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Reviews: What People Are Saying About Baka Mobile
Have you bought from Baka Mobile before? Please share your experience and write a user review.
Users gave Baka Mobile an average score of 4.8 out of 5 Stars based on 1744 reviews.
All reviews are the opinions of the user who submitted them. Baka Mobile does not necessarily endorse these reviews. If you click a user name, you will be leaving the Baka Mobile website to visit that user's profile. Baka Mobile does not control, nor is it responsible for content posted on user profiles.
from Midland, ON
7 Jun 2023
I have always found it very easy to order on Baka website. I have found the customer services to be gratifying, the products and phone plans are great!
from Oshawa, ON
30 May 2023
Help department was immediately helpful. When I was first directed to the Baka page I was unaware that I was already logged into the system. That cause some delays. During the order process I was unsure where to include the Baka upgrade approval reference and so put it in the comments.
from Sudbury, ON
25 May 2023
Easy to navigate online. An excellent first-time experience.
from Toronto, ON
17 May 2023
Excellent customer service
from Edmonton, AB
12 May 2023
detailed and easy instruction to follow, good verity of choices.
from Scarborough, ON
1 May 2023
Baka has the best team. always there when you need them. Joel is the best account manager
from Manotick, ON
25 Apr 2023
I have been a client for many many years always the same excellent service and great prices.
from Picton, ON
22 Apr 2023
Website is easy to use.
from Port Perry, ON
20 Apr 2023
Nice and easy order process.
from Oshawa, ON
19 Apr 2023
Customer for almost 10 years always good service
from Arnprior, ON
17 Apr 2023
This was my first time doing an upgrade online myself and not calling Baka to do it. The process was simply and much easier than I expected. Every step is in order and makes the choices easy. I have always been happy with my Baka experience.
from Etobicoke, ON
13 Apr 2023
great online support...very patient and friendly
from LONDON, ON
13 Apr 2023
I emailed the customer service line with three questions. Each was answered (and more) within ten minutes in an email response by Rachael. I was able to navigate the online ordering no problem. Given that I was within a month of an upgrade anyways, I paid 11 dollars to have a new phone shipped to my door. I kept my sim, my number, and my plan.
Just beyond easy and convenient.
Thank you.
from North Bay, ON
12 Apr 2023
Very easy to purchase online and best rate I've found.
from Newmarket, ON
9 Apr 2023
Very user friendly site and lots of options at every budget.
from Frankford, ON
6 Apr 2023
Title says is all. Upgrading online took me about 10 mins.
from Janetville, ON
31 Mar 2023
I have been buying from BAKA for a decade or more, best deals, service and plans.
from South River, ON
31 Mar 2023
As a teacher i am always running out of data and struggling through slow data when trying to play videos or games for students. Much better options here
from Port Dover, ON
23 Mar 2023
Easy to navigate web site, well laid out and user friendly.
from Niagara Falls, ON
21 Mar 2023
Very smooth and positive experience with competitive pricing
from Toronto, ON
20 Mar 2023
I usually call customer service to purchase a phone or get an upgrade, but this was so easy and efficient.
from Demorestville, ON
18 Mar 2023
been buying my cell phones from Baka for years. Always terrific, quick service
from Grimsby, ON
16 Mar 2023
Wonderful
from Mitchell, ON
10 Mar 2023
Ease of use, detailed instructions and information for customers . Support offered at every level and so many choices to choose from.
from Port Coquitlam, BC
8 Mar 2023
I like how the portal is self-service and full-featured to associate the order with individual and corporate account information.
from Windsor, ON
5 Mar 2023
The process to fill out the order is quite easy to follow, instructions provided on screen are clear.
from Kincardine, ON
2 Mar 2023
Excellent Experience. Very user friendly website. Great Deals on devices as well as on EPP Plans.
from Oro-Medonte, ON
1 Mar 2023
They went out of their way to correct an error I made when ordering a new phone.
The iPhone I wanted was a gold pro 14.
I inadvertently ordered a black one.
Once I’d realized my mistake they cancelled the order and fixed the issue.
Excellent customer service - thanks
from Hamilton Township, ON
1 Mar 2023
I have never had a problem with Baka
from Oro-Medonte, ON
28 Feb 2023
Switching back to Bell - Baka's website makes it really easy - thanks.
from Smithville, ON
27 Feb 2023
Fantastic service! No complaints
from Kitchener, Ontario, ON
19 Feb 2023
No issues with the online booking .. pretty easy step by step process.
Looking forward to my new phone.
from Woodbridge, ON
18 Feb 2023
Very competitive rates and easy to navigate around your website.
from Petawawa, ON
14 Feb 2023
It's been a while and a lot has changed since my last purchase and Rachel was very helpful and patient answering my question and making my purchase experience smooth.
from Pickering, ON
13 Feb 2023
Excellent customer service
from Lindsay, ON
6 Feb 2023
Always super user friendly to purchase new hardware. No lines, just get what you want, pay and get out
from Scarborough, ON
30 Jan 2023
It was so easy to place an online order for a phone. It was great as I was able to take my time to make the best choice for me. Awesome.
from Bowmanville, ON
26 Jan 2023
Great to be able to reach contact person when I had questions.
from Edmonton, AB
23 Jan 2023
Excellent customer service and great online experience
from Peterborough, ON
19 Jan 2023
I can't say enough good things about the customer service provided by the Baka team. They're very easy to talk to and helpful on the phone when a phone conversation is needed. I've only ever had pleasant and useful dealings with them. Thank you!
from Mississauga, ON
7 Jan 2023
this is the 4th or 5th time I have purchased my phones and arranged my plans through BAKA. It is always the same experience~ fast, easy and user friendly.
from Niagara Falls, ON
2 Jan 2023
I adored this experience!
The ease at which I was able to do this is breathtaking to me. Thank you.
from Waterloo, ON
30 Dec 2022
The website is easy to use and quick to submit an order. It is always enjoyable completing a device upgrade online at Baka.
from Carp, ON
29 Dec 2022
Online steps were easy to navigate. Spoke to a customer service by phone afterwards to ensure my order was correct and they provided a friendly and professional service.
from Garson, ON
28 Dec 2022
I appreciate the flexible shopping cart as I reviewed some of the various products.
from Owen Sound, ON
25 Dec 2022
Easy step-by-step process of ordering a new phone. Multiple chances to confirm and easily layed out.
from North Nay, ON
25 Dec 2022
Super easy. Pick what I want then click and go!
from Whitby, ON
23 Dec 2022
very user-friendly interface to place an order
from Mississauga, ON
23 Dec 2022
very good service
from Niagara on the lake, ON
22 Dec 2022
The quickest order I have ever done on line ever!!
from Garson, ON
16 Dec 2022
I never order online, and this was easy
from Coquitlam, BC
15 Dec 2022
Being able to order a new device and update my plan online was a dream. It was simple and relatively self-explanatory. A big improvement over other previous providers.
from Markham, ON
14 Dec 2022
Fast shipping, excellent customer service. Five stars for Baka.
from Lasalle, QC
6 Dec 2022
VERY HAPPY WITH THE SERVICE
from Kingston, ON
4 Dec 2022
My online experience was seamless. I was able to see what was in stock and order right away.
from Toronto, ON
3 Dec 2022
Had a fantastic experience. This is why I've been with BAKA for over 10 yrs.
from Etobicoke, ON
27 Nov 2022
The rep was patient and friendly as the rep did not rush me over the phone. I had a few questions and completed the order while the rep was on the phone in case I had further questions, I appreciated that. Not all reps at contact centres have a kind tone. This rep did!
from Aylmer, ON
25 Nov 2022
Very easy
from ST THOMAS, ON
25 Nov 2022
fast and easy
from Merlin, ON
24 Nov 2022
Fast and efficient
from Markham, ON
24 Nov 2022
This is the third time I’ve ordered through Baka online. It’s always been good
from Ancaster, ON
23 Nov 2022
Great website. Easy to navigate and bring over my kids to phones from another carrier. Great prices. very satisfied and highly recommend.
from Langley, BC
15 Nov 2022
Online experience was quick and simple. I've always had a great experience ordering with Baka.
from BELLEVILLE, ON
3 Nov 2022
Fast and easy upgrade
from Toronto, ON
2 Nov 2022
I have dealt with BAKA Communications now for close to 20 years. Their service has always been A Plus.
from Niagara Falls, ON
27 Oct 2022
I've been a Baka customer for years. Today I was placing an order and had a couple of questions about it before I placed the order. I called Baka and Tyler was able to answer my questions quickly and professionally. Always an awesome experience with Baka. Thank you Tyler!
from st thomas, ON
21 Oct 2022
very easy to buy and get information on products
from St. Catharines, ON
21 Oct 2022
Great experience and easy
from Spring Bay, ON
20 Oct 2022
Easy to use and filter through items
Fast and easy check out
from Niagara Falls, ON
19 Oct 2022
Easy to order phone
from Niagara-On-The-Lake, ON
19 Oct 2022
Easy to use, friendly user interface
from Sault Ste Marie, ON
18 Oct 2022
I always enjoy the customer service and information provided when I am looking to upgrade my mobile. Keep up the great work!
from Lindsay, ON
15 Oct 2022
Very quick to respond to email and website was very easy to use!
from Dunchurch, ON
15 Oct 2022
I’ve used Baka many times and they’ve been fantastic. I wouldn’t go anywhere else
from Cambridge, ON
11 Oct 2022
Online experience has become very easy to navigate and chose the right phone and plan for you! I must say, I am very impressed with the new online experience. Thanks Baka! KS
from Waterloo, ON
11 Oct 2022
Super easy to complete an order.
from Toronto, ON
7 Oct 2022
Had to order a new work phone, and it was super easy. Just a few clicks!
from Nobel, ON
6 Oct 2022
Love Baka's service, anytime I call you're helpful and quick, the only issue I have is that you don't offer a wide range of phone choices for Smartpay plans. (i.e LG, Sony)
otherwise, fabulous service!!
from London, ON
4 Oct 2022
Nothing has been easier, and have such great follow up as Baka
from Harrowsmith, ON
28 Sep 2022
Excellent customer service.
Online site is easy to use and follow.
from OMEMEE, ON
28 Sep 2022
EXCELLENT SERVICE!!
from North York, ON
22 Sep 2022
The service is quick and response time to my questions is also good.
@kevink2009from St Catharines, ON
16 Sep 2022
Thank you. Seamless
from West Guilford, ON
15 Sep 2022
Been purchasing phones and dealing with Baka Mobile for the past 8 years or so. Very friendly customer service and always helpful! Keep up the good work!
from London, ON
12 Sep 2022
This was the most inexpensive option that I’ve seen for purchasing a new phone and plan! The website is straightforward and easy to follow.
from Mississauga, ON
9 Sep 2022
Thank you for assisting me with my questions today
from Oshawa, ON
4 Sep 2022
Baka can't be beat! great service and so easy to switch from Rogers to Bell, where the prices are much better.
from Tiny, ON
2 Sep 2022
Upgraded to new Samsung S22s via the Baka Mobile EPP Website. Site was easy to use and navigate through. Had no issues with the online order. All in all a very good site.
from East York, ON
24 Aug 2022
Great service support and easy to use website.
from whitby, ON
22 Aug 2022
Easy to use online experience. Have always found Baka Mobile to be reasonably priced, and is delivered quickly
from Algonquin Highlands, ON
21 Aug 2022
This was fast and easy. I upgraded my device as mine is old and starting to act up. I did this in minutes and can't wait for my new phone!
from Belleville, ON
15 Aug 2022
Called for assistance - very helpful - answered all my questions ad provided relevant comments on plan and product - very satisfied with response
from PARRY SOUND, ON
10 Aug 2022
Baka Mobile is always helpful and quick
from kingsville, ON
9 Aug 2022
I have always had a great experience dealing with people at Baka ... fun, friendly & informative!!! THANKS for all of it!!! 😁
from Deep River, ON
9 Aug 2022
Baka is the superior company when it comes to online service response time. Customer for life here.
8 Aug 2022
Always happy with Baka's customer service.
from Gloucester, ON
5 Aug 2022
Terrific customer service via the Support line with a very knowledgeable and helpful agent and the online experience was comprehensive and straight forward!
from Belleville, ON
4 Aug 2022
It was fast and simple.
from Surrey, BC
27 Jul 2022
Easy to use website
from Edmonton, AB
25 Jul 2022
Very easy to navigate the site - smooth sailing, was able to be in and out in less than 30 minutes.
from Sackville, NB
25 Jul 2022
I love BAKA!! This is my third phone purchased through Baka, the rates are great, it is easy to buy online, and the customer service has always been FANTASTIC!
Thank you Baka staffers!
from Coe Hill, ON
22 Jul 2022
Excellent and very easy to navigate
from Windsor, ON
11 Jul 2022
Baka makes this process very convenient. I emailed them in the process and they replied very quickly.
from port perry, ON
5 Jul 2022
as a none teck oriented person, navigating the site was relatively painless
from McDougall, ON
29 Jun 2022
This is my fourth or fifth phone purchased through Baka, the rates are great, it is easy to buy online, and the customer service has always been exceptional.
from Edmonton, AB
28 Jun 2022
Super fast and easy
from Orléans, ON
23 Jun 2022
I'm always satisfied with the service I receive from Baka!
from edmonton, AB
17 Jun 2022
The agent, Debbie, was very informed, professional & personable. Very patient & helpful
from Port Dover, ON
9 Jun 2022
Great system, easy to follow, live chat support is incredibly efficient and helpful.
from Petawawa, ON
7 Jun 2022
Never ever had a problem dealing with Baka, fast and efficient service always
from Oakville, ON
7 Jun 2022
Great Customer service. Esp. our Rep Daniel is a very knowledgeable and helpful associate who always is ready to help
from Windsor, ON
20 May 2022
Spoke with Ken today for technical support - he was AMAZING. Appreciate his help!
@JessicaNormajefrom Ottawa, ON
12 May 2022
Baka Mobile is really user friendly! It was easier than ever to order my new Iphone and they really do have the best price out there!!!
from Orillia, ON
8 May 2022
I have had nothing but great service and quality with Baka and strongly recommend the fast efficient online experience to anyone looking at purchasing a new device.
from Levis, QC
26 Apr 2022
Nous avons toujours été très bien servi par Baka mobile
@riscariofrom Toronto, ON
21 Apr 2022
Over the years, Baka Mobile has provided an excellent experience with competitive prices and a wide range of devices. This is the first time I ordered online. The process was smooth and quick.
from TORONTO, ON
21 Apr 2022
online chat was efficient and my questions were answered
from Kitchener, ON
20 Apr 2022
Easy and efficient. Easy to follow up with customer service.
from Simcoe, ON
19 Apr 2022
Everything went smoothly with my phone upgrade. I do wish that there was a bigger colour selection but for the price it was an incredible deal. I am very happy with my purchase.
from Oshawa, ON
21 Mar 2022
customer service is excellent.
online, had to go through the whole process a few times to make sure I was selecting the proper fields, otherwise very good.
from Whitby, ON
28 Feb 2022
Life is easy with Baka
from Ottawa, ON
27 Feb 2022
The online website for Baka Mobile is so quick and easy to use. It is extremely user-friendly and made the process of ordering a new phone very simple, which is not always the case.
from Surrey, BC
24 Feb 2022
Malisha helped me with this purchase. She answered all my calls and questions and was very helpful
from Toronto
3 Feb 2022
Clear website. Easy checkout. Great prices.
@nidzi1kfrom Oakville, ON
30 Jan 2022
It is user friendly and easy to use.
from Mississauga, ON
26 Jan 2022
Smoothest process to replace my company phone. Thanks
from Brampton, ON
25 Jan 2022
the online ordering is super easy and when I had a question, I just asked it in the chat and it was answered almost immediately.
I would highly recommend.
from Brampton, ON
25 Jan 2022
the online ordering is super easy and when I had a question, I just asked it in the chat and it was answered almost immediately.
I would highly recommend.
from Mill Bay, BC
25 Jan 2022
Simple and efficient
from Brockville, ON
24 Jan 2022
Very happy with their service
from Lasalle, ON
22 Jan 2022
After speaking to a representative on the phone regarding upgrading our devices I decided to try ordering online as I did for the original devices. It is so easy! This process has been smoother and quicker than if we spent time on the phone or going into a busy store. I highly recommend using the online store to purchase your plan and devices through Baka.
from Timmins, ON
21 Jan 2022
Very easy to use and efficient online experience. Will continue to use Baka for my mobile requirements.
from Baltimore, ON
20 Jan 2022
I never realized how straightforward this was going to be. Thanks Baka!
from London ON
19 Jan 2022
Great customer service response and quick deliver time
from Fergus, ON
10 Jan 2022
I've been with Baka for many years now and I've always had great service. Customer services always provided me with excellent information that was timely and if I wasn't able to get a hold of somebody, I always had somebody return an email or a call. Every time I bought a new phone it was always in my hands within 24 hours. I know this may be an exception to the rule but I've always had great turn-around time.
from Welland, ON
4 Jan 2022
I use Baka because my union gets me a excellent plan through them. The online ordering is solid and the payment options make it super flexible! I highly recommend!
from Pickering, ON
3 Jan 2022
Site was user friendly
from Toronto, ON
28 Dec 2021
unbelievable advantages with Baka
from AJAX, ON
25 Dec 2021
I've ordered phones through Baka's Employee Pricing Program for several years now. This is my 4th phone ordered through Baka's online ordering system, which makes everything a breeze. Whenever I do have any questions, their sales team is knowledgeable, courteous and easy to reach by phone. I've never felt pressured into purchasing a device or a plan, and I've never had to wait on hold.
I am a repeat customer and will back for my next device, because the support and service is unmatched anywhere.
Thanks Baka!
from Russell, ON
21 Dec 2021
I rarely I have call Baka for issues or questions but when I do the people who work there are knowledgeable and friendly. The reason I rarely have to though is due to their site being well designed with easy forms
from Simcoe, ON
9 Dec 2021
Very easy to order and they have great follow-up and customer service
7 Dec 2021
very responsive online chat support
from Niagara Region
3 Dec 2021
Always a great experience dealing with Baka. Reps are polite and helpful, placing orders is easy, and finding support is never an issue. A well oiled machine.
@broullardmfrom Perth, ON
1 Dec 2021
I feel that the process is well streamlined. I contacted someone in the chat and they were prompt and very helpful.
from Courtice, ON
26 Nov 2021
Didn't use customer service with this transaction but in the past has been great. Online was easy to use
from PORT MOODY, BC
25 Nov 2021
Malisha was absolutely awesome with helping me out on the phone guiding me through the process. Totally appreciate it!
from Oshawa, ON
24 Nov 2021
Improvements have been made to the website. The online interaction was user-friendly, which made buying a new phone+plan a breeze.
from Oakville, ON
11 Nov 2021
Its very easy to navigate and the Sales rep has been very helpful in providing the company with his assistance
from thetford mines, QC
9 Nov 2021
Merci, facile
from Guelph, ON
5 Nov 2021
I've been dealing with Bakka for years and love how easy it is to get a new phone. They are great to deal with and always ensure that the customer is happy with their purchase.
from Ottawa, ON
3 Nov 2021
easy and direct
@t_hankinsonfrom Sault Ste. Marie, ON
3 Nov 2021
Loved using this online platform to purchase my phone. Phone specs and prices were crystal clear, which is the most appreciated thing about this. Further, the plans were laid out in a clear fashion, and pricing was up front, with no hidden costs. Bravo!
from Richmond Hill, ON
2 Nov 2021
I find Baka service to be consistently exceptional. Very personable and professional!
from London, ON
30 Oct 2021
Tanya did a good job on “chat” and answered all of my question
from Pickering, ON
25 Oct 2021
Thanks Baka for the constant support and amazing service.
from Barrie, ON
22 Oct 2021
It's always been easy ordering from Baka with quick service.
from Toronto, ON
12 Oct 2021
I am a comeback customer and had a good experience.
from North York, ON
8 Oct 2021
We would like to thank Ron and Dom for the excellent service they provided with our mobile phones! The extra care and friendly service was greatly appreciated!!
from Gatineau, QC
6 Oct 2021
Merci de nous permettre d'avoir une expérience d'achat facile avec le site web Baka !
from Toronto, ON
30 Sep 2021
Thank you for making this such an easy process.
from Nanaimo, BC
29 Sep 2021
Unbelievably easy site to use and order from - literally took me 5 minutes
@mspelzerfrom St Catharines, ON
29 Sep 2021
No issues with online!!!!
from Toronto, ON
27 Sep 2021
The website, and all the options for phones are easy to navigate and information about the devices is directly linked to Apple. I've been with Baka for several years now. Totally reliable and worth it.
22 Sep 2021
best customer service out there! Always a pleasure dealing with Baka reps.
from Thorold, ON
20 Sep 2021
I've been a customer for many year and the ease of ordering improves each time. Well done!
@JeanGionetfrom Hanmer, ON
20 Sep 2021
I've been using Baka for all my mobile devices for years for my family and myself. They offer reasonable rates and they have great customer service. I recommend them too all my friends and family.
@liesel2015from St Catharines, ON
17 Sep 2021
We have been with Baka for many years. Love the service.
16 Sep 2021
Amazing customer service both online and over the phone!
from Whitby, ON
16 Sep 2021
Great phone deals with great customer service.
from Montreal, QC
14 Sep 2021
wonderful services, always able to find what i need.
thanks
from London, ON
12 Sep 2021
Website is well laid out and easy to navigate. Makes upgrading my hardware so quick and efficient.
from Indian river, ON
12 Sep 2021
I've bought 2 phones through Baka and accessories and they always have the best prices and are great to deal with !
from Mississauga, ON
23 Aug 2021
Baka Mobile customer service has been by far the most convienent and reliable experience.
from Cambridge, ON
23 Aug 2021
Simple steps to get from phone to Checkout. Love the new online portal! KS
from Bracebridge, ON
20 Aug 2021
Seriously the easiest upgrade in all my 15+ years with bell mobility
from INDIAN RIVER, ON
18 Aug 2021
I've purchased from Baka before and I was hesitant to order a phone online but it was a seamless process. Just ordered my second phone and cant wait to get it ! The communication with other questions is so quick; overall a great company!
from Walkerton, ON
18 Aug 2021
Quick and painless. Easy to fill out fields. Lots of optional accessories to choose from.
from TORONTO, ON
16 Aug 2021
Tanya was an excellent representative - she was personable as well as helpful. Thanks Tanya!
from Belleville, ON
13 Aug 2021
always get great service
from WINNIPEG, MB
13 Aug 2021
Easy to use and user's friendly. Good job, keep it up.
from Whitby, ON
8 Aug 2021
Very easy to order. I believe this is my 5th time i ordered from baka
from Cobourg, ON
7 Aug 2021
Any order I’ve made is is simple and straight forward and the phone arrives as scheduked
from Mississauga, ON
6 Aug 2021
Live chat and in person help was easy to find and salesperson very helpful and knowledgeable!
from Hamilton, ON
5 Aug 2021
Always a pleasure dealing with Baka, they are quick, efficient and have the best deals!
@pjanellofrom North Bay, ON
27 Jul 2021
Smooth.
Straight forward and clear.
Great customer service a.d communication!
from Buckhorn, ON
12 Jul 2021
Online site is very easy to search and purchase. Customer Service at BAKA is excellent . Very helpful, efficient and friendly.
from Toronto, ON
5 Jul 2021
I needed a little support to navigate the online site. Emmanuel was patient and very helpful. Thanks!
from NAPANEE, ON
24 Jun 2021
Web is good but retirees need a human interface.
from Toronto, ON
22 Jun 2021
Baka Mobile's online experience was great!
from Toronto, ON
21 Jun 2021
Quick and easy.
@cataniajfrom Priceville, ON
14 Jun 2021
I've never had quicker and more helpful customer service (when asking a few questions about the plans) through ANY telecommunications company in my life. My new plan is cheaper and better than my previous limited-network/GTA plan. So glad I am part of Edvantage and can use this offer.
from Bowmanville, ON
11 Jun 2021
It was fast and easy to use
from Stoney Creek, ON
9 Jun 2021
I am really happy with Baka who I have been with for years. The Baka rep called me after I erroneously but in the incorrect existing cell Ph. #& updated my plan and new phone purchase. He was able to direct and change me to slightly cheaper plan with more data same options and purchasing the phone over time rather than upfront which saved me a lot of upfront costs. Thank-you Baka
from Windsor, ON
4 Jun 2021
Super easy, fast shipping, and amazing customer service. We wont go anywhere else
from Mississauga, ON
3 Jun 2021
It is super easy to order
from Port Elgin, ON
28 May 2021
I always had good experience dealing with Baka, whether during transaction or follow up
26 May 2021
Purchasing a new phone plan was very easy to navigate and it was quick. You follow all the prompts and it's finished :)
from POWASSAN, ON
26 May 2021
My online experience with Baka Mobile is exceptionally good and I would recommned that anybody could order online.
from Courtice, ON
14 May 2021
Live Chat Support-Onlive was not very attentive: I had to drag the information from him, and waiting for the answers was very time consuming. At the end I've cut off the chat and decided to buy only very nessessary accessories. The info, what has to be boughht together with the phone, supposed to be clearly stated with every purchase of the phone. Now for anything extra I'll have go to some retail store.
from Woodbridge, ON
14 May 2021
easy to choose device and plan! thanks 👍
from Etobicoke, ON
13 May 2021
I needed to confirm a couple of items and details with my order, and Kris was able to walk me through my entire order with absolute professionalism. I appreciate all the help he provided.
from Stoney Creek, ON
12 May 2021
Happily using Baka for all my family's mobile needs for over 5 years.
from Etobicoke, ON
11 May 2021
Excellent service every time! Very friendly.
10 May 2021
Navigated through quickly and understood the plan that I was purchasing.
7 May 2021
spoke to Debbie on the phone, very polite and helpful
thank you
from Toronto, ON
3 May 2021
Always helpful and polite
from WESTPORT, ON
3 May 2021
I have always recieved good service with baka
from Timmins, ON
29 Apr 2021
Nicole was the best. Been dealing with Baka 12 years and after sales service and communication is top notch and never any delays.
from PICKERING, ON
28 Apr 2021
This has been one of the best online experiences I have ever had.
Extremely well functioning and smooth app.
Well Done!
from King Kirkland, ON
27 Apr 2021
As there are many accessories ...it was a little difficult to know what all was "needed" bu the live chat helped right away.
from Whitby, ON
26 Apr 2021
Been dealing with Baka Mobile for over 8 yrs and always a great deal, fast shipping and a easy experience.
from Barrie, ON
14 Apr 2021
Great Site and very easy to use.
from Timmins, ON
8 Apr 2021
Upgraded phone and plan online with Baka. Everything went smoothly and I would do this again anytime.
from Hanmer, ON
6 Apr 2021
As always, Baka service is very good. Online ordering is very easy to use. Purchased new phone Sunday night and received it on Tuesday. Very happy with my purchase and the quick delivery.
from Hamilton, ON
4 Apr 2021
so easy
from Niagara Falls, ON
3 Apr 2021
Quick and easy. Great pricing
from Chelmsford, ON
1 Apr 2021
Love the new site easier to find what u need!
from Port Hope, ON
31 Mar 2021
Very quick and easy, phones are way to expensive but appreciate the easy website to put the order in.
from Hamilton, ON
28 Mar 2021
Super easy to navigate. And I am not a techie person.
from Markham, ON
25 Mar 2021
While ordering hardware upgrades, I had some questions and used the live chat support. I was very pleased with the response and assistance I received. I've been upgrading my hardware for years and have always had great experiences with customer service representatives at Baka. Thank you.
from Toronto, ON
23 Mar 2021
great service always happy
from Newtonville, ON
19 Mar 2021
Pretty easy to use the website. Straight forward. Support is available if needed.
from St.Thomas, ON
18 Mar 2021
User friendly, quick support responses
from Toronto, ON
17 Mar 2021
Thank you Tanya for your quick and hlepful replies :)
from London, ON
12 Mar 2021
was great and easy to pick out my new phones for my family.
from Scarborough, ON
11 Mar 2021
The customer service and support available through Baka is incredible. My team and I love working with this company.
from London, ON
6 Mar 2021
Smooth
from Whitby, ON
5 Mar 2021
Amazing interactions every time I used the live chat support. Answers were given with depth and total understanding.
from Oshawa, ON
4 Mar 2021
The site was very easy to use and Understand
from Delson, QC
2 Mar 2021
Debbie was an amazing person to talk to and very patient with my husband and a I !! Very easy to talk to and helped us guide our way through the buying process !! THANKS SO MUCH DEBBIE FOR THE FANTASTIC SERVICE
from Kincardine, ON
2 Mar 2021
While purchasing a replacement Iphone, I used the live chat feature and the representative Nichole was extremely patient and helpful. The online experience was seamless and extremely user friendly.
from Woodbridge, ON
28 Feb 2021
Quick and fast. And when I called Baka they responded quickly and provided accurate information.
from Oshawa, ON
26 Feb 2021
Had no trouble ordering. The order process was easy. Your excellence is appreciated!
from Sault Ste. Marie, ON
25 Feb 2021
Always make it easy and enjoy the chat.
from Whitby, ON
25 Feb 2021
good customer service with quick response
from St. Thomas, Ontario, Canada, ON
23 Feb 2021
I have been a Baka customer for decades and have found their staff to be excellent and extremely patient with all of my questions.
from Midland, ON
22 Feb 2021
Purchasing a device and plan was quick and simple. All instructions were written clearly and concisely. I required no additional help to complete my order, which was great!
from Orleans, ON
21 Feb 2021
Title says it ...Happy.
from Lakefield, ON
20 Feb 2021
Your website was easy to navigate and I feel confidence in my purchase. I started looking at your offer for teachers simply because a colleague recommended your offers.
from Utopia, ON
19 Feb 2021
The people at Baka were very helpful.
from CALEDONIA, ON
19 Feb 2021
I contacted the live chat support and Tanya was a great help both times!
from Creston, BC
19 Feb 2021
This is the second time I've used Baka Mobile for my corporate phone needs. Excellent service both times.
@kjebfrom Oshawa, ON
18 Feb 2021
Dealing with Baka has been amazing. All the reps we spoke to were kind and courteous. Our process to switch was a little more complicated because of a corporate account migration but they explained the process and made sure we knew exactly what to do and what was happening. When I ported my number, they called to make sure I'd receive the text to avoid me being inconvenienced if I missed it. I can't recommend the experience enough. We used the online chat and had to call in multiple times to check on each step of the process (for two numbers) and it was stress-free each and every time with little to no wait. Definitely wish I had done this sooner!
from Oshawa, ON
11 Feb 2021
Very helpful staff in both the live chat and through voice call. Easy online ordering.
from Brampton, ON
10 Feb 2021
Long term customer. Each transaction has been professional and efficient.
from Bowmanville, ON
9 Feb 2021
Nichole was a great help this morning! Thank you for being so patient!
from NORTH BAY, ON
7 Feb 2021
Sooo easy to use the website. My 3rd phone with baka
from Etobicoke, ON
6 Feb 2021
Excellent online shopping expericnce. fast shipping and great customer service
from Bethany, ON
1 Feb 2021
Good experience
from Lindsay, ON
1 Feb 2021
Overall very pleasant experience. Customer service is knowledgeable, and helpful. Great response time as well. Thanks gang.
from Thornhill, ON
1 Feb 2021
Super easy to set up account, including discount link and order new phone (upgrade). Took much less time then I've ever experienced in a store!
from Gananoque, ON
31 Jan 2021
Third time updating smart phone plan and phone with Baka. Appreciate how easy it is to do so.
from Lindsay, ON
30 Jan 2021
Quick and easy to use on line service. Very pleasant experience overall, especially compared to other online shopping experiences.
from SUDBURY, ON
28 Jan 2021
EASY PEASY
from Strathroy, ON
28 Jan 2021
Never had an issue. Been with Baka Long time now.
from Milton, ON
28 Jan 2021
Online experience was seamless, simple and very fast.
from Stoney Creek, ON
27 Jan 2021
John was very helpful with live chat support.
from Carleton Place, ON
27 Jan 2021
Five minutes and its on the way to you. Gotta love it.
from Brampton, ON
27 Jan 2021
I needed to upgrade and was able to do it right from home, it was quick and easy!!
from Lucan, ON
25 Jan 2021
Have been using baka for over 20 yrs and it has always been a great experience.
from Ottawa, ON
25 Jan 2021
Always professional and fast support from Baka staff!
@Spencer5331from Scarborough, ON
25 Jan 2021
I had a previous account with BAKA and OPSEU and was pleased. I'm back!
from Windsor, ON
22 Jan 2021
This was a very easy process and well thought out.
from Toronto, ON
21 Jan 2021
Setting up my account and ordering through the website was a very easy and intuitive process. The only area of improvement would be if you could list which shipping company you use (although I did get this information by calling your helpline).
Overall I'm very pleased with how easy it was to order.
Thank you!
from Ajax, ON
20 Jan 2021
Always helpful and knowledgeable with products
from London, ON
14 Jan 2021
Baka is a great site to search devices and easy to navigate through. Can always find what you want and if you have trouble, the live chat support is great to use. Well knowledgeable and pleasant to deal with.
from Etobicoke, ON
14 Jan 2021
They were very helpful and the web site is very user friendly
from Bowmanville, ON
12 Jan 2021
User friendly
Clear instructions
Time efficient
from North Bay, ON
12 Jan 2021
Very Good Website, Enjoyed using it
from Plainfield, ON
7 Jan 2021
Everyone was very helpful and were able to answer ALL my question in an online chat.
from LION'S HEAD, ON
6 Jan 2021
excellent service every time . Been using Baka for a few years now.
from Kingston, ON
5 Jan 2021
The Live Chat support was very helpful in helping me choose my device upgrade and rate plan. Easy website and I checked out in about 5 minutes with confidence in my device, plan, and accessories!
from Oshawa, ON
5 Jan 2021
I actually consulted with a Baka Rep to assist me with the process of buying a work phone and plan. He was very helpful!
from toronto, ON
5 Jan 2021
Nicole was great!
from Chatsworth, ON
4 Jan 2021
Great service as usual
from Oshawa, ON
3 Jan 2021
Easy online service
from Oshawa, ON
3 Jan 2021
Easy online experience
from Pembroke, ON
30 Dec 2020
The experience was easy, just had to wait for confirmation that I was able to purchase, however, it was quick
from Bowmanville, ON
30 Dec 2020
Easy and fast someone able to chat if needed.
from Mississauga, ON
30 Dec 2020
Joy was very informative, helpful, patient and pleasant!
from Kitchener, ON
29 Dec 2020
The whole process was streamlined. An easy online phone buying experience, in my opinion. Thanks, Baka!
from BELLEVILLE, ON
29 Dec 2020
online and telephone help were extremely helpful and friendly. made my purchase very easy.
from Hamilton, ON
29 Dec 2020
Easy and affordable purchasing of phone! Shipped right to your door step cannot complain
from Scarborough, ON
28 Dec 2020
Excellent on line service from John. Answered my questions. Thank you!
from York, ON
27 Dec 2020
Very easy to navigate
from Burlington, ON
26 Dec 2020
As always purchasing experience is great with Baka.
Hope more phones get stocked up as people snatch up the deals.
from Hamilton, ON
26 Dec 2020
Always good service
from Cavan, ON
26 Dec 2020
Seamless, as always!
from Sault Ste. Marie, ON
26 Dec 2020
I've used Baka for several years now and never disappointed. Great prices and the service is excellent!!!
from mount brydges, ON
26 Dec 2020
anytime i spoke to a representative they were all very friendly and helpful!
from Renfrew, ON
26 Dec 2020
We have purchased from Baka a number of times and have always had excellent service! Will continue to purchase in the years to come.
from Midland, ON
26 Dec 2020
Looking to upgrade my phone but stuck with same plan. Was easy and fast to do.
from Whitby, ON
26 Dec 2020
Easy online navigation. Clear directions. Ratings are helpful. Products are good quality.
from Oshawa, ON
25 Dec 2020
Have been using Baka for over 9 years and keep coming back because of service. Easy to switch plans or upgrade devices.
from Ottawa, ON
24 Dec 2020
I called Baka many times while waiting for prices to drop and for questions about migrating my phone plan. Every representative that helped me was very patient, helpful and knowledgeable.
@MsKarakasisfrom Toronto, ON
23 Dec 2020
I heard about Baka mobile through a colleague and decided to investigate the plans offered. I was drawn to the fact that there was no "Bring -it- Back" attached to the purchase of a new phone. It's been four years since I bought my last iPhone, and WOW have prices gone crazy. Baka had the best phone prices, plan prices (you choose the one best for your budget) and NO BRING IT BACK attached. Easy to use website, online chat and telephone chat made the entire process so easy. I definitely recommend Baka Mobile.
from Burlington, ON
19 Dec 2020
Easy Peasy. The website is easy to navigate and I was able to find what I was looking for. Thank you.
from Sault Ste Marie, ON
14 Dec 2020
Fast and effective!
@Grovaleigh99from Hastings, ON
14 Dec 2020
Easy to navigate through ordering process. Live online chat support is quick and easy too.
from Hamilton, ON
12 Dec 2020
No issues using the site. Great deal through my employer, much better than anyone else could offer. I've used the live chat support in the past with ease.
from Baden, ON
7 Dec 2020
Super helpful and great service
from Thornton, ON
3 Dec 2020
Excellent service.
from Cochrane, ON
1 Dec 2020
Well laid out site and the use of Live Chat Support made my decision much easier. Thank you Dillon.
from Creston, BC
29 Nov 2020
Pretty simple to do and am pleased about this
from Trenton, ON
29 Nov 2020
Very simple and stress free. Simple steps and easy to understand.
from Stouffville, ON
29 Nov 2020
Received reply via email regarding my questions very promptly. Phone was answered immediately, and very helpful customer service rep!
from Sault Ste. Marie, ON
28 Nov 2020
Site was easy to use
from Creston, BC
28 Nov 2020
Pretty easy to do, no problems
from Orleans, ON
28 Nov 2020
Great online experience .
from Etobicoke, ON
28 Nov 2020
It was quick and easy to use i was done in no time
from Mississauga, ON
27 Nov 2020
It was super fast and easy!
from Hamilton, ON
27 Nov 2020
Very pleased with my Baka service. I initially spoke to a couple individuals first, which provided my with a plan and device that was right for my needs. I completed my experience using the website, which was easy to navigate. Thanks again!
from Pickering, ON
27 Nov 2020
Good service! very prompt in responding to customer questions
from Mississauga, ON
27 Nov 2020
I have been ordering from Baka for about twenty years now. Every transaction has been smooth, and trouble free. Thank you Baka, and to the great employees you have.
Regards,
Carlo.
from St.Thomas, ON
27 Nov 2020
Positive experience
from PEMBROKE, ON
27 Nov 2020
Great sales!
from Stirling, ON
26 Nov 2020
This is my 5th phone from Baka. Regardless if I order through the website or over the phone, I am always impressed with the easy of the process and the service. Thank you!
from Thunder Bay, ON
26 Nov 2020
Really easy process ! Glad I didn’t have to go in circles and was able to do it all online !
from Toronto, ON
26 Nov 2020
Well designed and easy to navigate webpage. Purchased a phone through my existing Edvantage account. I had zero issues. My luddite 74-year-old father could have figured it out.
from OSHAWA, ON
25 Nov 2020
I used the Live Chat Support and the response was very quick and helpful.
from TORONTO, ON
25 Nov 2020
simple, intuitive, fast
from Milton, ON
25 Nov 2020
Easy to order online and questions answered instantly on live chat support
from OSHAWA, ON
24 Nov 2020
Always the best prices on phones and plans, reliable product and great customer service. I have been a loyal customer for as long as I can remember and have recommend Baka to countless friends and colleagues.
from Casselman, ON
24 Nov 2020
Fast, effective and easy.
from Mississauga, ON
23 Nov 2020
It was quite easy to browse through the volume of information and options.
from Miramichi, NB
23 Nov 2020
Amazing
from Sault Ste. Marie, ON
23 Nov 2020
Easy to order and excellent pricing!
from Cobourg, ON
23 Nov 2020
Ordering was so easy!
from MISSISSAUGA, ON
22 Nov 2020
Baka made it easy to navigate through the site. Great prices as well.
Thanks
from Kanata, ON
22 Nov 2020
Ive ordered several phones from Baka and i have never been disappointed by their shipping times (SO FAST), customer service (everyone is SO pleasant and understanding, and helpful) and prices
from Sarnia, ON
21 Nov 2020
I like the new look and feel of the online store
from Hanover, ON
20 Nov 2020
I’ve bought many many phones from baka and have always had an excellent experience
from Etobicoke, ON
19 Nov 2020
Love the Baka experience. The online is easy to use to buy phones and when I am in the store, the staff members are amazing. They never make you feel like you are bothering them to help you select phones etc.
from Guelph, ON
19 Nov 2020
This was perfect, fast and easy. Thank you for updating your site.
from Edmonton, AB
16 Nov 2020
Needed to call to confirm if old sim card would work in new phone, wait was short answer was fast. Appreciate quick service, now to get the new phone and see how the rest of the process plays out, so far so good!
from Langley, BC
16 Nov 2020
I found it to be very easy to navigate following step by step. This made it quick to finalize the whole process.
from Val-d'Or, QC
16 Nov 2020
tout a bien été. très facile de commander
from Janetville, ON
16 Nov 2020
Always good service and products
from Zurich, ON
14 Nov 2020
Everything went smoothly so far. Looking forward to delivery of new phone.
from Oshawa, ON
13 Nov 2020
Upgraded my hardware and plan with no issues. Very easy to use website.
from Hiawatha, ON
13 Nov 2020
Online site very easy to use for upgrading the devices and plans. Year after year I keep coming back to Baka for the reasonable prices and great user/customer service experiences.
from Guelph, ON
12 Nov 2020
Such an easy way to upgrade a device. I have lost count how many upgrades I've made for my family using Baka. Excellent service every time.
from Pickering, ON
12 Nov 2020
Quick and Easy will see how long it arrives.
Service been good through the years with OPSEU Baka
from Guelph, ON
11 Nov 2020
Ordered two new phones. Ordering was fast and straightforward. Plan and phone descriptions easy to navigate and understand
@Gam_Ownerfrom Pickering, ON
10 Nov 2020
I have ordered from Baka many times in the past, and the redesigned website and order process was very user friendly. Before, I would sometimes have problems ordering, but this time it was a very smooth and easy process.
from Welland, ON
10 Nov 2020
The online chat team was very helpful during the whole process of switching phone plans and upgrading to a new phone.
from St. Thomas, ON
8 Nov 2020
Easy to follow . Thank you
from Caledonia, ON
7 Nov 2020
Great Job New Setup Service, easy and no issues at all!!
@shahinallardfrom Mississauga, ON
5 Nov 2020
I have been a Baka customer for years and love the great customer support!
from Oro-Medonte, ON
5 Nov 2020
The new site is easy to use.
from Bradford, ON
5 Nov 2020
I've been using Baka for years now and have never had a problem.
from Owen sound, ON
4 Nov 2020
Live Chat Support Tanya was very helpful and patient
from Kemptville, ON
3 Nov 2020
excellent website. received good information from Live chat. This is the 5th phone I have purchased through BAKA
from Windsor, ON
2 Nov 2020
Upgrading my phone online and finding the phone I want was so easy! Couldn't have been any easier.
from Delta, BC
2 Nov 2020
I have called Baka on 2 separate occasions within the past 2 days and have received excellent support both times.
from Sault Ste Marie, ON
2 Nov 2020
This site is fantastic to navigate. Literally 5 minutes, the entire process, and done!
from Newmarket, ON
1 Nov 2020
Smooth transaction.
from Southwold, ON
31 Oct 2020
always successful getting any answers to my questions, easy to work my way through the website!
from Whitby, ON
30 Oct 2020
I have been a happy customer with Baka for many, many years
from Toronto, ON
30 Oct 2020
this is the second time i've purchased from BAKA and it's been a good experience both times
from Concord, ON
30 Oct 2020
Your customer service is second to none! I started ordering phones in September with minimal training. Debbie, Nelia, and Lisa are truly awesome! They are very patient and understanding and have attention to detail when I have made errors! They are keepers!
from SHELBURNE, ON
29 Oct 2020
Dealing with Nicole in customer service was great. She responded to my emails promptly and was able to help me get my service moved over and our new phones ordered.
from Pickering, ON
29 Oct 2020
Easy to follow and view my options!
from Norwood, ON
29 Oct 2020
Had a great experience, easy to shop online. Spoke w agents both on the phone and via email and everyone was very helpful.
from Mississauga, ON
28 Oct 2020
Knowledgeable and prompt customer service.
from Whitby, ON
28 Oct 2020
Satisfactory
from Peterborough, ON
27 Oct 2020
Great user experience
from Kitchener, ON
24 Oct 2020
Always easy online shopping and very prompt delivery
from Skead, ON
24 Oct 2020
Great Service
from St. Catharines, ON
22 Oct 2020
Been with Baka for a couple years now and Im really enjoying this company
from Windsor, ON
22 Oct 2020
Great service and delivery
from lindsay, ON
22 Oct 2020
It was so nice to have the live chat support. It really made a difference.
from Kingston, ON
21 Oct 2020
The Mobile site was easy to use.
Thank you
from St. Thomas, ON
21 Oct 2020
I really loved the live chat feature.
from Barrie, ON
18 Oct 2020
So easy to use. Excellent value
from Toronto, ON
18 Oct 2020
Easy to use website. Was able to quickly navigate website and make purchase.
@liesel2015from St Catharines, ON
17 Oct 2020
Thank you. Looking forward to new iPhone.
from Belleville, ON
17 Oct 2020
My I Phone mysteriously died last night....complete shut down and no amount of charging would wake it from it's coma. Today I logged in to BAKA and spoke with Nichole on line. She was super efficient and helpful. Suggested an ideal replacement, guided me through ordering, ensured I selected the correct plan details and left me feeling that I was with the right service provider. Thanks for making the process so painless!
from Kitchener, ON
17 Oct 2020
I always use Baka Online for upgrading devices.... It’s easy and very convenient.
@liesel2015from St Catharines, ON
17 Oct 2020
We love Baka. Have purchased many phones from you. Thank you.
from North Bay, ON
16 Oct 2020
Fast and easy
from Durham
15 Oct 2020
Repeat customer, this is my 3rd phone purchase through baka. They have great deals. The online purchase option was pretty efficient and very convenient! They usually have the phone shipped to my doorstep within 1-2 days, which is great.
from Kitchener, ON
15 Oct 2020
Have been with Baka for a few years now. Just upgraded to a new device and it was so easy and efficient. Great job Baka!
from MEAFORD, ON
14 Oct 2020
VERY EASY
from ste paule, QC
13 Oct 2020
tres facille de commander
from Barrie, ON
11 Oct 2020
Website was easy to follow. Ordering was quick.
from Seeley's Bay, ON
9 Oct 2020
quick & easy!!
from Val Caron, ON
9 Oct 2020
Great customer service-great phone plans
from Scarborough, ON
8 Oct 2020
Appreciate my questions answered quickly by Nichole. Thank you for your assistance.
from Toronto, ON
8 Oct 2020
Over the years, I've always ordered from Baka. I can take my time researching all the phones and plans without having a salesperson follow me around at a store. Plus, when I've had a question or an issue with a phone purchase, Baka was very accommodating with providing me with assistance.
from CAMBRIDGE, ON
7 Oct 2020
For almost 10 years now, so far every experience with Baka has been perfect :)
from Burlington, ON
6 Oct 2020
quick and easy service.
from Timmins, ON
5 Oct 2020
Painless buying experience. No pressure when you browse online from the comfort of your home. The corporate plans available through Baka are budget friendly. Online Chat Support has been helpful when I've had to contact them.
from Laval, QC
5 Oct 2020
I loved my personal expercience really fast with no problem. It is a really good quality of service.
from London, ON
5 Oct 2020
When upgrading, you do not receive the free gift - that's only for new customers. I have been a Baka client for over 10+ years!!! Not impressed.
from Edmonton, AB
5 Oct 2020
answered all question quickly
from Woodstock, ON
5 Oct 2020
ordering made easy, online support, exceptional!!
from Sturgeon Falls, ON
4 Oct 2020
Good, fast and friendly service. Been with Baka mobile for a few years now.
from Markham, ON
1 Oct 2020
Easy to order a new phone, it only takes around 5 minutes
from Glen Huron, ON
29 Sep 2020
I often lament having to navigate online sites to do my shopping. I often find the experience to turn into much more of a hassle than simply calling and placing an order, but BAKA pulls it off well. I was able to clearly choose, compare, and check out without having to raise my stress level. Well done!
from MINESING, ON
28 Sep 2020
Quick and easy to upgrade. Live chat available to answer questions.
from Kingston, ON
25 Sep 2020
Easy Breezy - chat support was excellent too
from Scarborough, ON
25 Sep 2020
Website is very easy to navigate. Checkout process was fast.
from Vernon, BC
25 Sep 2020
Getting a new plan, great selection, great prices, easy user interface!
from Rigaud, QC
24 Sep 2020
Online quick response and efficient
from Kingston, ON
24 Sep 2020
Been using the service for a few successive contracts. Easy online experience- no need to contact Baka via phone once you get used to it.
from sudbur, ON
21 Sep 2020
awesome and fast service!
19 Sep 2020
Well laid out website. Online chat super helpful and quick.
from North Bay, ON
19 Sep 2020
great service all the time a++++
@Dennis31945292from Minesing, ON
15 Sep 2020
Just upgraded two phones. Process was easy and seamless. Great website clearly made the selection of phones and plans Easy.
from Kitchener, ON
14 Sep 2020
Ordered a new phone and changed my plan. Everything was easy to follow.
from Scarborough, ON
14 Sep 2020
the new online portal is not as clear or user friendly as the previous portal
from East Garafraxa, ON
14 Sep 2020
Love BAKA and how quick and efficient it is to use their online store. I've been a loyal customer for over 10 years now.
from Whitby, ON
12 Sep 2020
service better than last time thx
from Caledonia, ON
12 Sep 2020
Baka has the best service hands down.
from Markdale, ON
10 Sep 2020
Great service. Looking forward to my new phone
from Carleton Place, ON
10 Sep 2020
Everything was easy to navigate. Information pages were also easy to complete. All details of device purchase and plan setup was very thorough and well explained.
from Perth, ON
8 Sep 2020
courteous and helpful
from Penetanguishene, ON
4 Sep 2020
Very satisfied with Baka Mobile's service. We have purchased several phones and plans through Baka and have always been happy with the process and customer service.
from Mississauga, ON
4 Sep 2020
I have been shopping/upgrading with Baka for about 15 years. I have always had a wonderful experience. The staff are always very helpful and professional.
from Fenwick, ON
4 Sep 2020
Excellent online customer service. John was very helpful!
from Courtice, ON
3 Sep 2020
Process was simple and error free.
from St Catharines, ON
2 Sep 2020
In today's world, everyone wants it fast and easy, but not many can actually deliver. Baka can.
from Nobel, ON
2 Sep 2020
Baka has always solved issues faster and with a higher level of service than any other providers I've used.
from London, ON
1 Sep 2020
Once again, easy to order and great customer service.
from Richmond Hill, ON
1 Sep 2020
i have been with baka now for over 12 years and i have never had a problem with their service or products. I will continue to be a client!
from Mount Forest, ON
31 Aug 2020
The website is really straight forward and easy to use. I had email communication prior to using the website which was also great. Very quick responses to my email questions.
from Sudbury, ON
29 Aug 2020
I’ve been with Baka for 10 years. Switched my whole family of 5 over. Every once in awhile I investigate the deals elsewhere and keep landing back here. The professional service wraps the package nicely. Online shopping is a breeze.
from Cambridge, ON
28 Aug 2020
I am a new customer and Just placed an order online for a new phone and plan. The whole process was quick and easy. Can’t wait for it to arrive.
from Peterborough, ON
28 Aug 2020
I used the Live chat support today for the first time and Tanya was very helpful and friendly.
from Ajax, ON
26 Aug 2020
Always very helpful and patient
from London, ON
25 Aug 2020
Always great service
from Sault Ste. Marie, ON
24 Aug 2020
Great service and fast replies!!
from Smiths Falls, ON
24 Aug 2020
Customer service at Baka has always been cheerful, helpful and quick.
from MARKHAM, ON
22 Aug 2020
No complaints. Have done business with Baka for years. Appreciate the no frill no nonsense approach.
from St.Catharines, ON
19 Aug 2020
Good but I am already on the Premium plan and I am a bit confused. I don’t want to be enrolled twice.
from North Bay, ON
19 Aug 2020
Very easy to navigate through. When I had a problem, I used the Live Chat Support and got my answer.
from Toronto, ON
19 Aug 2020
Very helpful chat experience
from Whitby, ON
19 Aug 2020
I found the order process easy to use and covers all potential questions in an orderly fashion.
from Toronto, ON
19 Aug 2020
Excellent customer service
from KINGSTON, ON
19 Aug 2020
New site is very user friendly
from Kitchener, ON
19 Aug 2020
Online shopping was quick and easy, also when you call in the customer service is wonderful
from Mississauga, ON
17 Aug 2020
Had no issues ordering phone and changing back and forth to compare overall pricing of phones and plans.
from Hamilton, ON
17 Aug 2020
Fast and easy to upgrade my phone, change plans and received fast online chat support for my questions.
from London, ON
17 Aug 2020
John was helpful on line in choosing the best options.
from STEVENSVILLE, ON
17 Aug 2020
Easy process and very straight forward.
from Camlachie, ON
15 Aug 2020
Super easy to submit an order
from Perry's Cove, NL
15 Aug 2020
Easy to upgrade my phknr
from Markdale, ON
14 Aug 2020
thumbs up emoji
from Oakville, ON
14 Aug 2020
Have used them for years and they always deliver great service.
from Simcoe, ON
12 Aug 2020
Very easy to use online. Our account manager follows-up and is very helpful!
@liesel2015from St Catharines, ON
11 Aug 2020
We’ve had very good service both on and off the phone.
from Tillsonburg, ON
11 Aug 2020
Baka used to offer more options for phones (also, more "free" phones). Very limited selection now.
from London, ON
10 Aug 2020
Super help from Nichole on line
@enzymepuddingfrom London, ON
10 Aug 2020
Online chat with Nichole was very helpful
@JeanGionetfrom Hanmer, ON
6 Aug 2020
I've been with Baka for several years and I've never had any issues. Great customer service!
from Sturgeon Falls, ON
5 Aug 2020
Updating my plan + phone was effortless.
Great user friendly website.
4 Aug 2020
New site rocks way easier to make an order than before!
from newmarket, ON
1 Aug 2020
very easy to navigate and make simple choices. highly recommended
from TORONTO, ON
29 Jul 2020
Simple and easy, have been buying from BAKA for years.
from KOMOKA, ON
29 Jul 2020
Website was not as clear as I would have liked. I tried to order a pro iphone but it was not clear that you had to change to a premium plan to get the discounted price. John at customer service was very helpful.
from Coldwater, ON
29 Jul 2020
Always have quick and courteous service
from PENETANGUISHENE, ON
28 Jul 2020
Nichole was great and answered all my questions. I sent in an e-mail and she responded within the day.
from London, ON
28 Jul 2020
I have been a customer of Baka for several years, and I have always been impressed with the care and attention throughout the process of choosing and purchasing products and services. I have found this company to be trustworthy and dependable.
from Renfrew, ON
27 Jul 2020
Comparable prices, excellent service
from Mt. Brydges, ON
27 Jul 2020
Customer service was able to answer all of my questions, and then I was able to complete my online order.
from St. Thomas, ON
27 Jul 2020
Easy Peasy
from Britt, ON
27 Jul 2020
Easy to navigate.
I won't hesitate to recommend
from New Hamburg, ON
24 Jul 2020
web site is very user friendly. Was able to order exactly what i was wanting without frustration.
from Markham, ON
22 Jul 2020
Great experience with Baka!
from Bowmanville, ON
21 Jul 2020
Great email response when sending questions about offers etc...
from Ottawa, ON
21 Jul 2020
Super easy process from start to finish
from Peterborough, ON
20 Jul 2020
New phone ordered in 5 minutes!
from OWEN SOUND, ON
20 Jul 2020
Everyone I've spoken to at Baka mobile and home services has been fantastic, knowledgeable and helpful. Not to mention the products are available at the best prices I could find without having to sign up for gimmicky, changing prices.
from Collingwood, ON
20 Jul 2020
Excellent as always
from Toronto, ON
17 Jul 2020
Excellent website! Made it so easy for me to purchase my daughters new phone :)
from Cornwall, ON
16 Jul 2020
Baka has always been great. Very simple and easy to use site and ordering process.
from Toronto, ON
15 Jul 2020
This website was so amazingly easy to use to purchase my phone! Loved it!
from Bowmanville, ON
14 Jul 2020
Well integrated with our company's policies and straightforward to order while following guidelines.
from Edmonton, AB
14 Jul 2020
Great, fast response times
from Ajax, ON
11 Jul 2020
Find the site simple to use. Very convenient.
from Ajax, ON
9 Jul 2020
great online website, it was easy to use
from London, ON
8 Jul 2020
Very easy to navigate through the website. No issues with the process!
from Hanmer, ON
7 Jul 2020
great customer service called twice and great service
from Smithville, ON
2 Jul 2020
very simple process to add a new line to my bill
from Ontario
26 Jun 2020
Ordering was a cinch, super-easy process to follow, i've been with Baka for over 4 years now and really appreciate the service i get!
from Owen Sound, ON
25 Jun 2020
This is the second phone I have gotten from Baka. Service and website are freindy and easy to use.
from Hamilton, ON
23 Jun 2020
I had a couple of questions but talked to a polite knowledgeable representative on the phone and she resolved it.
from Milton, ON
20 Jun 2020
fast , accurate and easy. great online experience.
from Binbrook, ON
17 Jun 2020
I called with some questions and the customer service was wonderful!
from Walkerton, ON
13 Jun 2020
Have always had amazing service with Baka. I just ordered another phone through them so I hope I didn't jinx it. Service has always been super quick, getting my phones to me when ordered just a few days before Christmas one time, and after my daughter decided to drop her phone in the river another.
from Tor, ON
12 Jun 2020
Great wealth of info but not cluttered screens.
from Edmonton, AB
11 Jun 2020
i did a device upgrade and it seems to have gone flawless
from Kitchener, ON
10 Jun 2020
Always a very easy experience shopping with Baka!
from St. George, ON
25 May 2020
I always have a great experience and service with Baka over the past 13 years
from London, ON
23 May 2020
Easy to use. Very user friendly. Great deals. This is my second 2 year term with Baka
from Tiny, ON
20 May 2020
Been with Baka for years always good service!!
from KANATA, ON
18 May 2020
I have been a Baka shopper for 20 years. I ordered my first cell in the year of 1999! Thank you for always being there and providing great products at really good prices! And for the great service I have always received. Your employees are always patient and kind, and I am now 69 and that means quite a bit to me as a shopper.
from Mississauga, ON
14 May 2020
superbly professional, helpful and quick. All questions answered. Upgrading for my new phone was really fast and pleasureable, Love the Baka experience
from Markham, ON
14 May 2020
The world of online shopping still makes me a little nervous, but this process was as easy as can be. Thank you.
from Simcoe, ON
13 May 2020
I have used Baka for my phone needs for over 10 years now. Every experience has been seamless and satisfying. I will continue to rely on Baka for all my phone purchases.
from Toronto, ON
12 May 2020
The customer service rep I spoke to was incredibly helpful and really nice to work with..
from Newmarket, ON
6 May 2020
Always a pleasure dealing with Baka
from Peterborough, ON
4 May 2020
Always a pleasure to deal with Baka. Quick and easy website to navigate through and customer support is always helpful and quick!
from Kitchener, ON
4 May 2020
Never been disappointed with the service or products
from Pembroke, ON
28 Apr 2020
Great as always
from Ontario
24 Apr 2020
BAKA is the best telephone provider hands down. Just upgraded my phone and ordered a new case! :)
from Québec, QC
19 Apr 2020
Le site internet est clair et il est facile de passer sa commande en ligne. Merci
from Long Sault, ON
18 Apr 2020
Wonderful online service!
from North Augusta, ON
16 Apr 2020
Easy and fast........
from Oshawa, ON
12 Apr 2020
I have been using Baka Wireless for about 9 yrs now and the service and price can't be beat. Highly recommended
from London, ON
9 Apr 2020
Always an easy site to browse and select a cellphone, select a plan and pay on exiting c/w a followup email confirmation.
from Cambridge, ON
7 Apr 2020
Easy to navigate through the process. Help line was informative fast responding and polite.
from Toronto, ON
6 Apr 2020
This is my 3rd phone purchased through Baka. Their service/staff is friendly, helpful and efficient. Ordering on line is easy and convenient. I also like that you won an Award for being Environmentally Friendly. Well done. Catherine
from Ontario
2 Apr 2020
Baka offers competitive rates and timely, respectful customer service.
from Kitchener, ON
31 Mar 2020
Very easy to pick my phone and clear information for the plans. No need to click on hidden menus or extra info, it was all there. Great job!
from Welland, ON
27 Mar 2020
Been with Baka for many years, great service everytime!
from Bradford, ON
27 Mar 2020
Great service and choices once agaiin.
from Ajax, ON
25 Mar 2020
Customer service was good.
from Sarnia, ON
22 Mar 2020
This was easy to use, was marked by step by step production, and worked wonderfully!
from Sarnia, ON
22 Mar 2020
Everything was easy to use and fantastic!
from Sudbury, ON
19 Mar 2020
Saw what I wanted quickly and easily. No hassles ordering. Easy check out.
from ON
15 Mar 2020
This is my third or fourth purchase through Baka. It is easy to do and phones come quickly. The plans are better than any in the store.
from Woodbridge
13 Mar 2020
Very good company
I ordered from here on Monday
Received the phone on Wednesday.
Using the baka website is extremely intuitive.
So impressed
from Markham
13 Mar 2020
Called in
Ordered a new Samsung phone
Received it extremely quickly
Opened the package
Not a single issue with the device
And the service is exceptional!
from St Thomas, ON
11 Mar 2020
great sales help
from Kitchener, ON
9 Mar 2020
Super and Easy and cost effective with good selection of mobile options. Very happy with my decision to go this route rather than going to a store.
from Ontario
9 Mar 2020
Assuming everything goes well with delivery of the product, selecting and purchasing a new device and continuing with an existing deal was so simple and easy! I'm not sure why I would ever bother going anywhere else.
from quebec, QC
5 Mar 2020
le site est tres user frendly
from Peterborough, ON
28 Feb 2020
I have always had awesome customer service
from Tiny, ON
28 Feb 2020
Easy buy. Lots of choice. Thanks Baka!
from Brampton, ON
25 Feb 2020
Great experience - very detailed walk through
from sSt-Jean Richelieu, QC
25 Feb 2020
super bien été
from Stoney Creek, ON
24 Feb 2020
I have been purchasing my cellular devices from Baka for more than 10 years now. I have only had great experiences in my transactions and have found that my online purchases have been very easy to make with them.
from Hamilton, ON
23 Feb 2020
Loved the online website. Managed to get my phone and new plan all online. Loved the quick and fast process of doing it myself.
from Coldwater, ON
21 Feb 2020
Great service, got stuck on line, called customer service. Very efficient and polite. Was then able to complete order on line.
from Woodbridge, ON
19 Feb 2020
It took less than 7 minutes.
from WHITBY, ON
18 Feb 2020
Thanks for the quick response and service..Great customer service help line
from ottawa, ON
5 Feb 2020
very easy and painless
from Brantford
27 Jan 2020
We purchased two phones back in August 2019. Christopher F went above an beyond to assist us! Excellent customer service!
from London, ON
23 Jan 2020
This is my 3rd purchase . Great customer service and very user friendly.
from Durham Bridge, NB
23 Jan 2020
Great customer service, fast deliveries
from Cambridge, ON
22 Jan 2020
Excellent customer service from BAKA made switching accounts painless.
from Brighton, ON
22 Jan 2020
Great customer service online and by phone
from Kitchener, ON
17 Jan 2020
The website was very user friendly and easy to navigate. I called a Baka store for some clarification and the employee was very friendly and helpful. As long as the rest of the process goes as smooth, meaning I get my phone with no real hassles...I will be a very satisfied customer!
from Sudbury, ON
17 Jan 2020
Awesome experience, very easy to use.
from Hamilton, ON
13 Jan 2020
Easy and efficient
from Markham, ON
13 Jan 2020
Excellent
from North York, ON
9 Jan 2020
Easy to follow process. Quite helpful information provided through out the process flow making it a breeze to order a new device
from Mississauga, ON
8 Jan 2020
Ordering the new phone is very easy.
from Stoney Creek, ON
21 Dec 2019
Excellent experience as always, BAKA customer care is tops!
from Bayfield, ON
20 Dec 2019
Always fast and friendly, I have six years experience with Baka and I won't consider anything else!!!
from Courtice, ON
19 Dec 2019
The screens were easy to follow and I was able to complete my order without issue.
from Scarborough, ON
17 Dec 2019
Excellent Customer Service with quick responses
from Midland
17 Dec 2019
Website and phone support are great! Port and device upgrade are super easy online
16 Dec 2019
Was a pleasure to talk with Manuel
@janicel3from Fenelon Falls, ON
12 Dec 2019
Ordering online or by phone is super easy when you order through Baka. Their staff are always friendly, knowledgeable and helpful. I highly recommend Baka!
from Scarborough, ON
11 Dec 2019
I have been with Baka Wireless for almost 20 years and they keep getting