Pending Hardware Service Requests
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Please submit the form below if your phone is damaged, broken or defective.
You will be provided a reference number that you can use to track the progress of your request.
If you have an iPhone that is still in warranty or have Apple Care please contact your local Apple Store for service.
For protection and confidentiality reasons, all personal data is removed from devices. Memory cards and SIM cards are destroyed and/or recycled
If the device is deemed liquid or physical damage by the authorized repair center, or if a quote for repair is refused, a diagnostic fee of $39.55 will be charged on your cell phone bill.