Reviews: What People Are Saying About Baka Mobile
Have you bought from Baka Mobile before? Please share your experience and write a user review.
Users gave Baka Mobile an average score of 4.8 out of 5 Stars based on 1248 reviews.
All reviews are the opinions of the user who submitted them. Baka does not necessarily endorse these reviews. If you click a user name, you will be leaving the Baka website to visit that user's profile. Baka does not control, nor is it responsible for content posted on user profiles.
from Tiny, ON
20 May 2020
Been with Baka for years always good service!!
from KANATA, ON
18 May 2020
I have been a Baka shopper for 20 years. I ordered my first cell in the year of 1999! Thank you for always being there and providing great products at really good prices! And for the great service I have always received. Your employees are always patient and kind, and I am now 69 and that means quite a bit to me as a shopper.
from Mississauga, ON
14 May 2020
superbly professional, helpful and quick. All questions answered. Upgrading for my new phone was really fast and pleasureable, Love the Baka experience
from Markham, ON
14 May 2020
The world of online shopping still makes me a little nervous, but this process was as easy as can be. Thank you.
from Simcoe, ON
13 May 2020
I have used Baka for my phone needs for over 10 years now. Every experience has been seamless and satisfying. I will continue to rely on Baka for all my phone purchases.
from Toronto, ON
12 May 2020
The customer service rep I spoke to was incredibly helpful and really nice to work with..
from Newmarket, ON
6 May 2020
Always a pleasure dealing with Baka
from Peterborough, ON
4 May 2020
Always a pleasure to deal with Baka. Quick and easy website to navigate through and customer support is always helpful and quick!
from Kitchener, ON
4 May 2020
Never been disappointed with the service or products
from Pembroke, ON
28 Apr 2020
Great as always
from Ontario
24 Apr 2020
BAKA is the best telephone provider hands down. Just upgraded my phone and ordered a new case! :)
from Québec, QC
19 Apr 2020
Le site internet est clair et il est facile de passer sa commande en ligne. Merci
from Long Sault, ON
18 Apr 2020
Wonderful online service!
from North Augusta, ON
16 Apr 2020
Easy and fast........
from Oshawa, ON
12 Apr 2020
I have been using Baka Wireless for about 9 yrs now and the service and price can't be beat. Highly recommended
from London, ON
9 Apr 2020
Always an easy site to browse and select a cellphone, select a plan and pay on exiting c/w a followup email confirmation.
from Cambridge, ON
7 Apr 2020
Easy to navigate through the process. Help line was informative fast responding and polite.
from Toronto, ON
6 Apr 2020
This is my 3rd phone purchased through Baka. Their service/staff is friendly, helpful and efficient. Ordering on line is easy and convenient. I also like that you won an Award for being Environmentally Friendly. Well done. Catherine
from Ontario
2 Apr 2020
Baka offers competitive rates and timely, respectful customer service.
from Kitchener, ON
31 Mar 2020
Very easy to pick my phone and clear information for the plans. No need to click on hidden menus or extra info, it was all there. Great job!
from Welland, ON
27 Mar 2020
Been with Baka for many years, great service everytime!
from Bradford, ON
27 Mar 2020
Great service and choices once agaiin.
from Ajax, ON
25 Mar 2020
Customer service was good.
from Sarnia, ON
22 Mar 2020
This was easy to use, was marked by step by step production, and worked wonderfully!
from Sarnia, ON
22 Mar 2020
Everything was easy to use and fantastic!
from Sudbury, ON
19 Mar 2020
Saw what I wanted quickly and easily. No hassles ordering. Easy check out.
from ON
15 Mar 2020
This is my third or fourth purchase through Baka. It is easy to do and phones come quickly. The plans are better than any in the store.
from Woodbridge
13 Mar 2020
Very good company
I ordered from here on Monday
Received the phone on Wednesday.
Using the baka website is extremely intuitive.
So impressed
from Markham
13 Mar 2020
Called in
Ordered a new Samsung phone
Received it extremely quickly
Opened the package
Not a single issue with the device
And the service is exceptional!
from St Thomas, ON
11 Mar 2020
great sales help
from Kitchener, ON
9 Mar 2020
Super and Easy and cost effective with good selection of mobile options. Very happy with my decision to go this route rather than going to a store.
from Ontario
9 Mar 2020
Assuming everything goes well with delivery of the product, selecting and purchasing a new device and continuing with an existing deal was so simple and easy! I'm not sure why I would ever bother going anywhere else.
from quebec, QC
5 Mar 2020
le site est tres user frendly
from Peterborough, ON
28 Feb 2020
I have always had awesome customer service
from Tiny, ON
28 Feb 2020
Easy buy. Lots of choice. Thanks Baka!
from Brampton, ON
25 Feb 2020
Great experience - very detailed walk through
from sSt-Jean Richelieu, QC
25 Feb 2020
super bien été
from Stoney Creek, ON
24 Feb 2020
I have been purchasing my cellular devices from Baka for more than 10 years now. I have only had great experiences in my transactions and have found that my online purchases have been very easy to make with them.
from Hamilton, ON
23 Feb 2020
Loved the online website. Managed to get my phone and new plan all online. Loved the quick and fast process of doing it myself.
from Coldwater, ON
21 Feb 2020
Great service, got stuck on line, called customer service. Very efficient and polite. Was then able to complete order on line.
from Woodbridge, ON
19 Feb 2020
It took less than 7 minutes.
from WHITBY, ON
18 Feb 2020
Thanks for the quick response and service..Great customer service help line
from ottawa, ON
5 Feb 2020
very easy and painless
from Brantford
27 Jan 2020
We purchased two phones back in August 2019. Christopher F went above an beyond to assist us! Excellent customer service!
from London, ON
23 Jan 2020
This is my 3rd purchase . Great customer service and very user friendly.
from Durham Bridge, NB
23 Jan 2020
Great customer service, fast deliveries
from Cambridge, ON
22 Jan 2020
Excellent customer service from BAKA made switching accounts painless.
from Brighton, ON
22 Jan 2020
Great customer service online and by phone
from Kitchener, ON
17 Jan 2020
The website was very user friendly and easy to navigate. I called a Baka store for some clarification and the employee was very friendly and helpful. As long as the rest of the process goes as smooth, meaning I get my phone with no real hassles...I will be a very satisfied customer!
from Sudbury, ON
17 Jan 2020
Awesome experience, very easy to use.
from Hamilton, ON
13 Jan 2020
Easy and efficient
from Markham, ON
13 Jan 2020
Excellent
from North York, ON
9 Jan 2020
Easy to follow process. Quite helpful information provided through out the process flow making it a breeze to order a new device
from Mississauga, ON
8 Jan 2020
Ordering the new phone is very easy.
from Stoney Creek, ON
21 Dec 2019
Excellent experience as always, BAKA customer care is tops!
from Bayfield, ON
20 Dec 2019
Always fast and friendly, I have six years experience with Baka and I won't consider anything else!!!
from Courtice, ON
19 Dec 2019
The screens were easy to follow and I was able to complete my order without issue.
from Scarborough, ON
17 Dec 2019
Excellent Customer Service with quick responses
from Midland
17 Dec 2019
Website and phone support are great! Port and device upgrade are super easy online
16 Dec 2019
Was a pleasure to talk with Manuel
@janicel3from Fenelon Falls, ON
12 Dec 2019
Ordering online or by phone is super easy when you order through Baka. Their staff are always friendly, knowledgeable and helpful. I highly recommend Baka!
from Scarborough, ON
11 Dec 2019
I have been with Baka Wireless for almost 20 years and they keep getting better each day. Really easy to navigate, awesome online purchase experience!
Keep up the excellent work BAKA:)
from Georgetown, ON
11 Dec 2019
Called in with questions, staff friendly and professional.
Website is intuitive and easy to use.
Great experience!
from Thornhill, ON
11 Dec 2019
The website is so intuitive, it makes online ordering very easy.
from Brampton, ON
7 Dec 2019
Bought from Baka before and I can tell you that customer service is excellent. Web site and ordering is transparent. No hidden price etc. I have had experience with other major service providers but Baka and Bell together beats them all. Keep up great work.
from Huntsville, ON
6 Dec 2019
Online service is easy to follow and very painless to use. Your web site has many great phones and the payment plans have a great selection. Thank you for your services.
Shelley Groomes
from Buckhorn, ON
21 Oct 2019
Customer Service is excellent and easy online ordering. Very quick response to emails.
from Picton, ON
27 Sep 2019
Ordered my new phone after 2 years... Always a pleasure to deal with baka
from Port Elgin, ON
26 Sep 2019
Great Service and very helpful!
from Madoc, ON
26 Sep 2019
Prompt response to emails
from Etobicoke, ON
22 Sep 2019
The simplicity and convenience of the online ordering forms were excellent.
from Collingwood, ON
20 Sep 2019
Its always a pleasure dealing with you people.
13 Sep 2019
We enjoy Baka mobile and their staff for great service. Can’t wait for the new phone!!
from Port McNicoll, ON
8 Sep 2019
I have always been pleased with BAKA. Have been a long standing customer.
@ddzagfrom Sault Ste. Marie, ON
2 Sep 2019
I've used Baka for several years now and they have the best phones at great prices with excellent data plans!!!
from kingston,on ,August 30/19
30 Aug 2019
Baka Mobile communication what ever you want to call it.... they are amazing
staff, delivery, phones , plans, best ever.
Thank you.
Carmen~
from Belleville, ON
27 Aug 2019
always a wonderful, successful experience with Baka! Simple, fast and efficient.
Thank you!
from St. Catharines, ON
26 Aug 2019
The website walked me through what I needed to do and when I had a question the staff were very quick to respond to emailed questions. First rate!
from Wilno, ON
26 Aug 2019
Fast service, knowledgeable staff and great value for the money!
from Edmonton, AB
23 Aug 2019
Honestly, the website is light and quick to load, contains all the vital information clients will need, and has a clear and easy-to-understand user interface.
All three points above, surprisingly, are not found in the Big Three. Very impressed with the online store experience so far. I hope your customer service lives up to the impression your website has given me!
from Sydenham, ON
22 Aug 2019
Great service when I needed to call for assistance
from Uxbridge, ON
21 Aug 2019
Very easy to navigate this site.
Ordered my new phone without any issues.
from Orillia, ON
20 Aug 2019
Very speedy/timely customer service response with very direct instructions provided
Overall extremely easy online system for users
from ottawa, ON
20 Aug 2019
unlike standard bell sites this one is easy to find info and navigate.
from Paisley, ON
18 Aug 2019
Always an easy experience
from Hamilton, ON
16 Aug 2019
So easy to use the website and navigate around...when I needed help someone was just a simple email away and fast response time.
from St. Marys, ON
15 Aug 2019
I have purchased from Baka twice in the past and have found the online experience to be easy and user friendly. I have also always had excellent service from their professional and knowledgeable staff whenever I have had questions about the product I was planning to purchase.
15 Aug 2019
Amazing online experience...quick and easy. Called earlier and spoke with Alex. Answered all my questions quickly.
from Toronto, ON
14 Aug 2019
Always a great experience using Baka online or via phone.
from Stouffville, ON
14 Aug 2019
had to call to confirm some questions, csr was very friendly and helpful :)
from TORONTO, ON
14 Aug 2019
EXCEPTIONAL CUSTOMER SERVICE GOING ABOVE AND BEYOND
from Orangeville, ON
13 Aug 2019
Pretty happy with the online purchase of my phone upgrade. Easy site to maneuver and lots of information available on all products and accessories.
from Toronto
11 Aug 2019
I spoke to an agent named Frank on Friday. Together we went through the process of ordering a new device and he made it very easy for me to understand. Will definitely be recommending Baka to my friends and work acquaintances.
from ON
9 Aug 2019
I have been purchasing phones and accessories from Baka, for both myself and my place of employment, for years now. And each time I do, I am always impressed with just how easy it is to make those purchases online. The entire website is very user-friendly and a breeze to use. I plan to continue buying from Baka for years to come.
from Stratford, ON
9 Aug 2019
Just purchased my new phone and cannot wait to get it!! Baka's website makes it easy to order online. Everything is laid out easily and you just follow it step by step. I always tell my colleagues about the great deals and service with Baka. Awesome deals on new phones! Awesome website and customer service
from mississauga, ON
7 Aug 2019
great experience. excellent customer service. very helpful in answering all my questions.
from Toronto, ON
7 Aug 2019
overall positive experience and speedy response times
from Toronto, ON
7 Aug 2019
The BAKA Team has always delivered knowledgable service, great support and a slick online experience... guided me through the best bundle of services to support adding my Apple Watch to my account!!
from Markham, ON
7 Aug 2019
excellent
from Scarborough, ON
7 Aug 2019
So easy to use and customer service is outstanding
from Kleinburg, ON
5 Aug 2019
Easiest way to get a new phone and setup a new account!!
from Brampton, ON
1 Aug 2019
Easy, fast service
from Bowmanville, ON
1 Aug 2019
Awesome experience!
from Oshawa, ON
31 Jul 2019
Everything was simple to follow and easy to find what we wanted. Love buying from Baka.
from Copper Cliff, ON
31 Jul 2019
Web site works great.
from Kingston, ON
30 Jul 2019
Always awesome !!!!
from Stoney Creek, ON
30 Jul 2019
Always a pleasure. Thank you!
29 Jul 2019
This is my first time ordering from Baka Mobile. I was told by many of my coworkers about them. Finally decided to go with them, GREAT plans, lower prices than many places, great customer service when called, easy to ask questions and have immediate answers. Thanks!
from St. Catharines, ON
28 Jul 2019
I thought signing up and navigating through this system was very easy. I am not usually comfortable, setting myself up using online systems, but this one was very simple
from Pickering, ON
25 Jul 2019
Very useful and easy to use too!
from London, ON
22 Jul 2019
So easy to shop online! Thank you!
from Mississauga, ON
18 Jul 2019
Great reliable service
from Nepean, ON
16 Jul 2019
Very easy to navigate and descriptive. Very satisfied.
from Richmond Hill, ON
15 Jul 2019
I have been with Baka for over 15 years and they have always been awesome. No issues ever with upgrades or plan changes
from Grimsby, ON
8 Jul 2019
Friendly and helpful and patient with me.
from Niagara Falls, ON
7 Jul 2019
Ordering online was easy & very straight forward. This is I believe my 3 or 4 phone I've ordered online from baka. No issues what so ever
from Fenwick, ON
6 Jul 2019
Process was easy and the pricing was excellent!
from Embro, ON
5 Jul 2019
Easy to follow on line....prompt response/service for any inquiries...knowledgeable on line support...happy
from Newmarket, ON
2 Jul 2019
The process for ordering a phone is very easy and takes little time. I did have one question and an operator was able to answer in no time. I also didn't have to wait on the line. Great service!!!
from Tiny, ON
2 Jul 2019
Fast and simple
from Petawawa, ON
29 Jun 2019
Super easy process. Great service
from Oshawa, ON
27 Jun 2019
I have been using Baka Mobile for a few years now and I have always had no issues. Seamless process to upgrade phones.
Awesome service Baka Mobile.
from London, ON
25 Jun 2019
I am AMAZED at the customer service at Baka Mobile. Zlata was my customer service representative. They helped me over email, because my phone was broken. It was a bit more time-consuming, but it was what worked for me. Zlata was very customer-focussed, and I am very impressed with Baka over all through the past several years that I've done business with them.
from Toronto, ON
15 Jun 2019
Thanks for keeping things clean and easy!
from Dorchester, ON
1 Jun 2019
No customer service required but the upgrade after a 2 year term was quick and easy. Customer service in the past was always good.
from Richmond Hill, ON
24 May 2019
Excellent speedy customer service and responded within an hour. Very easy-going through the website. Keep it up! Good job!
from Pickering, ON
21 May 2019
Excellent customer service.
21 May 2019
Baka is always easy to deal with..Their website is easy to use and if they have questions they will email you.
from GLOUCESTER, ON
20 May 2019
Efficient and clear communication with customer service! Detailed and easily navigable website!
from Ajax, ON
17 May 2019
Intuitive steps and option screens
from Scarborough, ON
17 May 2019
I've ordered from Baka numerous times and love the service they provide. If I had to complain about anything it would be that you can't pick up items from local Bell locations. But all in all they provide great customer service and great products.
from Mississauga, ON
16 May 2019
I loved how easy it was to work with them and their turn around time is also pretty quick.
from Kingston, ON
8 May 2019
Baka’s online ordering is clear and well structured for a prompt check our experience. Great deals and highly recommended.
from Sault Ste Marie, ON
8 May 2019
The website was user friendly, and when I had a question regarding SIM card compatibility the customer service agent I spoke with was very helpful.
from Sudbury, ON
8 May 2019
They do an exceptional job at keeping you happy
from Strathroy, ON
7 May 2019
Made buying a new phone and plan easy
from Selwyn, ON
7 May 2019
Amazing service and great plan prices. Thanks so much
from Mississauga, ON
6 May 2019
Third time I have ordered a phone online with a corporate plan. Excellent and VERY easy!!
from Kingston, ON
4 May 2019
Bought from this company about 9 times. Always smooth process. Quick delivery.
from Langley, BC
2 May 2019
Quick fast service
from ON
2 May 2019
very straightforward online process, thank you!
from Toronto, ON
1 May 2019
User friendly UI
from North Bay, ON
22 Apr 2019
Good experience ordering from my mobile phone!
from Winnipeg, MB
17 Apr 2019
supportive staff
from Calgary, AB
9 Apr 2019
On line steps were very easy to follow to complete the process. Had couple questions and customer service was very polite in answering them.
from Stratford, ON
9 Apr 2019
Was able to quickly navigate the portal to initiate an upgrade....nice and easy. One of the better online purchasing experiences...thanks!
from LONDON, ON
2 Apr 2019
This is my 3rd time using Baka and each and every time has been a positive Excellent experience.
from Tiny, ON
1 Apr 2019
Awesome plans. Awesome service. Awesome experience. 6 years with Baka now, no complaints.
from Frankford, ON
1 Apr 2019
Have ordered phones online for myself and my kids who are also on my plan - never had an issue.
from Pembroke, ON
27 Mar 2019
Le temps de réponse était rapide mais pour obtenir la 5e étoile, ça prendrait un service complet et en français. Sinon très bonne expérience.
from Whitby
26 Mar 2019
Excellent experience!!
Very personable staff.
Great price and super fast shipping!!
25 Mar 2019
I have been ordering from Baka.ca for many years now, and each time I place an order, I always have a very positive transaction. They always respond promptly to any inquiries or concerns.
Thank you Baka!
Sincerely,
Carlo DC
from Blackstock, ON
24 Mar 2019
Been with Baka over 15 years and have always had a great experience. Easy to order and staff are excellent. Great buying experience, will continue to be a Baka customer for long time to come!
from ON
21 Mar 2019
This is the second time I have bought from Baka. I have called for assistance both times and was never on hold for more than a few seconds. They were able to answer all of my questions promptly and my first phone arrived within a handful of days, so I expect nothing less for my second device and accessories.
from Toronto
20 Mar 2019
Frank was great!! he helped me with my order and was very kind. He walked me through all the steps. Very patient young man.
from Bowmanville, ON
19 Mar 2019
Been with Baka mobile for a couple of years now. Excellent service. Thank you
from Quebec, QC
19 Mar 2019
tres bien
from dartmouth, NS
18 Mar 2019
great customer service with agent Debbie
from TORONTO, ON
15 Mar 2019
I like how easy they make it for me to get a new phone!
from Winnipeg, MB
15 Mar 2019
Easy to deal with and fast
from Hamilton, ON
15 Mar 2019
Company is prompt in their responses, easy to deal with and extremely professional!
from Niagara Falls, ON
14 Mar 2019
All selection is easy and has clear instructions
from Peterborough, ON
13 Mar 2019
I just upgraded two phones to new phones and plans with BAKA. They were easily reached by phone, very helpful, and the process online was simple.
from Courtice, ON
13 Mar 2019
No problem shopping on the Baka web site.
Found what I wanted, add items to the cart, review items, paid and done.
from London, ON
11 Mar 2019
The selection is phenomenal and the website is so user friendly. No guessing at all.
from London, ON
11 Mar 2019
Baka has one of the most user friendly experiences on the web. There is no guessing and each section is straight forward and if info is missing it is highlighted for you. No guessing or difficulties
from Beeton, ON
7 Mar 2019
Easy to use. Ordered new phone within few minutes.
from Douro Dummer, ON
7 Mar 2019
Painless and easy
7 Mar 2019
The process was user friendly and efficient! I am very happy with the customer service when I called and the simplicity of the website. Thank you!
from Vars, ON
6 Mar 2019
Les conseillers répondent rapidement aux courriels et le site est facile d'utilisation même la première fois.
from Lindsay, ON
6 Mar 2019
This is my 4th 2 year term with BAKA, they cant be beat for price, customer service and fast shipping!
Thank Ypu!
from Waterloo, ON
4 Mar 2019
very quick and easy with good prices.
from Stratford, ON
4 Mar 2019
Exactly as advertised. Easy to use and GREAT prices
from Hanover, ON
2 Mar 2019
I have purchased at least 10 phones here for myself and others and never had a problem. Fast service is a plus!
@Trayc133 from Addison, ON
2 Mar 2019
I may always be a few versions behind on the latest iPhones but Baka always has the best prices and plans. Got my blackberry first and then traded up to an iPhone4. Been hooked ever since!!!
from Oshawa, ON
1 Mar 2019
bought my 5th phone from Baka - best deal anywhere!
from Port Stanley On
27 Feb 2019
Customer service was great. All my questions and concerns were answered. The person I dealt with was professional and patient. All in all, a good experience. Baka carried exactly the right phone for me with an affordable plan.
from Toronto, ON
24 Feb 2019
Upgrade procedure seemed easy ... hopefully it is ready soon for pickup
from Westport, ON
16 Feb 2019
Been using Baka for years...excellent service
from Peterborough, ON
14 Feb 2019
Online experience was excellent. Has an intuitive interface, easy to navigate, no obtuse language
from Mitchell, ON
7 Feb 2019
This is my first time dealing with Baka and I just ordered a new phone. Pretty seamless. Now just to wait until I receive the phone.
from Amherstview
6 Feb 2019
There is nothing Baka could have done to make this better. I dealt with a few different women. They were second to none. I am sorry I can not give you their names. If only Bell was half as good on their end. Thank you.
from London, ON
5 Feb 2019
Easy way to order a phone. Very hassle free.
from Vancouver Island
2 Feb 2019
I've been ordering iPhones since the iPhone 3 and using BAKA as my source and I am always pleased with the service.
from Simcoe, ON
24 Jan 2019
I would like to say that Baka Mobile has excellent customer service. Over the past few weeks I have emailed them questions before my husband and I finally decided on a device and a plan. They always answered all my questions promptly. Thank you.
from Pickering, ON
22 Jan 2019
I have to say, it is always a pleasure to come online with Baka and order my new cell phone. Once I see that I am eligible for a new phone, I just view what's available and follow the simple instructions. As well, the folks at Baka are very helpful. Thank you!
from Mississauga, ON
15 Jan 2019
So I'm finally bowing to the pressure and getting a cellphone... I wasn't looking forward to the experience but your site is so easy to use it would have been hard to make a mistake, like buying an incompatible accessory for example. Thank you!
from Caledon, ON
14 Jan 2019
Great service
from Blackstock ON
10 Jan 2019
Great experience dealing with Baka and all their staff - helpful, courteous and always willing to go the extra mile. I'm a loyal customer with Baka and look forward to continue purchasing our phones with this company!
from Edmonton, AB
10 Jan 2019
Website is very user friendly. Also because internal IT have necessary step by step instructions. Also, tried the help line and they were very friendly and accommodating. Also refreshing to observe that they is no wait time to Help Line.
from Owen Sound , On
4 Jan 2019
This is the first cell phone I have ever bought! Each representative I spoke with where professional, knowleadgeable and delightful to deal with! Thanks to each and everyone of you for making this experience amazing!! I received my phone in 2 business days and that was during the Xmas holidays! Wow!!! I highly recommend Baka to everyone and will use them again!!!
My iPhone8 is amazing and I am still learning more about it daily!!
Keep up the good work Baka!!
from Mississauga, ON
26 Dec 2018
I have been a returning customer for many, many years. I have ordered many phones. Each time, it was an easy transaction with no issues. The customer service I receive is always excellent! Thank you Baka!
from Markham, ON
20 Dec 2018
As the title says I always have a pleasant purchasing experience online from Baka!
from Windsor, ON
14 Dec 2018
Excellent Online Experience
from Barrie, ON
14 Dec 2018
Thanks for the great experience.
from TORONTO, ON
28 Nov 2018
EXCELLENT CUSTOMER SERVICE!!
from toronto, ON
27 Nov 2018
Fast and easy.
from Lunenburg, ON
26 Nov 2018
I completed a hardware upgrade, online in less than 10 minutes. No problems. So easy to shop with Baka.
from Peterborough, ON
26 Nov 2018
I expected it to be daunting but it was a quick, easy experience.
from Dundas, ON
24 Nov 2018
As always, fantastic service!
from Dorchester, ON
24 Nov 2018
I have been with Bell Baka for 10 years now, and I love them. I have never had any problems with their service, and I always have lots of options when it comes time for an upgrade.
Thank you Baka Bell.
24 Nov 2018
Awesome and easy experience!
from Waterloo, ON
24 Nov 2018
Very easy to use!
from SCARBOROUGH, ON
23 Nov 2018
Very user friendly.
from Cobourg, ON
23 Nov 2018
Fast and easy
23 Nov 2018
I have purchased a number of phones through Baka over the years and the service and experience has always been beyond my expectations. Highly recommend.
from Etobicoke, ON
22 Nov 2018
Ordered a number of items from them this week and all was great.
from Belleville, ON
22 Nov 2018
excellent customer service
from Hamilton, ON
22 Nov 2018
very easy and fast way to upgrade my phone from the comfort of my home
from Bath, ON
22 Nov 2018
I never have any problems dealing with Baka Mobiles customer service. Always friendly and very helpful.
from Whitby, ON
21 Nov 2018
Easy our second phone!!
from Renfrew, ON
21 Nov 2018
We have been using Baka for a number of years. The service is always excellent. Online ordering is quick and user friendly.
from Oshawa, ON
21 Nov 2018
Very easy to navigate through and quick.
from Etobicoke, ON
21 Nov 2018
Great experience every time we order through Baka.
from Peterborough, ON
21 Nov 2018
Great Site. Easy to navigate and great deals on phones! That's why I keep coming back!
from Chatsworth, ON
21 Nov 2018
Always so helpful and great customer service!!
from Cambridge, ON
21 Nov 2018
Thank you all at Baka. You answered my many questions and guided me through my experience of ordering on line, a device upgrade and a new activation. The 'help line' personal was very gracious and helpful to me.
Thank you
from Ennismore, ON
21 Nov 2018
Very user friendly website. Took me less than 5 minutes to upgrade my phone! Have been using this company for years and will continue to do so!
20 Nov 2018
I've been a Baka client for a few years now and our family has accounts with their mobile, tv, internet & phone services. Baka has great deals & amazing customer service. Keep up the good work team!
from Kitchener, ON
19 Nov 2018
Super Fast Way to make a purchase of a new phone and plan.
from Etobicoke, ON
17 Nov 2018
Easy to order and quick to get the products ordered.
from St. Catharines, ON
17 Nov 2018
Easy to use, well labelled, all details included. Called when I had a question and it was answered in less than a minute.
from Oshawa, ON
16 Nov 2018
The we site is very easy to navigate and online ordering is just as simple as in store. Went smoothly!!
from Renfrew, ON
16 Nov 2018
Very impressed with the online process for purchasing devices and porting existing number. Service for one phone call was excellent as well.
from Shedden, ON
16 Nov 2018
Easy online ordering, fast and prompt service, Baka is prompt and attentive to all issues/concerns. Would recommend Baka to friends.
from Etobicoke, ON
15 Nov 2018
Knowledgable and friendly service every time we purchase something from them.
from Oshawa, ON
14 Nov 2018
clear instructions, easy to follow process!
from Quebec, QC
12 Nov 2018
Site web intuitif, commande de cellulaire simple et rapide. Service à la clientele très efficace également!
from Sarnia, ON
6 Nov 2018
Your customer service is outstanding. From ordering online to receiving the shipment and activating upgraded phones was less than 3 days. The nano card addition was a seamless process that your rep took me through over the phone.
I just ordered car chargers as a bonus.
Thank you
from Fergus, ON
5 Nov 2018
I'm buying lots of equipment from Baka. Their services are exceptional. Highly recommended.
from Pickering, ON
4 Nov 2018
The online ordering system just *works*. No issues, easy, straightforward - a pleasure.
2 Nov 2018
I was on the phone with a Baka representative as I completed my online transaction. The representative answered all my questions and guided me through the process. I can't say how my experience would have been with just the website. Overall, I felt like I had all the help I needed the entire time.
from Sarnia ON
2 Nov 2018
thank you to baka's very professional contact people. They made phone upgrades seamless. From the online order to activation was less than 3 days. What a super helpful and dedicated crew. Keep up the great work.
from Scarborough, ON
31 Oct 2018
great group of people @ Baka
from Wallaceburg, ON
28 Oct 2018
Very satisfied with my on line experience in upgrading my new device.
from Guelph, ON
21 Oct 2018
I put off dealing with Baka because I didn’t know how hard it would be to deal with, but it turns out everything was very easy! Thank you Baka.
from Kincardine, ON
18 Oct 2018
Great service. Received my last order in less than 24 hrs. That's fast!
from Toronto, ON
10 Oct 2018
Overall I found the online experience to buy my new phone very positive. It was fairly easy to use for someone like myself with limited knowledge of technology.
from Winnipeg, MB
4 Oct 2018
awesome they were great and helpful
from Edmonton, AB
2 Oct 2018
better than other shopping experiences tbh and ships to alberta. note that when you select provinces outside of ontario, they reduce the HST to whatever is appropriate for your province
from Brampton, ON
30 Sep 2018
We're very happy with how easy it was for us to upgrade our phones and phone packages using Baka Mobile's online access. Thank you for making this transition easy and stress free.
from Renfrew, ON
28 Sep 2018
Everything from the service, price and shipping were great!
from Kingston, ON
28 Sep 2018
Website easy to follow and navigate. Link buttons take you to the next logical page making experience simple and straight forward.
from Concord, ON
27 Sep 2018
Always dealt with with efficiently and politely, thanks Daniel.
from Montreal, QC
26 Sep 2018
very Professionally done ! Thank you
from Hamilton, ON
26 Sep 2018
Easy to navigate and the customer service was helpful when needed for questions!
from Pickering, ON
25 Sep 2018
Very easy to upgrade online. Great system that works!
25 Sep 2018
Great online service. Very straight forward and user friendly. No need to wait for long hours on the phone like other service providers, such as Rogers.
from port perry, ON
20 Sep 2018
always great service
from St. Joseph Island, ON
20 Sep 2018
On Friday my 1 1/2 y.o. LG G5 died very unexpectedly. I called Baka for a replacement phone and dealt with Daniel W. He was friendly, knowledgeable & very thorough. While walking me through the process he ensured that I was aware of the costs associated with an early replacement. He made sure that the phone I wanted was in stock. He also agreed to mark the order "rush". Monday morning I received notice that the phone was in Purolator's hands and Tuesday morning I took delivery of my new LG V30 in Sault Ste Marie. As always great service and great products from Baka staff.
from Simcoe, ON
20 Sep 2018
On-line experience is very easy. Always easy to order through BAKA.
from Whitby, ON
14 Sep 2018
Very easy online experience and immediate response to my emails and phone calls.
from Princeville, QC
14 Sep 2018
merci !!
from Oshawa, ON
11 Sep 2018
Been ordering through Baka for over 17 years now, always easy and right.
from NIAGARA FALLS
6 Sep 2018
I have been with Baka Mobile since I got my first cell phone 5 years ago. Baka is the greatest. Great support. Great customer service. Fast response and very friendly staff. Excellent to deal with.
from Toronto
6 Sep 2018
Great company. The ordering process was quick and efficient. The phone was ready for pick up next day. The staff were very knowledgeable and professional. Would highly recommend!
from Newmarket, ON
6 Sep 2018
Always a pleasant experience with Baka. great prices
from toronto, ON
5 Sep 2018
Very Good service
from St Catharines, ON
31 Aug 2018
Certainly easier than trying to talk to an actual person
from Sudbury, ON
30 Aug 2018
The telephone helpline staff answered right away and really knew how to help. Online ordering was painless.
from Stratford, ON
29 Aug 2018
Online service simply and efficient.
from Kingsville, ON
27 Aug 2018
EASY AND SEAMLESS
from ORO-MEDONTE, ON
27 Aug 2018
Very easy site to use!
from Cambridge, ON
27 Aug 2018
Excellent support staff service.
from BRANTFORD, ON
23 Aug 2018
Seamless and easy, I purchase hardware here all the time. Thanx BAKA!
from Georgetown
22 Aug 2018
Amazing so quick!
from Owen Sound, ON
21 Aug 2018
Very straight forward. Thank you.
from Ancaster, ON
21 Aug 2018
The service is fast and quick, the portal is very user friendly.
from Bradford, ON
21 Aug 2018
Great. Company
from Newmarket, ON
19 Aug 2018
I always have a wonderful experience dealing with Baka
17 Aug 2018
User friendly interface. Easy to follow and use. I am satisfied with my purchase.
from Stittsville, ON
15 Aug 2018
I love the price, the service and the convenience!
from ottawa, ON
14 Aug 2018
GREAT AND SEAMLESS SERVICE
from WATERFORD, ON
12 Aug 2018
BAKA IS ONE OF THE FRIENDLIEST PEOPLE TO DEAL WITH WHEN ORDERING PHONES. WE HAVE ORDERED MANY PHONES FROM BAKA AND WILL CONTINUE TO DO SO. THANKS BAKA.
from Mt Brydges, ON
12 Aug 2018
A few online clicks and my upgrade was complete
from Brooklin, ON, ON
11 Aug 2018
Simple and easy to use with a wide selection of phones
from Cobourg, ON
7 Aug 2018
Painless experience!
from burlington, ON
5 Aug 2018
very easy to order and very user friendly
from Richmond Hill, ON
31 Jul 2018
super easy and straightforward
from Aurora, ON
30 Jul 2018
easy to use and never have a problem using Baka !!
from Dunnville, ON
25 Jul 2018
Very easy to order on line!!!!
from Bruce Mines, ON
24 Jul 2018
needed some assistance with ordering a phone online. Contact person was very helpful with the order process.
23 Jul 2018
Best company ever
from Pembroke, ON
20 Jul 2018
Super easy, great order support when I called in! Thanks Baka!! 2 new customers.
from London, ON
19 Jul 2018
Great Service. Very fast response. Very professional and honest team.
100% Satisfied!
from BARRIE, ON
17 Jul 2018
Baka is always so easy to use, and when you call to ask questions they are incredibly informative and so friendly!
from Ontario
16 Jul 2018
Had some issues, called and service provided was top notch
from Toronto, ON
10 Jul 2018
Excellent customer service from Ken at BAKA
from Kingston, ON
5 Jul 2018
Ordering is so easy and fast....great job!
from PARRY SOUND, ON
4 Jul 2018
It was pretty fast to just hop on and order a new phone. I did need to call the help line with a question but they answered it in 5 seconds and I was on my way.
from Ancaster, ON
3 Jul 2018
Very Convenient and affordable
from Scarborough, ON
3 Jul 2018
If you have questions they are easy to call but can do most of it yourself online. Dont know what took me so long!!!
from Oshawa, ON
3 Jul 2018
Simple and easy!
from Sudbury, ON
30 Jun 2018
Great customer service and great products! Highly recommended
from NORTH BAY, ON
29 Jun 2018
Easy online ordering.
from Richmond Hill, ON
28 Jun 2018
Easy to order online
from Newmarket, ON
26 Jun 2018
Purchasing a new phone, and a new plan that is also porting a number from another carrier was seamless! A great experience!
from Courtice, ON
26 Jun 2018
Very helpful in guiding me through the process.
from Linwood, ON
25 Jun 2018
Wow! I just ordered two new iPhones on two new plans. The process could not have been easier. I have been avoiding this for 3 weeks, but today a new colleague recommended Baka. I am very happy with the rate plans and price of the iPhones. Thank you.
from Woodbridge, ON
25 Jun 2018
Great service again!
from Brampton, ON
24 Jun 2018
Customer service is prompt even via email. Order placing on website is very easy to use.
from Frankford, ON
20 Jun 2018
Very easy to deal with and super friendly
from Whitby, ON
20 Jun 2018
Been buying phones and plans from Baka Mobile for many years and is always a good experience.
from Tiny, ON
19 Jun 2018
Easy to use website and excellent customer service over the phone
from Peterborough, ON
19 Jun 2018
Website is easy to navigate and upgrade my device.
from Richmond Hill, ON
19 Jun 2018
entirely happy
from Richmond Hill, ON
18 Jun 2018
Always fast and reliable service from Baka!
from Baden, ON
17 Jun 2018
Amazing; user friendly
from Tiny, ON
17 Jun 2018
Great experience! Very easy to order on line!
from Scarborough, ON
15 Jun 2018
Very good, well presented
from Oshawa, ON
15 Jun 2018
Ordering is always easy online.
from Brampton, ON
14 Jun 2018
good service
from Cambridge, ON
14 Jun 2018
upgrading is a cinch via the baka web page :)
from Hamilton, ON
14 Jun 2018
Was fairly easy to pick a phone and upgrade online
from SAULT STE MARIE ONTA, ON
14 Jun 2018
Excellent service
14 Jun 2018
I have previously purchased an iPhone through Baka and the experience then, as now, has been seamless. My go-to online mobile store.
from Richmond Hill, ON
13 Jun 2018
It's pretty simple to order step by step! Highly recommended Baka !!!
from Brampton, ON
12 Jun 2018
Spoke to agent today. Answered all my questions promptly and politely. Great experience so far placing the order online.
from Tillsonburg, ON
12 Jun 2018
The order process was pretty straight forward and the stream was easy to follow
from Niagara Falls, ON
11 Jun 2018
Very easy website to work with! I'm impressed by how easy that was.
from Mississauga, ON
11 Jun 2018
Excellent interface, I was able to upgrade my phone with no problems.
from Bradford, ON
11 Jun 2018
Great service
from Edmonton, AB
11 Jun 2018
almost perfect
from Toronto, ON
11 Jun 2018
The site is very easy to navigate to personalize your order.
from Burlington, ON
10 Jun 2018
easy
from Toronto, ON
10 Jun 2018
Easy to shop and excellent service
from KINGSTON, ON
9 Jun 2018
It was easy to use and I found everything I wanted
from Toronto, ON
7 Jun 2018
Short brief concise
from Bradford, ON
7 Jun 2018
Have used Baka many times, and there customer service is excellent
from Sault Ste. Marie, ON
7 Jun 2018
easy to use, fast
from Hamilton, ON
7 Jun 2018
Amazing experience with Baka
from TORONTO
6 Jun 2018
with BAKA - it was simple straight forward process and a fast one
very FAST that it was already for shipping before I could change my mind
I received the phones in 2 days - ordered Wednesday, Friday I was playing with it - yes that fast
a week after, I encountered some issues. I had Samsung diagnosed and tested it. It was a defective SIM Card. Called back BAKA and just told them that Samsung said it was defective SIM Card.
No questions asked, they sent me a replacement SIM Card and receive SIM CARD following day
GREAT SERVICE ON 2 COUNTS!!!!
from Bowmanville, ON
5 Jun 2018
great service
from Orangeville, ON
4 Jun 2018
good prices and service
from Brampton, ON
4 Jun 2018
process was fast and easy
from Sarnia, ON
30 May 2018
This is the 4th line on my account, that I have set up after porting over from Rogers. Seamless!!!
from Port Dover, ON
29 May 2018
Ordered an upgrade on online was super quick and easy to do.
from Windsor, ON
27 May 2018
The process of signing up for the new phone was fairly straight forward. A lot of information to fill in! Having said that, very excited order went through and looking forward to new phone. Have been with Baka for years and a very happy customer.
from ETOBICOKE, ON
25 May 2018
Very clear and easy to use
from AJAX, ON
23 May 2018
I have been dealing with BAKA for years now and each time I do, everything is a straight forward experience without the hustle and stress.
I just submitted a new order to replace my new phone and hopefilly, the experience will be the same as in previous years
from Ottawa, ON
22 May 2018
easy and quick for phone upgrade.
from Bradford, ON
22 May 2018
Have ordered many times before, and Baka Wireless has always been amazing.
from London, ON
18 May 2018
Great service
from Scarborough, ON
16 May 2018
great service. fast and easy
from London, ON
16 May 2018
Nice and easy. Upgraded in minutes.
from Scarborough, ON
14 May 2018
Simple steps to follow made it easy to browse through the variety of phones and plans.
from Markham, ON
14 May 2018
Excellent hassle free online order!
Never had a problem ordering online.
from Brampton, ON
11 May 2018
Easy use of software on web page, simple and great way of doing business.
from markham, ON
10 May 2018
Competitive pricing compared to everyone else. Easy to order. Thank you.
from markham, ON
10 May 2018
very competitive pricing for EPP pricing compared to other retailers offering EPP.
from LYN, ON
10 May 2018
Simply and easy to follow.
from London, ON
5 May 2018
Great Plan, and easy as it gets to order!
from Sault Ste. Marie, ON
2 May 2018
Customer service is great and website is easy to navigate.
from Cambridge, ON
2 May 2018
great service both online and on the phone, no issues so far and this is my third phone aquisition
from Tiverton, ON
1 May 2018
Easy to move through the website.
from niagara falls, ON
30 Apr 2018
people on phone very helpfull
from Whitby, ON
24 Apr 2018
Great,easy ,and fast
23 Apr 2018
Easy on-line experience
from Bowmanville, ON
23 Apr 2018
Great buying experience.
from hamilton, ON
23 Apr 2018
very straight forward.
from Mississauga, ON
20 Apr 2018
I've been a customer for a number of years never had an issue.
from Cambridge, ON
19 Apr 2018
We bought a phone. Weeeee! What more can I say. Easier to deal with Baka than EVER going into a Bell store.
from Hamilton, ON
19 Apr 2018
Great costumer service, they helped me with ALL my questions
from London, ON
18 Apr 2018
I used the contact us for questions and had good answers. I was able to find excellent product selection on line and ordered on line. Pricing is excellent. Even the selection of phone cases was great!
from Mississauga, ON
17 Apr 2018
The web page is friendly and the process is easy and fast.
from Oakville, ON
16 Apr 2018
Online experience was good but disappointing because I was unable to get the phone I wanted.
from Bowmanville, ON
12 Apr 2018
easy to use
from Wallaceburg, ON
11 Apr 2018
Excellent !!!!!...Thank you!!!...Very knowledgeable staff to deal with for ordering assistance!!!
from Matheson, ON
7 Apr 2018
Very simple process. Can’t wait to get my new phone!
from London, ON
6 Apr 2018
I'm an existing customer looking for a new phone as my old one is no longer reliable. I'm not a big fan of change or technology but the Baka staff - both online and over the phone - were extremely friendly, patient & helpful! The wait times were minimal to reach a customer service rep and they answered my questions / gave advise in a clear and concise manner. Would definitely recommend!!
from Oakville, ON
5 Apr 2018
Great site.
from Scarborough, ON
5 Apr 2018
Online experience was quite easy.
from Sunderland, ON
4 Apr 2018
used the Baka website to upgrade my phone, very easy to use, no complaints!
from Toronto, ON
2 Apr 2018
It was very fast and easy to order.
from Guelph, ON
31 Mar 2018
Love the online ordering process. Super easy, super fast.
from London, ON
31 Mar 2018
Easy to use online order system
from Brampton, ON
30 Mar 2018
online support and service is excellent, highly recommended
from Sault Ste Marie, ON
29 Mar 2018
I was interested in upgrading my current device with Baka Mobile and I had some questions to ask before ordering. I emailed a Baka representative and got a response in less than 10 minutes. The service was quick and helpful!
from Woodbridge, ON
28 Mar 2018
Super easy to order phone online. Everything laid out clearly and simple to choose. Have ordered for years from Baka online.
from Tecumseh, ON
28 Mar 2018
I have been a costumer of Baka Mobile +6 yrs, have bought 9 phones and plans, have NEVER had a bad experience and this time was no different. I try each time to find a better deal elsewhere but never any luck.
from Brantford, ON
27 Mar 2018
Great pricing and easily navigable website. Thank you
from Scarborough, ON
27 Mar 2018
excellent service
from Kanata, ON
26 Mar 2018
it was very easy to upgrade my device on-line.
from Toronto, ON
24 Mar 2018
The purchase process on Baka mobile was very user-friendly and it was very clear throughout the purchasing process.
from Coldwater, ON
23 Mar 2018
Quick and easy.
from St.Thomas, ON
22 Mar 2018
Second year in a row getting a phone through baka! So pleased I've brought over several customers and recommend this to all
from Newmarket, ON
20 Mar 2018
WIthin minutes of placing an upgrade eligibility request, I received a phone call from a specialists, who provided me with the information. Great service thanks!
from Bowmanville, ON
19 Mar 2018
Online ordering was intuitive and did not give me any problems.
from Brockville, ON
19 Mar 2018
Just upgraded my Samsung S4..Very easy to do and follow..Been with BAKA for 16 yrs never an issue. *****
from Bradford, ON
19 Mar 2018
Very easy to use online site.
from Ontario
16 Mar 2018
The Corporate plan has evolved with the times. Previously, the maximum data available on the EPP was 3GB, which, by todays standards isn't much. Now at 5GB, it's better, but not quite there yet since I do a lot of streaming music, podcasts etc. (Note, that this is more of a Bell component).
The Baka site has evolved as well, this process to upgrade my phone and select a plan was...seamless, as it should be.
I'm a satisfied customer and will recommend baka to friends, family and colleagues.
from Georgetown, ON
14 Mar 2018
Upgraded my phone online. Always a great experience!
from Sudbury, ON
14 Mar 2018
Used Baka for years...great. Service
from Hamilton, ON
14 Mar 2018
this is my third phone plan with Baka, always so simple and easy. The phone ships fast & we have had no issues. Always a pleasure.
from Bowmanville, ON
14 Mar 2018
Very good experience so far, easy to navigate the options and fill out forms
from Etobicoke, ON
13 Mar 2018
Online is easy but I had to keep starting and stopping as I didn't have enough information. A guide to upgrades and what information I should have handy before I start would be good.
from Peterborough, ON
12 Mar 2018
Baka is always great to work with!
from Simcoe, ON
9 Mar 2018
Always above superior customer service.
Excellent products with extremely fast delivery.
Always recommend Baka Mobile.
from Stoney Creek, ON
9 Mar 2018
Dealt with baka in the past always a great experience, website is user friendly , shipping is always fast and there customer service team is always helpful and knowledgeable.
Cheers Baka
from Burlington, ON
25 Feb 2018
Another great experience from Baka Mobile!
from Etobicoke, ON
23 Feb 2018
Seamless and easy transaction. Great customer service on the phone as well!
from Pefferlaw, ON
22 Feb 2018
Easy to navigate
from Mississauga, ON
20 Feb 2018
was easy selecting our phones online - this is the 3rd time ordered with Baka - customer services is also excellent
from Milton, ON
20 Feb 2018
Great Site.
from Courtice, ON
16 Feb 2018
Easiest site to order upgrade :)
from belleville, ON
15 Feb 2018
I had a few questions from the online site, phoned the 1-800 number, was connected almost immediately. they were extremely helpful.
from Langley, BC
15 Feb 2018
Very easy - straightforward process!
from Guelph, ON
14 Feb 2018
Great Online System
from Toronto, ON
12 Feb 2018
It is very easy to order online and Baka has always been very helpful. I have been using Baka whenever I need phone or upgrade for last 15 years.
from Fenelon Falls, ON
12 Feb 2018
All of our dealings with Baka Mobile haversion been excellent. Easy to order online or if you need to speak to a representative, they are friendly and knowledgeable. A pleasure to deal with. Thanks
from Stittsville, ON
12 Feb 2018
Customer Service was very polite and patient and of course helpful.
from Markham, ON
10 Feb 2018
Your website is very user friendly!
from Pickering, ON
8 Feb 2018
Nice and easy online ordering
from Arnprior, ON
28 Jan 2018
Really user friendly experience!
from Mississauga, ON
27 Jan 2018
Love BAKA
from Oakville, ON
23 Jan 2018
Very user friendly site.
from Hamilton, ON
22 Jan 2018
fast, easy & reliable
from Pickering, ON
22 Jan 2018
Website easy to use
from North Bay, ON
22 Jan 2018
Always easy to navigate the site, and the options are great.
from London, ON
21 Jan 2018
Upgrading my device with my existing plan was quick and easy!
from Ottawa, ON
20 Jan 2018
Super easy online interaction.
from Bowmanville, ON
18 Jan 2018
easy to use and great selection.
from Ottawa, ON
14 Jan 2018
Works exactly like it should.
from Kitchener, ON
13 Jan 2018
I have been dealing with Baka for over 8 years and I always find them to be fast and courteous. We have purchased several phones and plans from them. Always competitive.
11 Jan 2018
I called before ordering and was given amazing service, Tyler answered all of my questions and went above and beyond to make sure I had all the information. The website was very easy to use and exceptionally clear and straight forward!
from Windsor, ON
5 Jan 2018
Excellent customer service, talked me through the whole thing!
from Brampton, ON
5 Jan 2018
Great online set-up!
from Whitby, ON
5 Jan 2018
Easy to follow on line instructions.
from Stouffville, ON
5 Jan 2018
Quick and easy!
from Guelph, ON
5 Jan 2018
Online order process was super easy to navigate, can't wait to get my new phone
from Sudbury, ON
4 Jan 2018
easy to register and create new account
from Garson, ON
3 Jan 2018
the web site is easy navigate and i finished my order with ease.
from HASTINGS, ON
3 Jan 2018
Even an old, electronically challenged guy like me, could wade through the website easily
from Guelph, ON
29 Dec 2017
Excellent and user friendly...great deals too !!
from Thorold, ON
28 Dec 2017
The online service was fast and efficient and any question I had were answered quickly by Nicole. My only issue was actually getting the phone I wanted when they were on sale as they were Temporarily Out of Stock - but I managed to get it!
from Georgetown, ON
27 Dec 2017
Great customer service!
from Orangeville, ON
27 Dec 2017
Baka has always given me great customer service. Your plans and prices are great as well. Thank you! Alex Murray. Elementary School Teacher.
from Brampton, ON
27 Dec 2017
Always a pleasure dealing with Daniel. Very helpful and informative. He processed my upgrade right away and helped with changing my rate plan.
from Stoney Creek, ON
26 Dec 2017
The website is easy to use and fast!
from Cornwall, ON
26 Dec 2017
Easy to order and great service!
from ottawa, ON
26 Dec 2017
online interface was managable
from ON
25 Dec 2017
I have been a Baka customer for almost 25 years. I have never had a problem with either their sales or service teams. Any issues with a device are promptly and professionally dealt with. Their staff are courteous and knowledgeable. They are the best at what they do.
from Unknown
24 Dec 2017
I was very impressed with the deal and the simplicity of the website. There was a lot of work to place an order, work that I don't think is necessary.
from Woodstock, ON
22 Dec 2017
So simple and easy to use. Took me 2 minutes to order a new phone.
from Woodstock, ON
22 Dec 2017
Best customer service ever when calling or online!
from London, ON
22 Dec 2017
This was a very easy and quick process and I definitely appreciated that as I am not computer inclined :)
from Newmarket, ON
22 Dec 2017
Wonderful to deal with. Always offer competitive pricing
from MONTRÉAL, QC
21 Dec 2017
Très bien, bon service.
from Odessa, ON
21 Dec 2017
Great experience so far!
from Midland, ON
21 Dec 2017
Very friendly phone staff. I will use Baka againg for my next phone!
from Nepean, ON
21 Dec 2017
As expected, pretty quick and easy
from London, ON
21 Dec 2017
Fast and easy
from Durham Bridge, NB
20 Dec 2017
Debbie at Corporate was wonderfully helpful.
from ottawa, ON
19 Dec 2017
Very easy to upgrade my phone and account.
Have dealt with baka for almost 10 years and never have had issues!
from London, ON
17 Dec 2017
Easy!
from Barrie, ON
17 Dec 2017
Always great service
from Edmonton, AB
16 Dec 2017
:)
from Kitchener, ON
16 Dec 2017
Been with Baka for 15 years, great service, easy to use website which makes the whole ordering experience very easy.
from Carp, ON
15 Dec 2017
Easy to use website for shopping and placing the order.
from Owen Sound, ON
15 Dec 2017
Really easy to use the online ordering form, Great price and great contract for an OPSEU member
from Pickering, ON
15 Dec 2017
The customer service provided by Ann at BAKA was an absolutely fantastic experience and was a breeze to complete with her great patience with a computer dino like myself.
@foferzfrom Toronto, ON
15 Dec 2017
Always a pleasure dealing with Baka. Helpful every time I have to renew my phone. :)
from Barrie, ON
15 Dec 2017
Easy to do and quick response from baka
from Stoney Creek, ON
9 Dec 2017
Simple. Fast.
from Toronto, ON
8 Dec 2017
Smooth, as usual. I have been with BAKA Mobile for many years.
from Waterloo, ON
8 Dec 2017
This was very easy and intuitive to navigate through my purchase.
from Roseneath, ON
8 Dec 2017
Easy to use and sign up for.
from St-Hubert, QC
7 Dec 2017
easy when you read english
from Hillsdale, ON
6 Dec 2017
Good website, fairly easy to use!!
from St Thomas, ON
6 Dec 2017
Took a while to finish the order but with the security concerns now a days it is well worth it.
from Toronto, ON
2 Dec 2017
The website was easy to navigate and easy to fill out all the necessary information needed. Customer service was great when I did have a few questions - didn't have an automated machine or have to wait.
from Toronto
1 Dec 2017
Prompt courteous service.
from St- Hubert, QC
1 Dec 2017
Quand tu es un peux débrouillard très facile a utiliser
from Barrie, ON
1 Dec 2017
The Baka Rep Ann W-D was very helpful walking me through the ordering process
from Milton, ON
30 Nov 2017
Your website is easy to use. Thanks.
from Ontario
30 Nov 2017
Can't get much easier than this... Good on you Baka...
from Toronto, ON
27 Nov 2017
Easy, fast, simple, good experience
from Owen Sound, Ont
27 Nov 2017
Excellent service, everyone I talked to was so helpful! I talked to people both on the phone and the online chat, I’ll be back when it’s time for another upgrade and will recommend Baka to other people.
from Mississauga, ON
25 Nov 2017
I have ordered from Baka many, many times over the years, and I have never had any problems what so ever. Always friendly, excellent customer service,
from oshawa, ON
25 Nov 2017
Amazing fast and easy to use
25 Nov 2017
Really easy step by step process, just missing the details on creating a shareable plan.
from Hanmer, ON
25 Nov 2017
Super easy to purchase phone, plan, and accessories. Looking forward to using my new iPhone 7!
from Pickering, ON
24 Nov 2017
Easy to navigate
from Courtice, ON
24 Nov 2017
Bakes website is always easy to navigate with no surprises.
from BRAMPTON, ON
24 Nov 2017
WEBSITE IS EASY TO USE
from Oshawa, ON
24 Nov 2017
Easy to order!
from Whitby, ON
24 Nov 2017
First time ordering, easy process.
from mount hope, ON
24 Nov 2017
great service, great customer sevice, great pricing, great plans!
from Belleville, ON
24 Nov 2017
Ordered 4 phones online and it was seamless! Efficiently takes you through device selection, plan selection and accessories. I had made a mistake and was easily able to amend my order without having to input all the details over again. responses to my emails were also quick and professional. Thanks
from Whitby, ON
24 Nov 2017
My experience with Baka today and previously has been awesome.
from Belleville, ON
24 Nov 2017
Great experience dealing with baka. Website is very easy to navigate and straight forward.
from Stoney Creek, ON
23 Nov 2017
Baka customer service is excellent!
from Hamilton, ON
23 Nov 2017
very user friendly and easy to use. The process tokk minutes
from Toronto, ON
23 Nov 2017
Just wanted to say what a seamless experience I had upgrading my phone with Ann WD! She walked me through the process and was done in minutes! Thanks Ann and keep up the great work!
John
@Markymark913inTOfrom Toronto, ON
23 Nov 2017
I was disappointed that the sale on iPhones didn't start until today, but still glad it did. Saved a bundle and even tho the lines were busy for a long time, I did get through and had all my questions about the upgrade answered as I was typing in my order.
from Scarborough, ON
23 Nov 2017
User friendly and details available
from Fergus, ON
22 Nov 2017
Great corporate prices and fantastic selection of Google Pixel 2's
from Bayfield, ON
22 Nov 2017
Always the very best service! Keeps me coming back!!
from Hillsburgh, ON
21 Nov 2017
phone came right to my door in a timely manner! loved it!!! packaged so nicely!
from Calgary, AB
21 Nov 2017
Process was concise and easy to use
from Barrie, ON
21 Nov 2017
I typically order over the phone, with a great experience! This is my first time ordering online without talking to a rep. It was very easy - Hopefully it ends well!
from Niagara on the Lake, ON
20 Nov 2017
Easy to follow instructions
20 Nov 2017
I keep coming back because Baka makes it so simple to do...thanks!
from Cambridge, ON
14 Nov 2017
Many steps but simple process
from Mississauga, ON
14 Nov 2017
Great customer service and prompt online support.
10 Nov 2017
Everything was there! Live chat with John was fast and efficient. John guided me through and I got my order in a few minutes. Kudos!
from Courtice, ON
9 Nov 2017
Helpful and friendly customer service.
from Garson, ON
7 Nov 2017
Easy to deal with whether online or over the phone.
from Val Therese, ON
4 Nov 2017
Very simple no question unanswered much easier then the store
from St. Catharines, ON
2 Nov 2017
The order process was pretty user friendly. I was just a little frustrated with how quickly prices can change without notice. A phone went from $0 to $189 in a day with no advance notice, and I would have ordered if I knew that was going to happen. I know they have a note that prices could change but it is still frustrating when it happens and is a large difference like that.
2 Nov 2017
The 1-888 number was very helpful and everyone was extremely kind and easy to work with.
from Grimsby, ON
1 Nov 2017
I HAVE BEEN ORDERING FROM BAKA SINCE I HAVE OWNED A CELL PHONE. ALWAYS EASY, SMOOTH AND STRAIGHT FORWARD. THANK YOU BAKA
from St Catharines, ON
29 Oct 2017
quick and easy
from WOODBRIDGE, ON
29 Oct 2017
EASY ONLINE ORDERING
from North York, ON
25 Oct 2017
Very easy and hassle free
from TORONTO, ON
24 Oct 2017
Very good, I also used Live Chat Support and Katherine was very helpful. Good Customer Service.
Thank you
from Lindsay
24 Oct 2017
Excellent customer service.
from Pickering, ON
24 Oct 2017
very user friendly ordering system. took me step by step with ease
from Woodbridge, ON
20 Oct 2017
Always very helpful and professional.
from Toronto, ON
20 Oct 2017
excellent service from Kris today - exceptionally helpful and patient
from Toronto, ON
20 Oct 2017
Very very pleased with the service from Ann | Corporate Client Support Representative with BAKA. She was patient and was able to get me sorted out quickly and efficiently.
from Toronto, ON
17 Oct 2017
Efficient - Easy to navigate
from Milton, ON
15 Oct 2017
Not sure how many phones I've bought thru. Baka but as always, it is very easy to find the information needed and move thru. the shopping process to checkout!
from North Bay, ON
12 Oct 2017
Ordering online from BAKA was amazingly easy...thank you BAKA
from Peterborough, ON
10 Oct 2017
Easy to navigate. Selection is laid out nicely for viewing.
from Whitby, ON
10 Oct 2017
The selection of accessories is not very user friendly
from Scarborough, ON
10 Oct 2017
Super fast and easy Thank you
from Stirling, ON
10 Oct 2017
I was eligible for an upgrade and navigating through the website was easy to order my new smartphone. Thanks Baka!
from Peterborough, ON
6 Oct 2017
Incredibly fast and reliable service. My new number was set up before lunch the day after I placed the order, and my phone arrived within 1 business day.
from Sarnia, ON
5 Oct 2017
loved using the chat while working on my order. Needed clarification on 2 points and Nicole was very helpful. Thanks
from Bowmanville, ON
2 Oct 2017
Excellent service
from Oshawa, ON
30 Sep 2017
First time switching mobile carrier and it was straight forward and any questions I had were quickly answered by the friendly and helpful staff when I called. I was never on hold and was assisted right away. The rates and data included was exceptional.
from Toronto, ON
29 Sep 2017
great customer service. The customer service line walked me through the process very quickly and efficiently.
from Oakville, ON
28 Sep 2017
User friendly site.
from Edmonton, AB
25 Sep 2017
really easy to do , took 3 minutes .
from Mississauga, ON
25 Sep 2017
Awesome!
from Brooklin, ON
25 Sep 2017
Five star service again!
Great 2yr plan with LG G6.
Ordered a phone for my son. Due to the plan I was on, they worked with me to have the phone billed separately.
Phone was shipped within 24hrs.
Porting the number was seamless - change of port date was done immediately.
Thanks again.
from Wasaga Beach, ON
21 Sep 2017
Super Easy!
from Ontario
21 Sep 2017
Customer Experience was great! Ordering online was easy!
from Etobicoke, ON
19 Sep 2017
Awesome ANN! very helpful
from Milton, ON
18 Sep 2017
Online order was a bit longer than expected and sometimes little complicated, but quick call to Baka representative has explained all inquiries professionally and helpfully.
from Sherkston, ON
18 Sep 2017
VERY USER FRIENDLY AND SUPER FAST AND EASY TO USE!
from Janetville, ON
13 Sep 2017
Got lost making choices, called the 800 number and the lady pointed me in the correct direction and everything was very easy.
Thank you.
from Newmarket, ON
13 Sep 2017
Set up a family member and was able to transfer them from their old company to baka online and it was quick and easy! with great affordable rates!
from Toronto, ON
13 Sep 2017
I desperately needed a new phone as I had damaged my exisiting iPhone in the rain. The site was easy to use as I ordered a hardware upgrade. The instructions were easy to follow and I felt confident that I was inputting the information correctly.
from St. Catharines, ON
10 Sep 2017
Very easy to navigate and order through the BAKA Web site!
9 Sep 2017
Upgraded my Samsung Galaxy Note 2 for Note; renewed commitment for 24 months with premium plan then order new promo package Note 8 with charger and memory. Also added new NFC capable SIMM and VIP plan. Awesome!
from London, ON
8 Sep 2017
Always great deals and easy to navigate the website!
from Richmond Hill, ON
8 Sep 2017
Great process. Staff are amazing! Process is amazing.
from Georgetown, ON
8 Sep 2017
quite easy
from London, ON
6 Sep 2017
very efficient
from Etobicoke, ON
1 Sep 2017
Online is great so are staff
from Bowmanville, ON
31 Aug 2017
Easy transaction, and great help on the phone as well
from Courtice, ON
30 Aug 2017
Friendly and helpful service.
from Dundas, ON
29 Aug 2017
Very straight forward process!
from Bolton, ON
29 Aug 2017
The upgrade portion of the website was very easy to use.
from Nepean, ON
28 Aug 2017
Baka's website is easy to navigate. They have all the newest smart phones and great deals. Online customer service is great. Just upgraded my third phone. Thank you.
from Etobicoke, ON
24 Aug 2017
Great service Knowledgeable staff, would not think twice about doing business with Baka again. Thanks for all your help!
24 Aug 2017
A great online experience, efficient and intuitive
from Mattawa, ON
18 Aug 2017
Have been with Baka for many years, service is great, hope it continues!
from North Bay, ON
17 Aug 2017
Many good options and features and well priced
from stoney creek, ON
17 Aug 2017
Great pricing, and service. Easy to use website. Very happy with Baka
from Ottawa, ON
17 Aug 2017
Easy website to use
from BRAMPTON, ON
16 Aug 2017
Prompt Service!
14 Aug 2017
The only thing I would have liked is for the customer service to be able to give me opinions/knowledge about specific phones, when I called I was told they aren't a sales rep for each company they do not know. Online is easy to follow if you know about cell phones and which one is best for you!
from Kitchener, ON
14 Aug 2017
The online ordering process went smoothly.
from Mississauga, ON
13 Aug 2017
It was easy, efficient and fast service dealing with Baka!
from Bowmanville, ON
11 Aug 2017
ordering an upgrade to a phone on my plan was quick and easy.
from Tiverton, ON
11 Aug 2017
step by step instructions made easy to order.
from Mississauga, Ontario
8 Aug 2017
I recently worked with Daniel at Baka to transition my work cellphone number to a consumer account. The service was great and everything when off without a hitch. The clear and specific details about what was needed were very helpful.
from Brampton, ON
7 Aug 2017
Quick and easy
from Etobicoke, ON
5 Aug 2017
Very Smooth
from Toronto, ON
2 Aug 2017
I broke my phone, BAKA helped me deal with Bell, then when I messed up my order, again BAKA helped me place my order step by step. Im very appreciative, wish I had taken down the name of the two employees
from Bowmanville ON
28 Jul 2017
Started to process the order online, didn't have an 8yr old kid nearby to explain terminology. Called Baka and spoke to a helpful, friendly young lady (not 8yrs old) and she calmed me to the point where I could blindly order a new phone. 15 pages of legal terms and conditions is a bit much but we have no choice really.
from NIAGARA FALLS, ON
26 Jul 2017
PROFESSIONALS
from Peterborough, ON
24 Jul 2017
Baka's customer service has been great to date.
Their online ordering forms are well-organized and intuitive.
from St.Catharines, ON
20 Jul 2017
Online order seamless and simple.Great service
from Bracebridge, ON
20 Jul 2017
Very fast and easy upgrade process.
from Markham, ON
19 Jul 2017
Very good to deal with, .
from Toronto, ON
18 Jul 2017
Easy and fast
from Pickering, ON
18 Jul 2017
Fast process for upgrading the device.
It would be nice if more devices options were available.
from Muskoka
17 Jul 2017
Been with Baka for over 10 years with no real issues that could not be resolved. Just made another purchase recently.
from Scarborough, ON
16 Jul 2017
5 star online experience with Baka Mobile, Thank you Very Much Everyone and Take Good Care.
from sarnia, ON
15 Jul 2017
very friendly and helpful
from Hawkesbury, ON
14 Jul 2017
This is the 4th phone I have bought from Baka since I get great rates through my union. Shipping is fast, prices are great. I will buy from them in the future.
from london, ON
7 Jul 2017
After having difficulty navigating the process a live agent helped me through it!!
from Toronto, ON
5 Jul 2017
easy to sign up
from Markham, ON
5 Jul 2017
I had an excellent experience in using Baka Mobile's service. Thank you!
from Peterborough, ON
5 Jul 2017
Easy
from Scarborough, ON
5 Jul 2017
so quick and easy to use the online tool
from Toronto, ON
5 Jul 2017
Excellent service all around.
Thank you
3 Jul 2017
Great online ordering experience !!!
from Mississauga, ON
27 Jun 2017
Baka Service is second to none!!! The Corporate staff are amazing.
from Dorchester, ON
26 Jun 2017
Very happy with the customer service i've had on the phone and on the live chat support. Just awaiting the arrival of our new phones!
from Plainfield, ON
26 Jun 2017
Have used this service for purchasing new phones and absolutely love the discounts that I receive! Couldn't be happier! Customer service is very helpful as well!
from Caledon East, ON
26 Jun 2017
delivery has always been prompt and customer service has been very good.
from Calabogie, Ontario, ON
26 Jun 2017
Very easy to contact and very knowledgeable with products and able to provide quick and accurate answers to all my questions.
from Brights Grove, ON
22 Jun 2017
baka customer service staff have been excellent
from London, ON
21 Jun 2017
easy to use site-excellent value
from Georgetown, ON
21 Jun 2017
Easy to follow. I had a few extra questions and contacted them by phone and was able to have al questions answered quickly.
from Pickering, ON
21 Jun 2017
I've been with Baka for over 7 years.. it's so nice to work with a straight forward website and I can always quickly get in touch with a representative if I have questions. Very happy with Baka.
from Campbellford, ON
20 Jun 2017
Easy to use
from Erinsville, ON
20 Jun 2017
Great service
from Toronto, ON
20 Jun 2017
easy online order
from ON
20 Jun 2017
Straight forward
from Pickering, ON
20 Jun 2017
had one quick question before confirming my order and the person I spoke to was a great help.
from Woodbridge, ON
19 Jun 2017
fast and easy process
from Etobicoke, ON
17 Jun 2017
very easy to use
from Snow Road Station, ON
17 Jun 2017
very user friendly
from Courtice, ON
16 Jun 2017
amazing online experience through simplicity
13 Jun 2017
Super easy to upgrade hardware online!
from Hamilton, ON
13 Jun 2017
This is, I believe, my third phone from Baka. I've never had any issues, or problems with my phones; or Baka.
from Markham, ON
12 Jun 2017
Baka Mobile has always provided the best service.
from Oshawa, ON
12 Jun 2017
Amazing Service
from Cambridge, ON
9 Jun 2017
For a technologically challenged individual, I was able to navigate through the entire process with ease Thank you!
from Simcoe, ON
7 Jun 2017
good very helpful on the chat line
from Pickering, ON
6 Jun 2017
Very easy to navigate the system. Lots of information about all packages available. Goo customer service.
from newcastle, ON
6 Jun 2017
Very well thought out online ordering process. Extremely efficient and easy to use.
from Bradford, ON
1 Jun 2017
Smooth
from Stoney Creek, ON
31 May 2017
Great on-line experience - very clear information and steps!
from Etobicoke, ON
29 May 2017
Very Good. The pickup option is outstanding, and one I have used often
from St. Catharines, ON
29 May 2017
I spoke with Victoria on the phone and she was a great help! She is an amazing customer service rep and the company is lucky to have her. She was patient and kind and helped me for far longer than I probably deserved.
Thank you for bringing back customer service!
from Ingleside, ON
25 May 2017
Quick & convenient, no problems ordering from the website. We'll see how quickly everything gets processed.
from Bowmanville, ON
25 May 2017
Excellent service
from Bowmanville, ON
19 May 2017
Excellent ordering so easy
from Pickering, ON
18 May 2017
Called to clarify few items on the web order and found it very helpful. Person walked me through some of the screens to ensure no errors in ordering. Thanks. I hope delivery and setup would be as easier as ordering.
from Cobden, ON
17 May 2017
ALWAYS QUICK CURTIOUS AND PROFESSIONAL!!
from Wasaga Beach, ON
17 May 2017
The service was easy to use.
from Mississauga, ON
16 May 2017
This ordering system is great. It's simple to navigate and as a corporate customer I love the saved address dropdown.
from Verona, ON
16 May 2017
Excellent customer service for all of my questions and easy to use website for placing orders.
from Sudbury, ON
15 May 2017
thank you. all my questions have been answered professionnally and in a timely manner. I have gotten all the help I needed when needed it. You have awsome statf
from Oakville, ON
15 May 2017
Easy Site to use.
from Chatham, ON
13 May 2017
simple and quick
from Bayfield, ON
8 May 2017
Baka has always been fast, friendly and very professional! They try hard to get you the very best.
from north bay, ON
8 May 2017
Online chat support made the order super easy and Kelsey was excellent...even when I was finished ordering she answered further questions on transferring old SIM cards etc...great service and a great price...thanks guys!
from Pickering, ON
8 May 2017
Debbie was awesome - really appreciated her help!
from Edmonton, AB
6 May 2017
Process was quick and seamless
from Barrie, ON
5 May 2017
No problems very easy
from Cambridge, ON
5 May 2017
Great Work People. Saved a Ton of Time
from kingston, ON
2 May 2017
I called the Help Line to verify my cart prior to placing my order. I was pleasantly surprised at the hours of customer service and the quick, pleasant and friendly service I received! It made the process so simple and stress free
from Mississauga, ON
29 Apr 2017
Yours reps were really helpful, they were a joy to deal witrh
from Lindsay, ON
28 Apr 2017
It's so easy to find what you need on the website, and the staff are terrific and helpful when dealing with them directly.
from Oakville, ON
27 Apr 2017
Like this site. Easy to follow.
from Bowmanville, ON
26 Apr 2017
Easy user friendly. As well as extremely helpful when I called in.
from Hastings, ON
26 Apr 2017
Excellent help each time I phoned.
Very helpful
from windsor, ON
25 Apr 2017
easy to fill out
from toronto, ON
25 Apr 2017
easy to use
from Pickering, ON
25 Apr 2017
User friendly
25 Apr 2017
Very user-friendly system, upgrading my device and switching plans was easy to do and took only 15 minutes from start to finish.
from Pickering, ON
25 Apr 2017
user friendly website
from Darlington, ON
25 Apr 2017
I appreciate the support of Baka customer service. They answered my questions less than 10 minutes.
from North York, ON
24 Apr 2017
straight forward
from Wasaga Beach, ON
24 Apr 2017
Always like dealing with Bake great service
24 Apr 2017
Had a few questions about ungrading phone, SIM cards and shipping inactive vs active. So helpful in live chat. Made ordering super easy.
from Mississauga, ON
17 Apr 2017
Very user friendly site. Thank you
from Courtice, ON
17 Apr 2017
The online system was straightforward and easy.
from Bradford, ON
17 Apr 2017
Every easy and fast to use the online service.
from Mississauga, ON
16 Apr 2017
Very easy to use.
from North York, ON
16 Apr 2017
Website is user-friendly.
When I contacted Baka, they were also very helpful.
from Newcastle, ON
14 Apr 2017
I have dealt with Baka for several years now and NEVER disappointed!!
from Brampton, ON
13 Apr 2017
Excellent customer service from Daniel. Professional, courteous and patient. Online experience was great!
from Tiny, Ontario
12 Apr 2017
Many thanks to Ron and the staff at Baka Etobicoke! They were more than helpful and fair in guiding me through dealing with a broken screen on my phone, setting me up with a loaner, getting the repair done economically and in a very timely manner. Excellent customer-focused service. Kudos!
from Courtright, ON
11 Apr 2017
Very busy site, but still user friendly...great BAKA service staff...
from Ontario
7 Apr 2017
Baka has great customer service and easy to deal with, was just blown away by the 200$ increase in phone prices in a 2 hour period of time.
If you see a price you like, don't delay on ordering.
from Milton, ON
5 Apr 2017
Very Friendly customer service people, Great online options.
from Amherstburg, ON
4 Apr 2017
Quick and Easy!
from Kitchener, ON
4 Apr 2017
This was a very simple, user friendly site and order process. Thanks Baka!
from Toronto, ON
4 Apr 2017
Easy Forms and quick to complete
from Pickering, ON
3 Apr 2017
Easy, straight forward and convenient!
from London, ON
3 Apr 2017
When I had difficulties I had no trouble getting help on both live chat and by phone. Great experience!
from London, ON
2 Apr 2017
The form were very easy to go through and I heard the company has great customer service
from Amherstburg, ON
2 Apr 2017
The process to order a new phone is very straight forward on this site.
2 Apr 2017
Thanks @BakaMobile for making orders online SO easy!
from Toronto, ON
30 Mar 2017
Very user-friendly site.
from Hilton Beach, ON
29 Mar 2017
Online purchase is easy. Two calls to Baka to confirm details were answered promptly and questions were answered satisfactorily. Always good service
from Toronto, ON
28 Mar 2017
I really like the pop up hints - answered my questions without having to ask a rep at Baka :)
from Coniston, ON
28 Mar 2017
extremly easy to use thanks
from Owen Sound, ON
24 Mar 2017
Katherine was fantastic! She provided me with all the help I needed. Thanks very much!!
from Kingston, ON
24 Mar 2017
So far, my short experience with Baka has been good
from Courtice
24 Mar 2017
Great to work with unless there is a problem. Phone prices dropped three weeks after we bought and they would do nothing. We have dealt with Baka for many years and felt they should have valued us as return customers.
22 Mar 2017
I have been with Baka for a few years now and have always had great service. Online ordering is very easy as well!
from Essex, ON
22 Mar 2017
Nicole was so wonderful and patient. Thank so much!!
from London, ON
21 Mar 2017
the site works really well
from ON
20 Mar 2017
Easy to navigate website and great customer service on the telephone.
from Scarborough, ON
17 Mar 2017
Shopping online is easy. Agents are very helpful. I've been a Baka customer for many years.
from Caledon, ON
15 Mar 2017
Amazing - so easy to follow; great information; prompt service and delivery of product -- highly recommend as a service partner for Bell Services.
from Mississauga, ON
14 Mar 2017
Great website! Easy to use!
from Niagara Falls, ON
12 Mar 2017
This site is super easy to navigate and to order from using my union discount.
from Mississauga, ON
11 Mar 2017
It was easy to choose my device and plan online. Easy to follow through on check out. Hope the after sales service is just as good
from Lindsay, ON
10 Mar 2017
It was easier than I thought it was going to be :):):)
from Kingston, ON
10 Mar 2017
Process was very simple, straightforward, with easy-to-use information links. Very impressed.
from Port Dover, ON
7 Mar 2017
Great Deals, Great Service, especially with the confusing migration stuff!
from Toronto, ON
6 Mar 2017
On the recommendation of a friend, we came to Baka.ca to simply check out their competitive rate plans and phones. I initiated an online chat with a Baka representative simply to ask a few questions, but was so impressed, I ended up signing up. Looking forward to my new relationship with Baka!
from Niagara Falls, ON
3 Mar 2017
Customer service is awesome! Helped me through the online setup.
from Bowmanville, ON
3 Mar 2017
Excellent help from Debbie. Many thanks.
from Niagara-on-the-Lake, ON
1 Mar 2017
Prompt and excellent service! Website is simple to navigate.
from Hamilton, ON
25 Feb 2017
talked to a rep first and he was amazing, stepped me through the whole process so I could do it on my own
22 Feb 2017
on-line ordering -- easy to find what I need and order. Shipping has always been prompt
from Markham, ON
15 Feb 2017
So looking forward to my new phone. It was a breeze to select a device and plan and transfer it over from my current provider!
from Bowmanville, ON
14 Feb 2017
Short
Sweet
Seamless
from Bridgenorth, ON
14 Feb 2017
It was real simple and easy very user friendly
from Kitchener, ON
14 Feb 2017
This is how ordering online should be. Easy, well ordered site. No confusion.
from St Thomas, ON
13 Feb 2017
Easy to navigate. Didn't have to search around.
from Orangeville, ON
12 Feb 2017
We just ordered a new phone for our daughter. It is being delivered directly to her at school. I am happy they automatically transfer her old Bell account and number. Easy peasy.
from Ajax
11 Feb 2017
Outstanding customer service!
from Brantford, ON
8 Feb 2017
Very easy navigation
from Toronto
2 Feb 2017
Service department A++ - shipped phone in for screen repair and the turnaround time of 1 day exceeded my expectations. Thanks Ron!
from Brampton, ON
2 Feb 2017
Excellent easy to use website
from Bowmanville, ON
1 Feb 2017
Online ordering very easy :)
from Bowmanville, ON
1 Feb 2017
It was easy to order more than one cell phone device.
It was easy to follow the screens.
It is easy to revise the order if you forget something and it keeps Checkout info if you have to do that - huge plus :)
from Vars, ON
23 Jan 2017
The customer service and online ordering process is easy. The customer service call that I placed in advance of my order was excellent, I was given clear and precise instructions as to how to upgrade my account to corporate and what it was going to cost. looking forward to a long relationship with Baka!
from Ancaster, ON
22 Jan 2017
Great website. Very easy to use and navigate. The steps to make an order are in a sequence that makes sense.
from London .Ontario
22 Jan 2017
Added an Iphone 7 to my corporate account and pleasantly surprised how easy it was over the phone.Big Thanks go to Victoria and Mike in corporate sales.They really want you to be happy with your purchase.Other business's could learn from you guys.Keep up the great work.
from London, ON
10 Jan 2017
John was great and helped me through everything. Way easier than dealing in a store.
from Montreal, QC
9 Jan 2017
clear instructions, easy process to follow
from Etobicoke, ON
4 Jan 2017
I received excellent guidance and service from BAKA. I have been ordering from them for years and will continue to do so. Thanks so much for making it an easy and enjoyable experience!
from Ottawa, ON
31 Dec 2016
Very fast, pleasant service. I have been wth Baka for a few years and they are always reliable!
from London, ON
29 Dec 2016
Easy, friendly service
from mississauga, ON
29 Dec 2016
Very helpful and patient person, please keep up the excellent service. Thanks
from Pickering, ON
28 Dec 2016
quick, to the point and got it done in no time!
@dlr1207yahoo.comfrom Richmond Hill, ON
27 Dec 2016
Fast and reliable network
from Nepean, ON
27 Dec 2016
Baka has an incredible web presence and an easy to use interface for ordering and/or upgrading. Baka always delivers!
from Caledon, ON
27 Dec 2016
Online ordering is super fast and easy. Customer service via the telephone hotline is excellent as well. Great job Baka!
from Milton, ON
27 Dec 2016
Baka continues to be our first choice for mobile products
from Alliston, ON
23 Dec 2016
Easy online ordering experience. Can't wait to get my new phone.
from Brampton, ON
23 Dec 2016
Too much information required especially when the customer has an existing account with BAKA. Very bad when you don't accept Visa / MasterCard debit, I have two accounts with BAKA so what is the credit check for me to key in my personal credit card information.
from Richmond Hill, ON
22 Dec 2016
Easy to use website.
from Ottawa, ON
21 Dec 2016
Quick and easy
from Thornhill, ON
20 Dec 2016
easy to use
from London, ON
20 Dec 2016
This was an easy painless way to do business. Thanks.
from Bowmanville, ON
20 Dec 2016
Super-easy to upgrade my old BB!
from Douro-Dummer, ON
19 Dec 2016
Great website
from North bay, ON
17 Dec 2016
Great site with excellent, and easy to follow/use guidelines. Very straightforward
from St. Thomas, ON
16 Dec 2016
Love how easy and quick it is to process your orders.
from Woodbridge, ON
16 Dec 2016
Baka's online ordering process was very detailed and easy to complete. I spoke to Nicole before getting started to clarify a few questions I had and she helped me with them. Overall excellent experience!
from Brampton, ON
16 Dec 2016
Provided every information I need to know to complete the transaction. It's like being directed by a live person.
from London, ON
16 Dec 2016
The online order process is very quick and easy.
from Pickering, ON
16 Dec 2016
Took less than 15 minutes to order my new phone
from Burlington, ON
15 Dec 2016
awesome
from Mississauga, ON
15 Dec 2016
Time consuming when completing the detail especially same for each order
from East York, ON
14 Dec 2016
Upgrading my new device was easy as 1,2,3!
12 Dec 2016
We have enjoyed our relationship with Baka for many years now and you continue to make things easy and straightforward, from online shopping to customer service. We have had outstanding service whenever we have a question or concern and have called to speak to a representative. Your website is easy to navigate through, answers all our questions and just makes the shopping experience so rewarding. Looking forward to receiving our new phone soon and we look forward to many more years as Baka customers. Keep up the great work, Baka!
from Hastings, ON
12 Dec 2016
everything was straight forward user friendly
from Markham, ON
12 Dec 2016
Very intuitive, smooth and easy process online!
from Etobicoke ON
9 Dec 2016
Cannot thank your employee Milly enough for helping me out when I was in dire need of another phone (I broke my last one); she handled everything quickly and efficiently for me and I had my new phone in my hands within 2 days. Great service at BAKA.
from London, ON
8 Dec 2016
very user friendly and easy to understand and navigate :) Customer Service is great - thanks Nicole for all of your help!
from Ottawa, ON
7 Dec 2016
The process was very user friendly and the system updated with every add on I did to show my final amount.
Thank you for the assistance via phone on my questions too.
from Kingston, ON
7 Dec 2016
Online experience was initially frustrating but the customer service was very helpful(phone service)
from Windsor, ON
6 Dec 2016
Thanks for providing an easy way to order.
from Grimsby, ON
6 Dec 2016
Nice to quickly review and access, place order and hopefully receive in a few days!!
from London, ON
5 Dec 2016
The online experience and discussion with Baka reps was friendly and professional.
from Ontario
28 Nov 2016
I could not get through on the phone, that was a pain as that is my preferred method to buy any product from anywhere. I like dealing with real people. So, I was forced to go the online route. However, the steps were easy to follow and instinctual. Still, I really like dealing with real people, so, at the end of it all I am, sadly, disappointed.
from Pickering, ON
25 Nov 2016
it was fast and an easy experience. Cheers
from Bethany, ON
25 Nov 2016
Very easy to use...thanks
from Ottawa, ON
25 Nov 2016
Thank you for your patience Nicole, you are the best!
25 Nov 2016
Great service and very helpful!
from Aurora, ON
25 Nov 2016