Reviews: What People Are Saying About Baka Mobile
Have you bought from Baka Mobile before? Please share your experience and write a user review.
Users gave Baka Mobile an average score of 4.7 out of 5 Stars based on 901 reviews.
All reviews are the opinions of the user who submitted them. Baka does not necessarily endorse these reviews. If you click a user name, you will be leaving the Baka website to visit that user's profile. Baka does not control, nor is it responsible for content posted on user profiles.
from Scarborough, ON
16 May 2018
great service. fast and easy
from London, ON
16 May 2018
Nice and easy. Upgraded in minutes.
from Markham, ON
14 May 2018
Excellent hassle free online order!
Never had a problem ordering online.
from markham, ON
10 May 2018
very competitive pricing for EPP pricing compared to other retailers offering EPP.
from London, ON
5 May 2018
Great Plan, and easy as it gets to order!
from Sault Ste. Marie, ON
2 May 2018
Customer service is great and website is easy to navigate.
from Cambridge, ON
2 May 2018
great service both online and on the phone, no issues so far and this is my third phone aquisition
from Tiverton, ON
1 May 2018
Easy to move through the website.
from niagara falls, ON
30 Apr 2018
people on phone very helpfull
from Whitby, ON
24 Apr 2018
Great,easy ,and fast
23 Apr 2018
Easy on-line experience
from Bowmanville, ON
23 Apr 2018
Great buying experience.
from hamilton, ON
23 Apr 2018
very straight forward.
from Mississauga, ON
20 Apr 2018
I've been a customer for a number of years never had an issue.
from Cambridge, ON
19 Apr 2018
We bought a phone. Weeeee! What more can I say. Easier to deal with Baka than EVER going into a Bell store.
from Hamilton, ON
19 Apr 2018
Great costumer service, they helped me with ALL my questions
from London, ON
18 Apr 2018
I used the contact us for questions and had good answers. I was able to find excellent product selection on line and ordered on line. Pricing is excellent. Even the selection of phone cases was great!
from Mississauga, ON
17 Apr 2018
The web page is friendly and the process is easy and fast.
from Oakville, ON
16 Apr 2018
Online experience was good but disappointing because I was unable to get the phone I wanted.
from Bowmanville, ON
12 Apr 2018
easy to use
from Wallaceburg, ON
11 Apr 2018
Excellent !!!!!...Thank you!!!...Very knowledgeable staff to deal with for ordering assistance!!!
from Matheson, ON
7 Apr 2018
Very simple process. Can’t wait to get my new phone!
from London, ON
6 Apr 2018
I'm an existing customer looking for a new phone as my old one is no longer reliable. I'm not a big fan of change or technology but the Baka staff - both online and over the phone - were extremely friendly, patient & helpful! The wait times were minimal to reach a customer service rep and they answered my questions / gave advise in a clear and concise manner. Would definitely recommend!!
from Oakville, ON
5 Apr 2018
Great site.
from Scarborough, ON
5 Apr 2018
Online experience was quite easy.
from Sunderland, ON
4 Apr 2018
used the Baka website to upgrade my phone, very easy to use, no complaints!
from Toronto, ON
2 Apr 2018
It was very fast and easy to order.
from Guelph, ON
31 Mar 2018
Love the online ordering process. Super easy, super fast.
from London, ON
31 Mar 2018
Easy to use online order system
from Brampton, ON
30 Mar 2018
online support and service is excellent, highly recommended
from Sault Ste Marie, ON
29 Mar 2018
I was interested in upgrading my current device with Baka Mobile and I had some questions to ask before ordering. I emailed a Baka representative and got a response in less than 10 minutes. The service was quick and helpful!
from Woodbridge, ON
28 Mar 2018
Super easy to order phone online. Everything laid out clearly and simple to choose. Have ordered for years from Baka online.
from Tecumseh, ON
28 Mar 2018
I have been a costumer of Baka Mobile +6 yrs, have bought 9 phones and plans, have NEVER had a bad experience and this time was no different. I try each time to find a better deal elsewhere but never any luck.
from Brantford, ON
27 Mar 2018
Great pricing and easily navigable website. Thank you
from Scarborough, ON
27 Mar 2018
excellent service
from Kanata, ON
26 Mar 2018
it was very easy to upgrade my device on-line.
from Toronto, ON
24 Mar 2018
The purchase process on Baka mobile was very user-friendly and it was very clear throughout the purchasing process.
from Coldwater, ON
23 Mar 2018
Quick and easy.
from St.Thomas, ON
22 Mar 2018
Second year in a row getting a phone through baka! So pleased I've brought over several customers and recommend this to all
from Newmarket, ON
20 Mar 2018
WIthin minutes of placing an upgrade eligibility request, I received a phone call from a specialists, who provided me with the information. Great service thanks!
from Bowmanville, ON
19 Mar 2018
Online ordering was intuitive and did not give me any problems.
from Brockville, ON
19 Mar 2018
Just upgraded my Samsung S4..Very easy to do and follow..Been with BAKA for 16 yrs never an issue. *****
from Bradford, ON
19 Mar 2018
Very easy to use online site.
from Ontario
16 Mar 2018
The Corporate plan has evolved with the times. Previously, the maximum data available on the EPP was 3GB, which, by todays standards isn't much. Now at 5GB, it's better, but not quite there yet since I do a lot of streaming music, podcasts etc. (Note, that this is more of a Bell component).
The Baka site has evolved as well, this process to upgrade my phone and select a plan was...seamless, as it should be.
I'm a satisfied customer and will recommend baka to friends, family and colleagues.
from Georgetown, ON
14 Mar 2018
Upgraded my phone online. Always a great experience!
from Sudbury, ON
14 Mar 2018
Used Baka for years...great. Service
from Hamilton, ON
14 Mar 2018
this is my third phone plan with Baka, always so simple and easy. The phone ships fast & we have had no issues. Always a pleasure.
from Bowmanville, ON
14 Mar 2018
Very good experience so far, easy to navigate the options and fill out forms
from Etobicoke, ON
13 Mar 2018
Online is easy but I had to keep starting and stopping as I didn't have enough information. A guide to upgrades and what information I should have handy before I start would be good.
from Peterborough, ON
12 Mar 2018
Baka is always great to work with!
from Simcoe, ON
9 Mar 2018
Always above superior customer service.
Excellent products with extremely fast delivery.
Always recommend Baka Mobile.
from Stoney Creek, ON
9 Mar 2018
Dealt with baka in the past always a great experience, website is user friendly , shipping is always fast and there customer service team is always helpful and knowledgeable.
Cheers Baka
from Burlington, ON
25 Feb 2018
Another great experience from Baka Mobile!
from Etobicoke, ON
23 Feb 2018
Seamless and easy transaction. Great customer service on the phone as well!
from Pefferlaw, ON
22 Feb 2018
Easy to navigate
from Mississauga, ON
20 Feb 2018
was easy selecting our phones online - this is the 3rd time ordered with Baka - customer services is also excellent
from Milton, ON
20 Feb 2018
Great Site.
from Courtice, ON
16 Feb 2018
Easiest site to order upgrade :)
from belleville, ON
15 Feb 2018
I had a few questions from the online site, phoned the 1-800 number, was connected almost immediately. they were extremely helpful.
from Langley, BC
15 Feb 2018
Very easy - straightforward process!
from Guelph, ON
14 Feb 2018
Great Online System
from Toronto, ON
12 Feb 2018
It is very easy to order online and Baka has always been very helpful. I have been using Baka whenever I need phone or upgrade for last 15 years.
from Fenelon Falls, ON
12 Feb 2018
All of our dealings with Baka Mobile haversion been excellent. Easy to order online or if you need to speak to a representative, they are friendly and knowledgeable. A pleasure to deal with. Thanks
from Stittsville, ON
12 Feb 2018
Customer Service was very polite and patient and of course helpful.
from Markham, ON
10 Feb 2018
Your website is very user friendly!
from Pickering, ON
8 Feb 2018
Nice and easy online ordering
from Arnprior, ON
28 Jan 2018
Really user friendly experience!
from Mississauga, ON
27 Jan 2018
Love BAKA
from Oakville, ON
23 Jan 2018
Very user friendly site.
from Hamilton, ON
22 Jan 2018
fast, easy & reliable
from Pickering, ON
22 Jan 2018
Website easy to use
from North Bay, ON
22 Jan 2018
Always easy to navigate the site, and the options are great.
from London, ON
21 Jan 2018
Upgrading my device with my existing plan was quick and easy!
from Ottawa, ON
20 Jan 2018
Super easy online interaction.
from Bowmanville, ON
18 Jan 2018
easy to use and great selection.
from Ottawa, ON
14 Jan 2018
Works exactly like it should.
from Kitchener, ON
13 Jan 2018
I have been dealing with Baka for over 8 years and I always find them to be fast and courteous. We have purchased several phones and plans from them. Always competitive.
11 Jan 2018
I called before ordering and was given amazing service, Tyler answered all of my questions and went above and beyond to make sure I had all the information. The website was very easy to use and exceptionally clear and straight forward!
from Windsor, ON
5 Jan 2018
Excellent customer service, talked me through the whole thing!
from Brampton, ON
5 Jan 2018
Great online set-up!
from Whitby, ON
5 Jan 2018
Easy to follow on line instructions.
from Stouffville, ON
5 Jan 2018
Quick and easy!
from Guelph, ON
5 Jan 2018
Online order process was super easy to navigate, can't wait to get my new phone
from Sudbury, ON
4 Jan 2018
easy to register and create new account
from Garson, ON
3 Jan 2018
the web site is easy navigate and i finished my order with ease.
from HASTINGS, ON
3 Jan 2018
Even an old, electronically challenged guy like me, could wade through the website easily
from Guelph, ON
29 Dec 2017
Excellent and user friendly...great deals too !!
from Thorold, ON
28 Dec 2017
The online service was fast and efficient and any question I had were answered quickly by Nicole. My only issue was actually getting the phone I wanted when they were on sale as they were Temporarily Out of Stock - but I managed to get it!
from Georgetown, ON
27 Dec 2017
Great customer service!
from Orangeville, ON
27 Dec 2017
Baka has always given me great customer service. Your plans and prices are great as well. Thank you! Alex Murray. Elementary School Teacher.
from Brampton, ON
27 Dec 2017
Always a pleasure dealing with Daniel. Very helpful and informative. He processed my upgrade right away and helped with changing my rate plan.
from Stoney Creek, ON
26 Dec 2017
The website is easy to use and fast!
from Cornwall, ON
26 Dec 2017
Easy to order and great service!
from ottawa, ON
26 Dec 2017
online interface was managable
from ON
25 Dec 2017
I have been a Baka customer for almost 25 years. I have never had a problem with either their sales or service teams. Any issues with a device are promptly and professionally dealt with. Their staff are courteous and knowledgeable. They are the best at what they do.
from Unknown
24 Dec 2017
I was very impressed with the deal and the simplicity of the website. There was a lot of work to place an order, work that I don't think is necessary.
from Woodstock, ON
22 Dec 2017
So simple and easy to use. Took me 2 minutes to order a new phone.
from Woodstock, ON
22 Dec 2017
Best customer service ever when calling or online!
from London, ON
22 Dec 2017
This was a very easy and quick process and I definitely appreciated that as I am not computer inclined :)
from Newmarket, ON
22 Dec 2017
Wonderful to deal with. Always offer competitive pricing
from MONTRÉAL, QC
21 Dec 2017
Très bien, bon service.
from Odessa, ON
21 Dec 2017
Great experience so far!
from Midland, ON
21 Dec 2017
Very friendly phone staff. I will use Baka againg for my next phone!
from Nepean, ON
21 Dec 2017
As expected, pretty quick and easy
from London, ON
21 Dec 2017
Fast and easy
from Durham Bridge, NB
20 Dec 2017
Debbie at Corporate was wonderfully helpful.
from ottawa, ON
19 Dec 2017
Very easy to upgrade my phone and account.
Have dealt with baka for almost 10 years and never have had issues!
from London, ON
17 Dec 2017
Easy!
from Barrie, ON
17 Dec 2017
Always great service
from Edmonton, AB
16 Dec 2017
:)
from Kitchener, ON
16 Dec 2017
Been with Baka for 15 years, great service, easy to use website which makes the whole ordering experience very easy.
from Carp, ON
15 Dec 2017
Easy to use website for shopping and placing the order.
from Owen Sound, ON
15 Dec 2017
Really easy to use the online ordering form, Great price and great contract for an OPSEU member
from Pickering, ON
15 Dec 2017
The customer service provided by Ann at BAKA was an absolutely fantastic experience and was a breeze to complete with her great patience with a computer dino like myself.
@foferzfrom Toronto, ON
15 Dec 2017
Always a pleasure dealing with Baka. Helpful every time I have to renew my phone. :)
from Barrie, ON
15 Dec 2017
Easy to do and quick response from baka
from Stoney Creek, ON
9 Dec 2017
Simple. Fast.
from Toronto, ON
8 Dec 2017
Smooth, as usual. I have been with BAKA Mobile for many years.
from Waterloo, ON
8 Dec 2017
This was very easy and intuitive to navigate through my purchase.
from Roseneath, ON
8 Dec 2017
Easy to use and sign up for.
from St-Hubert, QC
7 Dec 2017
easy when you read english
from Hillsdale, ON
6 Dec 2017
Good website, fairly easy to use!!
from St Thomas, ON
6 Dec 2017
Took a while to finish the order but with the security concerns now a days it is well worth it.
from Toronto, ON
2 Dec 2017
The website was easy to navigate and easy to fill out all the necessary information needed. Customer service was great when I did have a few questions - didn't have an automated machine or have to wait.
from Toronto
1 Dec 2017
Prompt courteous service.
from St- Hubert, QC
1 Dec 2017
Quand tu es un peux débrouillard très facile a utiliser
from Barrie, ON
1 Dec 2017
The Baka Rep Ann W-D was very helpful walking me through the ordering process
from Milton, ON
30 Nov 2017
Your website is easy to use. Thanks.
from Ontario
30 Nov 2017
Can't get much easier than this... Good on you Baka...
from Toronto, ON
27 Nov 2017
Easy, fast, simple, good experience
from Owen Sound, Ont
27 Nov 2017
Excellent service, everyone I talked to was so helpful! I talked to people both on the phone and the online chat, I’ll be back when it’s time for another upgrade and will recommend Baka to other people.
from Mississauga, ON
25 Nov 2017
I have ordered from Baka many, many times over the years, and I have never had any problems what so ever. Always friendly, excellent customer service,
from oshawa, ON
25 Nov 2017
Amazing fast and easy to use
25 Nov 2017
Really easy step by step process, just missing the details on creating a shareable plan.
from Hanmer, ON
25 Nov 2017
Super easy to purchase phone, plan, and accessories. Looking forward to using my new iPhone 7!
from Pickering, ON
24 Nov 2017
Easy to navigate
from Courtice, ON
24 Nov 2017
Bakes website is always easy to navigate with no surprises.
from BRAMPTON, ON
24 Nov 2017
WEBSITE IS EASY TO USE
from Oshawa, ON
24 Nov 2017
Easy to order!
from Whitby, ON
24 Nov 2017
First time ordering, easy process.
from mount hope, ON
24 Nov 2017
great service, great customer sevice, great pricing, great plans!
from Belleville, ON
24 Nov 2017
Ordered 4 phones online and it was seamless! Efficiently takes you through device selection, plan selection and accessories. I had made a mistake and was easily able to amend my order without having to input all the details over again. responses to my emails were also quick and professional. Thanks
from Whitby, ON
24 Nov 2017
My experience with Baka today and previously has been awesome.
from Belleville, ON
24 Nov 2017
Great experience dealing with baka. Website is very easy to navigate and straight forward.
from Stoney Creek, ON
23 Nov 2017
Baka customer service is excellent!
from Hamilton, ON
23 Nov 2017
very user friendly and easy to use. The process tokk minutes
from Toronto, ON
23 Nov 2017
Just wanted to say what a seamless experience I had upgrading my phone with Ann WD! She walked me through the process and was done in minutes! Thanks Ann and keep up the great work!
John
@Markymark913inTOfrom Toronto, ON
23 Nov 2017
I was disappointed that the sale on iPhones didn't start until today, but still glad it did. Saved a bundle and even tho the lines were busy for a long time, I did get through and had all my questions about the upgrade answered as I was typing in my order.
from Scarborough, ON
23 Nov 2017
User friendly and details available
from Fergus, ON
22 Nov 2017
Great corporate prices and fantastic selection of Google Pixel 2's
from Bayfield, ON
22 Nov 2017
Always the very best service! Keeps me coming back!!
from Hillsburgh, ON
21 Nov 2017
phone came right to my door in a timely manner! loved it!!! packaged so nicely!
from Calgary, AB
21 Nov 2017
Process was concise and easy to use
from Barrie, ON
21 Nov 2017
I typically order over the phone, with a great experience! This is my first time ordering online without talking to a rep. It was very easy - Hopefully it ends well!
from Niagara on the Lake, ON
20 Nov 2017
Easy to follow instructions
20 Nov 2017
I keep coming back because Baka makes it so simple to do...thanks!
from Cambridge, ON
14 Nov 2017
Many steps but simple process
from Mississauga, ON
14 Nov 2017
Great customer service and prompt online support.
10 Nov 2017
Everything was there! Live chat with John was fast and efficient. John guided me through and I got my order in a few minutes. Kudos!
from Courtice, ON
9 Nov 2017
Helpful and friendly customer service.
from Garson, ON
7 Nov 2017
Easy to deal with whether online or over the phone.
from Val Therese, ON
4 Nov 2017
Very simple no question unanswered much easier then the store
from St. Catharines, ON
2 Nov 2017
The order process was pretty user friendly. I was just a little frustrated with how quickly prices can change without notice. A phone went from $0 to $189 in a day with no advance notice, and I would have ordered if I knew that was going to happen. I know they have a note that prices could change but it is still frustrating when it happens and is a large difference like that.
2 Nov 2017
The 1-888 number was very helpful and everyone was extremely kind and easy to work with.
from Grimsby, ON
1 Nov 2017
I HAVE BEEN ORDERING FROM BAKA SINCE I HAVE OWNED A CELL PHONE. ALWAYS EASY, SMOOTH AND STRAIGHT FORWARD. THANK YOU BAKA
from St Catharines, ON
29 Oct 2017
quick and easy
from WOODBRIDGE, ON
29 Oct 2017
EASY ONLINE ORDERING
from North York, ON
25 Oct 2017
Very easy and hassle free
from TORONTO, ON
24 Oct 2017
Very good, I also used Live Chat Support and Katherine was very helpful. Good Customer Service.
Thank you
from Lindsay
24 Oct 2017
Excellent customer service.
from Pickering, ON
24 Oct 2017
very user friendly ordering system. took me step by step with ease
from Woodbridge, ON
20 Oct 2017
Always very helpful and professional.
from Toronto, ON
20 Oct 2017
excellent service from Kris today - exceptionally helpful and patient
from Toronto, ON
20 Oct 2017
Very very pleased with the service from Ann | Corporate Client Support Representative with BAKA. She was patient and was able to get me sorted out quickly and efficiently.
from Toronto, ON
17 Oct 2017
Efficient - Easy to navigate
from Milton, ON
15 Oct 2017
Not sure how many phones I've bought thru. Baka but as always, it is very easy to find the information needed and move thru. the shopping process to checkout!
from North Bay, ON
12 Oct 2017
Ordering online from BAKA was amazingly easy...thank you BAKA
from Peterborough, ON
10 Oct 2017
Easy to navigate. Selection is laid out nicely for viewing.
from Whitby, ON
10 Oct 2017
The selection of accessories is not very user friendly
from Scarborough, ON
10 Oct 2017
Super fast and easy Thank you
from Stirling, ON
10 Oct 2017
I was eligible for an upgrade and navigating through the website was easy to order my new smartphone. Thanks Baka!
from Peterborough, ON
6 Oct 2017
Incredibly fast and reliable service. My new number was set up before lunch the day after I placed the order, and my phone arrived within 1 business day.
from Sarnia, ON
5 Oct 2017
loved using the chat while working on my order. Needed clarification on 2 points and Nicole was very helpful. Thanks
from Bowmanville, ON
2 Oct 2017
Excellent service
from Oshawa, ON
30 Sep 2017
First time switching mobile carrier and it was straight forward and any questions I had were quickly answered by the friendly and helpful staff when I called. I was never on hold and was assisted right away. The rates and data included was exceptional.
from Toronto, ON
29 Sep 2017
great customer service. The customer service line walked me through the process very quickly and efficiently.
from Oakville, ON
28 Sep 2017
User friendly site.
from Edmonton, AB
25 Sep 2017
really easy to do , took 3 minutes .
from Mississauga, ON
25 Sep 2017
Awesome!
from Brooklin, ON
25 Sep 2017
Five star service again!
Great 2yr plan with LG G6.
Ordered a phone for my son. Due to the plan I was on, they worked with me to have the phone billed separately.
Phone was shipped within 24hrs.
Porting the number was seamless - change of port date was done immediately.
Thanks again.
from Wasaga Beach, ON
21 Sep 2017
Super Easy!
from Ontario
21 Sep 2017
Customer Experience was great! Ordering online was easy!
from Etobicoke, ON
19 Sep 2017
Awesome ANN! very helpful
from Milton, ON
18 Sep 2017
Online order was a bit longer than expected and sometimes little complicated, but quick call to Baka representative has explained all inquiries professionally and helpfully.
from Sherkston, ON
18 Sep 2017
VERY USER FRIENDLY AND SUPER FAST AND EASY TO USE!
from Janetville, ON
13 Sep 2017
Got lost making choices, called the 800 number and the lady pointed me in the correct direction and everything was very easy.
Thank you.
from Newmarket, ON
13 Sep 2017
Set up a family member and was able to transfer them from their old company to baka online and it was quick and easy! with great affordable rates!
from Toronto, ON
13 Sep 2017
I desperately needed a new phone as I had damaged my exisiting iPhone in the rain. The site was easy to use as I ordered a hardware upgrade. The instructions were easy to follow and I felt confident that I was inputting the information correctly.
from St. Catharines, ON
10 Sep 2017
Very easy to navigate and order through the BAKA Web site!
9 Sep 2017
Upgraded my Samsung Galaxy Note 2 for Note; renewed commitment for 24 months with premium plan then order new promo package Note 8 with charger and memory. Also added new NFC capable SIMM and VIP plan. Awesome!
from London, ON
8 Sep 2017
Always great deals and easy to navigate the website!
from Richmond Hill, ON
8 Sep 2017
Great process. Staff are amazing! Process is amazing.
from Georgetown, ON
8 Sep 2017
quite easy
from London, ON
6 Sep 2017
very efficient
from Etobicoke, ON
1 Sep 2017
Online is great so are staff
from Bowmanville, ON
31 Aug 2017
Easy transaction, and great help on the phone as well
from Courtice, ON
30 Aug 2017
Friendly and helpful service.
from Dundas, ON
29 Aug 2017
Very straight forward process!
from Bolton, ON
29 Aug 2017
The upgrade portion of the website was very easy to use.
from Nepean, ON
28 Aug 2017
Baka's website is easy to navigate. They have all the newest smart phones and great deals. Online customer service is great. Just upgraded my third phone. Thank you.
from Etobicoke, ON
24 Aug 2017
Great service Knowledgeable staff, would not think twice about doing business with Baka again. Thanks for all your help!
24 Aug 2017
A great online experience, efficient and intuitive
from Mattawa, ON
18 Aug 2017
Have been with Baka for many years, service is great, hope it continues!
from North Bay, ON
17 Aug 2017
Many good options and features and well priced
from stoney creek, ON
17 Aug 2017
Great pricing, and service. Easy to use website. Very happy with Baka
from Ottawa, ON
17 Aug 2017
Easy website to use
from BRAMPTON, ON
16 Aug 2017
Prompt Service!
14 Aug 2017
The only thing I would have liked is for the customer service to be able to give me opinions/knowledge about specific phones, when I called I was told they aren't a sales rep for each company they do not know. Online is easy to follow if you know about cell phones and which one is best for you!
from Kitchener, ON
14 Aug 2017
The online ordering process went smoothly.
from Mississauga, ON
13 Aug 2017
It was easy, efficient and fast service dealing with Baka!
from Bowmanville, ON
11 Aug 2017
ordering an upgrade to a phone on my plan was quick and easy.
from Tiverton, ON
11 Aug 2017
step by step instructions made easy to order.
from Mississauga, Ontario
8 Aug 2017
I recently worked with Daniel at Baka to transition my work cellphone number to a consumer account. The service was great and everything when off without a hitch. The clear and specific details about what was needed were very helpful.
from Brampton, ON
7 Aug 2017
Quick and easy
from Etobicoke, ON
5 Aug 2017
Very Smooth
from Toronto, ON
2 Aug 2017
I broke my phone, BAKA helped me deal with Bell, then when I messed up my order, again BAKA helped me place my order step by step. Im very appreciative, wish I had taken down the name of the two employees
from Bowmanville ON
28 Jul 2017
Started to process the order online, didn't have an 8yr old kid nearby to explain terminology. Called Baka and spoke to a helpful, friendly young lady (not 8yrs old) and she calmed me to the point where I could blindly order a new phone. 15 pages of legal terms and conditions is a bit much but we have no choice really.
from NIAGARA FALLS, ON
26 Jul 2017
PROFESSIONALS
from Peterborough, ON
24 Jul 2017
Baka's customer service has been great to date.
Their online ordering forms are well-organized and intuitive.
from St.Catharines, ON
20 Jul 2017
Online order seamless and simple.Great service
from Bracebridge, ON
20 Jul 2017
Very fast and easy upgrade process.
from Markham, ON
19 Jul 2017
Very good to deal with, .
from Toronto, ON
18 Jul 2017
Easy and fast
from Pickering, ON
18 Jul 2017
Fast process for upgrading the device.
It would be nice if more devices options were available.
from Muskoka
17 Jul 2017
Been with Baka for over 10 years with no real issues that could not be resolved. Just made another purchase recently.
from Scarborough, ON
16 Jul 2017
5 star online experience with Baka Mobile, Thank you Very Much Everyone and Take Good Care.
from sarnia, ON
15 Jul 2017
very friendly and helpful
from Hawkesbury, ON
14 Jul 2017
This is the 4th phone I have bought from Baka since I get great rates through my union. Shipping is fast, prices are great. I will buy from them in the future.
from london, ON
7 Jul 2017
After having difficulty navigating the process a live agent helped me through it!!
from Toronto, ON
5 Jul 2017
easy to sign up
from Markham, ON
5 Jul 2017
I had an excellent experience in using Baka Mobile's service. Thank you!
from Peterborough, ON
5 Jul 2017
Easy
from Scarborough, ON
5 Jul 2017
so quick and easy to use the online tool
from Toronto, ON
5 Jul 2017
Excellent service all around.
Thank you
3 Jul 2017
Great online ordering experience !!!
from Mississauga, ON
27 Jun 2017
Baka Service is second to none!!! The Corporate staff are amazing.
from Dorchester, ON
26 Jun 2017
Very happy with the customer service i've had on the phone and on the live chat support. Just awaiting the arrival of our new phones!
from Plainfield, ON
26 Jun 2017
Have used this service for purchasing new phones and absolutely love the discounts that I receive! Couldn't be happier! Customer service is very helpful as well!
from Caledon East, ON
26 Jun 2017
delivery has always been prompt and customer service has been very good.
from Calabogie, Ontario, ON
26 Jun 2017
Very easy to contact and very knowledgeable with products and able to provide quick and accurate answers to all my questions.
from Brights Grove, ON
22 Jun 2017
baka customer service staff have been excellent
from London, ON
21 Jun 2017
easy to use site-excellent value
from Georgetown, ON
21 Jun 2017
Easy to follow. I had a few extra questions and contacted them by phone and was able to have al questions answered quickly.
from Pickering, ON
21 Jun 2017
I've been with Baka for over 7 years.. it's so nice to work with a straight forward website and I can always quickly get in touch with a representative if I have questions. Very happy with Baka.
from Campbellford, ON
20 Jun 2017
Easy to use
from Erinsville, ON
20 Jun 2017
Great service
from Toronto, ON
20 Jun 2017
easy online order
from ON
20 Jun 2017
Straight forward
from Pickering, ON
20 Jun 2017
had one quick question before confirming my order and the person I spoke to was a great help.
from Woodbridge, ON
19 Jun 2017
fast and easy process
from Etobicoke, ON
17 Jun 2017
very easy to use
from Snow Road Station, ON
17 Jun 2017
very user friendly
from Courtice, ON
16 Jun 2017
amazing online experience through simplicity
13 Jun 2017
Super easy to upgrade hardware online!
from Hamilton, ON
13 Jun 2017
This is, I believe, my third phone from Baka. I've never had any issues, or problems with my phones; or Baka.
from Markham, ON
12 Jun 2017
Baka Mobile has always provided the best service.
from Oshawa, ON
12 Jun 2017
Amazing Service
from Cambridge, ON
9 Jun 2017
For a technologically challenged individual, I was able to navigate through the entire process with ease Thank you!
from Simcoe, ON
7 Jun 2017
good very helpful on the chat line
from Pickering, ON
6 Jun 2017
Very easy to navigate the system. Lots of information about all packages available. Goo customer service.
from newcastle, ON
6 Jun 2017
Very well thought out online ordering process. Extremely efficient and easy to use.
from Bradford, ON
1 Jun 2017
Smooth
from Stoney Creek, ON
31 May 2017
Great on-line experience - very clear information and steps!
from Etobicoke, ON
29 May 2017
Very Good. The pickup option is outstanding, and one I have used often
from St. Catharines, ON
29 May 2017
I spoke with Victoria on the phone and she was a great help! She is an amazing customer service rep and the company is lucky to have her. She was patient and kind and helped me for far longer than I probably deserved.
Thank you for bringing back customer service!
from Ingleside, ON
25 May 2017
Quick & convenient, no problems ordering from the website. We'll see how quickly everything gets processed.
from Bowmanville, ON
25 May 2017
Excellent service
from Bowmanville, ON
19 May 2017
Excellent ordering so easy
from Pickering, ON
18 May 2017
Called to clarify few items on the web order and found it very helpful. Person walked me through some of the screens to ensure no errors in ordering. Thanks. I hope delivery and setup would be as easier as ordering.
from Cobden, ON
17 May 2017
ALWAYS QUICK CURTIOUS AND PROFESSIONAL!!
from Wasaga Beach, ON
17 May 2017
The service was easy to use.
from Mississauga, ON
16 May 2017
This ordering system is great. It's simple to navigate and as a corporate customer I love the saved address dropdown.
from Verona, ON
16 May 2017
Excellent customer service for all of my questions and easy to use website for placing orders.
from Sudbury, ON
15 May 2017
thank you. all my questions have been answered professionnally and in a timely manner. I have gotten all the help I needed when needed it. You have awsome statf
from Oakville, ON
15 May 2017
Easy Site to use.
from Chatham, ON
13 May 2017
simple and quick
from Bayfield, ON
8 May 2017
Baka has always been fast, friendly and very professional! They try hard to get you the very best.
from north bay, ON
8 May 2017
Online chat support made the order super easy and Kelsey was excellent...even when I was finished ordering she answered further questions on transferring old SIM cards etc...great service and a great price...thanks guys!
from Pickering, ON
8 May 2017
Debbie was awesome - really appreciated her help!
from Edmonton, AB
6 May 2017
Process was quick and seamless
from Barrie, ON
5 May 2017
No problems very easy
from Cambridge, ON
5 May 2017
Great Work People. Saved a Ton of Time
from kingston, ON
2 May 2017
I called the Help Line to verify my cart prior to placing my order. I was pleasantly surprised at the hours of customer service and the quick, pleasant and friendly service I received! It made the process so simple and stress free
from Mississauga, ON
29 Apr 2017
Yours reps were really helpful, they were a joy to deal witrh
from Lindsay, ON
28 Apr 2017
It's so easy to find what you need on the website, and the staff are terrific and helpful when dealing with them directly.
from Oakville, ON
27 Apr 2017
Like this site. Easy to follow.
from Bowmanville, ON
26 Apr 2017
Easy user friendly. As well as extremely helpful when I called in.
from Hastings, ON
26 Apr 2017
Excellent help each time I phoned.
Very helpful
from windsor, ON
25 Apr 2017
easy to fill out
from toronto, ON
25 Apr 2017
easy to use
from Pickering, ON
25 Apr 2017
User friendly
25 Apr 2017
Very user-friendly system, upgrading my device and switching plans was easy to do and took only 15 minutes from start to finish.
from Pickering, ON
25 Apr 2017
user friendly website
from Darlington, ON
25 Apr 2017
I appreciate the support of Baka customer service. They answered my questions less than 10 minutes.
from North York, ON
24 Apr 2017
straight forward
from Wasaga Beach, ON
24 Apr 2017
Always like dealing with Bake great service
24 Apr 2017
Had a few questions about ungrading phone, SIM cards and shipping inactive vs active. So helpful in live chat. Made ordering super easy.
from Mississauga, ON
17 Apr 2017
Very user friendly site. Thank you
from Courtice, ON
17 Apr 2017
The online system was straightforward and easy.
from Bradford, ON
17 Apr 2017
Every easy and fast to use the online service.
from Mississauga, ON
16 Apr 2017
Very easy to use.
from North York, ON
16 Apr 2017
Website is user-friendly.
When I contacted Baka, they were also very helpful.
from Newcastle, ON
14 Apr 2017
I have dealt with Baka for several years now and NEVER disappointed!!
from Brampton, ON
13 Apr 2017
Excellent customer service from Daniel. Professional, courteous and patient. Online experience was great!
from Tiny, Ontario
12 Apr 2017
Many thanks to Ron and the staff at Baka Etobicoke! They were more than helpful and fair in guiding me through dealing with a broken screen on my phone, setting me up with a loaner, getting the repair done economically and in a very timely manner. Excellent customer-focused service. Kudos!
from Courtright, ON
11 Apr 2017
Very busy site, but still user friendly...great BAKA service staff...
from Ontario
7 Apr 2017
Baka has great customer service and easy to deal with, was just blown away by the 200$ increase in phone prices in a 2 hour period of time.
If you see a price you like, don't delay on ordering.
from Milton, ON
5 Apr 2017
Very Friendly customer service people, Great online options.
from Amherstburg, ON
4 Apr 2017
Quick and Easy!
from Kitchener, ON
4 Apr 2017
This was a very simple, user friendly site and order process. Thanks Baka!
from Toronto, ON
4 Apr 2017
Easy Forms and quick to complete
from Pickering, ON
3 Apr 2017
Easy, straight forward and convenient!
from London, ON
3 Apr 2017
When I had difficulties I had no trouble getting help on both live chat and by phone. Great experience!
from London, ON
2 Apr 2017
The form were very easy to go through and I heard the company has great customer service
from Amherstburg, ON
2 Apr 2017
The process to order a new phone is very straight forward on this site.
2 Apr 2017
Thanks @BakaMobile for making orders online SO easy!
from Toronto, ON
30 Mar 2017
Very user-friendly site.
from Hilton Beach, ON
29 Mar 2017
Online purchase is easy. Two calls to Baka to confirm details were answered promptly and questions were answered satisfactorily. Always good service
from Toronto, ON
28 Mar 2017
I really like the pop up hints - answered my questions without having to ask a rep at Baka :)
from Coniston, ON
28 Mar 2017
extremly easy to use thanks
from Owen Sound, ON
24 Mar 2017
Katherine was fantastic! She provided me with all the help I needed. Thanks very much!!
from Kingston, ON
24 Mar 2017
So far, my short experience with Baka has been good
from Courtice
24 Mar 2017
Great to work with unless there is a problem. Phone prices dropped three weeks after we bought and they would do nothing. We have dealt with Baka for many years and felt they should have valued us as return customers.
22 Mar 2017
I have been with Baka for a few years now and have always had great service. Online ordering is very easy as well!
from Essex, ON
22 Mar 2017
Nicole was so wonderful and patient. Thank so much!!
from London, ON
21 Mar 2017
the site works really well
from ON
20 Mar 2017
Easy to navigate website and great customer service on the telephone.
from Scarborough, ON
17 Mar 2017
Shopping online is easy. Agents are very helpful. I've been a Baka customer for many years.
from Caledon, ON
15 Mar 2017
Amazing - so easy to follow; great information; prompt service and delivery of product -- highly recommend as a service partner for Bell Services.
from Mississauga, ON
14 Mar 2017
Great website! Easy to use!
from Niagara Falls, ON
12 Mar 2017
This site is super easy to navigate and to order from using my union discount.
from Mississauga, ON
11 Mar 2017
It was easy to choose my device and plan online. Easy to follow through on check out. Hope the after sales service is just as good
from Lindsay, ON
10 Mar 2017
It was easier than I thought it was going to be :):):)
from Kingston, ON
10 Mar 2017
Process was very simple, straightforward, with easy-to-use information links. Very impressed.
from Port Dover, ON
7 Mar 2017
Great Deals, Great Service, especially with the confusing migration stuff!
from Toronto, ON
6 Mar 2017
On the recommendation of a friend, we came to Baka.ca to simply check out their competitive rate plans and phones. I initiated an online chat with a Baka representative simply to ask a few questions, but was so impressed, I ended up signing up. Looking forward to my new relationship with Baka!
from Niagara Falls, ON
3 Mar 2017
Customer service is awesome! Helped me through the online setup.
from Bowmanville, ON
3 Mar 2017
Excellent help from Debbie. Many thanks.
from Niagara-on-the-Lake, ON
1 Mar 2017
Prompt and excellent service! Website is simple to navigate.
from Hamilton, ON
25 Feb 2017
talked to a rep first and he was amazing, stepped me through the whole process so I could do it on my own
22 Feb 2017
on-line ordering -- easy to find what I need and order. Shipping has always been prompt
from Markham, ON
15 Feb 2017
So looking forward to my new phone. It was a breeze to select a device and plan and transfer it over from my current provider!
from Bowmanville, ON
14 Feb 2017
Short
Sweet
Seamless
from Bridgenorth, ON
14 Feb 2017
It was real simple and easy very user friendly
from Kitchener, ON
14 Feb 2017
This is how ordering online should be. Easy, well ordered site. No confusion.
from St Thomas, ON
13 Feb 2017
Easy to navigate. Didn't have to search around.
from Orangeville, ON
12 Feb 2017
We just ordered a new phone for our daughter. It is being delivered directly to her at school. I am happy they automatically transfer her old Bell account and number. Easy peasy.
from Ajax
11 Feb 2017
Outstanding customer service!
from Brantford, ON
8 Feb 2017
Very easy navigation
from Toronto
2 Feb 2017
Service department A++ - shipped phone in for screen repair and the turnaround time of 1 day exceeded my expectations. Thanks Ron!
from Brampton, ON
2 Feb 2017
Excellent easy to use website
from Bowmanville, ON
1 Feb 2017
Online ordering very easy :)
from Bowmanville, ON
1 Feb 2017
It was easy to order more than one cell phone device.
It was easy to follow the screens.
It is easy to revise the order if you forget something and it keeps Checkout info if you have to do that - huge plus :)
from Vars, ON
23 Jan 2017
The customer service and online ordering process is easy. The customer service call that I placed in advance of my order was excellent, I was given clear and precise instructions as to how to upgrade my account to corporate and what it was going to cost. looking forward to a long relationship with Baka!
from Ancaster, ON
22 Jan 2017
Great website. Very easy to use and navigate. The steps to make an order are in a sequence that makes sense.
from London .Ontario
22 Jan 2017
Added an Iphone 7 to my corporate account and pleasantly surprised how easy it was over the phone.Big Thanks go to Victoria and Mike in corporate sales.They really want you to be happy with your purchase.Other business's could learn from you guys.Keep up the great work.
from London, ON
10 Jan 2017
John was great and helped me through everything. Way easier than dealing in a store.
from Montreal, QC
9 Jan 2017
clear instructions, easy process to follow
from Etobicoke, ON
4 Jan 2017
I received excellent guidance and service from BAKA. I have been ordering from them for years and will continue to do so. Thanks so much for making it an easy and enjoyable experience!
from Ottawa, ON
31 Dec 2016
Very fast, pleasant service. I have been wth Baka for a few years and they are always reliable!
from London, ON
29 Dec 2016
Easy, friendly service
from mississauga, ON
29 Dec 2016
Very helpful and patient person, please keep up the excellent service. Thanks
from Pickering, ON
28 Dec 2016
quick, to the point and got it done in no time!
@dlr1207yahoo.comfrom Richmond Hill, ON
27 Dec 2016
Fast and reliable network
from Nepean, ON
27 Dec 2016
Baka has an incredible web presence and an easy to use interface for ordering and/or upgrading. Baka always delivers!
from Caledon, ON
27 Dec 2016
Online ordering is super fast and easy. Customer service via the telephone hotline is excellent as well. Great job Baka!
from Milton, ON
27 Dec 2016
Baka continues to be our first choice for mobile products
from Alliston, ON
23 Dec 2016
Easy online ordering experience. Can't wait to get my new phone.
from Brampton, ON
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