Call our help line: 1-800-268-1711

Accessibility for Ontarians with Disabilities Act (AODA)

Dear Valued Customer,

Baka Communications, Inc. (BAKA) is committed to improving accessibility for individuals with disabilities and complying with the mandatory customer standard in Ontario Regulation 429/07 (“Customer Service Standard”) under the Accessibility for Ontarians with Disabilities Act (“AODA”).

Notice of Temporary Disruption

BAKA will provide notice in the event of a planned or unexpected disruption in the facilities or services usually used by individuals with disabilities. This notice will include information about the reason for the disruption, the anticipated duration, and a description of alternative facilities or services, if available.

The notice will be placed at all public entrances on our premises.


We would like to your comments, questions, suggestions about the provision of our goals or services to individuals with disabilities.

These who wish to provide such feedback are encouraged to do so:

  • Call us at 1-800-268-1711
  • Email us at
  • Write to us at:

  • Baka Communications, Inc.
    Attn: Privacy Officer
    630 The East Mall Etobcioke, ON,
    M9B 4B1

Availability of Documents

You may request a copy of BAKA’s Customer Service Accessibility Policy or any other documentation required under the AODA or the Customer Service Standard. To do so, please call 1-800-268-1711 or send your request via email to

Thank you,

Baka Communications, Inc

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