much!
18 Nov 2013
[Your website] was straight forward and easy to follow, although I generally do prefer dealing with a live individual best. I have yet to be let down by your customer service thank you.......
14 Nov 2013
Have had several devices , and have always been provided with excellent and prompt service.
12 Nov 2013
Great! I called Igor at the main office and he help me make my decision with a thorough needs analysis!
11 Nov 2013
thanks for your quick replies to email asking for clarifications of phone plan and upgrade procedure. ordering phones and plan was super easy
8 Nov 2013
Baka is the best... Simple... fast... Awesome
5 Nov 2013
The web site is simple but good
4 Nov 2013
This is my 5th device from Baka, you can't go wrong.
1 Nov 2013
Baka is a company that surely ensures you the Best of Service that you can ever hope for.
A Big Thank You to all Baka Staff - love dealing with your Company.
Jennifer
30 Oct 2013
easy website to use, great customer service!
23 Oct 2013
THE CUSTOMER SERVICE WAS GREAT!!!
17 Oct 2013
Once again a Big Thank you to John, Meagan for the assistance extended. Love to deal with Baka - they are such a professional team.
9 Oct 2013
Great website very nice to use that's why I keep coming back. Customer Service very good got all my questions answered very fast really appreciate it.
1 Oct 2013
I have been doing business with Baka Wireless for many, many years and the service has always been exceptional! Thank you :)
1 Oct 2013
Online shopping experience is clear and straightforward. Many help prompts are provided throughout. Easy to get telephone assistance - friendly and knowledgeable.
30 Sep 2013
Excellent customer service. Always answer your questions and are eager to help!
27 Sep 2013
The customer service today was fantastic! Such helpful staff on the other end of the phone.
23 Sep 2013
Always a pleasure dealing with Baka
20 Sep 2013
Really easy to use and no phone queues to deal with.
14 Sep 2013
Excellent Experience All around!!
13 Sep 2013
Ray is really helpful and his response is quick. That's the reason I pick BAKA instead of another company recommended by my colleagues.
11 Sep 2013
I've had nothing but good experiences from Baka, their site is neatly designed and very user friendly.
29 Aug 2013
Excellent customer service and all my questions answered when I called!
21 Aug 2013
My experience with Daniel at Baka was fantastic. He was very helpful with my choice and many questions. I purchased my first phone from Baka over 20 years ago. I'm glad to be back. Thanks Daniel.
19 Aug 2013
Easy to figure out and no hidden costs!
19 Aug 2013
good help from the custermer service
13 Aug 2013
Just perfect... Mark was a big help!!!!!!!!!
6 Aug 2013
I had to call the Help Line with some questions. All seemed well informed.
23 Jul 2013
The website was extremely user friendly. It was very easy to follow and navigate.
Easiest website/order placement in a long time.
22 Jul 2013
customer service was awesome. Ken was very knowlegable
18 Jul 2013
always get the best service when i call in - thanks again
16 Jul 2013
Easy as always! I did need to call in to see how I could keep my phone number AND change to a new plan, but it was easy to get through to someone.
12 Jul 2013
Have never ever had any issues with ordering from your company
2 Jul 2013
I also received prompt and courteous responses to my email questions. A pleasure doing business with Baka
20 Jun 2013
Excellent Customer Service!! Person I spoke to walked me through the ordering process which was a huge help.
11 Jun 2013
thank you - easy to work with
7 Jun 2013
Fabulous Service - many thanks for your help
7 Jun 2013
Always Easy, Reliable Service
4 Jun 2013
Extremely user friendly, also customer service was excellent to deal with. Very friendly and knowledgeable.
21 May 2013
Great phone service to walk me through the step by step transaction online. Thank you!
5 May 2013
Easy and great services
27 Apr 2013
Your site is user friendly and it always great dealing with you.
26 Apr 2013
It is so easy to deal with Baka. Good, friendly advice for shopping for a new phone.
26 Apr 2013
This is my second time dealing with Baka and I would definately recommend them. The prices are reasonable and the products are great!
24 Apr 2013
When ordering an iPhone it would be nice to have the necessary data package clearly identified. This is my third phone through Baka It gets easier every time
24 Apr 2013
Fantastic service! Emmanuel was patient and helpful. Great experience.
24 Apr 2013
very quick and easy to use
23 Apr 2013
I had Debbie walk me through the whole process and she was WONDERFUL!
19 Apr 2013
love baka they have been very helpful and have awesome plans!
18 Apr 2013
Always easy ordering online with this company
17 Apr 2013
the site was user friendly. had no problem
with the order processing of my new phone.
12 Apr 2013
Great Service!
10 Apr 2013
The Best!!
9 Apr 2013
Very user friendly.
6 Apr 2013
awesome
28 Mar 2013
Very intuitive site. Ordering was easy
24 Mar 2013
Very easy to use.
21 Mar 2013
Good selection of devices.
Reasonable pricing.
21 Mar 2013
It was easy to find what I wanted and it was processed quickly. Good job!
20 Mar 2013
I liked how quick and easy it is to order and knowing you are getting a good price without having to shop around is an extra bonus.
19 Mar 2013
BAKA - A leader in Customer Service.
I love dealing with all you guys. Thanks so much for making my ordering experience with you a breeze.
16 Mar 2013
very user friendly!!
15 Mar 2013
Best service ever!!!
12 Mar 2013
Very easy to navigate through the website and order my new phone
10 Mar 2013
Excellent experience every time!
8 Mar 2013
Thanks Debbie for making this transition easy!
8 Mar 2013
Seamless as usual. Great work Baka!
6 Mar 2013
Had to call the help line twice and both times answered my questions quickly and accurately. A real pleasurable experience.
4 Mar 2013
It was so easy to order a new phone!
Thank you!!!!!!!
3 Mar 2013
Well set up, very clear, easy and fast experience for online order / purchase.
28 Feb 2013
Ken was awesome. Very helpful
19 Feb 2013
Helpful, friendly, customer service with employees who spoke clear English.