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Reviews: What People Are Saying About Baka Mobile
Have you bought from Baka Mobile before? Please share your experience and write a user review.
Users gave Baka Mobile an average score of 4.8 out of 5 Stars based on 1936 reviews.
All reviews are the opinions of the user who submitted them. Baka Mobile does not necessarily endorse these reviews. If you click a user name, you will be leaving the Baka Mobile website to visit that user's profile. Baka Mobile does not control, nor is it responsible for content posted on user profiles.
from Fergus, ON
2 Dec 2024
The Baka site was so easy to use. All the phone and rate plan information was easy to understand. The online experience was great! Simple and quick to place my order.
Can't wait to get my new phone. Thanks Baka Team!
from SURREY, BC
29 Nov 2024
great experience through the web portal even during Black Friday.
from East York, ON
29 Nov 2024
Always excellent service
from Kingston, ON
28 Nov 2024
the website is easy to use, but I can get confused. if I need clarification, a real person is available quickly and easily and always provides clear answers.
from SAULT STE MARIE, ON
27 Nov 2024
great customer service. Gave me all info i needed
from OSHAWA, ON
26 Nov 2024
Smooth experience upgrading new device.
from Barrie, ON
24 Nov 2024
I have been a Baka customer for a very long time. I have spoken to the representative on the phone, ave utilized online chat and simply upgraded devices and plans through the website, usually always a smooth process. Any concerns I have ever had have been taken care of quite quickly. Thanks for the awesome service and customer support.
from Spencerville, ON
12 Nov 2024
Fast. Extremely fast! And thorough.
from Toronto, ON
1 Nov 2024
The process of transferring my plan to Bell from another provider was effortless. All done online.
from Toronto, ON
23 Oct 2024
I am very happy with Baka Mobile's products and customer service. I've been dealing with Baka Mobile for 10 years.
from Midland, ON
23 Oct 2024
I have always had a good experience with Baka Mobile along with easy access to all my requirements. My experience has always been pleasant and quick.
from Simcoe, ON
26 Sep 2024
Ordering online is easy. If you ever have any questions or concerns, they are extremely helpful and go out of their way to make sure you have the info or support you need.
from Scarborough, ON
25 Sep 2024
Ease of use is fantastic compared to the competitors.
from Edmonton, AB
24 Sep 2024
Baka is a great company to purchase from. They are quick to reply, and always so helpful!
from Oakville, ON
24 Sep 2024
Daniel is always available and ready to answer questions
from CALEDON, ON
23 Sep 2024
Online experience was great; it was easy to navigate the webside and make the purchase.
from North Bay, ON
23 Sep 2024
Always a pleasure dealing with Baka. Purchased many phones over the years for myself and my children. No issues whatsoever. Awesome
from North Bay, ON
17 Sep 2024
The online experience with Baka works very well. It's user friendly and there are no surprises. Highly recommend dealing with Baka.
@kevink2009from St Catharines, ON
13 Sep 2024
We love Baka. So smooth
from Angus, ON
11 Sep 2024
The Baka folks are wonderful. I was encountering a problem ordering online. I opened a chat with Amber. She quickly digested the info I submitted and provided the appropriate solution.
The online ordering process is user friendly and explains choices effectively.
I would definitely continue purchasing from Baka.
from North Bay, ON
11 Sep 2024
Customer service rep was very helpful and answered all my questions to my full satisfaction which made the online experience very easy. This is my second time using BAKA and I would highly recommend BAKA to other potential customers.
from Mississauga, ON
10 Sep 2024
The online service is easy to use, and all information are clearly explained
from Delta, BC
4 Sep 2024
quick, easy, efficient
from Kingston, ON
30 Aug 2024
Super easy to navigate.
from ON
28 Aug 2024
always clear and easy online shopping experience; questions answered promptly on support line also; best deals for Bell services
from Laval, QC
26 Aug 2024
Simple and quick
from Fergus, ON
25 Aug 2024
Baka costumer for over 5 years, Alex was great to provide online information with regard to plans and hardware . Made it easy to buy using online service.
from Thornhill, ON
24 Aug 2024
I found ordering on Baka online platform very easy with clear questions and information.
from Scarborough, ON
21 Aug 2024
Really easy to navigate through screens
Called help desk, very efficient staff { Frank and Amber}
from Ilderton, ON
21 Aug 2024
Dealt with Ron through email and he was such a big help. Answered all my questions in detail and in a timely manner. Made the process of upgrading and trading in of my old phone very easy for me.
Thanks again for all your help
from North Bay, ON
19 Aug 2024
It was really simple to complete this upgrade through your online portal.
Thank you
from Burlington, ON
16 Aug 2024
I find the website easy to use. I have used it multiple times.
from Whitby, ON
13 Aug 2024
The online experience is simple and clear. Also, John - the online helper I chatted with online - was excellent and cleared up some of my questions. This is my 4th mobile device over almost 20 years....very very happy with this company!
from Bolsover, ON
10 Aug 2024
I appreciate being able to browse all the products at my leisure. As well, the people who I’ve contacted at Baka have always been polite and extremely helpful.
from Scarborough, ON
9 Aug 2024
great service
from North Bay, ON
8 Aug 2024
I belive this is my 5th or 6th phone from Baka mobile! So far so good!
Thank you for great service!
from Burnaby, BC
7 Aug 2024
Thank you for the prompt and professional service as always!
from Burnaby, BC
7 Aug 2024
Excellent service as always from Baka!
from London, ON
7 Aug 2024
Such an easy site to use. No hassle everything explained well!!
from Toronto, ON
6 Aug 2024
I like that I can look at the phones at my leisure, instead of having to make a quick decision at a store. Super easy with Baka!
from Etobicoke, ON
6 Aug 2024
easy to use
from KITCHENER, ON
5 Aug 2024
it was great experience, user friendly website.
from Val Therese, ON
18 Jul 2024
excellent service
from Port Elgin, ON
15 Jul 2024
Online chat was very helpful to walk through the process.
Web site easy to use.
Additional phone call to validate how to do a trade in was excellent, very polite and helpful. Overall, a great experience!
from Chatham, ON
11 Jul 2024
Using website is easy and straightforward. I have purchased several phones and plans through Baka and have always found the personal customer service exemplary.
from Thornloe, ON
7 Jul 2024
Great experience. And better prices .
from Arnprior, ON
28 Jun 2024
Alex helped me today with Baka Mobile and made my choice very easy! Always so happy with service from Baka and the great options and plans! Thanks Alex
from Ottawa, ON
23 Jun 2024
Very easy to order!
from St Margaret’s Bay, NS
22 Jun 2024
Great service and easy process
from Sault Ste. Marie, ON
21 Jun 2024
Have bought 5 phones over 15 years from Baka and have never been disappointed. Always quick and easy to order and shipping is very fast and trouble-free.
from Port Hope, ON
20 Jun 2024
Easy and convenient, quick responses from the chat when I had questions while shopping!
from Toronto, ON
19 Jun 2024
Never had any issues with this provider, highly recommend
from Saint-Jean-Richelieu, QC
19 Jun 2024
parfait
from Stirling, ON
17 Jun 2024
The Live Chat Support was helpful and provided quick responses.
from Kingston, ON
14 Jun 2024
I reached out to Baka by email, then thought phone would be quicker. I was on the phone with someone when I got an email back. Both so quick, and able to easily answer all my questions.
from Timmins, ON
13 Jun 2024
Easy to navigate the site, great deals and payment plan options!
from Cambridge, ON
12 Jun 2024
Easiest order i have ever placed.
from Sault Ste Marie, ON
11 Jun 2024
Very easy to order items online
from Tiny, ON
10 Jun 2024
Fast and easy to order.
@kevink2009from St Catharines, ON
6 Jun 2024
Easy ordering
Within 1 minute of ordering a gentleman called me from Baka and further looked after me. Great service. Offered me better deal.
from Val Caron, ON
29 May 2024
user friendly
from Toronto, ON
29 May 2024
very nicely designed web portal
from Georgetown, ON
24 May 2024
I had multiple questions and the lady Victoria was very helpful and courteous.
from Bradford, ON
22 May 2024
Used the online feature and it was quick and easy. My questions were answered and it was helpful.
from Scarborough, ON
10 May 2024
Great prices great customer service easy to order
9 May 2024
it was great and the customer service team was also very helpful in providing timely responses
from Waterloo, ON
9 May 2024
I was changing rate plans and upgrading my phone. I had lots of questions and called back three times. The two different people I talked to were very helpful and professional and gave me all the time I needed, and answered all my questions.
from Ottawa, ON
8 May 2024
Easy to understand and fantastic service
from Sprucedale, ON
8 May 2024
I am a long time customer. NUFF said
from Leamington, ON
29 Apr 2024
always lowest prices and quick delivery
from Hamilton, ON
29 Apr 2024
Rachel was so efficient - answering all my questions and providing detailed and helpful information. Often, customer service communication can be frustrating, but this interaction was a pleasure.
from Etobicoke, ON
25 Apr 2024
everything simple and fine, very easy to navigate
from Richmond Hill, ON
23 Apr 2024
The process is fast and easy
from Niagara Falls, ON
19 Apr 2024
This was the best self-serve structured system I have used when completing these transactions.
from Pickering, ON
19 Apr 2024
Great!
16 Apr 2024
excellent service via telephone.
Thank you Manuel.
from Etobicoke, ON
5 Apr 2024
Very clear and concise site
from London, ON
5 Apr 2024
Informative and thorough. Friendly and patient.
from Burlington, ON
5 Apr 2024
Online chat feature was great with Amber
from Hamilton, ON
5 Apr 2024
it was quick and easy
from London, ON
3 Apr 2024
Customer Phone Support was exceptional! I spoke to several people on different occasions and each person was very polite, friendly and helpful. They were a pleasure to deal with and Baka should be proud to have employees like them. Thank you to those who assisted me today!
from Whitby, ON
3 Apr 2024
I have been purchasing through Baka for years and it has always been seamless. Thank you.
from Etobicoke, ON
3 Apr 2024
Another huge thank you to Ron at BAKA mobile. While on vacation in the US my husband experienced challenges with his iPhone... receiving calls, texting to Androids. He decided not to fuss with it..."I'll go see Ron when we return". Once again Ron performed his magic... recognized the issue immediately and had the phone up and running in no time!! Ron is not only adept in identifying the technology issues, but super friendly with a great sense of humour! As well he remembers his clients... terrific customer service! Thanks once again Ron!!
from St. Thomas, ON
2 Apr 2024
Great deal on new iPhone 256 GB!
from Sault Ste. Marie, ON
31 Mar 2024
I’ve purchased from Baka for the last 10 yrs and wouldn’t go anywhere else. The EPP is the best out there and prices of the phones are very comparable to others. You will not be disappointed!!!
from Schomberg, ON
31 Mar 2024
Quick and easy ordering.
from Newcastle, ON
30 Mar 2024
Each step of the process was easy to follow.
from EDMONTON, AB
29 Mar 2024
Baka’s Online order portal is very user friendly.
from Mississauga, ON
28 Mar 2024
Easy to follow online experience , backed up by knowledgable and friendly phone call
from Ancaster, ON
23 Mar 2024
straight forward!
from Toronto, ON
21 Mar 2024
So easy to work with and lovely customer service.
from Niagara Falls, ON
18 Mar 2024
as always, no issues with BAKA and will continue to return
from Windsor, ON
14 Mar 2024
Always great service and staff are very helpful and knowledgeable
from Cobourg, ON
14 Mar 2024
Employee was great at walking me thru the process.
from TARA, ON
9 Mar 2024
Fast, efficient and user friendly.
from Richmond Hill, ON
8 Mar 2024
Very easy to select the phone, plan and features, the order went through in no time. I also appreciate the customer service, had to call for clarification and Baka representative was very helpful. Thank you!
from Waterloo, ON
6 Mar 2024
Was able to upgrade to a new phone with a better plan for less than I am currently paying.
from Mississauga, ON
5 Mar 2024
The process for getting a new plan has been seamless. My phone has not been activated yet, but I don't see why that would be a problem when everything else has been so good.
from Cobourg, ON
5 Mar 2024
Easy for existing customers to upgrade device
from Bowmanville, ON
4 Mar 2024
Super easy
from Waterloo, ON
2 Mar 2024
Able to upgrade to the CAN, US & Mex plan for less than the Canada only plan I had previously. Easy process to get phone shipped and plan changed.
from Waterloo, ON
2 Mar 2024
Was able to easily upgrade my device and get a new better plan online.
from Powassan, ON
1 Mar 2024
If it wasn't for Baka, I would not be a bell customer. The service and experience with Baka has always been outstanding.
from Peterborouigh, ON
1 Mar 2024
I have always had an amazing experience with Baka online and on the phone with any rep.
from Cobourg, ON
28 Feb 2024
Online and Customer Service was excellent. Minimal wait times, very helpful in explaining Hardware offers, plans and with navigation throughout the BAKA website.
Making it all easy to order!!
from London, ON
27 Feb 2024
Easy and quick
from Niagara on the Lake, ON
21 Feb 2024
Excellent and easy to follow!
from St. Catharines, ON
19 Feb 2024
Easy to navigate and select what you want
from Brampton, ON
18 Feb 2024
Awesome customer experience. Excellent service.
from NorthBay, ON
15 Feb 2024
Easy to interpret, simple to navigate. Overall, very good experience using Baka.
from Huntsville, ON
9 Feb 2024
Always have had a great experience with Baka online and customer service in person.
from Strathroy, ON
8 Feb 2024
I purchased 3 phones on three lines and it was easy, straightforward, and quick. I was even chatting with online support at the same time and it worked great. Customer service is bar none with Baka, which is why we keep returning.
from Goderich, ON
5 Feb 2024
Easy to navigate online and Chat Support was quick to respond and very helpful.
from Etobicoke, ON
1 Feb 2024
Thanks for the assistance. Very helpful and easy process.
from Toronto, ON
26 Jan 2024
GREAT SERVICE FROM THE BAKA TEAM. DILLON WAS VERY HELPFUL
from Thorold, ON
26 Jan 2024
I have only good things to say, I had a great chat with Amber who answered my questioned and is helping me to get a rush on my order, since I am in dire need of a replacement before my phone turns into a brick. It is fading fast. I can update this to say how quick delivery was once I receive it. Thanks again.
from Sudbury, ON
19 Jan 2024
Shopping products and ordering was easy and fast.
from Mississauga, ON
19 Jan 2024
Always easy to use online portal
from Beacvhille, ON
17 Jan 2024
great service great explanations from john and alex 5/5
from Pickering, ON
16 Jan 2024
the process was easy and fast to complete
from Ajax, ON
15 Jan 2024
Very easy and user friendly.
from Tiverton, ON
11 Jan 2024
Great support in answering any questions.
from Toronto, ON
10 Jan 2024
Service was excellent
from Perry's Cove, NL
4 Jan 2024
Easy painless device upgrade.
from Hamilton, ON
2 Jan 2024
Good service and fast delivery
from Timmins, ON
29 Dec 2023
Good service
from Torornto, ON
29 Dec 2023
great service easy to use website
from Southwestern, ON
29 Dec 2023
Your user interface is so easy to use. Your plans and upgrades are competitive and we have always had excellent customer service from your company. Thank you!
from East Gwillimbury, ON
29 Dec 2023
Easy process in selecting a new plan.
from London, ON
28 Dec 2023
The website is very user friendly - good selection of phones to choose from and easy to compare plans. When I've called customer service, they've been friendly, patient & helpful :)
from Mississauga, ON
27 Dec 2023
I was able to review my choices and make a decision at my own pace. The website isn’t timed out and it didn’t kick me out which was a bonus.
from Ajax, ON
26 Dec 2023
I always have a good experience ordering my phone and phone plan through Baka. This is my 6th phone now between my wife and I from the 6 years I’ve been using them.
from Richmondhill, ON
24 Dec 2023
Quick and easy
from Peterborough, ON
22 Dec 2023
Easy online purchase.. phone call to clarify plan details quick response and quick clarification
from Akwesasne, ON
18 Dec 2023
This is my 3rd time ordering cell phones and plans with BAKA and it is easy and efficient. I never had any problems with receiving my orders or with the plans. We're very happy with the products to date. I would highly recommend them. I checked other products and deals and they are hard to beat!
from Dorchester, ON
11 Dec 2023
Ordering from Baka online was seamless and easy. As well, I needed to contact customer service. There were extremely quick with their responses and answered all my questions. Two thumbs up!
from Stoney Creek, ON
11 Dec 2023
Fantastic!
from Toronto, ON
10 Dec 2023
Registration is easy and plan pricing is good
from st thomas, ON
10 Dec 2023
awesome
from st thomas, ON
10 Dec 2023
Amazing and very easy to do .
from Brooklin, ON
9 Dec 2023
Very easy to navigate and place order.
from Toronto, ON
8 Dec 2023
The online chat person, John, was very helpful in explaining various aspects of the purchase, plan and transfer.
from Woodstock, ON
7 Dec 2023
excellent service
from Ajax, ON
5 Dec 2023
. Service rep was knowledgeable.
from Russell, ON
5 Dec 2023
Had to chat with support as my current plan was not available and ended up discovering a few things that allowed us to significantly upgrade a few of our plans at no cost.
from Cambridge, ON
5 Dec 2023
Was able to upgrade my phone and plan online
from Burlington, ON
1 Dec 2023
I have used this site several times over the years, and it gets easier and easier every time with an amazing selection of phones and plans. Love it
from Chatham, ON
28 Nov 2023
Website is easy to navigate, making purchase/upgrade of phone and plan selection straight forward. Quick helpful response to calls for assistance.
from Peterborough, ON
28 Nov 2023
I appreciated getting a notice when a product came back in stock
from Campbellford, ON
27 Nov 2023
The employee made sure that everything was in order before finishing.
Great attitude also and helpful guiding me through the process.
from Sutton West, ON
25 Nov 2023
Always great service from Baka.
from Kawartha Lakes, ON
24 Nov 2023
On line was easy even for an old guy like me
from Bowmanville, ON
24 Nov 2023
Easy and quick
from Janetville, ON
24 Nov 2023
Fantastic support but long wait times. Information is spot on and very helpful and efficient personel
from North bay, ON
24 Nov 2023
Great well organized website. Simple to navigate.
from Sault Ste Marie, ON
23 Nov 2023
Have been ordering from Baka for several years and always had a good experience
from Conestogo, ON
22 Nov 2023
Excellent products, pricing and service!
from Hamilton, ON
20 Nov 2023
virtually no waiting and answered my questions
from Pickering, ON
17 Nov 2023
very simple process.
from georgetown, ON
16 Nov 2023
prompt service. love the live chat. easy website to purchase from.
from Pickering, ON
14 Nov 2023
Baka has great customer service and their website is easy to navigate. Their prices, through my corporate plan, are unbeatable, and I will continue being a satisfied, loyal customer. Thank you!
from North Bay, ON
13 Nov 2023
Excellent! Great that when an entry error is made user is taken to the exact problem after form is submitted.
from Toronto, ON
30 Oct 2023
Easy order.
from Lansdowne, ON
27 Oct 2023
I have used the website several times the last few years and find it great and easy to use. Any interaction I have had with staff has always been very positive and extremely helpful.
from Scarborough, ON
19 Oct 2023
The customer service and online experience is always 5 starts. The customer service reps are always so helpful and the online interface face is so easy to use and the layout is very organzied.
from Elmvale, ON
19 Oct 2023
Super easy to navigate!
from Hamilton, ON
14 Oct 2023
clear and understandable, easy to use site, not a fan of the buy back program but i guess many are going with that now.
from Pickering, ON
13 Oct 2023
Smooth navigation.
from Tiny, ON
10 Oct 2023
Have been coming back to Baka for 10 years now
from North York, ON
29 Sep 2023
This interface was amazing. Easy to choose options and it gave me all the available options that I was eligible for.
from Keewatin, ON
27 Sep 2023
Easy to order. Questions answered quickly and accurately. Items shipped quickly.
from North Vancouver, BC
27 Sep 2023
pretty secure site
from Toronto, ON
22 Sep 2023
Excellent Customer Service
from Port Colborne, ON
19 Sep 2023
Great prices. Easy to order. And helpful support
from Saskatoon, SK
14 Sep 2023
Easy self serve
from Belleville, ON
6 Sep 2023
Huge improvement
from Hilton Beach, ON
6 Sep 2023
The customer service is top notch. Very friendly and answered all of my questions and concerns. Job well done!!
from Toronto, ON
5 Sep 2023
I called with a number of questions regarding the purchase of a mobile phone and the customer service rep was extremely helpful.
from Midland, ON
2 Sep 2023
Service and Exellence best and easiest for many years now. Thank you.
from Bowmanville, ON
1 Sep 2023
I used the online portal, I usually call to speak to a customer representative, so 🤞all goes well!!
from North Bay, ON
29 Aug 2023
I find this site very easy to navigate and purchase a phone from, this is where I have always ordered from except once - but this is better by far. Quick easy and phone comes right to you, usually very quickly.
from Hanmer, ON
28 Aug 2023
Online and customer service experience was excellent. Easy to order. Baka representative was able to answer all my questions.
from Chatham, ON
26 Aug 2023
Quick and efficient, easy to use.
from Etobicoke, ON
25 Aug 2023
Everything is straightforward and easy to complete on the Baka Site.
from York, ON
21 Aug 2023
As with any upgrade I was hesitant in completing it online. But even when I had questions and even though the live chat was not available, I was able to talk to a representative over the phone. Imagine talking to a live person! Then it was done and they even offered to do it over the phone but I was only a few buttons from completing my order.
from Toronto, ON
21 Aug 2023
very helpful on the phone. easy to navigate site
from Oshawa, ON
20 Aug 2023
Thanks easy service
from Toronto, ON
18 Aug 2023
Good experience
from London, Ontario, ON
18 Aug 2023
Quick and informative customer service.
from Ancaster, ON
17 Aug 2023
Easy to follow process
from Burlington, ON
15 Aug 2023
Peel Rep Daniel is easy to talk to and ensures great customer service. Website is very easy to navigate and makes ordering very simple.
from KAPUSKASING, ON
14 Aug 2023
Easy to order online, helpful customer service personel
from Midland, ON
7 Jun 2023
I have always found it very easy to order on Baka website. I have found the customer services to be gratifying, the products and phone plans are great!
from Oshawa, ON
30 May 2023
Help department was immediately helpful. When I was first directed to the Baka page I was unaware that I was already logged into the system. That cause some delays. During the order process I was unsure where to include the Baka upgrade approval reference and so put it in the comments.
from Sudbury, ON
25 May 2023
Easy to navigate online. An excellent first-time experience.
from Toronto, ON
17 May 2023
Excellent customer service
from Edmonton, AB
12 May 2023
detailed and easy instruction to follow, good verity of choices.
from Scarborough, ON
1 May 2023
Baka has the best team. always there when you need them. Joel is the best account manager
from Manotick, ON
25 Apr 2023
I have been a client for many many years always the same excellent service and great prices.
from Picton, ON
22 Apr 2023
Website is easy to use.
from Port Perry, ON
20 Apr 2023
Nice and easy order process.
from Oshawa, ON
19 Apr 2023
Customer for almost 10 years always good service
from Arnprior, ON
17 Apr 2023
This was my first time doing an upgrade online myself and not calling Baka to do it. The process was simply and much easier than I expected. Every step is in order and makes the choices easy. I have always been happy with my Baka experience.
from Etobicoke, ON
13 Apr 2023
great online support...very patient and friendly
from LONDON, ON
13 Apr 2023
I emailed the customer service line with three questions. Each was answered (and more) within ten minutes in an email response by Rachael. I was able to navigate the online ordering no problem. Given that I was within a month of an upgrade anyways, I paid 11 dollars to have a new phone shipped to my door. I kept my sim, my number, and my plan.
Just beyond easy and convenient.
Thank you.
from North Bay, ON
12 Apr 2023
Very easy to purchase online and best rate I've found.
from Newmarket, ON
9 Apr 2023
Very user friendly site and lots of options at every budget.
from Frankford, ON
6 Apr 2023
Title says is all. Upgrading online took me about 10 mins.
from Janetville, ON
31 Mar 2023
I have been buying from BAKA for a decade or more, best deals, service and plans.
from South River, ON
31 Mar 2023
As a teacher i am always running out of data and struggling through slow data when trying to play videos or games for students. Much better options here
from Port Dover, ON
23 Mar 2023
Easy to navigate web site, well laid out and user friendly.
from Niagara Falls, ON
21 Mar 2023
Very smooth and positive experience with competitive pricing
from Toronto, ON
20 Mar 2023
I usually call customer service to purchase a phone or get an upgrade, but this was so easy and efficient.
from Demorestville, ON
18 Mar 2023
been buying my cell phones from Baka for years. Always terrific, quick service
from Grimsby, ON
16 Mar 2023
Wonderful
from Mitchell, ON
10 Mar 2023
Ease of use, detailed instructions and information for customers . Support offered at every level and so many choices to choose from.
from Port Coquitlam, BC
8 Mar 2023
I like how the portal is self-service and full-featured to associate the order with individual and corporate account information.
from Windsor, ON
5 Mar 2023
The process to fill out the order is quite easy to follow, instructions provided on screen are clear.
from Kincardine, ON
2 Mar 2023
Excellent Experience. Very user friendly website. Great Deals on devices as well as on EPP Plans.
from Oro-Medonte, ON
1 Mar 2023
They went out of their way to correct an error I made when ordering a new phone.
The iPhone I wanted was a gold pro 14.
I inadvertently ordered a black one.
Once I’d realized my mistake they cancelled the order and fixed the issue.
Excellent customer service - thanks
from Hamilton Township, ON
1 Mar 2023
I have never had a problem with Baka
from Oro-Medonte, ON
28 Feb 2023
Switching back to Bell - Baka's website makes it really easy - thanks.
from Smithville, ON
27 Feb 2023
Fantastic service! No complaints
from Kitchener, Ontario, ON
19 Feb 2023
No issues with the online booking .. pretty easy step by step process.
Looking forward to my new phone.
from Woodbridge, ON
18 Feb 2023
Very competitive rates and easy to navigate around your website.
from Petawawa, ON
14 Feb 2023
It's been a while and a lot has changed since my last purchase and Rachel was very helpful and patient answering my question and making my purchase experience smooth.
from Pickering, ON
13 Feb 2023
Excellent customer service
from Lindsay, ON
6 Feb 2023
Always super user friendly to purchase new hardware. No lines, just get what you want, pay and get out
from Scarborough, ON
30 Jan 2023
It was so easy to place an online order for a phone. It was great as I was able to take my time to make the best choice for me. Awesome.
from Bowmanville, ON
26 Jan 2023
Great to be able to reach contact person when I had questions.
from Edmonton, AB
23 Jan 2023
Excellent customer service and great online experience
from Peterborough, ON
19 Jan 2023
I can't say enough good things about the customer service provided by the Baka team. They're very easy to talk to and helpful on the phone when a phone conversation is needed. I've only ever had pleasant and useful dealings with them. Thank you!
from Mississauga, ON
7 Jan 2023
this is the 4th or 5th time I have purchased my phones and arranged my plans through BAKA. It is always the same experience~ fast, easy and user friendly.
from Niagara Falls, ON
2 Jan 2023
I adored this experience!
The ease at which I was able to do this is breathtaking to me. Thank you.
from Waterloo, ON
30 Dec 2022
The website is easy to use and quick to submit an order. It is always enjoyable completing a device upgrade online at Baka.
from Carp, ON
29 Dec 2022
Online steps were easy to navigate. Spoke to a customer service by phone afterwards to ensure my order was correct and they provided a friendly and professional service.
from Garson, ON
28 Dec 2022
I appreciate the flexible shopping cart as I reviewed some of the various products.
from Owen Sound, ON
25 Dec 2022
Easy step-by-step process of ordering a new phone. Multiple chances to confirm and easily layed out.
from North Nay, ON
25 Dec 2022
Super easy. Pick what I want then click and go!
from Whitby, ON
23 Dec 2022
very user-friendly interface to place an order
from Mississauga, ON
23 Dec 2022
very good service
from Niagara on the lake, ON
22 Dec 2022
The quickest order I have ever done on line ever!!
from Garson, ON
16 Dec 2022
I never order online, and this was easy
from Coquitlam, BC
15 Dec 2022
Being able to order a new device and update my plan online was a dream. It was simple and relatively self-explanatory. A big improvement over other previous providers.
from Markham, ON
14 Dec 2022
Fast shipping, excellent customer service. Five stars for Baka.
from Lasalle, QC
6 Dec 2022
VERY HAPPY WITH THE SERVICE
from Kingston, ON
4 Dec 2022
My online experience was seamless. I was able to see what was in stock and order right away.
from Toronto, ON
3 Dec 2022
Had a fantastic experience. This is why I've been with BAKA for over 10 yrs.
from Etobicoke, ON
27 Nov 2022
The rep was patient and friendly as the rep did not rush me over the phone. I had a few questions and completed the order while the rep was on the phone in case I had further questions, I appreciated that. Not all reps at contact centres have a kind tone. This rep did!
from Aylmer, ON
25 Nov 2022
Very easy
from ST THOMAS, ON
25 Nov 2022
fast and easy
from Merlin, ON
24 Nov 2022
Fast and efficient
from Markham, ON
24 Nov 2022
This is the third time I’ve ordered through Baka online. It’s always been good
from Ancaster, ON
23 Nov 2022
Great website. Easy to navigate and bring over my kids to phones from another carrier. Great prices. very satisfied and highly recommend.
from Langley, BC
15 Nov 2022
Online experience was quick and simple. I've always had a great experience ordering with Baka.
from BELLEVILLE, ON
3 Nov 2022
Fast and easy upgrade
from Toronto, ON
2 Nov 2022
I have dealt with BAKA Communications now for close to 20 years. Their service has always been A Plus.
from Niagara Falls, ON
27 Oct 2022
I've been a Baka customer for years. Today I was placing an order and had a couple of questions about it before I placed the order. I called Baka and Tyler was able to answer my questions quickly and professionally. Always an awesome experience with Baka. Thank you Tyler!
from st thomas, ON
21 Oct 2022
very easy to buy and get information on products
from St. Catharines, ON
21 Oct 2022
Great experience and easy
from Spring Bay, ON
20 Oct 2022
Easy to use and filter through items
Fast and easy check out
from Niagara Falls, ON
19 Oct 2022
Easy to order phone
from Niagara-On-The-Lake, ON
19 Oct 2022
Easy to use, friendly user interface
from Sault Ste Marie, ON
18 Oct 2022
I always enjoy the customer service and information provided when I am looking to upgrade my mobile. Keep up the great work!
from Lindsay, ON
15 Oct 2022
Very quick to respond to email and website was very easy to use!
from Dunchurch, ON
15 Oct 2022
I’ve used Baka many times and they’ve been fantastic. I wouldn’t go anywhere else
from Cambridge, ON
11 Oct 2022
Online experience has become very easy to navigate and chose the right phone and plan for you! I must say, I am very impressed with the new online experience. Thanks Baka! KS
from Waterloo, ON
11 Oct 2022
Super easy to complete an order.
from Toronto, ON
7 Oct 2022
Had to order a new work phone, and it was super easy. Just a few clicks!
from Nobel, ON
6 Oct 2022
Love Baka's service, anytime I call you're helpful and quick, the only issue I have is that you don't offer a wide range of phone choices for Smartpay plans. (i.e LG, Sony)
otherwise, fabulous service!!
from London, ON
4 Oct 2022
Nothing has been easier, and have such great follow up as Baka
from Harrowsmith, ON
28 Sep 2022
Excellent customer service.
Online site is easy to use and follow.
from OMEMEE, ON
28 Sep 2022
EXCELLENT SERVICE!!
from North York, ON
22 Sep 2022
The service is quick and response time to my questions is also good.
@kevink2009from St Catharines, ON
16 Sep 2022
Thank you. Seamless
from West Guilford, ON
15 Sep 2022
Been purchasing phones and dealing with Baka Mobile for the past 8 years or so. Very friendly customer service and always helpful! Keep up the good work!
from London, ON
12 Sep 2022
This was the most inexpensive option that I’ve seen for purchasing a new phone and plan! The website is straightforward and easy to follow.
from Mississauga, ON
9 Sep 2022
Thank you for assisting me with my questions today
from Oshawa, ON
4 Sep 2022
Baka can't be beat! great service and so easy to switch from Rogers to Bell, where the prices are much better.
from Tiny, ON
2 Sep 2022
Upgraded to new Samsung S22s via the Baka Mobile EPP Website. Site was easy to use and navigate through. Had no issues with the online order. All in all a very good site.
from East York, ON
24 Aug 2022
Great service support and easy to use website.
from whitby, ON
22 Aug 2022
Easy to use online experience. Have always found Baka Mobile to be reasonably priced, and is delivered quickly
from Algonquin Highlands, ON
21 Aug 2022
This was fast and easy. I upgraded my device as mine is old and starting to act up. I did this in minutes and can't wait for my new phone!
from Belleville, ON
15 Aug 2022
Called for assistance - very helpful - answered all my questions ad provided relevant comments on plan and product - very satisfied with response
from PARRY SOUND, ON
10 Aug 2022
Baka Mobile is always helpful and quick
from kingsville, ON
9 Aug 2022
I have always had a great experience dealing with people at Baka ... fun, friendly & informative!!! THANKS for all of it!!! 😁
from Deep River, ON
9 Aug 2022
Baka is the superior company when it comes to online service response time. Customer for life here.
8 Aug 2022
Always happy with Baka's customer service.
from Gloucester, ON
5 Aug 2022
Terrific customer service via the Support line with a very knowledgeable and helpful agent and the online experience was comprehensive and straight forward!
from Belleville, ON
4 Aug 2022
It was fast and simple.
from Surrey, BC
27 Jul 2022
Easy to use website
from Edmonton, AB
25 Jul 2022
Very easy to navigate the site - smooth sailing, was able to be in and out in less than 30 minutes.
from Sackville, NB
25 Jul 2022
I love BAKA!! This is my third phone purchased through Baka, the rates are great, it is easy to buy online, and the customer service has always been FANTASTIC!
Thank you Baka staffers!
from Coe Hill, ON
22 Jul 2022
Excellent and very easy to navigate
from Windsor, ON
11 Jul 2022
Baka makes this process very convenient. I emailed them in the process and they replied very quickly.
from port perry, ON
5 Jul 2022
as a none teck oriented person, navigating the site was relatively painless
from McDougall, ON
29 Jun 2022
This is my fourth or fifth phone purchased through Baka, the rates are great, it is easy to buy online, and the customer service has always been exceptional.
from Edmonton, AB
28 Jun 2022
Super fast and easy
from Orléans, ON
23 Jun 2022
I'm always satisfied with the service I receive from Baka!
from edmonton, AB
17 Jun 2022
The agent, Debbie, was very informed, professional & personable. Very patient & helpful
from Port Dover, ON
9 Jun 2022
Great system, easy to follow, live chat support is incredibly efficient and helpful.
from Petawawa, ON
7 Jun 2022
Never ever had a problem dealing with Baka, fast and efficient service always
from Oakville, ON
7 Jun 2022
Great Customer service. Esp. our Rep Daniel is a very knowledgeable and helpful associate who always is ready to help
from Windsor, ON
20 May 2022
Spoke with Ken today for technical support - he was AMAZING. Appreciate his help!
@JessicaNormajefrom Ottawa, ON
12 May 2022
Baka Mobile is really user friendly! It was easier than ever to order my new Iphone and they really do have the best price out there!!!
from Orillia, ON
8 May 2022
I have had nothing but great service and quality with Baka and strongly recommend the fast efficient online experience to anyone looking at purchasing a new device.
from Levis, QC
26 Apr 2022
Nous avons toujours été très bien servi par Baka mobile
@riscariofrom Toronto, ON
21 Apr 2022
Over the years, Baka Mobile has provided an excellent experience with competitive prices and a wide range of devices. This is the first time I ordered online. The process was smooth and quick.
from TORONTO, ON
21 Apr 2022
online chat was efficient and my questions were answered
from Kitchener, ON
20 Apr 2022
Easy and efficient. Easy to follow up with customer service.
from Simcoe, ON
19 Apr 2022
Everything went smoothly with my phone upgrade. I do wish that there was a bigger colour selection but for the price it was an incredible deal. I am very happy with my purchase.
from Oshawa, ON
21 Mar 2022
customer service is excellent.
online, had to go through the whole process a few times to make sure I was selecting the proper fields, otherwise very good.
from Whitby, ON
28 Feb 2022
Life is easy with Baka
from Ottawa, ON
27 Feb 2022
The online website for Baka Mobile is so quick and easy to use. It is extremely user-friendly and made the process of ordering a new phone very simple, which is not always the case.
from Surrey, BC
24 Feb 2022
Malisha helped me with this purchase. She answered all my calls and questions and was very helpful
from Toronto
3 Feb 2022
Clear website. Easy checkout. Great prices.
@nidzi1kfrom Oakville, ON
30 Jan 2022
It is user friendly and easy to use.
from Mississauga, ON
26 Jan 2022
Smoothest process to replace my company phone. Thanks
from Brampton, ON
25 Jan 2022
the online ordering is super easy and when I had a question, I just asked it in the chat and it was answered almost immediately.
I would highly recommend.
from Brampton, ON
25 Jan 2022
the online ordering is super easy and when I had a question, I just asked it in the chat and it was answered almost immediately.
I would highly recommend.
from Mill Bay, BC
25 Jan 2022
Simple and efficient
from Brockville, ON
24 Jan 2022
Very happy with their service
from Lasalle, ON
22 Jan 2022
After speaking to a representative on the phone regarding upgrading our devices I decided to try ordering online as I did for the original devices. It is so easy! This process has been smoother and quicker than if we spent time on the phone or going into a busy store. I highly recommend using the online store to purchase your plan and devices through Baka.
from Timmins, ON
21 Jan 2022
Very easy to use and efficient online experience. Will continue to use Baka for my mobile requirements.
from Baltimore, ON
20 Jan 2022
I never realized how straightforward this was going to be. Thanks Baka!
from London ON
19 Jan 2022
Great customer service response and quick deliver time
from Fergus, ON
10 Jan 2022
I've been with Baka for many years now and I've always had great service. Customer services always provided me with excellent information that was timely and if I wasn't able to get a hold of somebody, I always had somebody return an email or a call. Every time I bought a new phone it was always in my hands within 24 hours. I know this may be an exception to the rule but I've always had great turn-around time.
from Welland, ON
4 Jan 2022
I use Baka because my union gets me a excellent plan through them. The online ordering is solid and the payment options make it super flexible! I highly recommend!
from Pickering, ON
3 Jan 2022
Site was user friendly
from Toronto, ON
28 Dec 2021
unbelievable advantages with Baka
from AJAX, ON
25 Dec 2021
I've ordered phones through Baka's Employee Pricing Program for several years now. This is my 4th phone ordered through Baka's online ordering system, which makes everything a breeze. Whenever I do have any questions, their sales team is knowledgeable, courteous and easy to reach by phone. I've never felt pressured into purchasing a device or a plan, and I've never had to wait on hold.
I am a repeat customer and will back for my next device, because the support and service is unmatched anywhere.
Thanks Baka!
from Russell, ON
21 Dec 2021
I rarely I have call Baka for issues or questions but when I do the people who work there are knowledgeable and friendly. The reason I rarely have to though is due to their site being well designed with easy forms
from Simcoe, ON
9 Dec 2021
Very easy to order and they have great follow-up and customer service
7 Dec 2021
very responsive online chat support
from Niagara Region
3 Dec 2021
Always a great experience dealing with Baka. Reps are polite and helpful, placing orders is easy, and finding support is never an issue. A well oiled machine.
@broullardmfrom Perth, ON
1 Dec 2021
I feel that the process is well streamlined. I contacted someone in the chat and they were prompt and very helpful.
from Courtice, ON
26 Nov 2021
Didn't use customer service with this transaction but in the past has been great. Online was easy to use
from PORT MOODY, BC
25 Nov 2021
Malisha was absolutely awesome with helping me out on the phone guiding me through the process. Totally appreciate it!
from Oshawa, ON
24 Nov 2021
Improvements have been made to the website. The online interaction was user-friendly, which made buying a new phone+plan a breeze.
from Oakville, ON
11 Nov 2021
Its very easy to navigate and the Sales rep has been very helpful in providing the company with his assistance
from thetford mines, QC
9 Nov 2021
Merci, facile
from Guelph, ON
5 Nov 2021
I've been dealing with Bakka for years and love how easy it is to get a new phone. They are great to deal with and always ensure that the customer is happy with their purchase.
from Ottawa, ON
3 Nov 2021
easy and direct
@t_hankinsonfrom Sault Ste. Marie, ON
3 Nov 2021
Loved using this online platform to purchase my phone. Phone specs and prices were crystal clear, which is the most appreciated thing about this. Further, the plans were laid out in a clear fashion, and pricing was up front, with no hidden costs. Bravo!
from Richmond Hill, ON
2 Nov 2021
I find Baka service to be consistently exceptional. Very personable and professional!
from London, ON
30 Oct 2021
Tanya did a good job on “chat” and answered all of my question
from Pickering, ON
25 Oct 2021
Thanks Baka for the constant support and amazing service.
from Barrie, ON
22 Oct 2021
It's always been easy ordering from Baka with quick service.
from Toronto, ON
12 Oct 2021
I am a comeback customer and had a good experience.
from North York, ON
8 Oct 2021
We would like to thank Ron and Dom for the excellent service they provided with our mobile phones! The extra care and friendly service was greatly appreciated!!
from Gatineau, QC
6 Oct 2021
Merci de nous permettre d'avoir une expérience d'achat facile avec le site web Baka !
from Toronto, ON
30 Sep 2021
Thank you for making this such an easy process.
from Nanaimo, BC
29 Sep 2021
Unbelievably easy site to use and order from - literally took me 5 minutes
@mspelzerfrom St Catharines, ON
29 Sep 2021
No issues with online!!!!
from Toronto, ON
27 Sep 2021
The website, and all the options for phones are easy to navigate and information about the devices is directly linked to Apple. I've been with Baka for several years now. Totally reliable and worth it.
22 Sep 2021
best customer service out there! Always a pleasure dealing with Baka reps.
from Thorold, ON
20 Sep 2021
I've been a customer for many year and the ease of ordering improves each time. Well done!
@JeanGionetfrom Hanmer, ON
20 Sep 2021
I've been using Baka for all my mobile devices for years for my family and myself. They offer reasonable rates and they have great customer service. I recommend them too all my friends and family.
@liesel2015from St Catharines, ON
17 Sep 2021
We have been with Baka for many years. Love the service.
16 Sep 2021
Amazing customer service both online and over the phone!
from Whitby, ON
16 Sep 2021
Great phone deals with great customer service.
from Montreal, QC
14 Sep 2021
wonderful services, always able to find what i need.
thanks
from London, ON
12 Sep 2021
Website is well laid out and easy to navigate. Makes upgrading my hardware so quick and efficient.
from Indian river, ON
12 Sep 2021
I've bought 2 phones through Baka and accessories and they always have the best prices and are great to deal with !
from Mississauga, ON
23 Aug 2021
Baka Mobile customer service has been by far the most convienent and reliable experience.
from Cambridge, ON
23 Aug 2021
Simple steps to get from phone to Checkout. Love the new online portal! KS
from Bracebridge, ON
20 Aug 2021
Seriously the easiest upgrade in all my 15+ years with bell mobility
from INDIAN RIVER, ON
18 Aug 2021
I've purchased from Baka before and I was hesitant to order a phone online but it was a seamless process. Just ordered my second phone and cant wait to get it ! The communication with other questions is so quick; overall a great company!
from Walkerton, ON
18 Aug 2021
Quick and painless. Easy to fill out fields. Lots of optional accessories to choose from.
from TORONTO, ON
16 Aug 2021
Tanya was an excellent representative - she was personable as well as helpful. Thanks Tanya!
from Belleville, ON
13 Aug 2021
always get great service
from WINNIPEG, MB
13 Aug 2021
Easy to use and user's friendly. Good job, keep it up.
from Whitby, ON
8 Aug 2021
Very easy to order. I believe this is my 5th time i ordered from baka
from Cobourg, ON
7 Aug 2021
Any order I’ve made is is simple and straight forward and the phone arrives as scheduked
from Mississauga, ON
6 Aug 2021
Live chat and in person help was easy to find and salesperson very helpful and knowledgeable!
from Hamilton, ON
5 Aug 2021
Always a pleasure dealing with Baka, they are quick, efficient and have the best deals!
@pjanellofrom North Bay, ON
27 Jul 2021
Smooth.
Straight forward and clear.
Great customer service a.d communication!
from Buckhorn, ON
12 Jul 2021
Online site is very easy to search and purchase. Customer Service at BAKA is excellent . Very helpful, efficient and friendly.
from Toronto, ON
5 Jul 2021
I needed a little support to navigate the online site. Emmanuel was patient and very helpful. Thanks!
from NAPANEE, ON
24 Jun 2021
Web is good but retirees need a human interface.
from Toronto, ON
22 Jun 2021
Baka Mobile's online experience was great!
from Toronto, ON
21 Jun 2021
Quick and easy.
@cataniajfrom Priceville, ON
14 Jun 2021
I've never had quicker and more helpful customer service (when asking a few questions about the plans) through ANY telecommunications company in my life. My new plan is cheaper and better than my previous limited-network/GTA plan. So glad I am part of Edvantage and can use this offer.
from Bowmanville, ON
11 Jun 2021
It was fast and easy to use
from Stoney Creek, ON
9 Jun 2021
I am really happy with Baka who I have been with for years. The Baka rep called me after I erroneously but in the incorrect existing cell Ph. #& updated my plan and new phone purchase. He was able to direct and change me to slightly cheaper plan with more data same options and purchasing the phone over time rather than upfront which saved me a lot of upfront costs. Thank-you Baka
from Windsor, ON
4 Jun 2021
Super easy, fast shipping, and amazing customer service. We wont go anywhere else
from Mississauga, ON
3 Jun 2021
It is super easy to order
from Port Elgin, ON
28 May 2021
I always had good experience dealing with Baka, whether during transaction or follow up
26 May 2021
Purchasing a new phone plan was very easy to navigate and it was quick. You follow all the prompts and it's finished :)
from POWASSAN, ON
26 May 2021
My online experience with Baka Mobile is exceptionally good and I would recommned that anybody could order online.
from Courtice, ON
14 May 2021
Live Chat Support-Onlive was not very attentive: I had to drag the information from him, and waiting for the answers was very time consuming. At the end I've cut off the chat and decided to buy only very nessessary accessories. The info, what has to be boughht together with the phone, supposed to be clearly stated with every purchase of the phone. Now for anything extra I'll have go to some retail store.
from Woodbridge, ON
14 May 2021
easy to choose device and plan! thanks 👍
from Etobicoke, ON
13 May 2021
I needed to confirm a couple of items and details with my order, and Kris was able to walk me through my entire order with absolute professionalism. I appreciate all the help he provided.
from Stoney Creek, ON
12 May 2021
Happily using Baka for all my family's mobile needs for over 5 years.
from Etobicoke, ON
11 May 2021
Excellent service every time! Very friendly.
10 May 2021
Navigated through quickly and understood the plan that I was purchasing.
7 May 2021
spoke to Debbie on the phone, very polite and helpful
thank you
from Toronto, ON
3 May 2021
Always helpful and polite
from WESTPORT, ON
3 May 2021
I have always recieved good service with baka
from Timmins, ON
29 Apr 2021
Nicole was the best. Been dealing with Baka 12 years and after sales service and communication is top notch and never any delays.
from PICKERING, ON
28 Apr 2021
This has been one of the best online experiences I have ever had.
Extremely well functioning and smooth app.
Well Done!
from King Kirkland, ON
27 Apr 2021
As there are many accessories ...it was a little difficult to know what all was "needed" bu the live chat helped right away.
from Whitby, ON
26 Apr 2021
Been dealing with Baka Mobile for over 8 yrs and always a great deal, fast shipping and a easy experience.
from Barrie, ON
14 Apr 2021
Great Site and very easy to use.
from Timmins, ON
8 Apr 2021
Upgraded phone and plan online with Baka. Everything went smoothly and I would do this again anytime.
from Hanmer, ON
6 Apr 2021
As always, Baka service is very good. Online ordering is very easy to use. Purchased new phone Sunday night and received it on Tuesday. Very happy with my purchase and the quick delivery.
from Hamilton, ON
4 Apr 2021
so easy
from Niagara Falls, ON
3 Apr 2021
Quick and easy. Great pricing
from Chelmsford, ON
1 Apr 2021
Love the new site easier to find what u need!
from Port Hope, ON
31 Mar 2021
Very quick and easy, phones are way to expensive but appreciate the easy website to put the order in.
from Hamilton, ON
28 Mar 2021
Super easy to navigate. And I am not a techie person.
from Markham, ON
25 Mar 2021
While ordering hardware upgrades, I had some questions and used the live chat support. I was very pleased with the response and assistance I received. I've been upgrading my hardware for years and have always had great experiences with customer service representatives at Baka. Thank you.
from Toronto, ON
23 Mar 2021
great service always happy
from Newtonville, ON
19 Mar 2021
Pretty easy to use the website. Straight forward. Support is available if needed.
from St.Thomas, ON
18 Mar 2021
User friendly, quick support responses
from Toronto, ON
17 Mar 2021
Thank you Tanya for your quick and hlepful replies :)
from London, ON
12 Mar 2021
was great and easy to pick out my new phones for my family.
from Scarborough, ON
11 Mar 2021
The customer service and support available through Baka is incredible. My team and I love working with this company.
from London, ON
6 Mar 2021
Smooth
from Whitby, ON
5 Mar 2021
Amazing interactions every time I used the live chat support. Answers were given with depth and total understanding.
from Oshawa, ON
4 Mar 2021
The site was very easy to use and Understand
from Delson, QC
2 Mar 2021
Debbie was an amazing person to talk to and very patient with my husband and a I !! Very easy to talk to and helped us guide our way through the buying process !! THANKS SO MUCH DEBBIE FOR THE FANTASTIC SERVICE
from Kincardine, ON
2 Mar 2021
While purchasing a replacement Iphone, I used the live chat feature and the representative Nichole was extremely patient and helpful. The online experience was seamless and extremely user friendly.
from Woodbridge, ON
28 Feb 2021
Quick and fast. And when I called Baka they responded quickly and provided accurate information.
from Oshawa, ON
26 Feb 2021
Had no trouble ordering. The order process was easy. Your excellence is appreciated!
from Sault Ste. Marie, ON
25 Feb 2021
Always make it easy and enjoy the chat.
from Whitby, ON
25 Feb 2021
good customer service with quick response
from St. Thomas, Ontario, Canada, ON
23 Feb 2021
I have been a Baka customer for decades and have found their staff to be excellent and extremely patient with all of my questions.
from Midland, ON
22 Feb 2021
Purchasing a device and plan was quick and simple. All instructions were written clearly and concisely. I required no additional help to complete my order, which was great!
from Orleans, ON
21 Feb 2021
Title says it ...Happy.
from Lakefield, ON
20 Feb 2021
Your website was easy to navigate and I feel confidence in my purchase. I started looking at your offer for teachers simply because a colleague recommended your offers.
from Utopia, ON
19 Feb 2021
The people at Baka were very helpful.
from CALEDONIA, ON
19 Feb 2021
I contacted the live chat support and Tanya was a great help both times!
from Creston, BC
19 Feb 2021
This is the second time I've used Baka Mobile for my corporate phone needs. Excellent service both times.
@kjebfrom Oshawa, ON
18 Feb 2021
Dealing with Baka has been amazing. All the reps we spoke to were kind and courteous. Our process to switch was a little more complicated because of a corporate account migration but they explained the process and made sure we knew exactly what to do and what was happening. When I ported my number, they called to make sure I'd receive the text to avoid me being inconvenienced if I missed it. I can't recommend the experience enough. We used the online chat and had to call in multiple times to check on each step of the process (for two numbers) and it was stress-free each and every time with little to no wait. Definitely wish I had done this sooner!
from Oshawa, ON
11 Feb 2021
Very helpful staff in both the live chat and through voice call. Easy online ordering.
from Brampton, ON
10 Feb 2021
Long term customer. Each transaction has been professional and efficient.
from Bowmanville, ON
9 Feb 2021
Nichole was a great help this morning! Thank you for being so patient!
from NORTH BAY, ON
7 Feb 2021
Sooo easy to use the website. My 3rd phone with baka
from Etobicoke, ON
6 Feb 2021
Excellent online shopping expericnce. fast shipping and great customer service
from Bethany, ON
1 Feb 2021
Good experience
from Lindsay, ON
1 Feb 2021
Overall very pleasant experience. Customer service is knowledgeable, and helpful. Great response time as well. Thanks gang.
from Thornhill, ON
1 Feb 2021
Super easy to set up account, including discount link and order new phone (upgrade). Took much less time then I've ever experienced in a store!
from Gananoque, ON
31 Jan 2021
Third time updating smart phone plan and phone with Baka. Appreciate how easy it is to do so.
from Lindsay, ON
30 Jan 2021
Quick and easy to use on line service. Very pleasant experience overall, especially compared to other online shopping experiences.
from SUDBURY, ON
28 Jan 2021
EASY PEASY
from Strathroy, ON
28 Jan 2021
Never had an issue. Been with Baka Long time now.
from Milton, ON
28 Jan 2021
Online experience was seamless, simple and very fast.
from Stoney Creek, ON
27 Jan 2021
John was very helpful with live chat support.
from Carleton Place, ON
27 Jan 2021
Five minutes and its on the way to you. Gotta love it.
from Brampton, ON
27 Jan 2021
I needed to upgrade and was able to do it right from home, it was quick and easy!!
from Lucan, ON
25 Jan 2021
Have been using baka for over 20 yrs and it has always been a great experience.
from Ottawa, ON
25 Jan 2021
Always professional and fast support from Baka staff!
@Spencer5331from Scarborough, ON
25 Jan 2021
I had a previous account with BAKA and OPSEU and was pleased. I'm back!
from Windsor, ON
22 Jan 2021
This was a very easy process and well thought out.
from Toronto, ON
21 Jan 2021
Setting up my account and ordering through the website was a very easy and intuitive process. The only area of improvement would be if you could list which shipping company you use (although I did get this information by calling your helpline).
Overall I'm very pleased with how easy it was to order.
Thank you!
from Ajax, ON
20 Jan 2021
Always helpful and knowledgeable with products
from London, ON
14 Jan 2021
Baka is a great site to search devices and easy to navigate through. Can always find what you want and if you have trouble, the live chat support is great to use. Well knowledgeable and pleasant to deal with.
from Etobicoke, ON
14 Jan 2021
They were very helpful and the web site is very user friendly
from Bowmanville, ON
12 Jan 2021
User friendly
Clear instructions
Time efficient
from North Bay, ON
12 Jan 2021
Very Good Website, Enjoyed using it
from Plainfield, ON
7 Jan 2021
Everyone was very helpful and were able to answer ALL my question in an online chat.
from LION'S HEAD, ON
6 Jan 2021
excellent service every time . Been using Baka for a few years now.
from Kingston, ON
5 Jan 2021
The Live Chat support was very helpful in helping me choose my device upgrade and rate plan. Easy website and I checked out in about 5 minutes with confidence in my device, plan, and accessories!
from Oshawa, ON
5 Jan 2021
I actually consulted with a Baka Rep to assist me with the process of buying a work phone and plan. He was very helpful!
from toronto, ON
5 Jan 2021
Nicole was great!
from Chatsworth, ON
4 Jan 2021
Great service as usual
from Oshawa, ON
3 Jan 2021
Easy online service
from Oshawa, ON
3 Jan 2021
Easy online experience
from Pembroke, ON
30 Dec 2020
The experience was easy, just had to wait for confirmation that I was able to purchase, however, it was quick
from Bowmanville, ON
30 Dec 2020
Easy and fast someone able to chat if needed.
from Mississauga, ON
30 Dec 2020
Joy was very informative, helpful, patient and pleasant!
from Kitchener, ON
29 Dec 2020
The whole process was streamlined. An easy online phone buying experience, in my opinion. Thanks, Baka!
from BELLEVILLE, ON
29 Dec 2020
online and telephone help were extremely helpful and friendly. made my purchase very easy.
from Hamilton, ON
29 Dec 2020
Easy and affordable purchasing of phone! Shipped right to your door step cannot complain
from Scarborough, ON
28 Dec 2020
Excellent on line service from John. Answered my questions. Thank you!
from York, ON
27 Dec 2020
Very easy to navigate
from Burlington, ON
26 Dec 2020
As always purchasing experience is great with Baka.
Hope more phones get stocked up as people snatch up the deals.
from Hamilton, ON
26 Dec 2020
Always good service
from Cavan, ON
26 Dec 2020
Seamless, as always!
from Sault Ste. Marie, ON
26 Dec 2020
I've used Baka for several years now and never disappointed. Great prices and the service is excellent!!!
from mount brydges, ON
26 Dec 2020
anytime i spoke to a representative they were all very friendly and helpful!
from Renfrew, ON
26 Dec 2020
We have purchased from Baka a number of times and have always had excellent service! Will continue to purchase in the years to come.
from Midland, ON
26 Dec 2020
Looking to upgrade my phone but stuck with same plan. Was easy and fast to do.
from Whitby, ON
26 Dec 2020
Easy online navigation. Clear directions. Ratings are helpful. Products are good quality.
from Oshawa, ON
25 Dec 2020
Have been using Baka for over 9 years and keep coming back because of service. Easy to switch plans or upgrade devices.
from Ottawa, ON
24 Dec 2020
I called Baka many times while waiting for prices to drop and for questions about migrating my phone plan. Every representative that helped me was very patient, helpful and knowledgeable.
@MsKarakasisfrom Toronto, ON
23 Dec 2020
I heard about Baka mobile through a colleague and decided to investigate the plans offered. I was drawn to the fact that there was no "Bring -it- Back" attached to the purchase of a new phone. It's been four years since I bought my last iPhone, and WOW have prices gone crazy. Baka had the best phone prices, plan prices (you choose the one best for your budget) and NO BRING IT BACK attached. Easy to use website, online chat and telephone chat made the entire process so easy. I definitely recommend Baka Mobile.
from Burlington, ON
19 Dec 2020
Easy Peasy. The website is easy to navigate and I was able to find what I was looking for. Thank you.
from Sault Ste Marie, ON
14 Dec 2020
Fast and effective!
@Grovaleigh99from Hastings, ON
14 Dec 2020
Easy to navigate through ordering process. Live online chat support is quick and easy too.
from Hamilton, ON
12 Dec 2020
No issues using the site. Great deal through my employer, much better than anyone else could offer. I've used the live chat support in the past with ease.
from Baden, ON
7 Dec 2020
Super helpful and great service
from Thornton, ON
3 Dec 2020
Excellent service.
from Cochrane, ON
1 Dec 2020
Well laid out site and the use of Live Chat Support made my decision much easier. Thank you Dillon.
from Creston, BC
29 Nov 2020
Pretty simple to do and am pleased about this
from Trenton, ON
29 Nov 2020
Very simple and stress free. Simple steps and easy to understand.
from Stouffville, ON
29 Nov 2020
Received reply via email regarding my questions very promptly. Phone was answered immediately, and very helpful customer service rep!
from Sault Ste. Marie, ON
28 Nov 2020
Site was easy to use
from Creston, BC
28 Nov 2020
Pretty easy to do, no problems
from Orleans, ON
28 Nov 2020
Great online experience .
from Etobicoke, ON
28 Nov 2020
It was quick and easy to use i was done in no time
from Mississauga, ON
27 Nov 2020
It was super fast and easy!
from Hamilton, ON
27 Nov 2020
Very pleased with my Baka service. I initially spoke to a couple individuals first, which provided my with a plan and device that was right for my needs. I completed my experience using the website, which was easy to navigate. Thanks again!
from Pickering, ON
27 Nov 2020
Good service! very prompt in responding to customer questions
from Mississauga, ON
27 Nov 2020
I have been ordering from Baka for about twenty years now. Every transaction has been smooth, and trouble free. Thank you Baka, and to the great employees you have.
Regards,
Carlo.
from St.Thomas, ON
27 Nov 2020
Positive experience
from PEMBROKE, ON
27 Nov 2020
Great sales!
from Stirling, ON
26 Nov 2020
This is my 5th phone from Baka. Regardless if I order through the website or over the phone, I am always impressed with the easy of the process and the service. Thank you!
from Thunder Bay, ON
26 Nov 2020
Really easy process ! Glad I didn’t have to go in circles and was able to do it all online !
from Toronto, ON
26 Nov 2020
Well designed and easy to navigate webpage. Purchased a phone through my existing Edvantage account. I had zero issues. My luddite 74-year-old father could have figured it out.
from OSHAWA, ON
25 Nov 2020
I used the Live Chat Support and the response was very quick and helpful.
from TORONTO, ON
25 Nov 2020
simple, intuitive, fast
from Milton, ON
25 Nov 2020
Easy to order online and questions answered instantly on live chat support
from OSHAWA, ON
24 Nov 2020
Always the best prices on phones and plans, reliable product and great customer service. I have been a loyal customer for as long as I can remember and have recommend Baka to countless friends and colleagues.
from Casselman, ON
24 Nov 2020
Fast, effective and easy.
from Mississauga, ON
23 Nov 2020
It was quite easy to browse through the volume of information and options.
from Miramichi, NB
23 Nov 2020
Amazing
from Sault Ste. Marie, ON
23 Nov 2020
Easy to order and excellent pricing!
from Cobourg, ON
23 Nov 2020
Ordering was so easy!
from MISSISSAUGA, ON
22 Nov 2020
Baka made it easy to navigate through the site. Great prices as well.
Thanks
from Kanata, ON
22 Nov 2020
Ive ordered several phones from Baka and i have never been disappointed by their shipping times (SO FAST), customer service (everyone is SO pleasant and understanding, and helpful) and prices
from Sarnia, ON
21 Nov 2020
I like the new look and feel of the online store
from Hanover, ON
20 Nov 2020
I’ve bought many many phones from baka and have always had an excellent experience
from Etobicoke, ON
19 Nov 2020
Love the Baka experience. The online is easy to use to buy phones and when I am in the store, the staff members are amazing. They never make you feel like you are bothering them to help you select phones etc.
from Guelph, ON
19 Nov 2020
This was perfect, fast and easy. Thank you for updating your site.
from Edmonton, AB
16 Nov 2020
Needed to call to confirm if old sim card would work in new phone, wait was short answer was fast. Appreciate quick service, now to get the new phone and see how the rest of the process plays out, so far so good!
from Langley, BC
16 Nov 2020
I found it to be very easy to navigate following step by step. This made it quick to finalize the whole process.
from Val-d'Or, QC
16 Nov 2020
tout a bien été. très facile de commander
from Janetville, ON
16 Nov 2020
Always good service and products
from Zurich, ON
14 Nov 2020
Everything went smoothly so far. Looking forward to delivery of new phone.
from Oshawa, ON
13 Nov 2020
Upgraded my hardware and plan with no issues. Very easy to use website.
from Hiawatha, ON
13 Nov 2020
Online site very easy to use for upgrading the devices and plans. Year after year I keep coming back to Baka for the reasonable prices and great user/customer service experiences.
from Guelph, ON
12 Nov 2020
Such an easy way to upgrade a device. I have lost count how many upgrades I've made for my family using Baka. Excellent service every time.
from Pickering, ON
12 Nov 2020
Quick and Easy will see how long it arrives.
Service been good through the years with OPSEU Baka
from Guelph, ON
11 Nov 2020
Ordered two new phones. Ordering was fast and straightforward. Plan and phone descriptions easy to navigate and understand
@Gam_Ownerfrom Pickering, ON
10 Nov 2020
I have ordered from Baka many times in the past, and the redesigned website and order process was very user friendly. Before, I would sometimes have problems ordering, but this time it was a very smooth and easy process.
from Welland, ON
10 Nov 2020
The online chat team was very helpful during the whole process of switching phone plans and upgrading to a new phone.
from St. Thomas, ON
8 Nov 2020
Easy to follow . Thank you
from Caledonia, ON
7 Nov 2020
Great Job New Setup Service, easy and no issues at all!!
@shahinallardfrom Mississauga, ON
5 Nov 2020
I have been a Baka customer for years and love the great customer support!
from Oro-Medonte, ON
5 Nov 2020
The new site is easy to use.
from Bradford, ON
5 Nov 2020
I've been using Baka for years now and have never had a problem.
from Owen sound, ON
4 Nov 2020
Live Chat Support Tanya was very helpful and patient
from Kemptville, ON
3 Nov 2020
excellent website. received good information from Live chat. This is the 5th phone I have purchased through BAKA
from Windsor, ON
2 Nov 2020
Upgrading my phone online and finding the phone I want was so easy! Couldn't have been any easier.
from Delta, BC
2 Nov 2020
I have called Baka on 2 separate occasions within the past 2 days and have received excellent support both times.
from Sault Ste Marie, ON
2 Nov 2020
This site is fantastic to navigate. Literally 5 minutes, the entire process, and done!
from Newmarket, ON
1 Nov 2020
Smooth transaction.
from Southwold, ON
31 Oct 2020
always successful getting any answers to my questions, easy to work my way through the website!
from Whitby, ON
30 Oct 2020
I have been a happy customer with Baka for many, many years
from Toronto, ON
30 Oct 2020
this is the second time i've purchased from BAKA and it's been a good experience both times
from Concord, ON
30 Oct 2020
Your customer service is second to none! I started ordering phones in September with minimal training. Debbie, Nelia, and Lisa are truly awesome! They are very patient and understanding and have attention to detail when I have made errors! They are keepers!
from SHELBURNE, ON
29 Oct 2020
Dealing with Nicole in customer service was great. She responded to my emails promptly and was able to help me get my service moved over and our new phones ordered.
from Pickering, ON
29 Oct 2020
Easy to follow and view my options!
from Norwood, ON
29 Oct 2020
Had a great experience, easy to shop online. Spoke w agents both on the phone and via email and everyone was very helpful.
from Mississauga, ON