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Reviews: What People Are Saying About Baka Mobile
Have you bought from Baka Mobile before? Please share your experience and write a user review.
Users gave Baka Mobile an average score of 4.8 out of 5 Stars based on 1373 reviews.
All reviews are the opinions of the user who submitted them. Baka does not necessarily endorse these reviews. If you click a user name, you will be leaving the Baka website to visit that user's profile. Baka does not control, nor is it responsible for content posted on user profiles.
from Windsor, ON
22 Oct 2020
Great service and delivery
from lindsay, ON
22 Oct 2020
It was so nice to have the live chat support. It really made a difference.
from Kingston, ON
21 Oct 2020
The Mobile site was easy to use.
Thank you
from St. Thomas, ON
21 Oct 2020
I really loved the live chat feature.
from Barrie, ON
18 Oct 2020
So easy to use. Excellent value
from Toronto, ON
18 Oct 2020
Easy to use website. Was able to quickly navigate website and make purchase.
@liesel2015from St Catharines, ON
17 Oct 2020
Thank you. Looking forward to new iPhone.
from Belleville, ON
17 Oct 2020
My I Phone mysteriously died last night....complete shut down and no amount of charging would wake it from it's coma. Today I logged in to BAKA and spoke with Nichole on line. She was super efficient and helpful. Suggested an ideal replacement, guided me through ordering, ensured I selected the correct plan details and left me feeling that I was with the right service provider. Thanks for making the process so painless!
from Kitchener, ON
17 Oct 2020
I always use Baka Online for upgrading devices.... It’s easy and very convenient.
@liesel2015from St Catharines, ON
17 Oct 2020
We love Baka. Have purchased many phones from you. Thank you.
from North Bay, ON
16 Oct 2020
Fast and easy
from Durham
15 Oct 2020
Repeat customer, this is my 3rd phone purchase through baka. They have great deals. The online purchase option was pretty efficient and very convenient! They usually have the phone shipped to my doorstep within 1-2 days, which is great.
from Kitchener, ON
15 Oct 2020
Have been with Baka for a few years now. Just upgraded to a new device and it was so easy and efficient. Great job Baka!
from MEAFORD, ON
14 Oct 2020
VERY EASY
from ste paule, QC
13 Oct 2020
tres facille de commander
from Barrie, ON
11 Oct 2020
Website was easy to follow. Ordering was quick.
from Seeley's Bay, ON
9 Oct 2020
quick & easy!!
from Val Caron, ON
9 Oct 2020
Great customer service-great phone plans
from Scarborough, ON
8 Oct 2020
Appreciate my questions answered quickly by Nichole. Thank you for your assistance.
from Toronto, ON
8 Oct 2020
Over the years, I've always ordered from Baka. I can take my time researching all the phones and plans without having a salesperson follow me around at a store. Plus, when I've had a question or an issue with a phone purchase, Baka was very accommodating with providing me with assistance.
from CAMBRIDGE, ON
7 Oct 2020
For almost 10 years now, so far every experience with Baka has been perfect :)
from Burlington, ON
6 Oct 2020
quick and easy service.
from Timmins, ON
5 Oct 2020
Painless buying experience. No pressure when you browse online from the comfort of your home. The corporate plans available through Baka are budget friendly. Online Chat Support has been helpful when I've had to contact them.
from Laval, QC
5 Oct 2020
I loved my personal expercience really fast with no problem. It is a really good quality of service.
from London, ON
5 Oct 2020
When upgrading, you do not receive the free gift - that's only for new customers. I have been a Baka client for over 10+ years!!! Not impressed.
from Edmonton, AB
5 Oct 2020
answered all question quickly
from Woodstock, ON
5 Oct 2020
ordering made easy, online support, exceptional!!
from Sturgeon Falls, ON
4 Oct 2020
Good, fast and friendly service. Been with Baka mobile for a few years now.
from Glen Huron, ON
29 Sep 2020
I often lament having to navigate online sites to do my shopping. I often find the experience to turn into much more of a hassle than simply calling and placing an order, but BAKA pulls it off well. I was able to clearly choose, compare, and check out without having to raise my stress level. Well done!
from MINESING, ON
28 Sep 2020
Quick and easy to upgrade. Live chat available to answer questions.
from Kingston, ON
25 Sep 2020
Easy Breezy - chat support was excellent too
from Scarborough, ON
25 Sep 2020
Website is very easy to navigate. Checkout process was fast.
from Vernon, BC
25 Sep 2020
Getting a new plan, great selection, great prices, easy user interface!
from Rigaud, QC
24 Sep 2020
Online quick response and efficient
from Kingston, ON
24 Sep 2020
Been using the service for a few successive contracts. Easy online experience- no need to contact Baka via phone once you get used to it.
from sudbur, ON
21 Sep 2020
awesome and fast service!
19 Sep 2020
Well laid out website. Online chat super helpful and quick.
from North Bay, ON
19 Sep 2020
great service all the time a++++
@Dennis31945292from Minesing, ON
15 Sep 2020
Just upgraded two phones. Process was easy and seamless. Great website clearly made the selection of phones and plans Easy.
from Kitchener, ON
14 Sep 2020
Ordered a new phone and changed my plan. Everything was easy to follow.
from Scarborough, ON
14 Sep 2020
the new online portal is not as clear or user friendly as the previous portal
from East Garafraxa, ON
14 Sep 2020
Love BAKA and how quick and efficient it is to use their online store. I've been a loyal customer for over 10 years now.
from Whitby, ON
12 Sep 2020
service better than last time thx
from Caledonia, ON
12 Sep 2020
Baka has the best service hands down.
from Markdale, ON
10 Sep 2020
Great service. Looking forward to my new phone
from Carleton Place, ON
10 Sep 2020
Everything was easy to navigate. Information pages were also easy to complete. All details of device purchase and plan setup was very thorough and well explained.
from Perth, ON
8 Sep 2020
courteous and helpful
from Penetanguishene, ON
4 Sep 2020
Very satisfied with Baka Mobile's service. We have purchased several phones and plans through Baka and have always been happy with the process and customer service.
from Mississauga, ON
4 Sep 2020
I have been shopping/upgrading with Baka for about 15 years. I have always had a wonderful experience. The staff are always very helpful and professional.
from Fenwick, ON
4 Sep 2020
Excellent online customer service. John was very helpful!
from Courtice, ON
3 Sep 2020
Process was simple and error free.
from St Catharines, ON
2 Sep 2020
In today's world, everyone wants it fast and easy, but not many can actually deliver. Baka can.
from Nobel, ON
2 Sep 2020
Baka has always solved issues faster and with a higher level of service than any other providers I've used.
from London, ON
1 Sep 2020
Once again, easy to order and great customer service.
from Richmond Hill, ON
1 Sep 2020
i have been with baka now for over 12 years and i have never had a problem with their service or products. I will continue to be a client!
from Mount Forest, ON
31 Aug 2020
The website is really straight forward and easy to use. I had email communication prior to using the website which was also great. Very quick responses to my email questions.
from Sudbury, ON
29 Aug 2020
I’ve been with Baka for 10 years. Switched my whole family of 5 over. Every once in awhile I investigate the deals elsewhere and keep landing back here. The professional service wraps the package nicely. Online shopping is a breeze.
from Cambridge, ON
28 Aug 2020
I am a new customer and Just placed an order online for a new phone and plan. The whole process was quick and easy. Can’t wait for it to arrive.
from Peterborough, ON
28 Aug 2020
I used the Live chat support today for the first time and Tanya was very helpful and friendly.
from Ajax, ON
26 Aug 2020
Always very helpful and patient
from London, ON
25 Aug 2020
Always great service
from Sault Ste. Marie, ON
24 Aug 2020
Great service and fast replies!!
from Smiths Falls, ON
24 Aug 2020
Customer service at Baka has always been cheerful, helpful and quick.
from MARKHAM, ON
22 Aug 2020
No complaints. Have done business with Baka for years. Appreciate the no frill no nonsense approach.
from St.Catharines, ON
19 Aug 2020
Good but I am already on the Premium plan and I am a bit confused. I don’t want to be enrolled twice.
from North Bay, ON
19 Aug 2020
Very easy to navigate through. When I had a problem, I used the Live Chat Support and got my answer.
from Toronto, ON
19 Aug 2020
Very helpful chat experience
from Whitby, ON
19 Aug 2020
I found the order process easy to use and covers all potential questions in an orderly fashion.
from Toronto, ON
19 Aug 2020
Excellent customer service
from KINGSTON, ON
19 Aug 2020
New site is very user friendly
from Kitchener, ON
19 Aug 2020
Online shopping was quick and easy, also when you call in the customer service is wonderful
from Mississauga, ON
17 Aug 2020
Had no issues ordering phone and changing back and forth to compare overall pricing of phones and plans.
from Hamilton, ON
17 Aug 2020
Fast and easy to upgrade my phone, change plans and received fast online chat support for my questions.
from London, ON
17 Aug 2020
John was helpful on line in choosing the best options.
from STEVENSVILLE, ON
17 Aug 2020
Easy process and very straight forward.
from Camlachie, ON
15 Aug 2020
Super easy to submit an order
from Perry's Cove, NL
15 Aug 2020
Easy to upgrade my phknr
from Markdale, ON
14 Aug 2020
thumbs up emoji
from Oakville, ON
14 Aug 2020
Have used them for years and they always deliver great service.
from Simcoe, ON
12 Aug 2020
Very easy to use online. Our account manager follows-up and is very helpful!
@liesel2015from St Catharines, ON
11 Aug 2020
We’ve had very good service both on and off the phone.
from Tillsonburg, ON
11 Aug 2020
Baka used to offer more options for phones (also, more "free" phones). Very limited selection now.
from London, ON
10 Aug 2020
Super help from Nichole on line
@enzymepuddingfrom London, ON
10 Aug 2020
Online chat with Nichole was very helpful
@JeanGionetfrom Hanmer, ON
6 Aug 2020
I've been with Baka for several years and I've never had any issues. Great customer service!
from Sturgeon Falls, ON
5 Aug 2020
Updating my plan + phone was effortless.
Great user friendly website.
4 Aug 2020
New site rocks way easier to make an order than before!
from newmarket, ON
1 Aug 2020
very easy to navigate and make simple choices. highly recommended
from TORONTO, ON
29 Jul 2020
Simple and easy, have been buying from BAKA for years.
from KOMOKA, ON
29 Jul 2020
Website was not as clear as I would have liked. I tried to order a pro iphone but it was not clear that you had to change to a premium plan to get the discounted price. John at customer service was very helpful.
from Coldwater, ON
29 Jul 2020
Always have quick and courteous service
from PENETANGUISHENE, ON
28 Jul 2020
Nichole was great and answered all my questions. I sent in an e-mail and she responded within the day.
from London, ON
28 Jul 2020
I have been a customer of Baka for several years, and I have always been impressed with the care and attention throughout the process of choosing and purchasing products and services. I have found this company to be trustworthy and dependable.
from Renfrew, ON
27 Jul 2020
Comparable prices, excellent service
from Mt. Brydges, ON
27 Jul 2020
Customer service was able to answer all of my questions, and then I was able to complete my online order.
from St. Thomas, ON
27 Jul 2020
Easy Peasy
from Britt, ON
27 Jul 2020
Easy to navigate.
I won't hesitate to recommend
from New Hamburg, ON
24 Jul 2020
web site is very user friendly. Was able to order exactly what i was wanting without frustration.
from Markham, ON
22 Jul 2020
Great experience with Baka!
from Bowmanville, ON
21 Jul 2020
Great email response when sending questions about offers etc...
from Ottawa, ON
21 Jul 2020
Super easy process from start to finish
from Peterborough, ON
20 Jul 2020
New phone ordered in 5 minutes!
from OWEN SOUND, ON
20 Jul 2020
Everyone I've spoken to at Baka mobile and home services has been fantastic, knowledgeable and helpful. Not to mention the products are available at the best prices I could find without having to sign up for gimmicky, changing prices.
from Collingwood, ON
20 Jul 2020
Excellent as always
from Toronto, ON
17 Jul 2020
Excellent website! Made it so easy for me to purchase my daughters new phone :)
from Cornwall, ON
16 Jul 2020
Baka has always been great. Very simple and easy to use site and ordering process.
from Toronto, ON
15 Jul 2020
This website was so amazingly easy to use to purchase my phone! Loved it!
from Bowmanville, ON
14 Jul 2020
Well integrated with our company's policies and straightforward to order while following guidelines.
from Edmonton, AB
14 Jul 2020
Great, fast response times
from Ajax, ON
11 Jul 2020
Find the site simple to use. Very convenient.
from Ajax, ON
9 Jul 2020
great online website, it was easy to use
from London, ON
8 Jul 2020
Very easy to navigate through the website. No issues with the process!
from Hanmer, ON
7 Jul 2020
great customer service called twice and great service
from Smithville, ON
2 Jul 2020
very simple process to add a new line to my bill
from Ontario
26 Jun 2020
Ordering was a cinch, super-easy process to follow, i've been with Baka for over 4 years now and really appreciate the service i get!
from Owen Sound, ON
25 Jun 2020
This is the second phone I have gotten from Baka. Service and website are freindy and easy to use.
from Hamilton, ON
23 Jun 2020
I had a couple of questions but talked to a polite knowledgeable representative on the phone and she resolved it.
from Milton, ON
20 Jun 2020
fast , accurate and easy. great online experience.
from Binbrook, ON
17 Jun 2020
I called with some questions and the customer service was wonderful!
from Walkerton, ON
13 Jun 2020
Have always had amazing service with Baka. I just ordered another phone through them so I hope I didn't jinx it. Service has always been super quick, getting my phones to me when ordered just a few days before Christmas one time, and after my daughter decided to drop her phone in the river another.
from Tor, ON
12 Jun 2020
Great wealth of info but not cluttered screens.
from Edmonton, AB
11 Jun 2020
i did a device upgrade and it seems to have gone flawless
from Kitchener, ON
10 Jun 2020
Always a very easy experience shopping with Baka!
from St. George, ON
25 May 2020
I always have a great experience and service with Baka over the past 13 years
from London, ON
23 May 2020
Easy to use. Very user friendly. Great deals. This is my second 2 year term with Baka
from Tiny, ON
20 May 2020
Been with Baka for years always good service!!
from KANATA, ON
18 May 2020
I have been a Baka shopper for 20 years. I ordered my first cell in the year of 1999! Thank you for always being there and providing great products at really good prices! And for the great service I have always received. Your employees are always patient and kind, and I am now 69 and that means quite a bit to me as a shopper.
from Mississauga, ON
14 May 2020
superbly professional, helpful and quick. All questions answered. Upgrading for my new phone was really fast and pleasureable, Love the Baka experience
from Markham, ON
14 May 2020
The world of online shopping still makes me a little nervous, but this process was as easy as can be. Thank you.
from Simcoe, ON
13 May 2020
I have used Baka for my phone needs for over 10 years now. Every experience has been seamless and satisfying. I will continue to rely on Baka for all my phone purchases.
from Toronto, ON
12 May 2020
The customer service rep I spoke to was incredibly helpful and really nice to work with..
from Newmarket, ON
6 May 2020
Always a pleasure dealing with Baka
from Peterborough, ON
4 May 2020
Always a pleasure to deal with Baka. Quick and easy website to navigate through and customer support is always helpful and quick!
from Kitchener, ON
4 May 2020
Never been disappointed with the service or products
from Pembroke, ON
28 Apr 2020
Great as always
from Ontario
24 Apr 2020
BAKA is the best telephone provider hands down. Just upgraded my phone and ordered a new case! :)
from Québec, QC
19 Apr 2020
Le site internet est clair et il est facile de passer sa commande en ligne. Merci
from Long Sault, ON
18 Apr 2020
Wonderful online service!
from North Augusta, ON
16 Apr 2020
Easy and fast........
from Oshawa, ON
12 Apr 2020
I have been using Baka Wireless for about 9 yrs now and the service and price can't be beat. Highly recommended
from London, ON
9 Apr 2020
Always an easy site to browse and select a cellphone, select a plan and pay on exiting c/w a followup email confirmation.
from Cambridge, ON
7 Apr 2020
Easy to navigate through the process. Help line was informative fast responding and polite.
from Toronto, ON
6 Apr 2020
This is my 3rd phone purchased through Baka. Their service/staff is friendly, helpful and efficient. Ordering on line is easy and convenient. I also like that you won an Award for being Environmentally Friendly. Well done. Catherine
from Ontario
2 Apr 2020
Baka offers competitive rates and timely, respectful customer service.
from Kitchener, ON
31 Mar 2020
Very easy to pick my phone and clear information for the plans. No need to click on hidden menus or extra info, it was all there. Great job!
from Welland, ON
27 Mar 2020
Been with Baka for many years, great service everytime!
from Bradford, ON
27 Mar 2020
Great service and choices once agaiin.
from Ajax, ON
25 Mar 2020
Customer service was good.
from Sarnia, ON
22 Mar 2020
This was easy to use, was marked by step by step production, and worked wonderfully!
from Sarnia, ON
22 Mar 2020
Everything was easy to use and fantastic!
from Sudbury, ON
19 Mar 2020
Saw what I wanted quickly and easily. No hassles ordering. Easy check out.
from ON
15 Mar 2020
This is my third or fourth purchase through Baka. It is easy to do and phones come quickly. The plans are better than any in the store.
from Woodbridge
13 Mar 2020
Very good company
I ordered from here on Monday
Received the phone on Wednesday.
Using the baka website is extremely intuitive.
So impressed
from Markham
13 Mar 2020
Called in
Ordered a new Samsung phone
Received it extremely quickly
Opened the package
Not a single issue with the device
And the service is exceptional!
from St Thomas, ON
11 Mar 2020
great sales help
from Kitchener, ON
9 Mar 2020
Super and Easy and cost effective with good selection of mobile options. Very happy with my decision to go this route rather than going to a store.
from Ontario
9 Mar 2020
Assuming everything goes well with delivery of the product, selecting and purchasing a new device and continuing with an existing deal was so simple and easy! I'm not sure why I would ever bother going anywhere else.
from quebec, QC
5 Mar 2020
le site est tres user frendly
from Peterborough, ON
28 Feb 2020
I have always had awesome customer service
from Tiny, ON
28 Feb 2020
Easy buy. Lots of choice. Thanks Baka!
from Brampton, ON
25 Feb 2020
Great experience - very detailed walk through
from sSt-Jean Richelieu, QC
25 Feb 2020
super bien été
from Stoney Creek, ON
24 Feb 2020
I have been purchasing my cellular devices from Baka for more than 10 years now. I have only had great experiences in my transactions and have found that my online purchases have been very easy to make with them.
from Hamilton, ON
23 Feb 2020
Loved the online website. Managed to get my phone and new plan all online. Loved the quick and fast process of doing it myself.
from Coldwater, ON
21 Feb 2020
Great service, got stuck on line, called customer service. Very efficient and polite. Was then able to complete order on line.
from Woodbridge, ON
19 Feb 2020
It took less than 7 minutes.
from WHITBY, ON
18 Feb 2020
Thanks for the quick response and service..Great customer service help line
from ottawa, ON
5 Feb 2020
very easy and painless
from Brantford
27 Jan 2020
We purchased two phones back in August 2019. Christopher F went above an beyond to assist us! Excellent customer service!
from London, ON
23 Jan 2020
This is my 3rd purchase . Great customer service and very user friendly.
from Durham Bridge, NB
23 Jan 2020
Great customer service, fast deliveries
from Cambridge, ON
22 Jan 2020
Excellent customer service from BAKA made switching accounts painless.
from Brighton, ON
22 Jan 2020
Great customer service online and by phone
from Kitchener, ON
17 Jan 2020
The website was very user friendly and easy to navigate. I called a Baka store for some clarification and the employee was very friendly and helpful. As long as the rest of the process goes as smooth, meaning I get my phone with no real hassles...I will be a very satisfied customer!
from Sudbury, ON
17 Jan 2020
Awesome experience, very easy to use.
from Hamilton, ON
13 Jan 2020
Easy and efficient
from Markham, ON
13 Jan 2020
Excellent
from North York, ON
9 Jan 2020
Easy to follow process. Quite helpful information provided through out the process flow making it a breeze to order a new device
from Mississauga, ON
8 Jan 2020
Ordering the new phone is very easy.
from Stoney Creek, ON
21 Dec 2019
Excellent experience as always, BAKA customer care is tops!
from Bayfield, ON
20 Dec 2019
Always fast and friendly, I have six years experience with Baka and I won't consider anything else!!!
from Courtice, ON
19 Dec 2019
The screens were easy to follow and I was able to complete my order without issue.
from Scarborough, ON
17 Dec 2019
Excellent Customer Service with quick responses
from Midland
17 Dec 2019
Website and phone support are great! Port and device upgrade are super easy online
16 Dec 2019
Was a pleasure to talk with Manuel
@janicel3from Fenelon Falls, ON
12 Dec 2019
Ordering online or by phone is super easy when you order through Baka. Their staff are always friendly, knowledgeable and helpful. I highly recommend Baka!
from Scarborough, ON
11 Dec 2019
I have been with Baka Wireless for almost 20 years and they keep getting better each day. Really easy to navigate, awesome online purchase experience!
Keep up the excellent work BAKA:)
from Georgetown, ON
11 Dec 2019
Called in with questions, staff friendly and professional.
Website is intuitive and easy to use.
Great experience!
from Thornhill, ON
11 Dec 2019
The website is so intuitive, it makes online ordering very easy.
from Brampton, ON
7 Dec 2019
Bought from Baka before and I can tell you that customer service is excellent. Web site and ordering is transparent. No hidden price etc. I have had experience with other major service providers but Baka and Bell together beats them all. Keep up great work.
from Huntsville, ON
6 Dec 2019
Online service is easy to follow and very painless to use. Your web site has many great phones and the payment plans have a great selection. Thank you for your services.
Shelley Groomes
from Buckhorn, ON
21 Oct 2019
Customer Service is excellent and easy online ordering. Very quick response to emails.
from Picton, ON
27 Sep 2019
Ordered my new phone after 2 years... Always a pleasure to deal with baka
from Port Elgin, ON
26 Sep 2019
Great Service and very helpful!
from Madoc, ON
26 Sep 2019
Prompt response to emails
from Etobicoke, ON
22 Sep 2019
The simplicity and convenience of the online ordering forms were excellent.
from Collingwood, ON
20 Sep 2019
Its always a pleasure dealing with you people.
13 Sep 2019
We enjoy Baka mobile and their staff for great service. Can’t wait for the new phone!!
from Port McNicoll, ON
8 Sep 2019
I have always been pleased with BAKA. Have been a long standing customer.
@ddzagfrom Sault Ste. Marie, ON
2 Sep 2019
I've used Baka for several years now and they have the best phones at great prices with excellent data plans!!!
from kingston,on ,August 30/19
30 Aug 2019
Baka Mobile communication what ever you want to call it.... they are amazing
staff, delivery, phones , plans, best ever.
Thank you.
Carmen~
from Belleville, ON
27 Aug 2019
always a wonderful, successful experience with Baka! Simple, fast and efficient.
Thank you!
from St. Catharines, ON
26 Aug 2019
The website walked me through what I needed to do and when I had a question the staff were very quick to respond to emailed questions. First rate!
from Wilno, ON
26 Aug 2019
Fast service, knowledgeable staff and great value for the money!
from Edmonton, AB
23 Aug 2019
Honestly, the website is light and quick to load, contains all the vital information clients will need, and has a clear and easy-to-understand user interface.
All three points above, surprisingly, are not found in the Big Three. Very impressed with the online store experience so far. I hope your customer service lives up to the impression your website has given me!
from Sydenham, ON
22 Aug 2019
Great service when I needed to call for assistance
from Uxbridge, ON
21 Aug 2019
Very easy to navigate this site.
Ordered my new phone without any issues.
from Orillia, ON
20 Aug 2019
Very speedy/timely customer service response with very direct instructions provided
Overall extremely easy online system for users
from ottawa, ON
20 Aug 2019
unlike standard bell sites this one is easy to find info and navigate.
from Paisley, ON
18 Aug 2019
Always an easy experience
from Hamilton, ON
16 Aug 2019
So easy to use the website and navigate around...when I needed help someone was just a simple email away and fast response time.
from St. Marys, ON
15 Aug 2019
I have purchased from Baka twice in the past and have found the online experience to be easy and user friendly. I have also always had excellent service from their professional and knowledgeable staff whenever I have had questions about the product I was planning to purchase.
15 Aug 2019
Amazing online experience...quick and easy. Called earlier and spoke with Alex. Answered all my questions quickly.
from Toronto, ON
14 Aug 2019
Always a great experience using Baka online or via phone.
from Stouffville, ON
14 Aug 2019
had to call to confirm some questions, csr was very friendly and helpful :)
from TORONTO, ON
14 Aug 2019
EXCEPTIONAL CUSTOMER SERVICE GOING ABOVE AND BEYOND
from Orangeville, ON
13 Aug 2019
Pretty happy with the online purchase of my phone upgrade. Easy site to maneuver and lots of information available on all products and accessories.
from Toronto
11 Aug 2019
I spoke to an agent named Frank on Friday. Together we went through the process of ordering a new device and he made it very easy for me to understand. Will definitely be recommending Baka to my friends and work acquaintances.
from ON
9 Aug 2019
I have been purchasing phones and accessories from Baka, for both myself and my place of employment, for years now. And each time I do, I am always impressed with just how easy it is to make those purchases online. The entire website is very user-friendly and a breeze to use. I plan to continue buying from Baka for years to come.
from Stratford, ON
9 Aug 2019
Just purchased my new phone and cannot wait to get it!! Baka's website makes it easy to order online. Everything is laid out easily and you just follow it step by step. I always tell my colleagues about the great deals and service with Baka. Awesome deals on new phones! Awesome website and customer service
from mississauga, ON
7 Aug 2019
great experience. excellent customer service. very helpful in answering all my questions.
from Toronto, ON
7 Aug 2019
overall positive experience and speedy response times
from Toronto, ON
7 Aug 2019
The BAKA Team has always delivered knowledgable service, great support and a slick online experience... guided me through the best bundle of services to support adding my Apple Watch to my account!!
from Markham, ON
7 Aug 2019
excellent
from Scarborough, ON
7 Aug 2019
So easy to use and customer service is outstanding
from Kleinburg, ON
5 Aug 2019
Easiest way to get a new phone and setup a new account!!
from Brampton, ON
1 Aug 2019
Easy, fast service
from Bowmanville, ON
1 Aug 2019
Awesome experience!
from Oshawa, ON
31 Jul 2019
Everything was simple to follow and easy to find what we wanted. Love buying from Baka.
from Copper Cliff, ON
31 Jul 2019
Web site works great.
from Kingston, ON
30 Jul 2019
Always awesome !!!!
from Stoney Creek, ON
30 Jul 2019
Always a pleasure. Thank you!
29 Jul 2019
This is my first time ordering from Baka Mobile. I was told by many of my coworkers about them. Finally decided to go with them, GREAT plans, lower prices than many places, great customer service when called, easy to ask questions and have immediate answers. Thanks!
from St. Catharines, ON
28 Jul 2019
I thought signing up and navigating through this system was very easy. I am not usually comfortable, setting myself up using online systems, but this one was very simple
from Pickering, ON
25 Jul 2019
Very useful and easy to use too!
from London, ON
22 Jul 2019
So easy to shop online! Thank you!
from Mississauga, ON
18 Jul 2019
Great reliable service
from Nepean, ON
16 Jul 2019
Very easy to navigate and descriptive. Very satisfied.
from Richmond Hill, ON
15 Jul 2019
I have been with Baka for over 15 years and they have always been awesome. No issues ever with upgrades or plan changes
from Grimsby, ON
8 Jul 2019
Friendly and helpful and patient with me.
from Niagara Falls, ON
7 Jul 2019
Ordering online was easy & very straight forward. This is I believe my 3 or 4 phone I've ordered online from baka. No issues what so ever
from Fenwick, ON
6 Jul 2019
Process was easy and the pricing was excellent!
from Embro, ON
5 Jul 2019
Easy to follow on line....prompt response/service for any inquiries...knowledgeable on line support...happy
from Newmarket, ON
2 Jul 2019
The process for ordering a phone is very easy and takes little time. I did have one question and an operator was able to answer in no time. I also didn't have to wait on the line. Great service!!!
from Tiny, ON
2 Jul 2019
Fast and simple
from Petawawa, ON
29 Jun 2019
Super easy process. Great service
from Oshawa, ON
27 Jun 2019
I have been using Baka Mobile for a few years now and I have always had no issues. Seamless process to upgrade phones.
Awesome service Baka Mobile.
from London, ON
25 Jun 2019
I am AMAZED at the customer service at Baka Mobile. Zlata was my customer service representative. They helped me over email, because my phone was broken. It was a bit more time-consuming, but it was what worked for me. Zlata was very customer-focussed, and I am very impressed with Baka over all through the past several years that I've done business with them.
from Toronto, ON
15 Jun 2019
Thanks for keeping things clean and easy!
from Dorchester, ON
1 Jun 2019
No customer service required but the upgrade after a 2 year term was quick and easy. Customer service in the past was always good.
from Richmond Hill, ON
24 May 2019
Excellent speedy customer service and responded within an hour. Very easy-going through the website. Keep it up! Good job!
from Pickering, ON
21 May 2019
Excellent customer service.
21 May 2019
Baka is always easy to deal with..Their website is easy to use and if they have questions they will email you.
from GLOUCESTER, ON
20 May 2019
Efficient and clear communication with customer service! Detailed and easily navigable website!
from Ajax, ON
17 May 2019
Intuitive steps and option screens
from Scarborough, ON
17 May 2019
I've ordered from Baka numerous times and love the service they provide. If I had to complain about anything it would be that you can't pick up items from local Bell locations. But all in all they provide great customer service and great products.
from Mississauga, ON
16 May 2019
I loved how easy it was to work with them and their turn around time is also pretty quick.
from Kingston, ON
8 May 2019
Baka’s online ordering is clear and well structured for a prompt check our experience. Great deals and highly recommended.
from Sault Ste Marie, ON
8 May 2019
The website was user friendly, and when I had a question regarding SIM card compatibility the customer service agent I spoke with was very helpful.
from Sudbury, ON
8 May 2019
They do an exceptional job at keeping you happy
from Strathroy, ON
7 May 2019
Made buying a new phone and plan easy
from Selwyn, ON
7 May 2019
Amazing service and great plan prices. Thanks so much
from Mississauga, ON
6 May 2019
Third time I have ordered a phone online with a corporate plan. Excellent and VERY easy!!
from Kingston, ON
4 May 2019
Bought from this company about 9 times. Always smooth process. Quick delivery.
from Langley, BC
2 May 2019
Quick fast service
from ON
2 May 2019
very straightforward online process, thank you!
from Toronto, ON
1 May 2019
User friendly UI
from North Bay, ON
22 Apr 2019
Good experience ordering from my mobile phone!
from Winnipeg, MB
17 Apr 2019
supportive staff
from Calgary, AB
9 Apr 2019
On line steps were very easy to follow to complete the process. Had couple questions and customer service was very polite in answering them.
from Stratford, ON
9 Apr 2019
Was able to quickly navigate the portal to initiate an upgrade....nice and easy. One of the better online purchasing experiences...thanks!
from LONDON, ON
2 Apr 2019
This is my 3rd time using Baka and each and every time has been a positive Excellent experience.
from Tiny, ON
1 Apr 2019
Awesome plans. Awesome service. Awesome experience. 6 years with Baka now, no complaints.
from Frankford, ON
1 Apr 2019
Have ordered phones online for myself and my kids who are also on my plan - never had an issue.
from Pembroke, ON
27 Mar 2019
Le temps de réponse était rapide mais pour obtenir la 5e étoile, ça prendrait un service complet et en français. Sinon très bonne expérience.
from Whitby
26 Mar 2019
Excellent experience!!
Very personable staff.
Great price and super fast shipping!!
25 Mar 2019
I have been ordering from Baka.ca for many years now, and each time I place an order, I always have a very positive transaction. They always respond promptly to any inquiries or concerns.
Thank you Baka!
Sincerely,
Carlo DC
from Blackstock, ON
24 Mar 2019
Been with Baka over 15 years and have always had a great experience. Easy to order and staff are excellent. Great buying experience, will continue to be a Baka customer for long time to come!
from ON
21 Mar 2019
This is the second time I have bought from Baka. I have called for assistance both times and was never on hold for more than a few seconds. They were able to answer all of my questions promptly and my first phone arrived within a handful of days, so I expect nothing less for my second device and accessories.
from Toronto
20 Mar 2019
Frank was great!! he helped me with my order and was very kind. He walked me through all the steps. Very patient young man.
from Bowmanville, ON
19 Mar 2019
Been with Baka mobile for a couple of years now. Excellent service. Thank you
from Quebec, QC
19 Mar 2019
tres bien
from dartmouth, NS
18 Mar 2019
great customer service with agent Debbie
from TORONTO, ON
15 Mar 2019
I like how easy they make it for me to get a new phone!
from Winnipeg, MB
15 Mar 2019
Easy to deal with and fast
from Hamilton, ON
15 Mar 2019
Company is prompt in their responses, easy to deal with and extremely professional!
from Niagara Falls, ON
14 Mar 2019
All selection is easy and has clear instructions
from Peterborough, ON
13 Mar 2019
I just upgraded two phones to new phones and plans with BAKA. They were easily reached by phone, very helpful, and the process online was simple.
from Courtice, ON
13 Mar 2019
No problem shopping on the Baka web site.
Found what I wanted, add items to the cart, review items, paid and done.
from London, ON
11 Mar 2019
The selection is phenomenal and the website is so user friendly. No guessing at all.
from London, ON
11 Mar 2019
Baka has one of the most user friendly experiences on the web. There is no guessing and each section is straight forward and if info is missing it is highlighted for you. No guessing or difficulties
from Beeton, ON
7 Mar 2019
Easy to use. Ordered new phone within few minutes.
from Douro Dummer, ON
7 Mar 2019
Painless and easy
7 Mar 2019
The process was user friendly and efficient! I am very happy with the customer service when I called and the simplicity of the website. Thank you!
from Vars, ON
6 Mar 2019
Les conseillers répondent rapidement aux courriels et le site est facile d'utilisation même la première fois.
from Lindsay, ON
6 Mar 2019
This is my 4th 2 year term with BAKA, they cant be beat for price, customer service and fast shipping!
Thank Ypu!
from Waterloo, ON
4 Mar 2019
very quick and easy with good prices.
from Stratford, ON
4 Mar 2019
Exactly as advertised. Easy to use and GREAT prices
from Hanover, ON
2 Mar 2019
I have purchased at least 10 phones here for myself and others and never had a problem. Fast service is a plus!
@Trayc133 from Addison, ON
2 Mar 2019
I may always be a few versions behind on the latest iPhones but Baka always has the best prices and plans. Got my blackberry first and then traded up to an iPhone4. Been hooked ever since!!!
from Oshawa, ON
1 Mar 2019
bought my 5th phone from Baka - best deal anywhere!
from Port Stanley On
27 Feb 2019
Customer service was great. All my questions and concerns were answered. The person I dealt with was professional and patient. All in all, a good experience. Baka carried exactly the right phone for me with an affordable plan.
from Toronto, ON
24 Feb 2019
Upgrade procedure seemed easy ... hopefully it is ready soon for pickup
from Westport, ON
16 Feb 2019
Been using Baka for years...excellent service
from Peterborough, ON
14 Feb 2019
Online experience was excellent. Has an intuitive interface, easy to navigate, no obtuse language
from Mitchell, ON
7 Feb 2019
This is my first time dealing with Baka and I just ordered a new phone. Pretty seamless. Now just to wait until I receive the phone.
from Amherstview
6 Feb 2019
There is nothing Baka could have done to make this better. I dealt with a few different women. They were second to none. I am sorry I can not give you their names. If only Bell was half as good on their end. Thank you.
from London, ON
5 Feb 2019
Easy way to order a phone. Very hassle free.
from Vancouver Island
2 Feb 2019
I've been ordering iPhones since the iPhone 3 and using BAKA as my source and I am always pleased with the service.
from Simcoe, ON
24 Jan 2019
I would like to say that Baka Mobile has excellent customer service. Over the past few weeks I have emailed them questions before my husband and I finally decided on a device and a plan. They always answered all my questions promptly. Thank you.
from Pickering, ON
22 Jan 2019
I have to say, it is always a pleasure to come online with Baka and order my new cell phone. Once I see that I am eligible for a new phone, I just view what's available and follow the simple instructions. As well, the folks at Baka are very helpful. Thank you!
from Mississauga, ON
15 Jan 2019
So I'm finally bowing to the pressure and getting a cellphone... I wasn't looking forward to the experience but your site is so easy to use it would have been hard to make a mistake, like buying an incompatible accessory for example. Thank you!
from Caledon, ON
14 Jan 2019
Great service
from Blackstock ON
10 Jan 2019
Great experience dealing with Baka and all their staff - helpful, courteous and always willing to go the extra mile. I'm a loyal customer with Baka and look forward to continue purchasing our phones with this company!
from Edmonton, AB
10 Jan 2019
Website is very user friendly. Also because internal IT have necessary step by step instructions. Also, tried the help line and they were very friendly and accommodating. Also refreshing to observe that they is no wait time to Help Line.
from Owen Sound , On
4 Jan 2019
This is the first cell phone I have ever bought! Each representative I spoke with where professional, knowleadgeable and delightful to deal with! Thanks to each and everyone of you for making this experience amazing!! I received my phone in 2 business days and that was during the Xmas holidays! Wow!!! I highly recommend Baka to everyone and will use them again!!!
My iPhone8 is amazing and I am still learning more about it daily!!
Keep up the good work Baka!!
from Mississauga, ON
26 Dec 2018
I have been a returning customer for many, many years. I have ordered many phones. Each time, it was an easy transaction with no issues. The customer service I receive is always excellent! Thank you Baka!
from Markham, ON
20 Dec 2018
As the title says I always have a pleasant purchasing experience online from Baka!
from Windsor, ON
14 Dec 2018
Excellent Online Experience
from Barrie, ON
14 Dec 2018
Thanks for the great experience.
from TORONTO, ON
28 Nov 2018
EXCELLENT CUSTOMER SERVICE!!
from toronto, ON
27 Nov 2018
Fast and easy.
from Lunenburg, ON
26 Nov 2018
I completed a hardware upgrade, online in less than 10 minutes. No problems. So easy to shop with Baka.
from Peterborough, ON
26 Nov 2018
I expected it to be daunting but it was a quick, easy experience.